MisunderstoodmemberDoublebalancecheckMade yousmile orlaughPerfectcallqualityMutedmemberand spokew/coworkerOnlinebankingissueSentDocuSigndocumentUnlocktelephonebankingTravelnoteAte candyfrom acoworkersdeskAppliedfor loanQ.A.ProblemsObligatorylaugh @weird jokeby memberApplicationstatusBlamed forsomethingnot in yourcontrolGave amember acomplimentFeerefundOpenednewshareTalkedmember outof supervisorcallThreat totakemoneyelsewhereMembercomplimentedyouForgotwhymembercalledMembersays"thankyou"Sent CEMto teamleadsSupervisorcallUnblockcard forFraudQuestionaboutpaycheckComplaintaboutverificationLeft ontimeMisunderstoodmemberDoublebalancecheckMade yousmile orlaughPerfectcallqualityMutedmemberand spokew/coworkerOnlinebankingissueSentDocuSigndocumentUnlocktelephonebankingTravelnoteAte candyfrom acoworkersdeskAppliedfor loanQ.A.ProblemsObligatorylaugh @weird jokeby memberApplicationstatusBlamed forsomethingnot in yourcontrolGave amember acomplimentFeerefundOpenednewshareTalkedmember outof supervisorcallThreat totakemoneyelsewhereMembercomplimentedyouForgotwhymembercalledMembersays"thankyou"Sent CEMto teamleadsSupervisorcallUnblockcard forFraudQuestionaboutpaycheckComplaintaboutverificationLeft ontime

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Misunderstood member
  2. Double balance check
  3. Made you smile or laugh
  4. Perfect call quality
  5. Muted member and spoke w/coworker
  6. Online banking issue
  7. Sent DocuSign document
  8. Unlock telephone banking
  9. Travel note
  10. Ate candy from a coworkers desk
  11. Applied for loan
  12. Q.A. Problems
  13. Obligatory laugh @ weird joke by member
  14. Application status
  15. Blamed for something not in your control
  16. Gave a member a compliment
  17. Fee refund
  18. Opened new share
  19. Talked member out of supervisor call
  20. Threat to take money elsewhere
  21. Member complimented you
  22. Forgot why member called
  23. Member says "thank you"
  24. Sent CEM to team leads
  25. Supervisor call
  26. Unblock card for Fraud
  27. Question about paycheck
  28. Complaint about verification
  29. Left on time