Follow upappointmentNet newappointmentTransferredtoDiagnosticsTransferredto baptistreferralPostopHasunknowninsuranceAsked tospeak tosomeoneby nameNewappointmentRequestedmedicalrecordsSamefirstnameDoctorsofficecalledPatient isinternationalWished totalk to theofficeCalledto r/sPlacedonwait-listPatienthas sameDOBHasinsurancewe takePatientrememberedyouCalledtoconfirmSentan addonPatientcalling onbirthdayPatientCanceledTransferredto InfusionHasinsurancewe donttakeFollow upappointmentNet newappointmentTransferredtoDiagnosticsTransferredto baptistreferralPostopHasunknowninsuranceAsked tospeak tosomeoneby nameNewappointmentRequestedmedicalrecordsSamefirstnameDoctorsofficecalledPatient isinternationalWished totalk to theofficeCalledto r/sPlacedonwait-listPatienthas sameDOBHasinsurancewe takePatientrememberedyouCalledtoconfirmSentan addonPatientcalling onbirthdayPatientCanceledTransferredto InfusionHasinsurancewe donttake

MCI Call center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up appointment
  2. Net new appointment
  3. Transferred to Diagnostics
  4. Transferred to baptist referral
  5. Post op
  6. Has unknown insurance
  7. Asked to speak to someone by name
  8. New appointment
  9. Requested medical records
  10. Same first name
  11. Doctors office called
  12. Patient is international
  13. Wished to talk to the office
  14. Called to r/s
  15. Placed on wait-list
  16. Patient has same DOB
  17. Has insurance we take
  18. Patient remembered you
  19. Called to confirm
  20. Sent an add on
  21. Patient calling on birthday
  22. Patient Canceled
  23. Transferred to Infusion
  24. Has insurance we dont take