Right toinformationabout yourcareProtectionagainstdiscriminationReceivecare fromcompetenttrained staffRight toEmergencyserviceRight toknowstateagenciesRight tofile agrievanceMedicalinformationprivateTo betreated withdignity andrespectRight tofile acomplaintRight to beinvolved inyour careplanTalk toyour nurseof doctorprivatelyRefusetreatmentormedicationsInformed oftreatmentprior tostartingRight toappeal andknow theprocessFreefromNeglectUse thetelephoneifnecessaryPersonalinformationprivateChooseyourproviderServed byproperlytrainedemployeesFree tocomplainaboutServiceActive partindevelopingcare planSomeoneto help youunderstandinformationFair andtimelyprocess toresolve anissueWritteninformationRight toinformationabout yourcareProtectionagainstdiscriminationReceivecare fromcompetenttrained staffRight toEmergencyserviceRight toknowstateagenciesRight tofile agrievanceMedicalinformationprivateTo betreated withdignity andrespectRight tofile acomplaintRight to beinvolved inyour careplanTalk toyour nurseof doctorprivatelyRefusetreatmentormedicationsInformed oftreatmentprior tostartingRight toappeal andknow theprocessFreefromNeglectUse thetelephoneifnecessaryPersonalinformationprivateChooseyourproviderServed byproperlytrainedemployeesFree tocomplainaboutServiceActive partindevelopingcare planSomeoneto help youunderstandinformationFair andtimelyprocess toresolve anissueWritteninformation

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to information about your care
  2. Protection against discrimination
  3. Receive care from competent trained staff
  4. Right to Emergency service
  5. Right to know state agencies
  6. Right to file a grievance
  7. Medical information private
  8. To be treated with dignity and respect
  9. Right to file a complaint
  10. Right to be involved in your care plan
  11. Talk to your nurse of doctor privately
  12. Refuse treatment or medications
  13. Informed of treatment prior to starting
  14. Right to appeal and know the process
  15. Free from Neglect
  16. Use the telephone if necessary
  17. Personal information private
  18. Choose your provider
  19. Served by properly trained employees
  20. Free to complain about Service
  21. Active part in developing care plan
  22. Someone to help you understand information
  23. Fair and timely process to resolve an issue
  24. Written information