Scheduled a patient with last name Smith B Sent TE to OC2 PM Mentioned your name to every caller Transfer 10 OCW calls I Backline does not take call O Your caller needs to speak to a manager Transfer call to BV2 G Scheduled 10 NP's Took/Park 5 Spanish calls Scheduled 8 Dr. Brown appts. Schedule 7 SDAY appts Update 5 Medicare ID's Assist new hire w/ something Thanked every caller Assist w/ Vmails You had to call Hi-Level Schedule 8 Dr. Crespo Pts. Remember to clock in/out all week Backline did not answer Advised 35 pts 15 mins. early Scheduled a patient with last name Smith B Sent TE to OC2 PM Mentioned your name to every caller Transfer 10 OCW calls I Backline does not take call O Your caller needs to speak to a manager Transfer call to BV2 G Scheduled 10 NP's Took/Park 5 Spanish calls Scheduled 8 Dr. Brown appts. Schedule 7 SDAY appts Update 5 Medicare ID's Assist new hire w/ something Thanked every caller Assist w/ Vmails You had to call Hi-Level Schedule 8 Dr. Crespo Pts. Remember to clock in/out all week Backline did not answer Advised 35 pts 15 mins. early
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Scheduled a patient with last name Smith
B-B
I-Sent TE to OC2 PM
O-Mentioned your name to every caller
G-Transfer 10 OCW calls
I-I
N-Backline does not take call
O-O
O-Your caller needs to speak to a manager
O-Transfer call to BV2
G-G
N-Scheduled 10 NP's
I-Took/Park 5 Spanish calls
O-Scheduled 8 Dr. Brown appts.
G-Schedule 7 SDAY appts
N-Update 5 Medicare ID's
G-Assist new hire w/ something
B-Thanked every caller
G-Assist w/ Vmails
I-You had to call Hi-Level
B-Schedule 8 Dr. Crespo Pts.
B-Remember to clock in/out all week
B-Backline did not answer
N-Advised 35 pts 15 mins. early