Your callerneeds tospeak to amanagerBacklinedoes nottake callScheduled8 Dr.Brownappts.ISchedule7 SDAYapptsMentionedyour nameto everycallerUpdate 5MedicareID'sTransfer10 OCWcallsSent TEto OC2PMOAssistnew hirew/somethingBTransfercall toBV2Rememberto clockin/out allweekScheduled10 NP'sAdvised35 pts 15mins.earlyYou hadto callHi-LevelBacklinedid notanswerScheduleda patientwith lastname SmithThankedeverycallerTook/Park5 SpanishcallsSchedule8 Dr.CrespoPts.GAssistw/VmailsYour callerneeds tospeak to amanagerBacklinedoes nottake callScheduled8 Dr.Brownappts.ISchedule7 SDAYapptsMentionedyour nameto everycallerUpdate 5MedicareID'sTransfer10 OCWcallsSent TEto OC2PMOAssistnew hirew/somethingBTransfercall toBV2Rememberto clockin/out allweekScheduled10 NP'sAdvised35 pts 15mins.earlyYou hadto callHi-LevelBacklinedid notanswerScheduleda patientwith lastname SmithThankedeverycallerTook/Park5 SpanishcallsSchedule8 Dr.CrespoPts.GAssistw/Vmails

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
G
6
O
7
N
8
G
9
I
10
O
11
G
12
B
13
O
14
B
15
N
16
N
17
I
18
B
19
I
20
B
21
I
22
B
23
G
24
G
  1. O-Your caller needs to speak to a manager
  2. N-Backline does not take call
  3. O-Scheduled 8 Dr. Brown appts.
  4. I-I
  5. G-Schedule 7 SDAY appts
  6. O-Mentioned your name to every caller
  7. N-Update 5 Medicare ID's
  8. G-Transfer 10 OCW calls
  9. I-Sent TE to OC2 PM
  10. O-O
  11. G-Assist new hire w/ something
  12. B-B
  13. O-Transfer call to BV2
  14. B-Remember to clock in/out all week
  15. N-Scheduled 10 NP's
  16. N-Advised 35 pts 15 mins. early
  17. I-You had to call Hi-Level
  18. B-Backline did not answer
  19. I-Scheduled a patient with last name Smith
  20. B-Thanked every caller
  21. I-Took/Park 5 Spanish calls
  22. B-Schedule 8 Dr. Crespo Pts.
  23. G-G
  24. G-Assist w/ Vmails