GreetPatient/family witha smileManagerupanothercoworkerTell thepatient theywill get greatcare todayGreet thecustomerwith a smileand helloManageupProviderTell a patient/customer"You're ingood hands"Sit down inyour patientsroom (3 min)Teach patientabout thequiet nightprotocolShake thehands ofPatient/familyThankpatient forletting ustake care ofthemUse thePhrase"for yoursafety"INTRODUCEyourself to yourPatient/familyby name androleExplainthe planfor thedayAsk thepatient "whatwill maketoday a greatday for you"Manage upa differentdepartmentExplainwhy weroundhourlyKnock onthe door andask if youcan enterExplain theDUATIONof aprocedureTeach theside effectofmedicationAsk patient,Whatquestion orconcerns doyou haveExplain howyou aregoing to carefor themUse thephrase"quality ofcare is highpriority"Plan of carewritten onthe whiteboard andcurrentManageyourselfupGreetPatient/family witha smileManagerupanothercoworkerTell thepatient theywill get greatcare todayGreet thecustomerwith a smileand helloManageupProviderTell a patient/customer"You're ingood hands"Sit down inyour patientsroom (3 min)Teach patientabout thequiet nightprotocolShake thehands ofPatient/familyThankpatient forletting ustake care ofthemUse thePhrase"for yoursafety"INTRODUCEyourself to yourPatient/familyby name androleExplainthe planfor thedayAsk thepatient "whatwill maketoday a greatday for you"Manage upa differentdepartmentExplainwhy weroundhourlyKnock onthe door andask if youcan enterExplain theDUATIONof aprocedureTeach theside effectofmedicationAsk patient,Whatquestion orconcerns doyou haveExplain howyou aregoing to carefor themUse thephrase"quality ofcare is highpriority"Plan of carewritten onthe whiteboard andcurrentManageyourselfup

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet Patient/ family with a smile
  2. Manager up another coworker
  3. Tell the patient they will get great care today
  4. Greet the customer with a smile and hello
  5. Manage up Provider
  6. Tell a patient/ customer "You're in good hands"
  7. Sit down in your patients room (3 min)
  8. Teach patient about the quiet night protocol
  9. Shake the hands of Patient/ family
  10. Thank patient for letting us take care of them
  11. Use the Phrase "for your safety"
  12. INTRODUCE yourself to your Patient/family by name and role
  13. Explain the plan for the day
  14. Ask the patient "what will make today a great day for you"
  15. Manage up a different department
  16. Explain why we round hourly
  17. Knock on the door and ask if you can enter
  18. Explain the DUATION of a procedure
  19. Teach the side effect of medication
  20. Ask patient, What question or concerns do you have
  21. Explain how you are going to care for them
  22. Use the phrase "quality of care is high priority"
  23. Plan of care written on the white board and current
  24. Manage yourself up