Advised35 pts 15mins.earlyOAssistw/VmailsTransfer10 OCWcallsBScheduled8 Dr.Brownappts.Schedule7 SDAYapptsRememberto clockin/out allweekIBacklinedid notanswerTook/Park5 SpanishcallsAssistnew hirew/somethingMentionedyour nameto everycallerGYour callerneeds tospeak to amanagerUpdate 5MedicareID'sBacklinedoes nottake callThankedeverycallerSent TEto OC2PMTransfercall toBV2You hadto callHi-LevelScheduleda patientwith lastname SmithSchedule8 Dr.CrespoPts.Scheduled10 NP'sAdvised35 pts 15mins.earlyOAssistw/VmailsTransfer10 OCWcallsBScheduled8 Dr.Brownappts.Schedule7 SDAYapptsRememberto clockin/out allweekIBacklinedid notanswerTook/Park5 SpanishcallsAssistnew hirew/somethingMentionedyour nameto everycallerGYour callerneeds tospeak to amanagerUpdate 5MedicareID'sBacklinedoes nottake callThankedeverycallerSent TEto OC2PMTransfercall toBV2You hadto callHi-LevelScheduleda patientwith lastname SmithSchedule8 Dr.CrespoPts.Scheduled10 NP's

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
G
5
B
6
O
7
G
8
B
9
I
10
B
11
I
12
G
13
O
14
G
15
O
16
N
17
N
18
B
19
I
20
O
21
I
22
I
23
B
24
N
  1. N-Advised 35 pts 15 mins. early
  2. O-O
  3. G-Assist w/ Vmails
  4. G-Transfer 10 OCW calls
  5. B-B
  6. O-Scheduled 8 Dr. Brown appts.
  7. G-Schedule 7 SDAY appts
  8. B-Remember to clock in/out all week
  9. I-I
  10. B-Backline did not answer
  11. I-Took/Park 5 Spanish calls
  12. G-Assist new hire w/ something
  13. O-Mentioned your name to every caller
  14. G-G
  15. O-Your caller needs to speak to a manager
  16. N-Update 5 Medicare ID's
  17. N-Backline does not take call
  18. B-Thanked every caller
  19. I-Sent TE to OC2 PM
  20. O-Transfer call to BV2
  21. I-You had to call Hi-Level
  22. I-Scheduled a patient with last name Smith
  23. B-Schedule 8 Dr. Crespo Pts.
  24. N-Scheduled 10 NP's