"How is theweathertoday"Order#Showempathy/concernwhen necessaryOrder#A callerthanks youfor helpingthem.Order#Perfectattendancefor theweek"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#"I wouldlove tohelp youwith that!"CongratulatedSM on lifeevent (married,new, baby,promotion)SMcomplimentsyouScheduledappt forSMOrder#"Mypleasure toassist you"Order#We reallyappreciateyou! (toprovider)Order#Congratulationson thepromotion!Order#"Thank youso much foryourservice!"Order#Gradedcall of 4.0or higherOrder#"Howare youtoday""Certainly, Ican help youwith that!"Order#Ask SMhow theirday is goingOrder#"I candefinitelyassist youwith that"Order#Gainedpermission toplace caller onhold and thankcaller uponreturn.Schedulesmore than5 appts inone call.35%schedulingrate"Thank youforschedulingwith LHI"Order#Completeworksheetover thephone"How is theweathertoday"Order#Showempathy/concernwhen necessaryOrder#A callerthanks youfor helpingthem.Order#Perfectattendancefor theweek"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#"I wouldlove tohelp youwith that!"CongratulatedSM on lifeevent (married,new, baby,promotion)SMcomplimentsyouScheduledappt forSMOrder#"Mypleasure toassist you"Order#We reallyappreciateyou! (toprovider)Order#Congratulationson thepromotion!Order#"Thank youso much foryourservice!"Order#Gradedcall of 4.0or higherOrder#"Howare youtoday""Certainly, Ican help youwith that!"Order#Ask SMhow theirday is goingOrder#"I candefinitelyassist youwith that"Order#Gainedpermission toplace caller onhold and thankcaller uponreturn.Schedulesmore than5 appts inone call.35%schedulingrate"Thank youforschedulingwith LHI"Order#Completeworksheetover thephone

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "How is the weather today" Order#
  2. Show empathy/concern when necessary Order#
  3. A caller thanks you for helping them. Order#
  4. Perfect attendance for the week
  5. "Absolutely, I can help you with that" Order#
  6. "Thank you for calling LHI" Order#
  7. "I would love to help you with that!"
  8. Congratulated SM on life event (married, new, baby, promotion)
  9. SM compliments you
  10. Scheduled appt for SM Order#
  11. "My pleasure to assist you" Order#
  12. We really appreciate you! (to provider) Order#
  13. Congratulations on the promotion! Order#
  14. "Thank you so much for your service!" Order#
  15. Graded call of 4.0 or higher Order#
  16. "How are you today"
  17. "Certainly, I can help you with that!" Order#
  18. Ask SM how their day is going Order#
  19. "I can definitely assist you with that" Order#
  20. Gained permission to place caller on hold and thank caller upon return.
  21. Schedules more than 5 appts in one call.
  22. 35% scheduling rate
  23. "Thank you for scheduling with LHI" Order#
  24. Complete worksheet over the phone