ShowingempathyEdu oncheckholdsDeescalatea call2 greensurveystodayTy forauthenticating3 greensurveystodayPromoteselfserviceoptionsTopopportunitiesFile aclaimTy forbringingthis to ourattentionYour timeisimportantto usUse brainto verifycall typeOffer tosend anemailHappyto helpCx filesselfserviceclaimQ1 onpersonalserviceCTI340Mentioncx yearsof loyaltyWarmclosingCTI300SuggestOLBCallunder3minCTIgoal325Suggestways toavoid feesShowingempathyEdu oncheckholdsDeescalatea call2 greensurveystodayTy forauthenticating3 greensurveystodayPromoteselfserviceoptionsTopopportunitiesFile aclaimTy forbringingthis to ourattentionYour timeisimportantto usUse brainto verifycall typeOffer tosend anemailHappyto helpCx filesselfserviceclaimQ1 onpersonalserviceCTI340Mentioncx yearsof loyaltyWarmclosingCTI300SuggestOLBCallunder3minCTIgoal325Suggestways toavoid fees

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showing empathy
  2. Edu on check holds
  3. Deescalate a call
  4. 2 green surveys today
  5. Ty for authenticating
  6. 3 green surveys today
  7. Promote self service options
  8. Top opportunities
  9. File a claim
  10. Ty for bringing this to our attention
  11. Your time is important to us
  12. Use brain to verify call type
  13. Offer to send an email
  14. Happy to help
  15. Cx files self service claim
  16. Q1 on personal service
  17. CTI 340
  18. Mention cx years of loyalty
  19. Warm closing
  20. CTI 300
  21. Suggest OLB
  22. Call under 3min
  23. CTI goal 325
  24. Suggest ways to avoid fees