Scheduled 8 Dr. Brown appts. Assist w/ Vmails Schedule 7 SDAY appts Update 5 Medicare ID's Thanked every caller Mentioned your name to every caller Scheduled 10 NP's Your caller needs to speak to a manager I B Advised 35 pts 15 mins. early Assist new hire w/ something Backline did not answer Scheduled a patient with last name Smith Transfer 10 OCW calls O Schedule 8 Dr. Crespo Pts. You had to call Hi-Level Backline does not take call Took/Park 5 Spanish calls Remember to clock in/out all week G Transfer call to BV2 Sent TE to OC2 PM Scheduled 8 Dr. Brown appts. Assist w/ Vmails Schedule 7 SDAY appts Update 5 Medicare ID's Thanked every caller Mentioned your name to every caller Scheduled 10 NP's Your caller needs to speak to a manager I B Advised 35 pts 15 mins. early Assist new hire w/ something Backline did not answer Scheduled a patient with last name Smith Transfer 10 OCW calls O Schedule 8 Dr. Crespo Pts. You had to call Hi-Level Backline does not take call Took/Park 5 Spanish calls Remember to clock in/out all week G Transfer call to BV2 Sent TE to OC2 PM
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Scheduled 8 Dr. Brown appts.
G-Assist w/ Vmails
G-Schedule 7 SDAY appts
N-Update 5 Medicare ID's
B-Thanked every caller
O-Mentioned your name to every caller
N-Scheduled 10 NP's
O-Your caller needs to speak to a manager
I-I
B-B
N-Advised 35 pts 15 mins. early
G-Assist new hire w/ something
B-Backline did not answer
I-Scheduled a patient with last name Smith
G-Transfer 10 OCW calls
O-O
B-Schedule 8 Dr. Crespo Pts.
I-You had to call Hi-Level
N-Backline does not take call
I-Took/Park 5 Spanish calls
B-Remember to clock in/out all week
G-G
O-Transfer call to BV2
I-Sent TE to OC2 PM