AskQuestionsStandardizedHandoffClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)ValidateandVerifySTAR forSelfCheckingReportingEventsThree-WayRepeatand ReadBackSpeakUpErrorPreventionToolsEffectivelyCommunicateSBARPhoneticandNumericClarificationCrossCheckingHigh RiskSituationsHighReliabilityOrganization(HRO)AskQuestionsStandardizedHandoffClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)ValidateandVerifySTAR forSelfCheckingReportingEventsThree-WayRepeatand ReadBackSpeakUpErrorPreventionToolsEffectivelyCommunicateSBARPhoneticandNumericClarificationCrossCheckingHigh RiskSituationsHighReliabilityOrganization(HRO)

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Questions
  2. Standardized Handoff
  3. Clarifying Questions
  4. CUS- (Concerned, Uncomfortable, Safety Issue)
  5. Validate and Verify
  6. STAR for Self Checking
  7. Reporting Events
  8. Three-Way Repeat and Read Back
  9. Speak Up
  10. Error Prevention Tools
  11. Effectively Communicate
  12. SBAR
  13. Phonetic and Numeric Clarification
  14. Cross Checking
  15. High Risk Situations
  16. High Reliability Organization (HRO)