Use thephrase"quality ofcare is highpriority"ManageyourselfupExplainthe planfor thedayExplain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Ask patient,Whatquestion orconcerns doyou haveTeach theside effectofmedicationShake thehands ofPatient/familyThankpatient forletting ustake care ofthemManagerupanothercoworkerPlan of carewritten onthe whiteboard andcurrentAsk thepatient "whatwill maketoday a greatday for you"Sit down inyour patientsroom (3 min)ManageupProviderExplain theDUATIONof aprocedureGreetPatient/family witha smileGreet thecustomerwith a smileand helloManage upa differentdepartmentKnock onthe door andask if youcan enterTell thepatient theywill get greatcare todayTeach patientabout thequiet nightprotocolExplainwhy weroundhourlyUse thePhrase"for yoursafety"INTRODUCEyourself to yourPatient/familyby name androleUse thephrase"quality ofcare is highpriority"ManageyourselfupExplainthe planfor thedayExplain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Ask patient,Whatquestion orconcerns doyou haveTeach theside effectofmedicationShake thehands ofPatient/familyThankpatient forletting ustake care ofthemManagerupanothercoworkerPlan of carewritten onthe whiteboard andcurrentAsk thepatient "whatwill maketoday a greatday for you"Sit down inyour patientsroom (3 min)ManageupProviderExplain theDUATIONof aprocedureGreetPatient/family witha smileGreet thecustomerwith a smileand helloManage upa differentdepartmentKnock onthe door andask if youcan enterTell thepatient theywill get greatcare todayTeach patientabout thequiet nightprotocolExplainwhy weroundhourlyUse thePhrase"for yoursafety"INTRODUCEyourself to yourPatient/familyby name androle

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the phrase "quality of care is high priority"
  2. Manage yourself up
  3. Explain the plan for the day
  4. Explain how you are going to care for them
  5. Tell a patient/ customer "You're in good hands"
  6. Ask patient, What question or concerns do you have
  7. Teach the side effect of medication
  8. Shake the hands of Patient/ family
  9. Thank patient for letting us take care of them
  10. Manager up another coworker
  11. Plan of care written on the white board and current
  12. Ask the patient "what will make today a great day for you"
  13. Sit down in your patients room (3 min)
  14. Manage up Provider
  15. Explain the DUATION of a procedure
  16. Greet Patient/ family with a smile
  17. Greet the customer with a smile and hello
  18. Manage up a different department
  19. Knock on the door and ask if you can enter
  20. Tell the patient they will get great care today
  21. Teach patient about the quiet night protocol
  22. Explain why we round hourly
  23. Use the Phrase "for your safety"
  24. INTRODUCE yourself to your Patient/family by name and role