Tell a patient/customer"You're ingood hands"GreetPatient/family witha smileManageupProviderExplainthe planfor thedaySit down inyour patientsroom (3 min)Shake thehands ofPatient/familyThankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocolExplain theDUATIONof aprocedureAsk patient,Whatquestion orconcerns doyou haveManage upa differentdepartmentPlan of carewritten onthe whiteboard andcurrentUse thephrase"quality ofcare is highpriority"Knock onthe door andask if youcan enterExplainwhy weroundhourlyINTRODUCEyourself to yourPatient/familyby name androleAsk thepatient "whatwill maketoday a greatday for you"Use thePhrase"for yoursafety"Teach theside effectofmedicationTell thepatient theywill get greatcare todayGreet thecustomerwith a smileand helloManageyourselfupExplain howyou aregoing to carefor themManagerupanothercoworkerTell a patient/customer"You're ingood hands"GreetPatient/family witha smileManageupProviderExplainthe planfor thedaySit down inyour patientsroom (3 min)Shake thehands ofPatient/familyThankpatient forletting ustake care ofthemTeach patientabout thequiet nightprotocolExplain theDUATIONof aprocedureAsk patient,Whatquestion orconcerns doyou haveManage upa differentdepartmentPlan of carewritten onthe whiteboard andcurrentUse thephrase"quality ofcare is highpriority"Knock onthe door andask if youcan enterExplainwhy weroundhourlyINTRODUCEyourself to yourPatient/familyby name androleAsk thepatient "whatwill maketoday a greatday for you"Use thePhrase"for yoursafety"Teach theside effectofmedicationTell thepatient theywill get greatcare todayGreet thecustomerwith a smileand helloManageyourselfupExplain howyou aregoing to carefor themManagerupanothercoworker

AIDET BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a patient/ customer "You're in good hands"
  2. Greet Patient/ family with a smile
  3. Manage up Provider
  4. Explain the plan for the day
  5. Sit down in your patients room (3 min)
  6. Shake the hands of Patient/ family
  7. Thank patient for letting us take care of them
  8. Teach patient about the quiet night protocol
  9. Explain the DUATION of a procedure
  10. Ask patient, What question or concerns do you have
  11. Manage up a different department
  12. Plan of care written on the white board and current
  13. Use the phrase "quality of care is high priority"
  14. Knock on the door and ask if you can enter
  15. Explain why we round hourly
  16. INTRODUCE yourself to your Patient/family by name and role
  17. Ask the patient "what will make today a great day for you"
  18. Use the Phrase "for your safety"
  19. Teach the side effect of medication
  20. Tell the patient they will get great care today
  21. Greet the customer with a smile and hello
  22. Manage yourself up
  23. Explain how you are going to care for them
  24. Manager up another coworker