EAPLetteremailed orfaxedMemberwith yourbirth yearAuthrequestfor PHPUsedCBH CallGuideCopyDemosScrambledTapeDiscussedTelehealthProviderwants tojoin thenetworkQuoteddeductibleover $500FedExPolicyTPAAccountTransfertoACCTAuth'd 8EAPsessionsProvidercontractedthroughHPSent listofreferralsReg'd intoMAPindex #Warmtransfer toyour teamGave IVRSurveyscriptTransfertoMemberServicesTransferto CaseManagerCheckedonexistingREGISDirectedto websitefor IOPauth formQuotedPlan YearDed.PresentingIssue:GriefEAPLetteremailed orfaxedMemberwith yourbirth yearAuthrequestfor PHPUsedCBH CallGuideCopyDemosScrambledTapeDiscussedTelehealthProviderwants tojoin thenetworkQuoteddeductibleover $500FedExPolicyTPAAccountTransfertoACCTAuth'd 8EAPsessionsProvidercontractedthroughHPSent listofreferralsReg'd intoMAPindex #Warmtransfer toyour teamGave IVRSurveyscriptTransfertoMemberServicesTransferto CaseManagerCheckedonexistingREGISDirectedto websitefor IOPauth formQuotedPlan YearDed.PresentingIssue:Grief

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EAP Letter emailed or faxed
  2. Member with your birth year
  3. Auth request for PHP
  4. Used CBH Call Guide
  5. Copy Demos
  6. Scrambled Tape
  7. Discussed Telehealth
  8. Provider wants to join the network
  9. Quoted deductible over $500
  10. FedEx Policy
  11. TPA Account
  12. Transfer to ACCT
  13. Auth'd 8 EAP sessions
  14. Provider contracted through HP
  15. Sent list of referrals
  16. Reg'd into MAP index #
  17. Warm transfer to your team
  18. Gave IVR Survey script
  19. Transfer to Member Services
  20. Transfer to Case Manager
  21. Checked on existing REGIS
  22. Directed to website for IOP auth form
  23. Quoted Plan Year Ded.
  24. Presenting Issue: Grief