Thankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocolUse thePhrase"for yoursafety"Explainwhy weroundhourlyShake thehands ofPatient/familyAsk patient,Whatquestion orconcerns doyou haveManageupProviderExplain theDUATIONof aprocedureTell thepatient theywill get greatcare todaySit down inyour patientsroom (3 min)Ask thepatient "whatwill maketoday a greatday for you"GreetPatient/family witha smileKnock onthe door andask if youcan enterManageyourselfupExplain howyou aregoing to carefor themPlan of carewritten onthe whiteboard andcurrentTell a patient/customer"You're ingood hands"Manage upa differentdepartmentTeach theside effectofmedicationUse thephrase"quality ofcare is highpriority"INTRODUCEyourself to yourPatient/familyby name androleManagerupanothercoworkerExplainthe planfor thedayGreet thecustomerwith a smileand helloThankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocolUse thePhrase"for yoursafety"Explainwhy weroundhourlyShake thehands ofPatient/familyAsk patient,Whatquestion orconcerns doyou haveManageupProviderExplain theDUATIONof aprocedureTell thepatient theywill get greatcare todaySit down inyour patientsroom (3 min)Ask thepatient "whatwill maketoday a greatday for you"GreetPatient/family witha smileKnock onthe door andask if youcan enterManageyourselfupExplain howyou aregoing to carefor themPlan of carewritten onthe whiteboard andcurrentTell a patient/customer"You're ingood hands"Manage upa differentdepartmentTeach theside effectofmedicationUse thephrase"quality ofcare is highpriority"INTRODUCEyourself to yourPatient/familyby name androleManagerupanothercoworkerExplainthe planfor thedayGreet thecustomerwith a smileand hello

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank patient for letting us take care of them
  2. Teach patient about the quiet night protocol
  3. Use the Phrase "for your safety"
  4. Explain why we round hourly
  5. Shake the hands of Patient/ family
  6. Ask patient, What question or concerns do you have
  7. Manage up Provider
  8. Explain the DUATION of a procedure
  9. Tell the patient they will get great care today
  10. Sit down in your patients room (3 min)
  11. Ask the patient "what will make today a great day for you"
  12. Greet Patient/ family with a smile
  13. Knock on the door and ask if you can enter
  14. Manage yourself up
  15. Explain how you are going to care for them
  16. Plan of care written on the white board and current
  17. Tell a patient/ customer "You're in good hands"
  18. Manage up a different department
  19. Teach the side effect of medication
  20. Use the phrase "quality of care is high priority"
  21. INTRODUCE yourself to your Patient/family by name and role
  22. Manager up another coworker
  23. Explain the plan for the day
  24. Greet the customer with a smile and hello