FreefromNeglectUse thetelephoneifnecessaryTo betreated withdignity andrespectRight toEmergencyserviceSomeoneto help youunderstandinformationServed byproperlytrainedemployeesRight toinformationabout yourcareFair andtimelyprocess toresolve anissueRight toknowstateagenciesRight to beinvolved inyour careplanPersonalinformationprivateFree tocomplainaboutServiceReceivecare fromcompetenttrained staffActive partindevelopingcare planInformed oftreatmentprior tostartingRefusetreatmentormedicationsWritteninformationProtectionagainstdiscriminationRight tofile agrievanceRight toappeal andknow theprocessTalk toyour nurseof doctorprivatelyMedicalinformationprivateChooseyourproviderRight tofile acomplaintFreefromNeglectUse thetelephoneifnecessaryTo betreated withdignity andrespectRight toEmergencyserviceSomeoneto help youunderstandinformationServed byproperlytrainedemployeesRight toinformationabout yourcareFair andtimelyprocess toresolve anissueRight toknowstateagenciesRight to beinvolved inyour careplanPersonalinformationprivateFree tocomplainaboutServiceReceivecare fromcompetenttrained staffActive partindevelopingcare planInformed oftreatmentprior tostartingRefusetreatmentormedicationsWritteninformationProtectionagainstdiscriminationRight tofile agrievanceRight toappeal andknow theprocessTalk toyour nurseof doctorprivatelyMedicalinformationprivateChooseyourproviderRight tofile acomplaint

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free from Neglect
  2. Use the telephone if necessary
  3. To be treated with dignity and respect
  4. Right to Emergency service
  5. Someone to help you understand information
  6. Served by properly trained employees
  7. Right to information about your care
  8. Fair and timely process to resolve an issue
  9. Right to know state agencies
  10. Right to be involved in your care plan
  11. Personal information private
  12. Free to complain about Service
  13. Receive care from competent trained staff
  14. Active part in developing care plan
  15. Informed of treatment prior to starting
  16. Refuse treatment or medications
  17. Written information
  18. Protection against discrimination
  19. Right to file a grievance
  20. Right to appeal and know the process
  21. Talk to your nurse of doctor privately
  22. Medical information private
  23. Choose your provider
  24. Right to file a complaint