UsedCBH CallGuideEAPLetteremailed orfaxedQuotedPlan YearDed.Directedto websitefor IOPauth formMemberwith yourbirth yearCheckedonexistingREGISProvidercontractedthroughHPWarmtransfer toyour teamPresentingIssue:GriefTransfertoMemberServicesQuoteddeductibleover $500Providerwants tojoin thenetworkScrambledTapeReg'd intoMAPindex #CopyDemosDiscussedTelehealthTransferto CaseManagerTransfertoACCTSent listofreferralsAuthrequestfor PHPGave IVRSurveyscriptFedExPolicyTPAAccountAuth'd 8EAPsessionsUsedCBH CallGuideEAPLetteremailed orfaxedQuotedPlan YearDed.Directedto websitefor IOPauth formMemberwith yourbirth yearCheckedonexistingREGISProvidercontractedthroughHPWarmtransfer toyour teamPresentingIssue:GriefTransfertoMemberServicesQuoteddeductibleover $500Providerwants tojoin thenetworkScrambledTapeReg'd intoMAPindex #CopyDemosDiscussedTelehealthTransferto CaseManagerTransfertoACCTSent listofreferralsAuthrequestfor PHPGave IVRSurveyscriptFedExPolicyTPAAccountAuth'd 8EAPsessions

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used CBH Call Guide
  2. EAP Letter emailed or faxed
  3. Quoted Plan Year Ded.
  4. Directed to website for IOP auth form
  5. Member with your birth year
  6. Checked on existing REGIS
  7. Provider contracted through HP
  8. Warm transfer to your team
  9. Presenting Issue: Grief
  10. Transfer to Member Services
  11. Quoted deductible over $500
  12. Provider wants to join the network
  13. Scrambled Tape
  14. Reg'd into MAP index #
  15. Copy Demos
  16. Discussed Telehealth
  17. Transfer to Case Manager
  18. Transfer to ACCT
  19. Sent list of referrals
  20. Auth request for PHP
  21. Gave IVR Survey script
  22. FedEx Policy
  23. TPA Account
  24. Auth'd 8 EAP sessions