EffectivelyCommunicateReportingEventsValidateandVerifySpeakUpErrorPreventionToolsHighReliabilityOrganization(HRO)Three-WayRepeatand ReadBackSBARClarifyingQuestionsAskQuestionsStandardizedHandoffCUS-(Concerned,Uncomfortable,Safety Issue)CrossCheckingSTAR forSelfCheckingPhoneticandNumericClarificationHigh RiskSituationsEffectivelyCommunicateReportingEventsValidateandVerifySpeakUpErrorPreventionToolsHighReliabilityOrganization(HRO)Three-WayRepeatand ReadBackSBARClarifyingQuestionsAskQuestionsStandardizedHandoffCUS-(Concerned,Uncomfortable,Safety Issue)CrossCheckingSTAR forSelfCheckingPhoneticandNumericClarificationHigh RiskSituations

HRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Effectively Communicate
  2. Reporting Events
  3. Validate and Verify
  4. Speak Up
  5. Error Prevention Tools
  6. High Reliability Organization (HRO)
  7. Three-Way Repeat and Read Back
  8. SBAR
  9. Clarifying Questions
  10. Ask Questions
  11. Standardized Handoff
  12. CUS- (Concerned, Uncomfortable, Safety Issue)
  13. Cross Checking
  14. STAR for Self Checking
  15. Phonetic and Numeric Clarification
  16. High Risk Situations