ErrorPreventionToolsSpeakUpThree-WayRepeatand ReadBackEffectivelyCommunicateStandardizedHandoffSBARCrossCheckingSTAR forSelfCheckingClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)ReportingEventsPhoneticandNumericClarificationValidateandVerifyAskQuestionsHigh RiskSituationsHighReliabilityOrganization(HRO)ErrorPreventionToolsSpeakUpThree-WayRepeatand ReadBackEffectivelyCommunicateStandardizedHandoffSBARCrossCheckingSTAR forSelfCheckingClarifyingQuestionsCUS-(Concerned,Uncomfortable,Safety Issue)ReportingEventsPhoneticandNumericClarificationValidateandVerifyAskQuestionsHigh RiskSituationsHighReliabilityOrganization(HRO)

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Error Prevention Tools
  2. Speak Up
  3. Three-Way Repeat and Read Back
  4. Effectively Communicate
  5. Standardized Handoff
  6. SBAR
  7. Cross Checking
  8. STAR for Self Checking
  9. Clarifying Questions
  10. CUS- (Concerned, Uncomfortable, Safety Issue)
  11. Reporting Events
  12. Phonetic and Numeric Clarification
  13. Validate and Verify
  14. Ask Questions
  15. High Risk Situations
  16. High Reliability Organization (HRO)