Active partindevelopingcare planFair andtimelyprocess toresolve anissueFree tocomplainaboutServiceUse thetelephoneifnecessaryMedicalinformationprivateChooseyourproviderRight toEmergencyserviceRight tofile agrievanceRight toappeal andknow theprocessRight toinformationabout yourcareReceivecare fromcompetenttrained staffPersonalinformationprivateWritteninformationInformed oftreatmentprior tostartingFreefromNeglectRight to beinvolved inyour careplanProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyTo betreated withdignity andrespectSomeoneto help youunderstandinformationRefusetreatmentormedicationsRight tofile acomplaintRight toknowstateagenciesServed byproperlytrainedemployeesActive partindevelopingcare planFair andtimelyprocess toresolve anissueFree tocomplainaboutServiceUse thetelephoneifnecessaryMedicalinformationprivateChooseyourproviderRight toEmergencyserviceRight tofile agrievanceRight toappeal andknow theprocessRight toinformationabout yourcareReceivecare fromcompetenttrained staffPersonalinformationprivateWritteninformationInformed oftreatmentprior tostartingFreefromNeglectRight to beinvolved inyour careplanProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyTo betreated withdignity andrespectSomeoneto help youunderstandinformationRefusetreatmentormedicationsRight tofile acomplaintRight toknowstateagenciesServed byproperlytrainedemployees

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active part in developing care plan
  2. Fair and timely process to resolve an issue
  3. Free to complain about Service
  4. Use the telephone if necessary
  5. Medical information private
  6. Choose your provider
  7. Right to Emergency service
  8. Right to file a grievance
  9. Right to appeal and know the process
  10. Right to information about your care
  11. Receive care from competent trained staff
  12. Personal information private
  13. Written information
  14. Informed of treatment prior to starting
  15. Free from Neglect
  16. Right to be involved in your care plan
  17. Protection against discrimination
  18. Talk to your nurse of doctor privately
  19. To be treated with dignity and respect
  20. Someone to help you understand information
  21. Refuse treatment or medications
  22. Right to file a complaint
  23. Right to know state agencies
  24. Served by properly trained employees