TravelnoteSent CEMto teamleadsBlamed forsomethingnot in yourcontrolLeft ontimeSentDocuSigndocumentPerfectcallqualityUnlocktelephonebankingTalkedmember outof supervisorcallDoublebalancecheckMisunderstoodmemberAte candyfrom acoworkersdeskQ.A.ProblemsUnblockcard forFraudGave amember acomplimentOnlinebankingissueMade yousmile orlaughObligatorylaugh @weird jokeby memberMutedmemberand spokew/coworkerMembersays"thankyou"Appliedfor loanThreat totakemoneyelsewhereComplaintaboutverificationForgotwhymembercalledQuestionaboutpaycheckFeerefundSupervisorcallMembercomplimentedyouOpenednewshareApplicationstatusTravelnoteSent CEMto teamleadsBlamed forsomethingnot in yourcontrolLeft ontimeSentDocuSigndocumentPerfectcallqualityUnlocktelephonebankingTalkedmember outof supervisorcallDoublebalancecheckMisunderstoodmemberAte candyfrom acoworkersdeskQ.A.ProblemsUnblockcard forFraudGave amember acomplimentOnlinebankingissueMade yousmile orlaughObligatorylaugh @weird jokeby memberMutedmemberand spokew/coworkerMembersays"thankyou"Appliedfor loanThreat totakemoneyelsewhereComplaintaboutverificationForgotwhymembercalledQuestionaboutpaycheckFeerefundSupervisorcallMembercomplimentedyouOpenednewshareApplicationstatus

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Travel note
  2. Sent CEM to team leads
  3. Blamed for something not in your control
  4. Left on time
  5. Sent DocuSign document
  6. Perfect call quality
  7. Unlock telephone banking
  8. Talked member out of supervisor call
  9. Double balance check
  10. Misunderstood member
  11. Ate candy from a coworkers desk
  12. Q.A. Problems
  13. Unblock card for Fraud
  14. Gave a member a compliment
  15. Online banking issue
  16. Made you smile or laugh
  17. Obligatory laugh @ weird joke by member
  18. Muted member and spoke w/coworker
  19. Member says "thank you"
  20. Applied for loan
  21. Threat to take money elsewhere
  22. Complaint about verification
  23. Forgot why member called
  24. Question about paycheck
  25. Fee refund
  26. Supervisor call
  27. Member complimented you
  28. Opened new share
  29. Application status