Left ontimeMembersays"thankyou"PerfectcallqualitySentDocuSigndocumentGave amember acomplimentMutedmemberand spokew/coworkerMembercomplimentedyouQuestionaboutpaycheckQ.A.ProblemsDoublebalancecheckSent CEMto teamleadsThreat totakemoneyelsewhereFeerefundApplicationstatusBlamed forsomethingnot in yourcontrolOnlinebankingissueMade yousmile orlaughObligatorylaugh @weird jokeby memberUnlocktelephonebankingAppliedfor loanTalkedmember outof supervisorcallUnblockcard forFraudAte candyfrom acoworkersdeskMisunderstoodmemberSupervisorcallTravelnoteComplaintaboutverificationForgotwhymembercalledOpenednewshareLeft ontimeMembersays"thankyou"PerfectcallqualitySentDocuSigndocumentGave amember acomplimentMutedmemberand spokew/coworkerMembercomplimentedyouQuestionaboutpaycheckQ.A.ProblemsDoublebalancecheckSent CEMto teamleadsThreat totakemoneyelsewhereFeerefundApplicationstatusBlamed forsomethingnot in yourcontrolOnlinebankingissueMade yousmile orlaughObligatorylaugh @weird jokeby memberUnlocktelephonebankingAppliedfor loanTalkedmember outof supervisorcallUnblockcard forFraudAte candyfrom acoworkersdeskMisunderstoodmemberSupervisorcallTravelnoteComplaintaboutverificationForgotwhymembercalledOpenednewshare

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left on time
  2. Member says "thank you"
  3. Perfect call quality
  4. Sent DocuSign document
  5. Gave a member a compliment
  6. Muted member and spoke w/coworker
  7. Member complimented you
  8. Question about paycheck
  9. Q.A. Problems
  10. Double balance check
  11. Sent CEM to team leads
  12. Threat to take money elsewhere
  13. Fee refund
  14. Application status
  15. Blamed for something not in your control
  16. Online banking issue
  17. Made you smile or laugh
  18. Obligatory laugh @ weird joke by member
  19. Unlock telephone banking
  20. Applied for loan
  21. Talked member out of supervisor call
  22. Unblock card for Fraud
  23. Ate candy from a coworkers desk
  24. Misunderstood member
  25. Supervisor call
  26. Travel note
  27. Complaint about verification
  28. Forgot why member called
  29. Opened new share