PersonalinformationprivateRight toinformationabout yourcareActive partindevelopingcare planRight toknowstateagenciesFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessRefusetreatmentormedicationsRight tofile agrievanceFreefromNeglectMedicalinformationprivateServed byproperlytrainedemployeesFree tocomplainaboutServiceRight tofile acomplaintInformed oftreatmentprior tostartingRight to beinvolved inyour careplanWritteninformationReceivecare fromcompetenttrained staffTo betreated withdignity andrespectUse thetelephoneifnecessaryRight toEmergencyserviceSomeoneto help youunderstandinformationProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyChooseyourproviderPersonalinformationprivateRight toinformationabout yourcareActive partindevelopingcare planRight toknowstateagenciesFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessRefusetreatmentormedicationsRight tofile agrievanceFreefromNeglectMedicalinformationprivateServed byproperlytrainedemployeesFree tocomplainaboutServiceRight tofile acomplaintInformed oftreatmentprior tostartingRight to beinvolved inyour careplanWritteninformationReceivecare fromcompetenttrained staffTo betreated withdignity andrespectUse thetelephoneifnecessaryRight toEmergencyserviceSomeoneto help youunderstandinformationProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyChooseyourprovider

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal information private
  2. Right to information about your care
  3. Active part in developing care plan
  4. Right to know state agencies
  5. Fair and timely process to resolve an issue
  6. Right to appeal and know the process
  7. Refuse treatment or medications
  8. Right to file a grievance
  9. Free from Neglect
  10. Medical information private
  11. Served by properly trained employees
  12. Free to complain about Service
  13. Right to file a complaint
  14. Informed of treatment prior to starting
  15. Right to be involved in your care plan
  16. Written information
  17. Receive care from competent trained staff
  18. To be treated with dignity and respect
  19. Use the telephone if necessary
  20. Right to Emergency service
  21. Someone to help you understand information
  22. Protection against discrimination
  23. Talk to your nurse of doctor privately
  24. Choose your provider