StandardizedHandoffClarifyingQuestionsHighReliabilityOrganization(HRO)EffectivelyCommunicateSBARCUS-(Concerned,Uncomfortable,Safety Issue)Three-WayRepeatand ReadBackPhoneticandNumericClarificationErrorPreventionToolsHigh RiskSituationsSTAR forSelfCheckingReportingEventsAskQuestionsCrossCheckingSpeakUpValidateandVerifyStandardizedHandoffClarifyingQuestionsHighReliabilityOrganization(HRO)EffectivelyCommunicateSBARCUS-(Concerned,Uncomfortable,Safety Issue)Three-WayRepeatand ReadBackPhoneticandNumericClarificationErrorPreventionToolsHigh RiskSituationsSTAR forSelfCheckingReportingEventsAskQuestionsCrossCheckingSpeakUpValidateandVerify

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standardized Handoff
  2. Clarifying Questions
  3. High Reliability Organization (HRO)
  4. Effectively Communicate
  5. SBAR
  6. CUS- (Concerned, Uncomfortable, Safety Issue)
  7. Three-Way Repeat and Read Back
  8. Phonetic and Numeric Clarification
  9. Error Prevention Tools
  10. High Risk Situations
  11. STAR for Self Checking
  12. Reporting Events
  13. Ask Questions
  14. Cross Checking
  15. Speak Up
  16. Validate and Verify