Follow upappointmentAsked tospeak tosomeoneby nameHasinsurancewe takePostopRequestedmedicalrecordsSamefirstnameTransferredto InfusionDoctorsofficecalledWished totalk to theofficeNewappointmentSentan addonNet newappointmentPlacedonwait-listPatientrememberedyouPatient isinternationalHasunknowninsuranceTransferredto baptistreferralTransferredtoDiagnosticsHasinsurancewe donttakePatientcalling onbirthdayCalledtoconfirmPatienthas sameDOBPatientCanceledCalledto r/sFollow upappointmentAsked tospeak tosomeoneby nameHasinsurancewe takePostopRequestedmedicalrecordsSamefirstnameTransferredto InfusionDoctorsofficecalledWished totalk to theofficeNewappointmentSentan addonNet newappointmentPlacedonwait-listPatientrememberedyouPatient isinternationalHasunknowninsuranceTransferredto baptistreferralTransferredtoDiagnosticsHasinsurancewe donttakePatientcalling onbirthdayCalledtoconfirmPatienthas sameDOBPatientCanceledCalledto r/s

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up appointment
  2. Asked to speak to someone by name
  3. Has insurance we take
  4. Post op
  5. Requested medical records
  6. Same first name
  7. Transferred to Infusion
  8. Doctors office called
  9. Wished to talk to the office
  10. New appointment
  11. Sent an add on
  12. Net new appointment
  13. Placed on wait-list
  14. Patient remembered you
  15. Patient is international
  16. Has unknown insurance
  17. Transferred to baptist referral
  18. Transferred to Diagnostics
  19. Has insurance we dont take
  20. Patient calling on birthday
  21. Called to confirm
  22. Patient has same DOB
  23. Patient Canceled
  24. Called to r/s