The guest perception is their reality Actively listen Make eye contact Happy customers are loyal customers Knowledge You make the difference provide uncommon guest service Empower Ask open ended questions Empathy Smile The customer is KING We are people who like people Say Hello Execute your job well Excel in your job Be genuine Go above and beyond WOW the guest Provide directions Strive to be the best Greet Assist Sensing the guest needs The guest perception is their reality Actively listen Make eye contact Happy customers are loyal customers Knowledge You make the difference provide uncommon guest service Empower Ask open ended questions Empathy Smile The customer is KING We are people who like people Say Hello Execute your job well Excel in your job Be genuine Go above and beyond WOW the guest Provide directions Strive to be the best Greet Assist Sensing the guest needs
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
The guest perception is their reality
Actively listen
Make eye contact
Happy customers are loyal customers
Knowledge
You make the difference
provide uncommon guest service
Empower
Ask open ended questions
Empathy
Smile
The customer is KING
We are people who like people
Say Hello
Execute your job well
Excel in your job
Be genuine
Go above and beyond
WOW the guest
Provide directions
Strive to be the best
Greet
Assist
Sensing the guest needs