Tell thepatient theywill get greatcare todayManageupProviderSit down inyour patientsroom (3 min)Tell a patient/customer"You're ingood hands"ManageyourselfupManage upa differentdepartmentAsk thepatient "whatwill maketoday a greatday for you"Explainthe planfor thedayTeach patientabout thequiet nightprotocolAsk patient,Whatquestion orconcerns doyou haveUse thephrase"quality ofcare is highpriority"Use thePhrase"for yoursafety"Plan of carewritten onthe whiteboard andcurrentShake thehands ofPatient/familyINTRODUCEyourself to yourPatient/familyby name androleExplainwhy weroundhourlyThankpatient forletting ustake care ofthemManagerupanothercoworkerExplain howyou aregoing to carefor themGreet thecustomerwith a smileand helloKnock onthe door andask if youcan enterExplain theDUATIONof aprocedureGreetPatient/family witha smileTeach theside effectofmedicationTell thepatient theywill get greatcare todayManageupProviderSit down inyour patientsroom (3 min)Tell a patient/customer"You're ingood hands"ManageyourselfupManage upa differentdepartmentAsk thepatient "whatwill maketoday a greatday for you"Explainthe planfor thedayTeach patientabout thequiet nightprotocolAsk patient,Whatquestion orconcerns doyou haveUse thephrase"quality ofcare is highpriority"Use thePhrase"for yoursafety"Plan of carewritten onthe whiteboard andcurrentShake thehands ofPatient/familyINTRODUCEyourself to yourPatient/familyby name androleExplainwhy weroundhourlyThankpatient forletting ustake care ofthemManagerupanothercoworkerExplain howyou aregoing to carefor themGreet thecustomerwith a smileand helloKnock onthe door andask if youcan enterExplain theDUATIONof aprocedureGreetPatient/family witha smileTeach theside effectofmedication

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell the patient they will get great care today
  2. Manage up Provider
  3. Sit down in your patients room (3 min)
  4. Tell a patient/ customer "You're in good hands"
  5. Manage yourself up
  6. Manage up a different department
  7. Ask the patient "what will make today a great day for you"
  8. Explain the plan for the day
  9. Teach patient about the quiet night protocol
  10. Ask patient, What question or concerns do you have
  11. Use the phrase "quality of care is high priority"
  12. Use the Phrase "for your safety"
  13. Plan of care written on the white board and current
  14. Shake the hands of Patient/ family
  15. INTRODUCE yourself to your Patient/family by name and role
  16. Explain why we round hourly
  17. Thank patient for letting us take care of them
  18. Manager up another coworker
  19. Explain how you are going to care for them
  20. Greet the customer with a smile and hello
  21. Knock on the door and ask if you can enter
  22. Explain the DUATION of a procedure
  23. Greet Patient/ family with a smile
  24. Teach the side effect of medication