SMcomplimentsyouGainedpermission toplace caller onhold and thankcaller uponreturn."Absolutely, Ican help youwith that"Order#Schedulesmore than5 appts inone call.Completeworksheetover thephoneCongratulationson thepromotion!Order#Showempathy/concernwhen necessaryOrder#"Certainly, Ican help youwith that!"Order#"Howare youtoday""How is theweathertoday"Order#35%schedulingrateAsk SMhow theirday is goingOrder#CongratulatedSM on lifeevent (married,new, baby,promotion)A callerthanks youfor helpingthem.Order#"I candefinitelyassist youwith that"Order#"Thank youfor callingLHI"Order#We reallyappreciateyou! (toprovider)Order#"Mypleasure toassist you"Order#Gradedcall of 4.0or higherOrder#Scheduledappt forSMOrder#"I wouldlove tohelp youwith that!"Perfectattendancefor theweek"Thank youforschedulingwith LHI"Order#"Thank youso much foryourservice!"Order#SMcomplimentsyouGainedpermission toplace caller onhold and thankcaller uponreturn."Absolutely, Ican help youwith that"Order#Schedulesmore than5 appts inone call.Completeworksheetover thephoneCongratulationson thepromotion!Order#Showempathy/concernwhen necessaryOrder#"Certainly, Ican help youwith that!"Order#"Howare youtoday""How is theweathertoday"Order#35%schedulingrateAsk SMhow theirday is goingOrder#CongratulatedSM on lifeevent (married,new, baby,promotion)A callerthanks youfor helpingthem.Order#"I candefinitelyassist youwith that"Order#"Thank youfor callingLHI"Order#We reallyappreciateyou! (toprovider)Order#"Mypleasure toassist you"Order#Gradedcall of 4.0or higherOrder#Scheduledappt forSMOrder#"I wouldlove tohelp youwith that!"Perfectattendancefor theweek"Thank youforschedulingwith LHI"Order#"Thank youso much foryourservice!"Order#

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SM compliments you
  2. Gained permission to place caller on hold and thank caller upon return.
  3. "Absolutely, I can help you with that" Order#
  4. Schedules more than 5 appts in one call.
  5. Complete worksheet over the phone
  6. Congratulations on the promotion! Order#
  7. Show empathy/concern when necessary Order#
  8. "Certainly, I can help you with that!" Order#
  9. "How are you today"
  10. "How is the weather today" Order#
  11. 35% scheduling rate
  12. Ask SM how their day is going Order#
  13. Congratulated SM on life event (married, new, baby, promotion)
  14. A caller thanks you for helping them. Order#
  15. "I can definitely assist you with that" Order#
  16. "Thank you for calling LHI" Order#
  17. We really appreciate you! (to provider) Order#
  18. "My pleasure to assist you" Order#
  19. Graded call of 4.0 or higher Order#
  20. Scheduled appt for SM Order#
  21. "I would love to help you with that!"
  22. Perfect attendance for the week
  23. "Thank you for scheduling with LHI" Order#
  24. "Thank you so much for your service!" Order#