Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Supervisor call
2. Made you smile or laugh
3. Ate candy from a coworkers desk
4. Member says "thank you"
5. Sent DocuSign document
6. Unlock telephone banking
7. Sent CEM to team leads
8. Applied for loan
9. Travel note
10. Gave a member a compliment
11. Muted member and spoke w/coworker
12. Q.A. Problems
13. Double balance check
14. Threat to take money elsewhere
15. Misunderstood member
16. Online banking issue
17. Blamed for something not in your control
18. Forgot why member called
19. Member complimented you
20. Left on time
21. Opened new share
22. Question about paycheck
23. Application status
24. Unblock card for Fraud
25. Perfect call quality
26. Fee refund
27. Complaint about verification
28. Obligatory laugh @ weird joke by member
29. Talked member out of supervisor call