Asked tospeak tosomeoneby nameHasinsurancewe donttakeHasinsurancewe takeSentan addonWished totalk to theofficeTransferredto InfusionCalledto r/sNet newappointmentPlacedonwait-listPatient isinternationalDoctorsofficecalledPatientCanceledCalledtoconfirmSamefirstnameHasunknowninsurancePostopTransferredto baptistreferralTransferredtoDiagnosticsPatienthas sameDOBNewappointmentRequestedmedicalrecordsFollow upappointmentPatientrememberedyouPatientcalling onbirthdayAsked tospeak tosomeoneby nameHasinsurancewe donttakeHasinsurancewe takeSentan addonWished totalk to theofficeTransferredto InfusionCalledto r/sNet newappointmentPlacedonwait-listPatient isinternationalDoctorsofficecalledPatientCanceledCalledtoconfirmSamefirstnameHasunknowninsurancePostopTransferredto baptistreferralTransferredtoDiagnosticsPatienthas sameDOBNewappointmentRequestedmedicalrecordsFollow upappointmentPatientrememberedyouPatientcalling onbirthday

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked to speak to someone by name
  2. Has insurance we dont take
  3. Has insurance we take
  4. Sent an add on
  5. Wished to talk to the office
  6. Transferred to Infusion
  7. Called to r/s
  8. Net new appointment
  9. Placed on wait-list
  10. Patient is international
  11. Doctors office called
  12. Patient Canceled
  13. Called to confirm
  14. Same first name
  15. Has unknown insurance
  16. Post op
  17. Transferred to baptist referral
  18. Transferred to Diagnostics
  19. Patient has same DOB
  20. New appointment
  21. Requested medical records
  22. Follow up appointment
  23. Patient remembered you
  24. Patient calling on birthday