Directedto websitefor IOPauth formGave IVRSurveyscriptSent listofreferralsPresentingIssue:GriefWarmtransfer toyour teamEAPLetteremailed orfaxedMemberwith yourbirth yearProviderwants tojoin thenetworkProvidercontractedthroughHPScrambledTapeAuthrequestfor PHPCheckedonexistingREGISTPAAccountCopyDemosQuoteddeductibleover $500DiscussedTelehealthQuotedPlan YearDed.Auth'd 8EAPsessionsFedExPolicyTransfertoACCTTransfertoMemberServicesTransferto CaseManagerReg'd intoMAPindex #UsedCBH CallGuideDirectedto websitefor IOPauth formGave IVRSurveyscriptSent listofreferralsPresentingIssue:GriefWarmtransfer toyour teamEAPLetteremailed orfaxedMemberwith yourbirth yearProviderwants tojoin thenetworkProvidercontractedthroughHPScrambledTapeAuthrequestfor PHPCheckedonexistingREGISTPAAccountCopyDemosQuoteddeductibleover $500DiscussedTelehealthQuotedPlan YearDed.Auth'd 8EAPsessionsFedExPolicyTransfertoACCTTransfertoMemberServicesTransferto CaseManagerReg'd intoMAPindex #UsedCBH CallGuide

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Directed to website for IOP auth form
  2. Gave IVR Survey script
  3. Sent list of referrals
  4. Presenting Issue: Grief
  5. Warm transfer to your team
  6. EAP Letter emailed or faxed
  7. Member with your birth year
  8. Provider wants to join the network
  9. Provider contracted through HP
  10. Scrambled Tape
  11. Auth request for PHP
  12. Checked on existing REGIS
  13. TPA Account
  14. Copy Demos
  15. Quoted deductible over $500
  16. Discussed Telehealth
  17. Quoted Plan Year Ded.
  18. Auth'd 8 EAP sessions
  19. FedEx Policy
  20. Transfer to ACCT
  21. Transfer to Member Services
  22. Transfer to Case Manager
  23. Reg'd into MAP index #
  24. Used CBH Call Guide