Follow upappointmentPatient isinternationalTransferredtoDiagnosticsNet newappointmentSamefirstnameRequestedmedicalrecordsCalledto r/sTransferredto InfusionHasinsurancewe donttakePatientcalling onbirthdayPatienthas sameDOBSentan addonNewappointmentPlacedonwait-listDoctorsofficecalledWished totalk to theofficeTransferredto baptistreferralAsked tospeak tosomeoneby namePatientrememberedyouHasunknowninsuranceHasinsurancewe takePostopCalledtoconfirmPatientCanceledFollow upappointmentPatient isinternationalTransferredtoDiagnosticsNet newappointmentSamefirstnameRequestedmedicalrecordsCalledto r/sTransferredto InfusionHasinsurancewe donttakePatientcalling onbirthdayPatienthas sameDOBSentan addonNewappointmentPlacedonwait-listDoctorsofficecalledWished totalk to theofficeTransferredto baptistreferralAsked tospeak tosomeoneby namePatientrememberedyouHasunknowninsuranceHasinsurancewe takePostopCalledtoconfirmPatientCanceled

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Follow up appointment
  2. Patient is international
  3. Transferred to Diagnostics
  4. Net new appointment
  5. Same first name
  6. Requested medical records
  7. Called to r/s
  8. Transferred to Infusion
  9. Has insurance we dont take
  10. Patient calling on birthday
  11. Patient has same DOB
  12. Sent an add on
  13. New appointment
  14. Placed on wait-list
  15. Doctors office called
  16. Wished to talk to the office
  17. Transferred to baptist referral
  18. Asked to speak to someone by name
  19. Patient remembered you
  20. Has unknown insurance
  21. Has insurance we take
  22. Post op
  23. Called to confirm
  24. Patient Canceled