Three-WayRepeatand ReadBackValidateandVerifySpeakUpEffectivelyCommunicateHighReliabilityOrganization(HRO)ErrorPreventionToolsClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)PhoneticandNumericClarificationReportingEventsSBARSTAR forSelfCheckingCrossCheckingAskQuestionsStandardizedHandoffHigh RiskSituationsThree-WayRepeatand ReadBackValidateandVerifySpeakUpEffectivelyCommunicateHighReliabilityOrganization(HRO)ErrorPreventionToolsClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)PhoneticandNumericClarificationReportingEventsSBARSTAR forSelfCheckingCrossCheckingAskQuestionsStandardizedHandoffHigh RiskSituations

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Three-Way Repeat and Read Back
  2. Validate and Verify
  3. Speak Up
  4. Effectively Communicate
  5. High Reliability Organization (HRO)
  6. Error Prevention Tools
  7. Clarifying Questions
  8. CUS- (Concerned, Uncomfortable, Safety Issue)
  9. Phonetic and Numeric Clarification
  10. Reporting Events
  11. SBAR
  12. STAR for Self Checking
  13. Cross Checking
  14. Ask Questions
  15. Standardized Handoff
  16. High Risk Situations