Manage upa differentdepartmentTeach patientabout thequiet nightprotocolKnock onthe door andask if youcan enterUse thephrase"quality ofcare is highpriority"ManagerupanothercoworkerGreet thecustomerwith a smileand helloExplainwhy weroundhourlyINTRODUCEyourself to yourPatient/familyby name androleUse thePhrase"for yoursafety"Plan of carewritten onthe whiteboard andcurrentAsk patient,Whatquestion orconcerns doyou haveTeach theside effectofmedicationManageupProviderExplainthe planfor thedayGreetPatient/family witha smileSit down inyour patientsroom (3 min)Explain howyou aregoing to carefor themTell thepatient theywill get greatcare todayShake thehands ofPatient/familyTell a patient/customer"You're ingood hands"Explain theDUATIONof aprocedureThankpatient forletting ustake care ofthemManageyourselfupAsk thepatient "whatwill maketoday a greatday for you"Manage upa differentdepartmentTeach patientabout thequiet nightprotocolKnock onthe door andask if youcan enterUse thephrase"quality ofcare is highpriority"ManagerupanothercoworkerGreet thecustomerwith a smileand helloExplainwhy weroundhourlyINTRODUCEyourself to yourPatient/familyby name androleUse thePhrase"for yoursafety"Plan of carewritten onthe whiteboard andcurrentAsk patient,Whatquestion orconcerns doyou haveTeach theside effectofmedicationManageupProviderExplainthe planfor thedayGreetPatient/family witha smileSit down inyour patientsroom (3 min)Explain howyou aregoing to carefor themTell thepatient theywill get greatcare todayShake thehands ofPatient/familyTell a patient/customer"You're ingood hands"Explain theDUATIONof aprocedureThankpatient forletting ustake care ofthemManageyourselfupAsk thepatient "whatwill maketoday a greatday for you"

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage up a different department
  2. Teach patient about the quiet night protocol
  3. Knock on the door and ask if you can enter
  4. Use the phrase "quality of care is high priority"
  5. Manager up another coworker
  6. Greet the customer with a smile and hello
  7. Explain why we round hourly
  8. INTRODUCE yourself to your Patient/family by name and role
  9. Use the Phrase "for your safety"
  10. Plan of care written on the white board and current
  11. Ask patient, What question or concerns do you have
  12. Teach the side effect of medication
  13. Manage up Provider
  14. Explain the plan for the day
  15. Greet Patient/ family with a smile
  16. Sit down in your patients room (3 min)
  17. Explain how you are going to care for them
  18. Tell the patient they will get great care today
  19. Shake the hands of Patient/ family
  20. Tell a patient/ customer "You're in good hands"
  21. Explain the DUATION of a procedure
  22. Thank patient for letting us take care of them
  23. Manage yourself up
  24. Ask the patient "what will make today a great day for you"