Sent TE to OC2 PM Scheduled 8 Dr. Brown appts. I Transfer call to BV2 Update 5 Medicare ID's Backline does not take call You had to call Hi-Level Schedule 8 Dr. Crespo Pts. Backline did not answer Scheduled 10 NP's Schedule 7 SDAY appts Took/Park 5 Spanish calls O Transfer 10 OCW calls Mentioned your name to every caller Assist w/ Vmails G B Advised 35 pts 15 mins. early Scheduled a patient with last name Smith Your caller needs to speak to a manager Remember to clock in/out all week Assist new hire w/ something Thanked every caller Sent TE to OC2 PM Scheduled 8 Dr. Brown appts. I Transfer call to BV2 Update 5 Medicare ID's Backline does not take call You had to call Hi-Level Schedule 8 Dr. Crespo Pts. Backline did not answer Scheduled 10 NP's Schedule 7 SDAY appts Took/Park 5 Spanish calls O Transfer 10 OCW calls Mentioned your name to every caller Assist w/ Vmails G B Advised 35 pts 15 mins. early Scheduled a patient with last name Smith Your caller needs to speak to a manager Remember to clock in/out all week Assist new hire w/ something Thanked every caller
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Sent TE to OC2 PM
O-Scheduled 8 Dr. Brown appts.
I-I
O-Transfer call to BV2
N-Update 5 Medicare ID's
N-Backline does not take call
I-You had to call Hi-Level
B-Schedule 8 Dr. Crespo Pts.
B-Backline did not answer
N-Scheduled 10 NP's
G-Schedule 7 SDAY appts
I-Took/Park 5 Spanish calls
O-O
G-Transfer 10 OCW calls
O-Mentioned your name to every caller
G-Assist w/ Vmails
G-G
B-B
N-Advised 35 pts 15 mins. early
I-Scheduled a patient with last name Smith
O-Your caller needs to speak to a manager
B-Remember to clock in/out all week
G-Assist new hire w/ something
B-Thanked every caller