"Certainly, Ican help youwith that!"Order#"I wouldlove tohelp youwith that!"Perfectattendancefor theweek"Thank youforschedulingwith LHI"Order#"Mypleasure toassist you"Order#"Thank youso much foryourservice!"Order#"How is theweathertoday"Order#"I candefinitelyassist youwith that"Order#Congratulationson thepromotion!Order#Showempathy/concernwhen necessaryOrder#Gainedpermission toplace caller onhold and thankcaller uponreturn.Scheduledappt forSMOrder#Completeworksheetover thephoneA callerthanks youfor helpingthem.Order#CongratulatedSM on lifeevent (married,new, baby,promotion)"Thank youfor callingLHI"Order#"Absolutely, Ican help youwith that"Order#35%schedulingrateSchedulesmore than5 appts inone call.Ask SMhow theirday is goingOrder#SMcomplimentsyou"Howare youtoday"We reallyappreciateyou! (toprovider)Order#Gradedcall of 4.0or higherOrder#"Certainly, Ican help youwith that!"Order#"I wouldlove tohelp youwith that!"Perfectattendancefor theweek"Thank youforschedulingwith LHI"Order#"Mypleasure toassist you"Order#"Thank youso much foryourservice!"Order#"How is theweathertoday"Order#"I candefinitelyassist youwith that"Order#Congratulationson thepromotion!Order#Showempathy/concernwhen necessaryOrder#Gainedpermission toplace caller onhold and thankcaller uponreturn.Scheduledappt forSMOrder#Completeworksheetover thephoneA callerthanks youfor helpingthem.Order#CongratulatedSM on lifeevent (married,new, baby,promotion)"Thank youfor callingLHI"Order#"Absolutely, Ican help youwith that"Order#35%schedulingrateSchedulesmore than5 appts inone call.Ask SMhow theirday is goingOrder#SMcomplimentsyou"Howare youtoday"We reallyappreciateyou! (toprovider)Order#Gradedcall of 4.0or higherOrder#

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Certainly, I can help you with that!" Order#
  2. "I would love to help you with that!"
  3. Perfect attendance for the week
  4. "Thank you for scheduling with LHI" Order#
  5. "My pleasure to assist you" Order#
  6. "Thank you so much for your service!" Order#
  7. "How is the weather today" Order#
  8. "I can definitely assist you with that" Order#
  9. Congratulations on the promotion! Order#
  10. Show empathy/concern when necessary Order#
  11. Gained permission to place caller on hold and thank caller upon return.
  12. Scheduled appt for SM Order#
  13. Complete worksheet over the phone
  14. A caller thanks you for helping them. Order#
  15. Congratulated SM on life event (married, new, baby, promotion)
  16. "Thank you for calling LHI" Order#
  17. "Absolutely, I can help you with that" Order#
  18. 35% scheduling rate
  19. Schedules more than 5 appts in one call.
  20. Ask SM how their day is going Order#
  21. SM compliments you
  22. "How are you today"
  23. We really appreciate you! (to provider) Order#
  24. Graded call of 4.0 or higher Order#