ChooseyourproviderFree tocomplainaboutServiceServed byproperlytrainedemployeesProtectionagainstdiscriminationMedicalinformationprivateInformed oftreatmentprior tostartingRight toinformationabout yourcareTalk toyour nurseof doctorprivatelyRight toknowstateagenciesFreefromNeglectActive partindevelopingcare planRight toEmergencyserviceRefusetreatmentormedicationsRight to beinvolved inyour careplanRight toappeal andknow theprocessReceivecare fromcompetenttrained staffWritteninformationUse thetelephoneifnecessaryPersonalinformationprivateRight tofile acomplaintRight tofile agrievanceFair andtimelyprocess toresolve anissueTo betreated withdignity andrespectSomeoneto help youunderstandinformationChooseyourproviderFree tocomplainaboutServiceServed byproperlytrainedemployeesProtectionagainstdiscriminationMedicalinformationprivateInformed oftreatmentprior tostartingRight toinformationabout yourcareTalk toyour nurseof doctorprivatelyRight toknowstateagenciesFreefromNeglectActive partindevelopingcare planRight toEmergencyserviceRefusetreatmentormedicationsRight to beinvolved inyour careplanRight toappeal andknow theprocessReceivecare fromcompetenttrained staffWritteninformationUse thetelephoneifnecessaryPersonalinformationprivateRight tofile acomplaintRight tofile agrievanceFair andtimelyprocess toresolve anissueTo betreated withdignity andrespectSomeoneto help youunderstandinformation

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Choose your provider
  2. Free to complain about Service
  3. Served by properly trained employees
  4. Protection against discrimination
  5. Medical information private
  6. Informed of treatment prior to starting
  7. Right to information about your care
  8. Talk to your nurse of doctor privately
  9. Right to know state agencies
  10. Free from Neglect
  11. Active part in developing care plan
  12. Right to Emergency service
  13. Refuse treatment or medications
  14. Right to be involved in your care plan
  15. Right to appeal and know the process
  16. Receive care from competent trained staff
  17. Written information
  18. Use the telephone if necessary
  19. Personal information private
  20. Right to file a complaint
  21. Right to file a grievance
  22. Fair and timely process to resolve an issue
  23. To be treated with dignity and respect
  24. Someone to help you understand information