Assist w/ Vmails G Scheduled a patient with last name Smith Update 5 Medicare ID's Transfer call to BV2 Assist new hire w/ something O You had to call Hi-Level Scheduled 8 Dr. Brown appts. Schedule 8 Dr. Crespo Pts. Your caller needs to speak to a manager Transfer 10 OCW calls Backline does not take call Remember to clock in/out all week Backline did not answer Thanked every caller Advised 35 pts 15 mins. early Took/Park 5 Spanish calls B Mentioned your name to every caller Scheduled 10 NP's I Sent TE to OC2 PM Schedule 7 SDAY appts Assist w/ Vmails G Scheduled a patient with last name Smith Update 5 Medicare ID's Transfer call to BV2 Assist new hire w/ something O You had to call Hi-Level Scheduled 8 Dr. Brown appts. Schedule 8 Dr. Crespo Pts. Your caller needs to speak to a manager Transfer 10 OCW calls Backline does not take call Remember to clock in/out all week Backline did not answer Thanked every caller Advised 35 pts 15 mins. early Took/Park 5 Spanish calls B Mentioned your name to every caller Scheduled 10 NP's I Sent TE to OC2 PM Schedule 7 SDAY appts
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Assist w/ Vmails
G-G
I-Scheduled a patient with last name Smith
N-Update 5 Medicare ID's
O-Transfer call to BV2
G-Assist new hire w/ something
O-O
I-You had to call Hi-Level
O-Scheduled 8 Dr. Brown appts.
B-Schedule 8 Dr. Crespo Pts.
O-Your caller needs to speak to a manager
G-Transfer 10 OCW calls
N-Backline does not take call
B-Remember to clock in/out all week
B-Backline did not answer
B-Thanked every caller
N-Advised 35 pts 15 mins. early
I-Took/Park 5 Spanish calls
B-B
O-Mentioned your name to every caller
N-Scheduled 10 NP's
I-I
I-Sent TE to OC2 PM
G-Schedule 7 SDAY appts