HITECH First Call Resolution Oct. 1, 2020 Web Chat Medical Service Graham Cherokee Managed Care Hoke County DSS Primary Care Provider Plan Change MaxEb Engage Consult Advanced Medical Home Inbound 252- 338- 2126 NCTracks Call Center False Ready SMA NEMT 1-888- 245- 0179 False ePASS North Carolina Haywood Medicaid Contact Center Apply in person at DSS Finesse 336- 570- 6532 Morrisville 90% Outbound Not Ready Swain PHI Closed Beneficiary Gaston County DSS Program Change 3 Authorized Representative Health Plan Details 919- 560- 8000 Annually 2 8am- 5pm Household Address PII Upload to State Head of Household False True DSS Office Mon- Fri 2021 1-800- 722- 3946 HIPAA Web Validation Active Listening True Tribal Member Enrollment 828- 265- 8100 1-866- 874- 3972 True Hospitals NCID Login Issues Provider Affiliation HITECH First Call Resolution Oct. 1, 2020 Web Chat Medical Service Graham Cherokee Managed Care Hoke County DSS Primary Care Provider Plan Change MaxEb Engage Consult Advanced Medical Home Inbound 252- 338- 2126 NCTracks Call Center False Ready SMA NEMT 1-888- 245- 0179 False ePASS North Carolina Haywood Medicaid Contact Center Apply in person at DSS Finesse 336- 570- 6532 Morrisville 90% Outbound Not Ready Swain PHI Closed Beneficiary Gaston County DSS Program Change 3 Authorized Representative Health Plan Details 919- 560- 8000 Annually 2 8am- 5pm Household Address PII Upload to State Head of Household False True DSS Office Mon- Fri 2021 1-800- 722- 3946 HIPAA Web Validation Active Listening True Tribal Member Enrollment 828- 265- 8100 1-866- 874- 3972 True Hospitals NCID Login Issues Provider Affiliation
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-HITECH
N-First Call Resolution
B-Oct. 1, 2020
G-Web Chat
N-Medical Service
O-Graham
B-Cherokee
N-Managed Care
G-Hoke County DSS
O-Primary Care Provider
I-Plan Change
B-MaxEb
O-Engage
G-Consult
I-Advanced Medical Home
B-Inbound
O-252-338-2126
O-NCTracks Call Center
G-False
N-Ready
G-SMA
N-NEMT
B-1-888-245-0179
B-False
B-ePASS
G-North Carolina
G-Haywood
N-Medicaid Contact Center
I-Apply in person at DSS
G-Finesse
B-336-570-6532
O-Morrisville
N-90%
N-Outbound
O-Not Ready
I-Swain
N-PHI
O-Closed Beneficiary
B-Gaston County DSS
G-Program Change
N-3
O-Authorized Representative
I-Health Plan Details
N-919-560-8000
B-Annually
O-2
G-8am-5pm
O-Household Address
O-PII
B-Upload to State
I-Head of Household
I-False
I-True
I-DSS Office
I-Mon-Fri
I-2021
N-1-800-722-3946
I-HIPAA
G-Web Validation
I-Active Listening
G-True
O-Tribal Member
B-Enrollment
G-828-265-8100
N-1-866-874-3972
B-True
O-Hospitals
I-NCID Login Issues
G-Provider Affiliation