Talk toyour nurseof doctorprivatelyServed byproperlytrainedemployeesFreefromNeglectWritteninformationTo betreated withdignity andrespectFair andtimelyprocess toresolve anissueRight toinformationabout yourcareInformed oftreatmentprior tostartingRefusetreatmentormedicationsUse thetelephoneifnecessaryFree tocomplainaboutServiceActive partindevelopingcare planPersonalinformationprivateRight to beinvolved inyour careplanRight toEmergencyserviceRight tofile acomplaintChooseyourproviderSomeoneto help youunderstandinformationReceivecare fromcompetenttrained staffRight toknowstateagenciesRight tofile agrievanceMedicalinformationprivateProtectionagainstdiscriminationRight toappeal andknow theprocessTalk toyour nurseof doctorprivatelyServed byproperlytrainedemployeesFreefromNeglectWritteninformationTo betreated withdignity andrespectFair andtimelyprocess toresolve anissueRight toinformationabout yourcareInformed oftreatmentprior tostartingRefusetreatmentormedicationsUse thetelephoneifnecessaryFree tocomplainaboutServiceActive partindevelopingcare planPersonalinformationprivateRight to beinvolved inyour careplanRight toEmergencyserviceRight tofile acomplaintChooseyourproviderSomeoneto help youunderstandinformationReceivecare fromcompetenttrained staffRight toknowstateagenciesRight tofile agrievanceMedicalinformationprivateProtectionagainstdiscriminationRight toappeal andknow theprocess

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to your nurse of doctor privately
  2. Served by properly trained employees
  3. Free from Neglect
  4. Written information
  5. To be treated with dignity and respect
  6. Fair and timely process to resolve an issue
  7. Right to information about your care
  8. Informed of treatment prior to starting
  9. Refuse treatment or medications
  10. Use the telephone if necessary
  11. Free to complain about Service
  12. Active part in developing care plan
  13. Personal information private
  14. Right to be involved in your care plan
  15. Right to Emergency service
  16. Right to file a complaint
  17. Choose your provider
  18. Someone to help you understand information
  19. Receive care from competent trained staff
  20. Right to know state agencies
  21. Right to file a grievance
  22. Medical information private
  23. Protection against discrimination
  24. Right to appeal and know the process