Right toinformationabout yourcareWritteninformationRefusetreatmentormedicationsFair andtimelyprocess toresolve anissueActive partindevelopingcare planRight toappeal andknow theprocessRight tofile agrievancePersonalinformationprivateTo betreated withdignity andrespectUse thetelephoneifnecessaryFree tocomplainaboutServiceReceivecare fromcompetenttrained staffMedicalinformationprivateInformed oftreatmentprior tostartingSomeoneto help youunderstandinformationRight toknowstateagenciesTalk toyour nurseof doctorprivatelyRight tofile acomplaintProtectionagainstdiscriminationChooseyourproviderRight to beinvolved inyour careplanFreefromNeglectServed byproperlytrainedemployeesRight toEmergencyserviceRight toinformationabout yourcareWritteninformationRefusetreatmentormedicationsFair andtimelyprocess toresolve anissueActive partindevelopingcare planRight toappeal andknow theprocessRight tofile agrievancePersonalinformationprivateTo betreated withdignity andrespectUse thetelephoneifnecessaryFree tocomplainaboutServiceReceivecare fromcompetenttrained staffMedicalinformationprivateInformed oftreatmentprior tostartingSomeoneto help youunderstandinformationRight toknowstateagenciesTalk toyour nurseof doctorprivatelyRight tofile acomplaintProtectionagainstdiscriminationChooseyourproviderRight to beinvolved inyour careplanFreefromNeglectServed byproperlytrainedemployeesRight toEmergencyservice

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to information about your care
  2. Written information
  3. Refuse treatment or medications
  4. Fair and timely process to resolve an issue
  5. Active part in developing care plan
  6. Right to appeal and know the process
  7. Right to file a grievance
  8. Personal information private
  9. To be treated with dignity and respect
  10. Use the telephone if necessary
  11. Free to complain about Service
  12. Receive care from competent trained staff
  13. Medical information private
  14. Informed of treatment prior to starting
  15. Someone to help you understand information
  16. Right to know state agencies
  17. Talk to your nurse of doctor privately
  18. Right to file a complaint
  19. Protection against discrimination
  20. Choose your provider
  21. Right to be involved in your care plan
  22. Free from Neglect
  23. Served by properly trained employees
  24. Right to Emergency service