"Thank you for calling LHI" Order# Gained permission to place caller on hold and thank caller upon return. "I would love to help you with that!" Ask SM how their day is going Order# Scheduled appt for SM Order# Congratulated SM on life event (married, new, baby, promotion) "I can definitely assist you with that" Order# Show empathy/concern when necessary Order# "How is the weather today" Order# Graded call of 4.0 or higher Order# "Thank you so much for your service!" Order# "My pleasure to assist you" Order# "Thank you for scheduling with LHI" Order# SM compliments you 35% scheduling rate Perfect attendance for the week "Certainly, I can help you with that!" Order# Congratulations on the promotion! Order# "How are you today" A caller thanks you for helping them. Order# "Absolutely, I can help you with that" Order# Schedules more than 5 appts in one call. We really appreciate you! (to provider) Order# Complete worksheet over the phone "Thank you for calling LHI" Order# Gained permission to place caller on hold and thank caller upon return. "I would love to help you with that!" Ask SM how their day is going Order# Scheduled appt for SM Order# Congratulated SM on life event (married, new, baby, promotion) "I can definitely assist you with that" Order# Show empathy/concern when necessary Order# "How is the weather today" Order# Graded call of 4.0 or higher Order# "Thank you so much for your service!" Order# "My pleasure to assist you" Order# "Thank you for scheduling with LHI" Order# SM compliments you 35% scheduling rate Perfect attendance for the week "Certainly, I can help you with that!" Order# Congratulations on the promotion! Order# "How are you today" A caller thanks you for helping them. Order# "Absolutely, I can help you with that" Order# Schedules more than 5 appts in one call. We really appreciate you! (to provider) Order# Complete worksheet over the phone
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Thank you for calling LHI"
Order#
Gained permission to place caller on hold and thank caller upon return.
"I would love to help you with that!"
Ask SM how their day is going
Order#
Scheduled appt for SM
Order#
Congratulated SM on life event (married, new, baby, promotion)
"I can definitely assist you with that"
Order#
Show empathy/concern when necessary
Order#
"How is the weather today"
Order#
Graded call of 4.0 or higher
Order#
"Thank you so much for your service!"
Order#
"My pleasure to assist you"
Order#
"Thank you for scheduling with LHI"
Order#
SM compliments you
35% scheduling rate
Perfect attendance for the week
"Certainly, I can help you with that!"
Order#
Congratulations on the promotion!
Order#
"How are you today"
A caller thanks you for helping them.
Order#
"Absolutely, I can help you with that"
Order#
Schedules more than 5 appts in one call.
We really appreciate you! (to provider)
Order#
Complete worksheet over the phone