(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"How are you today"
Graded call of 4.0 or higher
"How is the weather today"
Congratulated SM on life event (married, new, baby, promotion)
"Thank you for scheduling with LHI"
Show empathy/concern when necessary
A caller thanks you for helping them.
Congratulations on your promotion!
"Thank you so much for your service!"
Perfect attendance for the week
Ask SM how their day is going
35% scheduling rate
"I can definitely assist you with that"
"I would love to help you with that!"
SM or provider compliments you
Gained permission to place caller on hold and thank caller upon return.