Explainwhy weroundhourlyGreetPatient/family witha smileAsk thepatient "whatwill maketoday a greatday for you"Ask patient,Whatquestion orconcerns doyou haveINTRODUCEyourself to yourPatient/familyby name androleExplain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Plan of carewritten onthe whiteboard andcurrentExplain theDUATIONof aprocedureKnock onthe door andask if youcan enterGreet thecustomerwith a smileand helloManageyourselfupShake thehands ofPatient/familyManagerupanothercoworkerUse thePhrase"for yoursafety"Manage upa differentdepartmentTell thepatient theywill get greatcare todayManageupProviderSit down inyour patientsroom (3 min)Use thephrase"quality ofcare is highpriority"Explainthe planfor thedayTeach theside effectofmedicationThankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocolExplainwhy weroundhourlyGreetPatient/family witha smileAsk thepatient "whatwill maketoday a greatday for you"Ask patient,Whatquestion orconcerns doyou haveINTRODUCEyourself to yourPatient/familyby name androleExplain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Plan of carewritten onthe whiteboard andcurrentExplain theDUATIONof aprocedureKnock onthe door andask if youcan enterGreet thecustomerwith a smileand helloManageyourselfupShake thehands ofPatient/familyManagerupanothercoworkerUse thePhrase"for yoursafety"Manage upa differentdepartmentTell thepatient theywill get greatcare todayManageupProviderSit down inyour patientsroom (3 min)Use thephrase"quality ofcare is highpriority"Explainthe planfor thedayTeach theside effectofmedicationThankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocol

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain why we round hourly
  2. Greet Patient/ family with a smile
  3. Ask the patient "what will make today a great day for you"
  4. Ask patient, What question or concerns do you have
  5. INTRODUCE yourself to your Patient/family by name and role
  6. Explain how you are going to care for them
  7. Tell a patient/ customer "You're in good hands"
  8. Plan of care written on the white board and current
  9. Explain the DUATION of a procedure
  10. Knock on the door and ask if you can enter
  11. Greet the customer with a smile and hello
  12. Manage yourself up
  13. Shake the hands of Patient/ family
  14. Manager up another coworker
  15. Use the Phrase "for your safety"
  16. Manage up a different department
  17. Tell the patient they will get great care today
  18. Manage up Provider
  19. Sit down in your patients room (3 min)
  20. Use the phrase "quality of care is high priority"
  21. Explain the plan for the day
  22. Teach the side effect of medication
  23. Thank patient for letting us take care of them
  24. Teach patient about the quiet night protocol