Smile Say Hello Actively listening The guests perception is their reality Empathy Uncommon Guest Service Sensing your guests needs Assist Provide Directions We are people who like people Greet Knowledge Make eye contact Execute your Job Well Happy customers are loyal customers Be Genuine Ask open ended questions Excel in your job Go above and beyond WOW the guests Strive to be the best The customer is King Empower You make the difference Smile Say Hello Actively listening The guests perception is their reality Empathy Uncommon Guest Service Sensing your guests needs Assist Provide Directions We are people who like people Greet Knowledge Make eye contact Execute your Job Well Happy customers are loyal customers Be Genuine Ask open ended questions Excel in your job Go above and beyond WOW the guests Strive to be the best The customer is King Empower You make the difference
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Smile
Say Hello
Actively listening
The guests perception is their reality
Empathy
Uncommon Guest Service
Sensing your guests needs
Assist
Provide Directions
We are people who like people
Greet
Knowledge
Make eye contact
Execute your Job Well
Happy customers are loyal customers
Be Genuine
Ask open ended questions
Excel in your job
Go above and beyond
WOW the guests
Strive to be the best
The customer is King
Empower
You make the difference