ScrambledTapeTransferto CaseManagerProviderwants tojoin thenetworkProvidercontractedthroughHPDiscussedTelehealthFedExPolicyAuthrequestfor PHPTransfertoACCTSent listofreferralsQuotedPlan YearDed.Memberwith yourbirth yearGave IVRSurveyscriptQuoteddeductibleover $500Warmtransfer toyour teamCheckedonexistingREGISCopyDemosAuth'd 8EAPsessionsPresentingIssue:GriefTransfertoMemberServicesReg'd intoMAPindex #Directedto websitefor IOPauth formEAPLetteremailed orfaxedTPAAccountUsedCBH CallGuideScrambledTapeTransferto CaseManagerProviderwants tojoin thenetworkProvidercontractedthroughHPDiscussedTelehealthFedExPolicyAuthrequestfor PHPTransfertoACCTSent listofreferralsQuotedPlan YearDed.Memberwith yourbirth yearGave IVRSurveyscriptQuoteddeductibleover $500Warmtransfer toyour teamCheckedonexistingREGISCopyDemosAuth'd 8EAPsessionsPresentingIssue:GriefTransfertoMemberServicesReg'd intoMAPindex #Directedto websitefor IOPauth formEAPLetteremailed orfaxedTPAAccountUsedCBH CallGuide

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scrambled Tape
  2. Transfer to Case Manager
  3. Provider wants to join the network
  4. Provider contracted through HP
  5. Discussed Telehealth
  6. FedEx Policy
  7. Auth request for PHP
  8. Transfer to ACCT
  9. Sent list of referrals
  10. Quoted Plan Year Ded.
  11. Member with your birth year
  12. Gave IVR Survey script
  13. Quoted deductible over $500
  14. Warm transfer to your team
  15. Checked on existing REGIS
  16. Copy Demos
  17. Auth'd 8 EAP sessions
  18. Presenting Issue: Grief
  19. Transfer to Member Services
  20. Reg'd into MAP index #
  21. Directed to website for IOP auth form
  22. EAP Letter emailed or faxed
  23. TPA Account
  24. Used CBH Call Guide