Obligatorylaugh @weird jokeby memberForgotwhymembercalledMade yousmile orlaughApplicationstatusPerfectcallqualityQuestionaboutpaycheckMembercomplimentedyouThreat totakemoneyelsewhereOpenednewshareMisunderstoodmemberAte candyfrom acoworkersdeskFeerefundOnlinebankingissueTravelnoteQ.A.ProblemsSupervisorcallLeft ontimeMutedmemberand spokew/coworkerDoublebalancecheckSentDocuSigndocumentAppliedfor loanBlamed forsomethingnot in yourcontrolUnlocktelephonebankingComplaintaboutverificationUnblockcard forFraudGave amember acomplimentTalkedmember outof supervisorcallMembersays"thankyou"Sent CEMto teamleadsObligatorylaugh @weird jokeby memberForgotwhymembercalledMade yousmile orlaughApplicationstatusPerfectcallqualityQuestionaboutpaycheckMembercomplimentedyouThreat totakemoneyelsewhereOpenednewshareMisunderstoodmemberAte candyfrom acoworkersdeskFeerefundOnlinebankingissueTravelnoteQ.A.ProblemsSupervisorcallLeft ontimeMutedmemberand spokew/coworkerDoublebalancecheckSentDocuSigndocumentAppliedfor loanBlamed forsomethingnot in yourcontrolUnlocktelephonebankingComplaintaboutverificationUnblockcard forFraudGave amember acomplimentTalkedmember outof supervisorcallMembersays"thankyou"Sent CEMto teamleads

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obligatory laugh @ weird joke by member
  2. Forgot why member called
  3. Made you smile or laugh
  4. Application status
  5. Perfect call quality
  6. Question about paycheck
  7. Member complimented you
  8. Threat to take money elsewhere
  9. Opened new share
  10. Misunderstood member
  11. Ate candy from a coworkers desk
  12. Fee refund
  13. Online banking issue
  14. Travel note
  15. Q.A. Problems
  16. Supervisor call
  17. Left on time
  18. Muted member and spoke w/coworker
  19. Double balance check
  20. Sent DocuSign document
  21. Applied for loan
  22. Blamed for something not in your control
  23. Unlock telephone banking
  24. Complaint about verification
  25. Unblock card for Fraud
  26. Gave a member a compliment
  27. Talked member out of supervisor call
  28. Member says "thank you"
  29. Sent CEM to team leads