(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Sit down in your patients room (3 min)
Greet the customer with a smile and hello
INTRODUCE yourself to your Patient/family by name and role
Greet Patient/ family with a smile
Knock on the door and ask if you can enter
Ask the patient "what will make today a great day for you"
Teach the side effect of medication
Tell a patient/ customer "You're in good hands"
Thank patient for letting us take care of them
Shake the hands of Patient/ family
Plan of care written on the white board and current
Manage up a different department
Manage up Provider
Manager up another coworker
Manage yourself up
Use the phrase "quality of care is high priority"
Ask patient, What question or concerns do you have