Your caller needs to speak to a manager Backline does not take call Scheduled 8 Dr. Brown appts. I Schedule 7 SDAY appts Mentioned your name to every caller Update 5 Medicare ID's Transfer 10 OCW calls Sent TE to OC2 PM O Assist new hire w/ something B Transfer call to BV2 Remember to clock in/out all week Scheduled 10 NP's Advised 35 pts 15 mins. early You had to call Hi-Level Backline did not answer Scheduled a patient with last name Smith Thanked every caller Took/Park 5 Spanish calls Schedule 8 Dr. Crespo Pts. G Assist w/ Vmails Your caller needs to speak to a manager Backline does not take call Scheduled 8 Dr. Brown appts. I Schedule 7 SDAY appts Mentioned your name to every caller Update 5 Medicare ID's Transfer 10 OCW calls Sent TE to OC2 PM O Assist new hire w/ something B Transfer call to BV2 Remember to clock in/out all week Scheduled 10 NP's Advised 35 pts 15 mins. early You had to call Hi-Level Backline did not answer Scheduled a patient with last name Smith Thanked every caller Took/Park 5 Spanish calls Schedule 8 Dr. Crespo Pts. G Assist w/ Vmails
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Your caller needs to speak to a manager
N-Backline does not take call
O-Scheduled 8 Dr. Brown appts.
I-I
G-Schedule 7 SDAY appts
O-Mentioned your name to every caller
N-Update 5 Medicare ID's
G-Transfer 10 OCW calls
I-Sent TE to OC2 PM
O-O
G-Assist new hire w/ something
B-B
O-Transfer call to BV2
B-Remember to clock in/out all week
N-Scheduled 10 NP's
N-Advised 35 pts 15 mins. early
I-You had to call Hi-Level
B-Backline did not answer
I-Scheduled a patient with last name Smith
B-Thanked every caller
I-Took/Park 5 Spanish calls
B-Schedule 8 Dr. Crespo Pts.
G-G
G-Assist w/ Vmails