Backline does not take call Assist new hire w/ something Schedule 7 SDAY appts Advised 35 pts 15 mins. early Scheduled a patient with last name Smith Assist w/ Vmails Remember to clock in/out all week Transfer 10 OCW calls Sent TE to OC2 PM Your caller needs to speak to a manager Transfer call to BV2 I Thanked every caller B Mentioned your name to every caller Update 5 Medicare ID's Took/Park 5 Spanish calls O You had to call Hi-Level Backline did not answer Scheduled 8 Dr. Brown appts. G Schedule 8 Dr. Crespo Pts. Scheduled 10 NP's Backline does not take call Assist new hire w/ something Schedule 7 SDAY appts Advised 35 pts 15 mins. early Scheduled a patient with last name Smith Assist w/ Vmails Remember to clock in/out all week Transfer 10 OCW calls Sent TE to OC2 PM Your caller needs to speak to a manager Transfer call to BV2 I Thanked every caller B Mentioned your name to every caller Update 5 Medicare ID's Took/Park 5 Spanish calls O You had to call Hi-Level Backline did not answer Scheduled 8 Dr. Brown appts. G Schedule 8 Dr. Crespo Pts. Scheduled 10 NP's
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Backline does not take call
G-Assist new hire w/ something
G-Schedule 7 SDAY appts
N-Advised 35 pts 15 mins. early
I-Scheduled a patient with last name Smith
G-Assist w/ Vmails
B-Remember to clock in/out all week
G-Transfer 10 OCW calls
I-Sent TE to OC2 PM
O-Your caller needs to speak to a manager
O-Transfer call to BV2
I-I
B-Thanked every caller
B-B
O-Mentioned your name to every caller
N-Update 5 Medicare ID's
I-Took/Park 5 Spanish calls
O-O
I-You had to call Hi-Level
B-Backline did not answer
O-Scheduled 8 Dr. Brown appts.
G-G
B-Schedule 8 Dr. Crespo Pts.
N-Scheduled 10 NP's