Follow upappointmentPatienthas sameDOBPatient isinternationalCalledtoconfirmSamefirstnameTransferredtoDiagnosticsPatientCanceledCalledto r/sSentan addonWished totalk to theofficeNet newappointmentPlacedonwait-listDoctorsofficecalledTransferredto baptistreferralHasinsurancewe takeAsked tospeak tosomeoneby nameNewappointmentPatientcalling onbirthdayTransferredto InfusionPatientrememberedyouHasinsurancewe donttakeRequestedmedicalrecordsPostopHasunknowninsuranceFollow upappointmentPatienthas sameDOBPatient isinternationalCalledtoconfirmSamefirstnameTransferredtoDiagnosticsPatientCanceledCalledto r/sSentan addonWished totalk to theofficeNet newappointmentPlacedonwait-listDoctorsofficecalledTransferredto baptistreferralHasinsurancewe takeAsked tospeak tosomeoneby nameNewappointmentPatientcalling onbirthdayTransferredto InfusionPatientrememberedyouHasinsurancewe donttakeRequestedmedicalrecordsPostopHasunknowninsurance

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up appointment
  2. Patient has same DOB
  3. Patient is international
  4. Called to confirm
  5. Same first name
  6. Transferred to Diagnostics
  7. Patient Canceled
  8. Called to r/s
  9. Sent an add on
  10. Wished to talk to the office
  11. Net new appointment
  12. Placed on wait-list
  13. Doctors office called
  14. Transferred to baptist referral
  15. Has insurance we take
  16. Asked to speak to someone by name
  17. New appointment
  18. Patient calling on birthday
  19. Transferred to Infusion
  20. Patient remembered you
  21. Has insurance we dont take
  22. Requested medical records
  23. Post op
  24. Has unknown insurance