35%schedulingrate"I wouldlove tohelp youwith that!"Gradedcall of 4.0or higherOrder#"Thank youforschedulingwith LHI"Order#Perfectattendancefor theweek"How is theweathertoday"Order#CongratulatedSM on lifeevent (married,new, baby,promotion)We reallyappreciateyou! (toprovider)Order#"I candefinitelyassist youwith that"Order#A callerthanks youfor helpingthem.Order#SMcomplimentsyouCongratulationson thepromotion!Order#Scheduledappt forSMOrder#"Mypleasure toassist you"Order#"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#Showempathy/concernwhen necessaryOrder#"Howare youtoday"Ask SMhow theirday is goingOrder#Completeworksheetover thephoneGainedpermission toplace caller onhold and thankcaller uponreturn.Schedulesmore than5 appts inone call."Thank youso much foryourservice!"Order#"Certainly, Ican help youwith that!"Order#35%schedulingrate"I wouldlove tohelp youwith that!"Gradedcall of 4.0or higherOrder#"Thank youforschedulingwith LHI"Order#Perfectattendancefor theweek"How is theweathertoday"Order#CongratulatedSM on lifeevent (married,new, baby,promotion)We reallyappreciateyou! (toprovider)Order#"I candefinitelyassist youwith that"Order#A callerthanks youfor helpingthem.Order#SMcomplimentsyouCongratulationson thepromotion!Order#Scheduledappt forSMOrder#"Mypleasure toassist you"Order#"Absolutely, Ican help youwith that"Order#"Thank youfor callingLHI"Order#Showempathy/concernwhen necessaryOrder#"Howare youtoday"Ask SMhow theirday is goingOrder#Completeworksheetover thephoneGainedpermission toplace caller onhold and thankcaller uponreturn.Schedulesmore than5 appts inone call."Thank youso much foryourservice!"Order#"Certainly, Ican help youwith that!"Order#

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 35% scheduling rate
  2. "I would love to help you with that!"
  3. Graded call of 4.0 or higher Order#
  4. "Thank you for scheduling with LHI" Order#
  5. Perfect attendance for the week
  6. "How is the weather today" Order#
  7. Congratulated SM on life event (married, new, baby, promotion)
  8. We really appreciate you! (to provider) Order#
  9. "I can definitely assist you with that" Order#
  10. A caller thanks you for helping them. Order#
  11. SM compliments you
  12. Congratulations on the promotion! Order#
  13. Scheduled appt for SM Order#
  14. "My pleasure to assist you" Order#
  15. "Absolutely, I can help you with that" Order#
  16. "Thank you for calling LHI" Order#
  17. Show empathy/concern when necessary Order#
  18. "How are you today"
  19. Ask SM how their day is going Order#
  20. Complete worksheet over the phone
  21. Gained permission to place caller on hold and thank caller upon return.
  22. Schedules more than 5 appts in one call.
  23. "Thank you so much for your service!" Order#
  24. "Certainly, I can help you with that!" Order#