Backlinedoes nottake callAssistnew hirew/somethingSchedule7 SDAYapptsAdvised35 pts 15mins.earlyScheduleda patientwith lastname SmithAssistw/VmailsRememberto clockin/out allweekTransfer10 OCWcallsSent TEto OC2PMYour callerneeds tospeak to amanagerTransfercall toBV2IThankedeverycallerBMentionedyour nameto everycallerUpdate 5MedicareID'sTook/Park5 SpanishcallsOYou hadto callHi-LevelBacklinedid notanswerScheduled8 Dr.Brownappts.GSchedule8 Dr.CrespoPts.Scheduled10 NP'sBacklinedoes nottake callAssistnew hirew/somethingSchedule7 SDAYapptsAdvised35 pts 15mins.earlyScheduleda patientwith lastname SmithAssistw/VmailsRememberto clockin/out allweekTransfer10 OCWcallsSent TEto OC2PMYour callerneeds tospeak to amanagerTransfercall toBV2IThankedeverycallerBMentionedyour nameto everycallerUpdate 5MedicareID'sTook/Park5 SpanishcallsOYou hadto callHi-LevelBacklinedid notanswerScheduled8 Dr.Brownappts.GSchedule8 Dr.CrespoPts.Scheduled10 NP's

Ocala Health PAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
N
5
I
6
G
7
B
8
G
9
I
10
O
11
O
12
I
13
B
14
B
15
O
16
N
17
I
18
O
19
I
20
B
21
O
22
G
23
B
24
N
  1. N-Backline does not take call
  2. G-Assist new hire w/ something
  3. G-Schedule 7 SDAY appts
  4. N-Advised 35 pts 15 mins. early
  5. I-Scheduled a patient with last name Smith
  6. G-Assist w/ Vmails
  7. B-Remember to clock in/out all week
  8. G-Transfer 10 OCW calls
  9. I-Sent TE to OC2 PM
  10. O-Your caller needs to speak to a manager
  11. O-Transfer call to BV2
  12. I-I
  13. B-Thanked every caller
  14. B-B
  15. O-Mentioned your name to every caller
  16. N-Update 5 Medicare ID's
  17. I-Took/Park 5 Spanish calls
  18. O-O
  19. I-You had to call Hi-Level
  20. B-Backline did not answer
  21. O-Scheduled 8 Dr. Brown appts.
  22. G-G
  23. B-Schedule 8 Dr. Crespo Pts.
  24. N-Scheduled 10 NP's