Scheduleda patientwith lastname SmithBSent TEto OC2PMMentionedyour nameto everycallerTransfer10 OCWcallsIBacklinedoes nottake callOYour callerneeds tospeak to amanagerTransfercall toBV2GScheduled10 NP'sTook/Park5 SpanishcallsScheduled8 Dr.Brownappts.Schedule7 SDAYapptsUpdate 5MedicareID'sAssistnew hirew/somethingThankedeverycallerAssistw/VmailsYou hadto callHi-LevelSchedule8 Dr.CrespoPts.Rememberto clockin/out allweekBacklinedid notanswerAdvised35 pts 15mins.earlyScheduleda patientwith lastname SmithBSent TEto OC2PMMentionedyour nameto everycallerTransfer10 OCWcallsIBacklinedoes nottake callOYour callerneeds tospeak to amanagerTransfercall toBV2GScheduled10 NP'sTook/Park5 SpanishcallsScheduled8 Dr.Brownappts.Schedule7 SDAYapptsUpdate 5MedicareID'sAssistnew hirew/somethingThankedeverycallerAssistw/VmailsYou hadto callHi-LevelSchedule8 Dr.CrespoPts.Rememberto clockin/out allweekBacklinedid notanswerAdvised35 pts 15mins.early

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
O
5
G
6
I
7
N
8
O
9
O
10
O
11
G
12
N
13
I
14
O
15
G
16
N
17
G
18
B
19
G
20
I
21
B
22
B
23
B
24
N
  1. I-Scheduled a patient with last name Smith
  2. B-B
  3. I-Sent TE to OC2 PM
  4. O-Mentioned your name to every caller
  5. G-Transfer 10 OCW calls
  6. I-I
  7. N-Backline does not take call
  8. O-O
  9. O-Your caller needs to speak to a manager
  10. O-Transfer call to BV2
  11. G-G
  12. N-Scheduled 10 NP's
  13. I-Took/Park 5 Spanish calls
  14. O-Scheduled 8 Dr. Brown appts.
  15. G-Schedule 7 SDAY appts
  16. N-Update 5 Medicare ID's
  17. G-Assist new hire w/ something
  18. B-Thanked every caller
  19. G-Assist w/ Vmails
  20. I-You had to call Hi-Level
  21. B-Schedule 8 Dr. Crespo Pts.
  22. B-Remember to clock in/out all week
  23. B-Backline did not answer
  24. N-Advised 35 pts 15 mins. early