Shake thehands ofPatient/familyINTRODUCEyourself to yourPatient/familyby name androleSit down inyour patientsroom (3 min)ManageupProviderPlan of carewritten onthe whiteboard andcurrentExplain theDUATIONof aprocedureGreet thecustomerwith a smileand helloGreetPatient/family witha smileThankpatient forletting ustake care ofthemUse thePhrase"for yoursafety"Explain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Tell thepatient theywill get greatcare todayManage upa differentdepartmentManagerupanothercoworkerExplainwhy weroundhourlyTeach theside effectofmedicationManageyourselfupAsk patient,Whatquestion orconcerns doyou haveKnock onthe door andask if youcan enterExplainthe planfor thedayTeach patientabout thequiet nightprotocolUse thephrase"quality ofcare is highpriority"Ask thepatient "whatwill maketoday a greatday for you"Shake thehands ofPatient/familyINTRODUCEyourself to yourPatient/familyby name androleSit down inyour patientsroom (3 min)ManageupProviderPlan of carewritten onthe whiteboard andcurrentExplain theDUATIONof aprocedureGreet thecustomerwith a smileand helloGreetPatient/family witha smileThankpatient forletting ustake care ofthemUse thePhrase"for yoursafety"Explain howyou aregoing to carefor themTell a patient/customer"You're ingood hands"Tell thepatient theywill get greatcare todayManage upa differentdepartmentManagerupanothercoworkerExplainwhy weroundhourlyTeach theside effectofmedicationManageyourselfupAsk patient,Whatquestion orconcerns doyou haveKnock onthe door andask if youcan enterExplainthe planfor thedayTeach patientabout thequiet nightprotocolUse thephrase"quality ofcare is highpriority"Ask thepatient "whatwill maketoday a greatday for you"

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shake the hands of Patient/ family
  2. INTRODUCE yourself to your Patient/family by name and role
  3. Sit down in your patients room (3 min)
  4. Manage up Provider
  5. Plan of care written on the white board and current
  6. Explain the DUATION of a procedure
  7. Greet the customer with a smile and hello
  8. Greet Patient/ family with a smile
  9. Thank patient for letting us take care of them
  10. Use the Phrase "for your safety"
  11. Explain how you are going to care for them
  12. Tell a patient/ customer "You're in good hands"
  13. Tell the patient they will get great care today
  14. Manage up a different department
  15. Manager up another coworker
  16. Explain why we round hourly
  17. Teach the side effect of medication
  18. Manage yourself up
  19. Ask patient, What question or concerns do you have
  20. Knock on the door and ask if you can enter
  21. Explain the plan for the day
  22. Teach patient about the quiet night protocol
  23. Use the phrase "quality of care is high priority"
  24. Ask the patient "what will make today a great day for you"