PersonalinformationprivateRight tofile agrievanceFreefromNeglectReceivecare fromcompetenttrained staffFree tocomplainaboutServiceWritteninformationServed byproperlytrainedemployeesProtectionagainstdiscriminationRight to beinvolved inyour careplanRight toinformationabout yourcareRefusetreatmentormedicationsRight tofile acomplaintSomeoneto help youunderstandinformationRight toappeal andknow theprocessInformed oftreatmentprior tostartingTalk toyour nurseof doctorprivatelyUse thetelephoneifnecessaryRight toEmergencyserviceFair andtimelyprocess toresolve anissueChooseyourproviderMedicalinformationprivateActive partindevelopingcare planTo betreated withdignity andrespectRight toknowstateagenciesPersonalinformationprivateRight tofile agrievanceFreefromNeglectReceivecare fromcompetenttrained staffFree tocomplainaboutServiceWritteninformationServed byproperlytrainedemployeesProtectionagainstdiscriminationRight to beinvolved inyour careplanRight toinformationabout yourcareRefusetreatmentormedicationsRight tofile acomplaintSomeoneto help youunderstandinformationRight toappeal andknow theprocessInformed oftreatmentprior tostartingTalk toyour nurseof doctorprivatelyUse thetelephoneifnecessaryRight toEmergencyserviceFair andtimelyprocess toresolve anissueChooseyourproviderMedicalinformationprivateActive partindevelopingcare planTo betreated withdignity andrespectRight toknowstateagencies

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal information private
  2. Right to file a grievance
  3. Free from Neglect
  4. Receive care from competent trained staff
  5. Free to complain about Service
  6. Written information
  7. Served by properly trained employees
  8. Protection against discrimination
  9. Right to be involved in your care plan
  10. Right to information about your care
  11. Refuse treatment or medications
  12. Right to file a complaint
  13. Someone to help you understand information
  14. Right to appeal and know the process
  15. Informed of treatment prior to starting
  16. Talk to your nurse of doctor privately
  17. Use the telephone if necessary
  18. Right to Emergency service
  19. Fair and timely process to resolve an issue
  20. Choose your provider
  21. Medical information private
  22. Active part in developing care plan
  23. To be treated with dignity and respect
  24. Right to know state agencies