Follow upappointmentHasinsurancewe donttakeAsked tospeak tosomeoneby namePatientcalling onbirthdayPatienthas sameDOBPatientrememberedyouWished totalk to theofficeHasinsurancewe takeSamefirstnameDoctorsofficecalledPatient isinternationalHasunknowninsuranceCalledto r/sNet newappointmentTransferredto InfusionCalledtoconfirmTransferredtoDiagnosticsTransferredto baptistreferralPlacedonwait-listNewappointmentSentan addonRequestedmedicalrecordsPostopPatientCanceledFollow upappointmentHasinsurancewe donttakeAsked tospeak tosomeoneby namePatientcalling onbirthdayPatienthas sameDOBPatientrememberedyouWished totalk to theofficeHasinsurancewe takeSamefirstnameDoctorsofficecalledPatient isinternationalHasunknowninsuranceCalledto r/sNet newappointmentTransferredto InfusionCalledtoconfirmTransferredtoDiagnosticsTransferredto baptistreferralPlacedonwait-listNewappointmentSentan addonRequestedmedicalrecordsPostopPatientCanceled

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up appointment
  2. Has insurance we dont take
  3. Asked to speak to someone by name
  4. Patient calling on birthday
  5. Patient has same DOB
  6. Patient remembered you
  7. Wished to talk to the office
  8. Has insurance we take
  9. Same first name
  10. Doctors office called
  11. Patient is international
  12. Has unknown insurance
  13. Called to r/s
  14. Net new appointment
  15. Transferred to Infusion
  16. Called to confirm
  17. Transferred to Diagnostics
  18. Transferred to baptist referral
  19. Placed on wait-list
  20. New appointment
  21. Sent an add on
  22. Requested medical records
  23. Post op
  24. Patient Canceled