ThankedeverycallerIOYour callerneeds tospeak to amanagerBacklinedid notanswerBacklinedoes nottake callSent TEto OC2PMYou hadto callHi-LevelRememberto clockin/out allweekTook/Park5 SpanishcallsAssistw/VmailsAssistnew hirew/somethingUpdate 5MedicareID'sScheduleda patientwith lastname SmithMentionedyour nameto everycallerScheduled8 Dr.Brownappts.GSchedule7 SDAYapptsBTransfercall toBV2Transfer10 OCWcallsAdvised35 pts 15mins.earlySchedule8 Dr.CrespoPts.Scheduled10 NP'sThankedeverycallerIOYour callerneeds tospeak to amanagerBacklinedid notanswerBacklinedoes nottake callSent TEto OC2PMYou hadto callHi-LevelRememberto clockin/out allweekTook/Park5 SpanishcallsAssistw/VmailsAssistnew hirew/somethingUpdate 5MedicareID'sScheduleda patientwith lastname SmithMentionedyour nameto everycallerScheduled8 Dr.Brownappts.GSchedule7 SDAYapptsBTransfercall toBV2Transfer10 OCWcallsAdvised35 pts 15mins.earlySchedule8 Dr.CrespoPts.Scheduled10 NP's

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
O
5
B
6
N
7
I
8
I
9
B
10
I
11
G
12
G
13
N
14
I
15
O
16
O
17
G
18
G
19
B
20
O
21
G
22
N
23
B
24
N
  1. B-Thanked every caller
  2. I-I
  3. O-O
  4. O-Your caller needs to speak to a manager
  5. B-Backline did not answer
  6. N-Backline does not take call
  7. I-Sent TE to OC2 PM
  8. I-You had to call Hi-Level
  9. B-Remember to clock in/out all week
  10. I-Took/Park 5 Spanish calls
  11. G-Assist w/ Vmails
  12. G-Assist new hire w/ something
  13. N-Update 5 Medicare ID's
  14. I-Scheduled a patient with last name Smith
  15. O-Mentioned your name to every caller
  16. O-Scheduled 8 Dr. Brown appts.
  17. G-G
  18. G-Schedule 7 SDAY appts
  19. B-B
  20. O-Transfer call to BV2
  21. G-Transfer 10 OCW calls
  22. N-Advised 35 pts 15 mins. early
  23. B-Schedule 8 Dr. Crespo Pts.
  24. N-Scheduled 10 NP's