(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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35% scheduling rate
"I would love to help you with that!"
Graded call of 4.0 or higher
Order#
"Thank you for scheduling with LHI"
Order#
Perfect attendance for the week
"How is the weather today"
Order#
Congratulated SM on life event (married, new, baby, promotion)
We really appreciate you! (to provider)
Order#
"I can definitely assist you with that"
Order#
A caller thanks you for helping them.
Order#
SM compliments you
Congratulations on the promotion!
Order#
Scheduled appt for SM
Order#
"My pleasure to assist you"
Order#
"Absolutely, I can help you with that"
Order#
"Thank you for calling LHI"
Order#
Show empathy/concern when necessary
Order#
"How are you today"
Ask SM how their day is going
Order#
Complete worksheet over the phone
Gained permission to place caller on hold and thank caller upon return.