Closed Beneficiary Outbound Managed Care SMA Finesse Tribal Member True Cherokee False HITECH Swain Program Change NCID Login Issues 828- 265- 8100 1-888- 245- 0179 Haywood Hoke County DSS First Call Resolution DSS Office Advanced Medical Home Morrisville Ready False 1-866- 874- 3972 Not Ready Graham Household Address Gaston County DSS PII Medicaid Contact Center Plan Change NEMT 3 Health Plan Details Web Validation 2 Medical Service False 336- 570- 6532 Engage HIPAA MaxEb Head of Household Primary Care Provider ePASS 1-800- 722- 3946 Apply in person at DSS 252- 338- 2126 90% North Carolina 8am- 5pm Inbound Consult 919- 560- 8000 Authorized Representative Upload to State True Provider Affiliation Mon- Fri Web Chat Enrollment True Annually Active Listening NCTracks Call Center 2021 PHI Oct. 1, 2020 Hospitals Closed Beneficiary Outbound Managed Care SMA Finesse Tribal Member True Cherokee False HITECH Swain Program Change NCID Login Issues 828- 265- 8100 1-888- 245- 0179 Haywood Hoke County DSS First Call Resolution DSS Office Advanced Medical Home Morrisville Ready False 1-866- 874- 3972 Not Ready Graham Household Address Gaston County DSS PII Medicaid Contact Center Plan Change NEMT 3 Health Plan Details Web Validation 2 Medical Service False 336- 570- 6532 Engage HIPAA MaxEb Head of Household Primary Care Provider ePASS 1-800- 722- 3946 Apply in person at DSS 252- 338- 2126 90% North Carolina 8am- 5pm Inbound Consult 919- 560- 8000 Authorized Representative Upload to State True Provider Affiliation Mon- Fri Web Chat Enrollment True Annually Active Listening NCTracks Call Center 2021 PHI Oct. 1, 2020 Hospitals
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Closed Beneficiary
N-Outbound
N-Managed Care
G-SMA
G-Finesse
O-Tribal Member
G-True
B-Cherokee
G-False
B-HITECH
I-Swain
G-Program Change
I-NCID Login Issues
G-828-265-8100
B-1-888-245-0179
G-Haywood
G-Hoke County DSS
N-First Call Resolution
I-DSS Office
I-Advanced Medical Home
O-Morrisville
N-Ready
I-False
N-1-866-874-3972
O-Not Ready
O-Graham
O-Household Address
B-Gaston County DSS
O-PII
N-Medicaid Contact Center
I-Plan Change
N-NEMT
N-3
I-Health Plan Details
G-Web Validation
O-2
N-Medical Service
B-False
B-336-570-6532
O-Engage
I-HIPAA
B-MaxEb
I-Head of Household
O-Primary Care Provider
B-ePASS
N-1-800-722-3946
I-Apply in person at DSS
O-252-338-2126
N-90%
G-North Carolina
G-8am-5pm
B-Inbound
G-Consult
N-919-560-8000
O-Authorized Representative
B-Upload to State
I-True
G-Provider Affiliation
I-Mon-Fri
G-Web Chat
B-Enrollment
B-True
B-Annually
I-Active Listening
O-NCTracks Call Center
I-2021
N-PHI
B-Oct. 1, 2020
O-Hospitals