"I wouldlove tohelp youwith that!"We reallyappreciateyou! (toprovider)Order#Ask SMhow theirday is goingOrder#"Thank youso much foryourservice!"Order#"Thank youforschedulingwith LHI"Order#"How is theweathertoday"Order#"Mypleasure toassist you"Order#Gradedcall of 4.0or higherOrder#Completeworksheetover thephoneScheduledappt forSMOrder#"I candefinitelyassist youwith that"Order#Showempathy/concernwhen necessaryOrder#Congratulationson thepromotion!Order#Perfectattendancefor theweekA callerthanks youfor helpingthem.Order#"Certainly, Ican help youwith that!"Order#"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#Gainedpermission toplace caller onhold and thankcaller uponreturn.SMcomplimentsyouSchedulesmore than5 appts inone call."Howare youtoday"35%schedulingrateCongratulatedSM on lifeevent (married,new, baby,promotion)"I wouldlove tohelp youwith that!"We reallyappreciateyou! (toprovider)Order#Ask SMhow theirday is goingOrder#"Thank youso much foryourservice!"Order#"Thank youforschedulingwith LHI"Order#"How is theweathertoday"Order#"Mypleasure toassist you"Order#Gradedcall of 4.0or higherOrder#Completeworksheetover thephoneScheduledappt forSMOrder#"I candefinitelyassist youwith that"Order#Showempathy/concernwhen necessaryOrder#Congratulationson thepromotion!Order#Perfectattendancefor theweekA callerthanks youfor helpingthem.Order#"Certainly, Ican help youwith that!"Order#"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#Gainedpermission toplace caller onhold and thankcaller uponreturn.SMcomplimentsyouSchedulesmore than5 appts inone call."Howare youtoday"35%schedulingrateCongratulatedSM on lifeevent (married,new, baby,promotion)

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I would love to help you with that!"
  2. We really appreciate you! (to provider) Order#
  3. Ask SM how their day is going Order#
  4. "Thank you so much for your service!" Order#
  5. "Thank you for scheduling with LHI" Order#
  6. "How is the weather today" Order#
  7. "My pleasure to assist you" Order#
  8. Graded call of 4.0 or higher Order#
  9. Complete worksheet over the phone
  10. Scheduled appt for SM Order#
  11. "I can definitely assist you with that" Order#
  12. Show empathy/concern when necessary Order#
  13. Congratulations on the promotion! Order#
  14. Perfect attendance for the week
  15. A caller thanks you for helping them. Order#
  16. "Certainly, I can help you with that!" Order#
  17. "Absolutely, I can help you with that" Order#
  18. "Thank you for calling LHI" Order#
  19. Gained permission to place caller on hold and thank caller upon return.
  20. SM compliments you
  21. Schedules more than 5 appts in one call.
  22. "How are you today"
  23. 35% scheduling rate
  24. Congratulated SM on life event (married, new, baby, promotion)