To betreated withdignity andrespectInformed oftreatmentprior tostartingFreefromNeglectRight toEmergencyserviceActive partindevelopingcare planPersonalinformationprivateFair andtimelyprocess toresolve anissueMedicalinformationprivateReceivecare fromcompetenttrained staffWritteninformationRight tofile agrievanceRight toinformationabout yourcareRight tofile acomplaintRight toknowstateagenciesTalk toyour nurseof doctorprivatelySomeoneto help youunderstandinformationUse thetelephoneifnecessaryRight to beinvolved inyour careplanChooseyourproviderFree tocomplainaboutServiceServed byproperlytrainedemployeesProtectionagainstdiscriminationRight toappeal andknow theprocessRefusetreatmentormedicationsTo betreated withdignity andrespectInformed oftreatmentprior tostartingFreefromNeglectRight toEmergencyserviceActive partindevelopingcare planPersonalinformationprivateFair andtimelyprocess toresolve anissueMedicalinformationprivateReceivecare fromcompetenttrained staffWritteninformationRight tofile agrievanceRight toinformationabout yourcareRight tofile acomplaintRight toknowstateagenciesTalk toyour nurseof doctorprivatelySomeoneto help youunderstandinformationUse thetelephoneifnecessaryRight to beinvolved inyour careplanChooseyourproviderFree tocomplainaboutServiceServed byproperlytrainedemployeesProtectionagainstdiscriminationRight toappeal andknow theprocessRefusetreatmentormedications

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. To be treated with dignity and respect
  2. Informed of treatment prior to starting
  3. Free from Neglect
  4. Right to Emergency service
  5. Active part in developing care plan
  6. Personal information private
  7. Fair and timely process to resolve an issue
  8. Medical information private
  9. Receive care from competent trained staff
  10. Written information
  11. Right to file a grievance
  12. Right to information about your care
  13. Right to file a complaint
  14. Right to know state agencies
  15. Talk to your nurse of doctor privately
  16. Someone to help you understand information
  17. Use the telephone if necessary
  18. Right to be involved in your care plan
  19. Choose your provider
  20. Free to complain about Service
  21. Served by properly trained employees
  22. Protection against discrimination
  23. Right to appeal and know the process
  24. Refuse treatment or medications