RequestedmedicalrecordsSamefirstnameHasinsurancewe takePostopWished totalk to theofficeCalledto r/sPatientrememberedyouTransferredto InfusionDoctorsofficecalledHasinsurancewe donttakeNewappointmentNet newappointmentPlacedonwait-listPatientCanceledSentan addonTransferredtoDiagnosticsAsked tospeak tosomeoneby namePatient isinternationalPatientcalling onbirthdayCalledtoconfirmTransferredto baptistreferralFollow upappointmentHasunknowninsurancePatienthas sameDOBRequestedmedicalrecordsSamefirstnameHasinsurancewe takePostopWished totalk to theofficeCalledto r/sPatientrememberedyouTransferredto InfusionDoctorsofficecalledHasinsurancewe donttakeNewappointmentNet newappointmentPlacedonwait-listPatientCanceledSentan addonTransferredtoDiagnosticsAsked tospeak tosomeoneby namePatient isinternationalPatientcalling onbirthdayCalledtoconfirmTransferredto baptistreferralFollow upappointmentHasunknowninsurancePatienthas sameDOB

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requested medical records
  2. Same first name
  3. Has insurance we take
  4. Post op
  5. Wished to talk to the office
  6. Called to r/s
  7. Patient remembered you
  8. Transferred to Infusion
  9. Doctors office called
  10. Has insurance we dont take
  11. New appointment
  12. Net new appointment
  13. Placed on wait-list
  14. Patient Canceled
  15. Sent an add on
  16. Transferred to Diagnostics
  17. Asked to speak to someone by name
  18. Patient is international
  19. Patient calling on birthday
  20. Called to confirm
  21. Transferred to baptist referral
  22. Follow up appointment
  23. Has unknown insurance
  24. Patient has same DOB