"I candefinitelyassist youwith that"Perfectattendancefor theweek"How istheweathertoday"Congratulationson yourpromotion!Scheduledappt forSMGradedcall of 4.0or higher"Certainly,I can helpyou withthat!"Schedulesmore than5 appts inone call."Thank youso muchfor yourservice!"A callerthanks youfor helpingthem.Ask SMhow theirday isgoingGainedpermission toplace caller onhold and thankcaller uponreturn."Absolutely,I can helpyou withthat"35%schedulingrate"Thankyou forcallingLHI""Howare youtoday""Mypleasureto assistyou"We reallyappreciateyou! (toprovider)"I wouldlove tohelp youwith that!"Showempathy/concernwhen necessaryCongratulatedSM on lifeevent (married,new, baby,promotion)Completeworksheetover thephoneSM orprovidercomplimentsyou"Thankyou forschedulingwith LHI""I candefinitelyassist youwith that"Perfectattendancefor theweek"How istheweathertoday"Congratulationson yourpromotion!Scheduledappt forSMGradedcall of 4.0or higher"Certainly,I can helpyou withthat!"Schedulesmore than5 appts inone call."Thank youso muchfor yourservice!"A callerthanks youfor helpingthem.Ask SMhow theirday isgoingGainedpermission toplace caller onhold and thankcaller uponreturn."Absolutely,I can helpyou withthat"35%schedulingrate"Thankyou forcallingLHI""Howare youtoday""Mypleasureto assistyou"We reallyappreciateyou! (toprovider)"I wouldlove tohelp youwith that!"Showempathy/concernwhen necessaryCongratulatedSM on lifeevent (married,new, baby,promotion)Completeworksheetover thephoneSM orprovidercomplimentsyou"Thankyou forschedulingwith LHI"

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I can definitely assist you with that"
  2. Perfect attendance for the week
  3. "How is the weather today"
  4. Congratulations on your promotion!
  5. Scheduled appt for SM
  6. Graded call of 4.0 or higher
  7. "Certainly, I can help you with that!"
  8. Schedules more than 5 appts in one call.
  9. "Thank you so much for your service!"
  10. A caller thanks you for helping them.
  11. Ask SM how their day is going
  12. Gained permission to place caller on hold and thank caller upon return.
  13. "Absolutely, I can help you with that"
  14. 35% scheduling rate
  15. "Thank you for calling LHI"
  16. "How are you today"
  17. "My pleasure to assist you"
  18. We really appreciate you! (to provider)
  19. "I would love to help you with that!"
  20. Show empathy/concern when necessary
  21. Congratulated SM on life event (married, new, baby, promotion)
  22. Complete worksheet over the phone
  23. SM or provider compliments you
  24. "Thank you for scheduling with LHI"