Talk toyour nurseof doctorprivatelyFair andtimelyprocess toresolve anissueActive partindevelopingcare planFreefromNeglectRight tofile acomplaintUse thetelephoneifnecessaryProtectionagainstdiscriminationInformed oftreatmentprior tostartingSomeoneto help youunderstandinformationRefusetreatmentormedicationsRight toEmergencyserviceTo betreated withdignity andrespectServed byproperlytrainedemployeesMedicalinformationprivateRight toknowstateagenciesChooseyourproviderRight toinformationabout yourcareWritteninformationRight toappeal andknow theprocessFree tocomplainaboutServiceRight to beinvolved inyour careplanRight tofile agrievancePersonalinformationprivateReceivecare fromcompetenttrained staffTalk toyour nurseof doctorprivatelyFair andtimelyprocess toresolve anissueActive partindevelopingcare planFreefromNeglectRight tofile acomplaintUse thetelephoneifnecessaryProtectionagainstdiscriminationInformed oftreatmentprior tostartingSomeoneto help youunderstandinformationRefusetreatmentormedicationsRight toEmergencyserviceTo betreated withdignity andrespectServed byproperlytrainedemployeesMedicalinformationprivateRight toknowstateagenciesChooseyourproviderRight toinformationabout yourcareWritteninformationRight toappeal andknow theprocessFree tocomplainaboutServiceRight to beinvolved inyour careplanRight tofile agrievancePersonalinformationprivateReceivecare fromcompetenttrained staff

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to your nurse of doctor privately
  2. Fair and timely process to resolve an issue
  3. Active part in developing care plan
  4. Free from Neglect
  5. Right to file a complaint
  6. Use the telephone if necessary
  7. Protection against discrimination
  8. Informed of treatment prior to starting
  9. Someone to help you understand information
  10. Refuse treatment or medications
  11. Right to Emergency service
  12. To be treated with dignity and respect
  13. Served by properly trained employees
  14. Medical information private
  15. Right to know state agencies
  16. Choose your provider
  17. Right to information about your care
  18. Written information
  19. Right to appeal and know the process
  20. Free to complain about Service
  21. Right to be involved in your care plan
  22. Right to file a grievance
  23. Personal information private
  24. Receive care from competent trained staff