Informed oftreatmentprior tostartingTo betreated withdignity andrespectRight toinformationabout yourcareFreefromNeglectReceivecare fromcompetenttrained staffFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessUse thetelephoneifnecessaryServed byproperlytrainedemployeesSomeoneto help youunderstandinformationWritteninformationChooseyourproviderRight tofile agrievanceRight to beinvolved inyour careplanRight toknowstateagenciesMedicalinformationprivateProtectionagainstdiscriminationRight toEmergencyserviceActive partindevelopingcare planTalk toyour nurseof doctorprivatelyRefusetreatmentormedicationsPersonalinformationprivateFree tocomplainaboutServiceRight tofile acomplaintInformed oftreatmentprior tostartingTo betreated withdignity andrespectRight toinformationabout yourcareFreefromNeglectReceivecare fromcompetenttrained staffFair andtimelyprocess toresolve anissueRight toappeal andknow theprocessUse thetelephoneifnecessaryServed byproperlytrainedemployeesSomeoneto help youunderstandinformationWritteninformationChooseyourproviderRight tofile agrievanceRight to beinvolved inyour careplanRight toknowstateagenciesMedicalinformationprivateProtectionagainstdiscriminationRight toEmergencyserviceActive partindevelopingcare planTalk toyour nurseof doctorprivatelyRefusetreatmentormedicationsPersonalinformationprivateFree tocomplainaboutServiceRight tofile acomplaint

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Informed of treatment prior to starting
  2. To be treated with dignity and respect
  3. Right to information about your care
  4. Free from Neglect
  5. Receive care from competent trained staff
  6. Fair and timely process to resolve an issue
  7. Right to appeal and know the process
  8. Use the telephone if necessary
  9. Served by properly trained employees
  10. Someone to help you understand information
  11. Written information
  12. Choose your provider
  13. Right to file a grievance
  14. Right to be involved in your care plan
  15. Right to know state agencies
  16. Medical information private
  17. Protection against discrimination
  18. Right to Emergency service
  19. Active part in developing care plan
  20. Talk to your nurse of doctor privately
  21. Refuse treatment or medications
  22. Personal information private
  23. Free to complain about Service
  24. Right to file a complaint