Directed to website for IOP auth form Gave IVR Survey script Sent list of referrals Presenting Issue: Grief Warm transfer to your team EAP Letter emailed or faxed Member with your birth year Provider wants to join the network Provider contracted through HP Scrambled Tape Auth request for PHP Checked on existing REGIS TPA Account Copy Demos Quoted deductible over $500 Discussed Telehealth Quoted Plan Year Ded. Auth'd 8 EAP sessions FedEx Policy Transfer to ACCT Transfer to Member Services Transfer to Case Manager Reg'd into MAP index # Used CBH Call Guide Directed to website for IOP auth form Gave IVR Survey script Sent list of referrals Presenting Issue: Grief Warm transfer to your team EAP Letter emailed or faxed Member with your birth year Provider wants to join the network Provider contracted through HP Scrambled Tape Auth request for PHP Checked on existing REGIS TPA Account Copy Demos Quoted deductible over $500 Discussed Telehealth Quoted Plan Year Ded. Auth'd 8 EAP sessions FedEx Policy Transfer to ACCT Transfer to Member Services Transfer to Case Manager Reg'd into MAP index # Used CBH Call Guide
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Directed to website for IOP auth form
Gave IVR Survey script
Sent list of referrals
Presenting Issue: Grief
Warm transfer to your team
EAP Letter emailed or faxed
Member with your birth year
Provider wants to join the network
Provider contracted through HP
Scrambled Tape
Auth request for PHP
Checked on existing REGIS
TPA Account
Copy Demos
Quoted deductible over $500
Discussed Telehealth
Quoted Plan Year Ded.
Auth'd 8 EAP sessions
FedEx Policy
Transfer to ACCT
Transfer to Member Services
Transfer to Case Manager
Reg'd into MAP index #
Used CBH Call Guide