(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Thank you so much for your service!"
Order#
Graded call of 4.0 or higher
Order#
Ask SM how their day is going
Order#
Schedules more than 5 appts in one call.
"Absolutely, I can help you with that"
Order#
"My pleasure to assist you"
Order#
"I would love to help you with that!"
35% scheduling rate
Show empathy/concern when necessary
Order#
Congratulations on the promotion!
Order#
"Thank you for scheduling with LHI"
Order#
Gained permission to place caller on hold and thank caller upon return.
SM compliments you
We really appreciate you! (to provider)
Order#
"Certainly, I can help you with that!"
Order#
Perfect attendance for the week
Complete worksheet over the phone
Congratulated SM on life event (married, new, baby, promotion)