Made a Plancall (has tobe correctnext step)Rescueda requestfor WrongFormLeft aPHI-safevoicemailGroupeda call with2 requestsMade15 totalcallsWorked 5RequiresHelpitemsWorked arequest fora CaremarkplanMade10 totalcallsWorkedthrough20requestsMade aPrescribercall (has tobe correctnext step)Made aPharmacycall (has tobe correctnext step)Rescued arequest forWhite GloveServiceGroupeda call with3 or morerequestsHelped aUser accessa request intheir CMMaccountWorked arequestaccessed bya Provider’sofficeMade aPuertoRico callClosedout arequest asApprovedArchiverequest asPA NotNeededWorked arequest fora BCBSplanMade aPharmacycall (has tobe correctnext step)Called aWalgreenspharmacyWorked arequest with3 or moreduplicatesMade 5totalcallsRescued arequest forIncorrectProvider FaxMade a Plancall (has tobe correctnext step)Rescueda requestfor WrongFormLeft aPHI-safevoicemailGroupeda call with2 requestsMade15 totalcallsWorked 5RequiresHelpitemsWorked arequest fora CaremarkplanMade10 totalcallsWorkedthrough20requestsMade aPrescribercall (has tobe correctnext step)Made aPharmacycall (has tobe correctnext step)Rescued arequest forWhite GloveServiceGroupeda call with3 or morerequestsHelped aUser accessa request intheir CMMaccountWorked arequestaccessed bya Provider’sofficeMade aPuertoRico callClosedout arequest asApprovedArchiverequest asPA NotNeededWorked arequest fora BCBSplanMade aPharmacycall (has tobe correctnext step)Called aWalgreenspharmacyWorked arequest with3 or moreduplicatesMade 5totalcallsRescued arequest forIncorrectProvider Fax

Hubble Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Made a Plan call (has to be correct next step)
  2. Rescued a request for Wrong Form
  3. Left a PHI-safe voicemail
  4. Grouped a call with 2 requests
  5. Made 15 total calls
  6. Worked 5 Requires Help items
  7. Worked a request for a Caremark plan
  8. Made 10 total calls
  9. Worked through 20 requests
  10. Made a Prescriber call (has to be correct next step)
  11. Made a Pharmacy call (has to be correct next step)
  12. Rescued a request for White Glove Service
  13. Grouped a call with 3 or more requests
  14. Helped a User access a request in their CMM account
  15. Worked a request accessed by a Provider’s office
  16. Made a Puerto Rico call
  17. Closed out a request as Approved
  18. Archive request as PA Not Needed
  19. Worked a request for a BCBS plan
  20. Made a Pharmacy call (has to be correct next step)
  21. Called a Walgreens pharmacy
  22. Worked a request with 3 or more duplicates
  23. Made 5 total calls
  24. Rescued a request for Incorrect Provider Fax