Assistw/VmailsGScheduleda patientwith lastname SmithUpdate 5MedicareID'sTransfercall toBV2Assistnew hirew/somethingOYou hadto callHi-LevelScheduled8 Dr.Brownappts.Schedule8 Dr.CrespoPts.Your callerneeds tospeak to amanagerTransfer10 OCWcallsBacklinedoes nottake callRememberto clockin/out allweekBacklinedid notanswerThankedeverycallerAdvised35 pts 15mins.earlyTook/Park5 SpanishcallsBMentionedyour nameto everycallerScheduled10 NP'sISent TEto OC2PMSchedule7 SDAYapptsAssistw/VmailsGScheduleda patientwith lastname SmithUpdate 5MedicareID'sTransfercall toBV2Assistnew hirew/somethingOYou hadto callHi-LevelScheduled8 Dr.Brownappts.Schedule8 Dr.CrespoPts.Your callerneeds tospeak to amanagerTransfer10 OCWcallsBacklinedoes nottake callRememberto clockin/out allweekBacklinedid notanswerThankedeverycallerAdvised35 pts 15mins.earlyTook/Park5 SpanishcallsBMentionedyour nameto everycallerScheduled10 NP'sISent TEto OC2PMSchedule7 SDAYappts

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
N
5
O
6
G
7
O
8
I
9
O
10
B
11
O
12
G
13
N
14
B
15
B
16
B
17
N
18
I
19
B
20
O
21
N
22
I
23
I
24
G
  1. G-Assist w/ Vmails
  2. G-G
  3. I-Scheduled a patient with last name Smith
  4. N-Update 5 Medicare ID's
  5. O-Transfer call to BV2
  6. G-Assist new hire w/ something
  7. O-O
  8. I-You had to call Hi-Level
  9. O-Scheduled 8 Dr. Brown appts.
  10. B-Schedule 8 Dr. Crespo Pts.
  11. O-Your caller needs to speak to a manager
  12. G-Transfer 10 OCW calls
  13. N-Backline does not take call
  14. B-Remember to clock in/out all week
  15. B-Backline did not answer
  16. B-Thanked every caller
  17. N-Advised 35 pts 15 mins. early
  18. I-Took/Park 5 Spanish calls
  19. B-B
  20. O-Mentioned your name to every caller
  21. N-Scheduled 10 NP's
  22. I-I
  23. I-Sent TE to OC2 PM
  24. G-Schedule 7 SDAY appts