Right toknowstateagenciesMedicalinformationprivateReceivecare fromcompetenttrained staffRight tofile acomplaintActive partindevelopingcare planFree tocomplainaboutServiceRight toEmergencyserviceFair andtimelyprocess toresolve anissueRight tofile agrievanceTalk toyour nurseof doctorprivatelyWritteninformationTo betreated withdignity andrespectServed byproperlytrainedemployeesInformed oftreatmentprior tostartingRight toinformationabout yourcareUse thetelephoneifnecessaryRight toappeal andknow theprocessFreefromNeglectRight to beinvolved inyour careplanSomeoneto help youunderstandinformationProtectionagainstdiscriminationPersonalinformationprivateChooseyourproviderRefusetreatmentormedicationsRight toknowstateagenciesMedicalinformationprivateReceivecare fromcompetenttrained staffRight tofile acomplaintActive partindevelopingcare planFree tocomplainaboutServiceRight toEmergencyserviceFair andtimelyprocess toresolve anissueRight tofile agrievanceTalk toyour nurseof doctorprivatelyWritteninformationTo betreated withdignity andrespectServed byproperlytrainedemployeesInformed oftreatmentprior tostartingRight toinformationabout yourcareUse thetelephoneifnecessaryRight toappeal andknow theprocessFreefromNeglectRight to beinvolved inyour careplanSomeoneto help youunderstandinformationProtectionagainstdiscriminationPersonalinformationprivateChooseyourproviderRefusetreatmentormedications

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to know state agencies
  2. Medical information private
  3. Receive care from competent trained staff
  4. Right to file a complaint
  5. Active part in developing care plan
  6. Free to complain about Service
  7. Right to Emergency service
  8. Fair and timely process to resolve an issue
  9. Right to file a grievance
  10. Talk to your nurse of doctor privately
  11. Written information
  12. To be treated with dignity and respect
  13. Served by properly trained employees
  14. Informed of treatment prior to starting
  15. Right to information about your care
  16. Use the telephone if necessary
  17. Right to appeal and know the process
  18. Free from Neglect
  19. Right to be involved in your care plan
  20. Someone to help you understand information
  21. Protection against discrimination
  22. Personal information private
  23. Choose your provider
  24. Refuse treatment or medications