OnlinebankingissueBlamed forsomethingnot in yourcontrolOpenednewshareForgotwhymembercalledMutedmemberand spokew/coworkerQuestionaboutpaycheckUnblockcard forFraudMade yousmile orlaughMisunderstoodmemberThreat totakemoneyelsewhereUnlocktelephonebankingPerfectcallqualityObligatorylaugh @weird jokeby memberMembercomplimentedyouQ.A.ProblemsApplicationstatusTravelnoteSentDocuSigndocumentDoublebalancecheckAppliedfor loanMembersays"thankyou"Ate candyfrom acoworkersdeskSent CEMto teamleadsTalkedmember outof supervisorcallComplaintaboutverificationFeerefundGave amember acomplimentLeft ontimeSupervisorcallOnlinebankingissueBlamed forsomethingnot in yourcontrolOpenednewshareForgotwhymembercalledMutedmemberand spokew/coworkerQuestionaboutpaycheckUnblockcard forFraudMade yousmile orlaughMisunderstoodmemberThreat totakemoneyelsewhereUnlocktelephonebankingPerfectcallqualityObligatorylaugh @weird jokeby memberMembercomplimentedyouQ.A.ProblemsApplicationstatusTravelnoteSentDocuSigndocumentDoublebalancecheckAppliedfor loanMembersays"thankyou"Ate candyfrom acoworkersdeskSent CEMto teamleadsTalkedmember outof supervisorcallComplaintaboutverificationFeerefundGave amember acomplimentLeft ontimeSupervisorcall

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Online banking issue
  2. Blamed for something not in your control
  3. Opened new share
  4. Forgot why member called
  5. Muted member and spoke w/coworker
  6. Question about paycheck
  7. Unblock card for Fraud
  8. Made you smile or laugh
  9. Misunderstood member
  10. Threat to take money elsewhere
  11. Unlock telephone banking
  12. Perfect call quality
  13. Obligatory laugh @ weird joke by member
  14. Member complimented you
  15. Q.A. Problems
  16. Application status
  17. Travel note
  18. Sent DocuSign document
  19. Double balance check
  20. Applied for loan
  21. Member says "thank you"
  22. Ate candy from a coworkers desk
  23. Sent CEM to team leads
  24. Talked member out of supervisor call
  25. Complaint about verification
  26. Fee refund
  27. Gave a member a compliment
  28. Left on time
  29. Supervisor call