Wished totalk to theofficeTransferredto baptistreferralFollow upappointmentPlacedonwait-listPatient isinternationalPostopDoctorsofficecalledRequestedmedicalrecordsAsked tospeak tosomeoneby nameNewappointmentHasinsurancewe takeSentan addonNet newappointmentPatienthas sameDOBHasinsurancewe donttakePatientCanceledCalledto r/sTransferredto InfusionTransferredtoDiagnosticsPatientrememberedyouHasunknowninsuranceCalledtoconfirmSamefirstnamePatientcalling onbirthdayWished totalk to theofficeTransferredto baptistreferralFollow upappointmentPlacedonwait-listPatient isinternationalPostopDoctorsofficecalledRequestedmedicalrecordsAsked tospeak tosomeoneby nameNewappointmentHasinsurancewe takeSentan addonNet newappointmentPatienthas sameDOBHasinsurancewe donttakePatientCanceledCalledto r/sTransferredto InfusionTransferredtoDiagnosticsPatientrememberedyouHasunknowninsuranceCalledtoconfirmSamefirstnamePatientcalling onbirthday

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wished to talk to the office
  2. Transferred to baptist referral
  3. Follow up appointment
  4. Placed on wait-list
  5. Patient is international
  6. Post op
  7. Doctors office called
  8. Requested medical records
  9. Asked to speak to someone by name
  10. New appointment
  11. Has insurance we take
  12. Sent an add on
  13. Net new appointment
  14. Patient has same DOB
  15. Has insurance we dont take
  16. Patient Canceled
  17. Called to r/s
  18. Transferred to Infusion
  19. Transferred to Diagnostics
  20. Patient remembered you
  21. Has unknown insurance
  22. Called to confirm
  23. Same first name
  24. Patient calling on birthday