Appliedfor loanBlamed forsomethingnot in yourcontrolComplaintaboutverificationSent CEMto teamleadsLeft ontimeThreat totakemoneyelsewhereSupervisorcallQ.A.ProblemsMisunderstoodmemberTalkedmember outof supervisorcallMembercomplimentedyouFeerefundMade yousmile orlaughTravelnoteOpenednewshareDoublebalancecheckUnlocktelephonebankingApplicationstatusObligatorylaugh @weird jokeby memberGave amember acomplimentPerfectcallqualityAte candyfrom acoworkersdeskSentDocuSigndocumentMembersays"thankyou"Mutedmemberand spokew/coworkerQuestionaboutpaycheckForgotwhymembercalledOnlinebankingissueUnblockcard forFraudAppliedfor loanBlamed forsomethingnot in yourcontrolComplaintaboutverificationSent CEMto teamleadsLeft ontimeThreat totakemoneyelsewhereSupervisorcallQ.A.ProblemsMisunderstoodmemberTalkedmember outof supervisorcallMembercomplimentedyouFeerefundMade yousmile orlaughTravelnoteOpenednewshareDoublebalancecheckUnlocktelephonebankingApplicationstatusObligatorylaugh @weird jokeby memberGave amember acomplimentPerfectcallqualityAte candyfrom acoworkersdeskSentDocuSigndocumentMembersays"thankyou"Mutedmemberand spokew/coworkerQuestionaboutpaycheckForgotwhymembercalledOnlinebankingissueUnblockcard forFraud

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applied for loan
  2. Blamed for something not in your control
  3. Complaint about verification
  4. Sent CEM to team leads
  5. Left on time
  6. Threat to take money elsewhere
  7. Supervisor call
  8. Q.A. Problems
  9. Misunderstood member
  10. Talked member out of supervisor call
  11. Member complimented you
  12. Fee refund
  13. Made you smile or laugh
  14. Travel note
  15. Opened new share
  16. Double balance check
  17. Unlock telephone banking
  18. Application status
  19. Obligatory laugh @ weird joke by member
  20. Gave a member a compliment
  21. Perfect call quality
  22. Ate candy from a coworkers desk
  23. Sent DocuSign document
  24. Member says "thank you"
  25. Muted member and spoke w/coworker
  26. Question about paycheck
  27. Forgot why member called
  28. Online banking issue
  29. Unblock card for Fraud