(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Certainly, I can help you with that!"
Order#
Scheduled appt for SM
Order#
"I would love to help you with that!"
Complete worksheet over the phone
35% scheduling rate
"Absolutely, I can help you with that"
Order#
Graded call of 4.0 or higher
Order#
"I can definitely assist you with that"
Order#
Show empathy/concern when necessary
Order#
Gained permission to place caller on hold and thank caller upon return.
"My pleasure to assist you"
Order#
Schedules more than 5 appts in one call.
We really appreciate you! (to provider)
Order#
A caller thanks you for helping them.
Order#
"How are you today"
Ask SM how their day is going
Order#
"Thank you so much for your service!"
Order#
Perfect attendance for the week
"How is the weather today"
Order#
SM compliments you
Congratulations on the promotion!
Order#
"Thank you for scheduling with LHI"
Order#
Congratulated SM on life event (married, new, baby, promotion)