(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A caller thanks you for helping them.
Order#
Perfect attendance for the week
"How is the weather today"
Order#
35% scheduling rate
"How are you today"
Congratulations on the promotion!
Order#
"I would love to help you with that!"
"Certainly, I can help you with that!"
Order#
Show empathy/concern when necessary
Order#
Scheduled appt for SM
Order#
"Absolutely, I can help you with that"
Order#
Ask SM how their day is going
Order#
"Thank you for calling LHI"
Order#
We really appreciate you! (to provider)
Order#
"Thank you so much for your service!"
Order#
Graded call of 4.0 or higher
Order#
SM compliments you
"My pleasure to assist you"
Order#
Schedules more than 5 appts in one call.
"Thank you for scheduling with LHI"
Order#
"I can definitely assist you with that"
Order#
Complete worksheet over the phone
Gained permission to place caller on hold and thank caller upon return.
Congratulated SM on life event (married, new, baby, promotion)