Empower Greet Actively listening The guests perception is their reality Sensing your guests needs Knowledge Excel in your job Make eye contact Empathy Execute your Job Well You make the difference Strive to be the best Provide Directions Smile Ask open ended questions Assist WOW the guests Happy customers are loyal customers Say Hello Be Genuine The customer is King We are people who like people Uncommon Guest Service Go above and beyond Empower Greet Actively listening The guests perception is their reality Sensing your guests needs Knowledge Excel in your job Make eye contact Empathy Execute your Job Well You make the difference Strive to be the best Provide Directions Smile Ask open ended questions Assist WOW the guests Happy customers are loyal customers Say Hello Be Genuine The customer is King We are people who like people Uncommon Guest Service Go above and beyond
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empower
Greet
Actively listening
The guests perception is their reality
Sensing your guests needs
Knowledge
Excel in your job
Make eye contact
Empathy
Execute your Job Well
You make the difference
Strive to be the best
Provide Directions
Smile
Ask open ended questions
Assist
WOW the guests
Happy customers are loyal customers
Say Hello
Be Genuine
The customer is King
We are people who like people
Uncommon Guest Service
Go above and beyond