Explainthe planfor thedayAsk thepatient "whatwill maketoday a greatday for you"Manage upa differentdepartmentAsk patient,Whatquestion orconcerns doyou haveINTRODUCEyourself to yourPatient/familyby name androleGreet thecustomerwith a smileand helloManagerupanothercoworkerThankpatient forletting ustake care ofthemTell a patient/customer"You're ingood hands"Use thephrase"quality ofcare is highpriority"Sit down inyour patientsroom (3 min)Tell thepatient theywill get greatcare todayShake thehands ofPatient/familyExplainwhy weroundhourlyUse thePhrase"for yoursafety"ManageyourselfupExplain theDUATIONof aprocedureGreetPatient/family witha smileTeach theside effectofmedicationExplain howyou aregoing to carefor themManageupProviderKnock onthe door andask if youcan enterPlan of carewritten onthe whiteboard andcurrentTeach patientabout thequiet nightprotocolExplainthe planfor thedayAsk thepatient "whatwill maketoday a greatday for you"Manage upa differentdepartmentAsk patient,Whatquestion orconcerns doyou haveINTRODUCEyourself to yourPatient/familyby name androleGreet thecustomerwith a smileand helloManagerupanothercoworkerThankpatient forletting ustake care ofthemTell a patient/customer"You're ingood hands"Use thephrase"quality ofcare is highpriority"Sit down inyour patientsroom (3 min)Tell thepatient theywill get greatcare todayShake thehands ofPatient/familyExplainwhy weroundhourlyUse thePhrase"for yoursafety"ManageyourselfupExplain theDUATIONof aprocedureGreetPatient/family witha smileTeach theside effectofmedicationExplain howyou aregoing to carefor themManageupProviderKnock onthe door andask if youcan enterPlan of carewritten onthe whiteboard andcurrentTeach patientabout thequiet nightprotocol

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the plan for the day
  2. Ask the patient "what will make today a great day for you"
  3. Manage up a different department
  4. Ask patient, What question or concerns do you have
  5. INTRODUCE yourself to your Patient/family by name and role
  6. Greet the customer with a smile and hello
  7. Manager up another coworker
  8. Thank patient for letting us take care of them
  9. Tell a patient/ customer "You're in good hands"
  10. Use the phrase "quality of care is high priority"
  11. Sit down in your patients room (3 min)
  12. Tell the patient they will get great care today
  13. Shake the hands of Patient/ family
  14. Explain why we round hourly
  15. Use the Phrase "for your safety"
  16. Manage yourself up
  17. Explain the DUATION of a procedure
  18. Greet Patient/ family with a smile
  19. Teach the side effect of medication
  20. Explain how you are going to care for them
  21. Manage up Provider
  22. Knock on the door and ask if you can enter
  23. Plan of care written on the white board and current
  24. Teach patient about the quiet night protocol