ChooseyourproviderPersonalinformationprivateRight toknowstateagenciesReceivecare fromcompetenttrained staffTo betreated withdignity andrespectSomeoneto help youunderstandinformationInformed oftreatmentprior tostartingUse thetelephoneifnecessaryMedicalinformationprivateRight toappeal andknow theprocessRight tofile agrievanceFair andtimelyprocess toresolve anissueFree tocomplainaboutServiceRight toEmergencyserviceServed byproperlytrainedemployeesFreefromNeglectRefusetreatmentormedicationsRight tofile acomplaintActive partindevelopingcare planWritteninformationRight to beinvolved inyour careplanProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyRight toinformationabout yourcareChooseyourproviderPersonalinformationprivateRight toknowstateagenciesReceivecare fromcompetenttrained staffTo betreated withdignity andrespectSomeoneto help youunderstandinformationInformed oftreatmentprior tostartingUse thetelephoneifnecessaryMedicalinformationprivateRight toappeal andknow theprocessRight tofile agrievanceFair andtimelyprocess toresolve anissueFree tocomplainaboutServiceRight toEmergencyserviceServed byproperlytrainedemployeesFreefromNeglectRefusetreatmentormedicationsRight tofile acomplaintActive partindevelopingcare planWritteninformationRight to beinvolved inyour careplanProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyRight toinformationabout yourcare

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Choose your provider
  2. Personal information private
  3. Right to know state agencies
  4. Receive care from competent trained staff
  5. To be treated with dignity and respect
  6. Someone to help you understand information
  7. Informed of treatment prior to starting
  8. Use the telephone if necessary
  9. Medical information private
  10. Right to appeal and know the process
  11. Right to file a grievance
  12. Fair and timely process to resolve an issue
  13. Free to complain about Service
  14. Right to Emergency service
  15. Served by properly trained employees
  16. Free from Neglect
  17. Refuse treatment or medications
  18. Right to file a complaint
  19. Active part in developing care plan
  20. Written information
  21. Right to be involved in your care plan
  22. Protection against discrimination
  23. Talk to your nurse of doctor privately
  24. Right to information about your care