Threat totakemoneyelsewhereTalkedmember outof supervisorcallMade yousmile orlaughObligatorylaugh @weird jokeby memberSentDocuSigndocumentBlamed forsomethingnot in yourcontrolQuestionaboutpaycheckDoublebalancecheckMembersays"thankyou"ForgotwhymembercalledMisunderstoodmemberUnblockcard forFraudMutedmemberand spokew/coworkerPerfectcallqualityGave amember acomplimentComplaintaboutverificationAppliedfor loanQ.A.ProblemsUnlocktelephonebankingMembercomplimentedyouSent CEMto teamleadsFeerefundSupervisorcallOpenednewshareAte candyfrom acoworkersdeskLeft ontimeOnlinebankingissueApplicationstatusTravelnoteThreat totakemoneyelsewhereTalkedmember outof supervisorcallMade yousmile orlaughObligatorylaugh @weird jokeby memberSentDocuSigndocumentBlamed forsomethingnot in yourcontrolQuestionaboutpaycheckDoublebalancecheckMembersays"thankyou"ForgotwhymembercalledMisunderstoodmemberUnblockcard forFraudMutedmemberand spokew/coworkerPerfectcallqualityGave amember acomplimentComplaintaboutverificationAppliedfor loanQ.A.ProblemsUnlocktelephonebankingMembercomplimentedyouSent CEMto teamleadsFeerefundSupervisorcallOpenednewshareAte candyfrom acoworkersdeskLeft ontimeOnlinebankingissueApplicationstatusTravelnote

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threat to take money elsewhere
  2. Talked member out of supervisor call
  3. Made you smile or laugh
  4. Obligatory laugh @ weird joke by member
  5. Sent DocuSign document
  6. Blamed for something not in your control
  7. Question about paycheck
  8. Double balance check
  9. Member says "thank you"
  10. Forgot why member called
  11. Misunderstood member
  12. Unblock card for Fraud
  13. Muted member and spoke w/coworker
  14. Perfect call quality
  15. Gave a member a compliment
  16. Complaint about verification
  17. Applied for loan
  18. Q.A. Problems
  19. Unlock telephone banking
  20. Member complimented you
  21. Sent CEM to team leads
  22. Fee refund
  23. Supervisor call
  24. Opened new share
  25. Ate candy from a coworkers desk
  26. Left on time
  27. Online banking issue
  28. Application status
  29. Travel note