ValidateandVerifyCUS-(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateStandardizedHandoffErrorPreventionToolsAskQuestionsReportingEventsSpeakUpPhoneticandNumericClarificationHighReliabilityOrganization(HRO)SBARCrossCheckingThree-WayRepeatand ReadBackSTAR forSelfCheckingClarifyingQuestionsHigh RiskSituationsValidateandVerifyCUS-(Concerned,Uncomfortable,Safety Issue)EffectivelyCommunicateStandardizedHandoffErrorPreventionToolsAskQuestionsReportingEventsSpeakUpPhoneticandNumericClarificationHighReliabilityOrganization(HRO)SBARCrossCheckingThree-WayRepeatand ReadBackSTAR forSelfCheckingClarifyingQuestionsHigh RiskSituations

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Validate and Verify
  2. CUS- (Concerned, Uncomfortable, Safety Issue)
  3. Effectively Communicate
  4. Standardized Handoff
  5. Error Prevention Tools
  6. Ask Questions
  7. Reporting Events
  8. Speak Up
  9. Phonetic and Numeric Clarification
  10. High Reliability Organization (HRO)
  11. SBAR
  12. Cross Checking
  13. Three-Way Repeat and Read Back
  14. STAR for Self Checking
  15. Clarifying Questions
  16. High Risk Situations