"How istheweathertoday"Gainedpermission toplace caller onhold and thankcaller uponreturn.Scheduledappt forSMCongratulationson yourpromotion!"Mypleasureto assistyou"Showempathy/concernwhen necessarySchedulesmore than5 appts inone call."Howare youtoday"35%schedulingrateCompleteworksheetover thephone"I wouldlove tohelp youwith that!""Thankyou forcallingLHI""I candefinitelyassist youwith that"SM orprovidercomplimentsyouWe reallyappreciateyou! (toprovider)Gradedcall of 4.0or higher"Thank youso muchfor yourservice!""Certainly,I can helpyou withthat!"A callerthanks youfor helpingthem."Absolutely,I can helpyou withthat"CongratulatedSM on lifeevent (married,new, baby,promotion)Ask SMhow theirday isgoingPerfectattendancefor theweek"Thankyou forschedulingwith LHI""How istheweathertoday"Gainedpermission toplace caller onhold and thankcaller uponreturn.Scheduledappt forSMCongratulationson yourpromotion!"Mypleasureto assistyou"Showempathy/concernwhen necessarySchedulesmore than5 appts inone call."Howare youtoday"35%schedulingrateCompleteworksheetover thephone"I wouldlove tohelp youwith that!""Thankyou forcallingLHI""I candefinitelyassist youwith that"SM orprovidercomplimentsyouWe reallyappreciateyou! (toprovider)Gradedcall of 4.0or higher"Thank youso muchfor yourservice!""Certainly,I can helpyou withthat!"A callerthanks youfor helpingthem."Absolutely,I can helpyou withthat"CongratulatedSM on lifeevent (married,new, baby,promotion)Ask SMhow theirday isgoingPerfectattendancefor theweek"Thankyou forschedulingwith LHI"

LHI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "How is the weather today"
  2. Gained permission to place caller on hold and thank caller upon return.
  3. Scheduled appt for SM
  4. Congratulations on your promotion!
  5. "My pleasure to assist you"
  6. Show empathy/concern when necessary
  7. Schedules more than 5 appts in one call.
  8. "How are you today"
  9. 35% scheduling rate
  10. Complete worksheet over the phone
  11. "I would love to help you with that!"
  12. "Thank you for calling LHI"
  13. "I can definitely assist you with that"
  14. SM or provider compliments you
  15. We really appreciate you! (to provider)
  16. Graded call of 4.0 or higher
  17. "Thank you so much for your service!"
  18. "Certainly, I can help you with that!"
  19. A caller thanks you for helping them.
  20. "Absolutely, I can help you with that"
  21. Congratulated SM on life event (married, new, baby, promotion)
  22. Ask SM how their day is going
  23. Perfect attendance for the week
  24. "Thank you for scheduling with LHI"