PhoneticandNumericClarificationCrossCheckingHighReliabilityOrganization(HRO)EffectivelyCommunicateCUS-(Concerned,Uncomfortable,Safety Issue)SpeakUpErrorPreventionToolsThree-WayRepeatand ReadBackAskQuestionsSTAR forSelfCheckingHigh RiskSituationsValidateandVerifyReportingEventsStandardizedHandoffClarifyingQuestionsSBARPhoneticandNumericClarificationCrossCheckingHighReliabilityOrganization(HRO)EffectivelyCommunicateCUS-(Concerned,Uncomfortable,Safety Issue)SpeakUpErrorPreventionToolsThree-WayRepeatand ReadBackAskQuestionsSTAR forSelfCheckingHigh RiskSituationsValidateandVerifyReportingEventsStandardizedHandoffClarifyingQuestionsSBAR

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phonetic and Numeric Clarification
  2. Cross Checking
  3. High Reliability Organization (HRO)
  4. Effectively Communicate
  5. CUS- (Concerned, Uncomfortable, Safety Issue)
  6. Speak Up
  7. Error Prevention Tools
  8. Three-Way Repeat and Read Back
  9. Ask Questions
  10. STAR for Self Checking
  11. High Risk Situations
  12. Validate and Verify
  13. Reporting Events
  14. Standardized Handoff
  15. Clarifying Questions
  16. SBAR