FreefromNeglectWritteninformationRight toEmergencyserviceProtectionagainstdiscriminationActive partindevelopingcare planMedicalinformationprivateInformed oftreatmentprior tostartingRight to beinvolved inyour careplanRight toinformationabout yourcareRight tofile agrievanceRefusetreatmentormedicationsSomeoneto help youunderstandinformationReceivecare fromcompetenttrained staffTo betreated withdignity andrespectPersonalinformationprivateFree tocomplainaboutServiceTalk toyour nurseof doctorprivatelyChooseyourproviderRight tofile acomplaintRight toknowstateagenciesFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessServed byproperlytrainedemployeesUse thetelephoneifnecessaryFreefromNeglectWritteninformationRight toEmergencyserviceProtectionagainstdiscriminationActive partindevelopingcare planMedicalinformationprivateInformed oftreatmentprior tostartingRight to beinvolved inyour careplanRight toinformationabout yourcareRight tofile agrievanceRefusetreatmentormedicationsSomeoneto help youunderstandinformationReceivecare fromcompetenttrained staffTo betreated withdignity andrespectPersonalinformationprivateFree tocomplainaboutServiceTalk toyour nurseof doctorprivatelyChooseyourproviderRight tofile acomplaintRight toknowstateagenciesFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessServed byproperlytrainedemployeesUse thetelephoneifnecessary

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free from Neglect
  2. Written information
  3. Right to Emergency service
  4. Protection against discrimination
  5. Active part in developing care plan
  6. Medical information private
  7. Informed of treatment prior to starting
  8. Right to be involved in your care plan
  9. Right to information about your care
  10. Right to file a grievance
  11. Refuse treatment or medications
  12. Someone to help you understand information
  13. Receive care from competent trained staff
  14. To be treated with dignity and respect
  15. Personal information private
  16. Free to complain about Service
  17. Talk to your nurse of doctor privately
  18. Choose your provider
  19. Right to file a complaint
  20. Right to know state agencies
  21. Fair and timely process to resolve an issue
  22. Right to appeal and know the process
  23. Served by properly trained employees
  24. Use the telephone if necessary