Patienthas sameDOBWished totalk to theofficeNewappointmentPlacedonwait-listFollow upappointmentPatientCanceledPatient isinternationalHasinsurancewe takeAsked tospeak tosomeoneby nameHasunknowninsuranceHasinsurancewe donttakePatientcalling onbirthdayRequestedmedicalrecordsPostopNet newappointmentTransferredtoDiagnosticsPatientrememberedyouCalledtoconfirmCalledto r/sSamefirstnameSentan addonTransferredto baptistreferralDoctorsofficecalledTransferredto InfusionPatienthas sameDOBWished totalk to theofficeNewappointmentPlacedonwait-listFollow upappointmentPatientCanceledPatient isinternationalHasinsurancewe takeAsked tospeak tosomeoneby nameHasunknowninsuranceHasinsurancewe donttakePatientcalling onbirthdayRequestedmedicalrecordsPostopNet newappointmentTransferredtoDiagnosticsPatientrememberedyouCalledtoconfirmCalledto r/sSamefirstnameSentan addonTransferredto baptistreferralDoctorsofficecalledTransferredto Infusion

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient has same DOB
  2. Wished to talk to the office
  3. New appointment
  4. Placed on wait-list
  5. Follow up appointment
  6. Patient Canceled
  7. Patient is international
  8. Has insurance we take
  9. Asked to speak to someone by name
  10. Has unknown insurance
  11. Has insurance we dont take
  12. Patient calling on birthday
  13. Requested medical records
  14. Post op
  15. Net new appointment
  16. Transferred to Diagnostics
  17. Patient remembered you
  18. Called to confirm
  19. Called to r/s
  20. Same first name
  21. Sent an add on
  22. Transferred to baptist referral
  23. Doctors office called
  24. Transferred to Infusion