Transferredto InfusionDoctorsofficecalledNewappointmentHasinsurancewe takePatientrememberedyouTransferredtoDiagnosticsFollow upappointmentPlacedonwait-listSentan addonSamefirstnamePostopAsked tospeak tosomeoneby nameNet newappointmentPatientCanceledPatientcalling onbirthdayPatient isinternationalCalledtoconfirmHasunknowninsuranceCalledto r/sHasinsurancewe donttakeRequestedmedicalrecordsTransferredto baptistreferralPatienthas sameDOBWished totalk to theofficeTransferredto InfusionDoctorsofficecalledNewappointmentHasinsurancewe takePatientrememberedyouTransferredtoDiagnosticsFollow upappointmentPlacedonwait-listSentan addonSamefirstnamePostopAsked tospeak tosomeoneby nameNet newappointmentPatientCanceledPatientcalling onbirthdayPatient isinternationalCalledtoconfirmHasunknowninsuranceCalledto r/sHasinsurancewe donttakeRequestedmedicalrecordsTransferredto baptistreferralPatienthas sameDOBWished totalk to theoffice

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Infusion
  2. Doctors office called
  3. New appointment
  4. Has insurance we take
  5. Patient remembered you
  6. Transferred to Diagnostics
  7. Follow up appointment
  8. Placed on wait-list
  9. Sent an add on
  10. Same first name
  11. Post op
  12. Asked to speak to someone by name
  13. Net new appointment
  14. Patient Canceled
  15. Patient calling on birthday
  16. Patient is international
  17. Called to confirm
  18. Has unknown insurance
  19. Called to r/s
  20. Has insurance we dont take
  21. Requested medical records
  22. Transferred to baptist referral
  23. Patient has same DOB
  24. Wished to talk to the office