"Howare youtoday"Perfectattendancefor theweekA callerthanks youfor helpingthem."Certainly,I can helpyou withthat!"We reallyappreciateyou! (toprovider)"Thankyou forschedulingwith LHI""How istheweathertoday"Scheduledappt forSMCompleteworksheetover thephone"Absolutely,I can helpyou withthat""I wouldlove tohelp youwith that!"35%schedulingrateCongratulationson yourpromotion!Gainedpermission toplace caller onhold and thankcaller uponreturn.SM orprovidercomplimentsyou"Thank youso muchfor yourservice!"Gradedcall of 4.0or higherAsk SMhow theirday isgoingSchedulesmore than5 appts inone call."Mypleasureto assistyou""I candefinitelyassist youwith that""Thankyou forcallingLHI"Showempathy/concernwhen necessaryCongratulatedSM on lifeevent (married,new, baby,promotion)"Howare youtoday"Perfectattendancefor theweekA callerthanks youfor helpingthem."Certainly,I can helpyou withthat!"We reallyappreciateyou! (toprovider)"Thankyou forschedulingwith LHI""How istheweathertoday"Scheduledappt forSMCompleteworksheetover thephone"Absolutely,I can helpyou withthat""I wouldlove tohelp youwith that!"35%schedulingrateCongratulationson yourpromotion!Gainedpermission toplace caller onhold and thankcaller uponreturn.SM orprovidercomplimentsyou"Thank youso muchfor yourservice!"Gradedcall of 4.0or higherAsk SMhow theirday isgoingSchedulesmore than5 appts inone call."Mypleasureto assistyou""I candefinitelyassist youwith that""Thankyou forcallingLHI"Showempathy/concernwhen necessaryCongratulatedSM on lifeevent (married,new, baby,promotion)

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "How are you today"
  2. Perfect attendance for the week
  3. A caller thanks you for helping them.
  4. "Certainly, I can help you with that!"
  5. We really appreciate you! (to provider)
  6. "Thank you for scheduling with LHI"
  7. "How is the weather today"
  8. Scheduled appt for SM
  9. Complete worksheet over the phone
  10. "Absolutely, I can help you with that"
  11. "I would love to help you with that!"
  12. 35% scheduling rate
  13. Congratulations on your promotion!
  14. Gained permission to place caller on hold and thank caller upon return.
  15. SM or provider compliments you
  16. "Thank you so much for your service!"
  17. Graded call of 4.0 or higher
  18. Ask SM how their day is going
  19. Schedules more than 5 appts in one call.
  20. "My pleasure to assist you"
  21. "I can definitely assist you with that"
  22. "Thank you for calling LHI"
  23. Show empathy/concern when necessary
  24. Congratulated SM on life event (married, new, baby, promotion)