Ty forbringingthis to ourattentionUse brainto verifycall typeOffer tosend anemailMentioncx yearsof loyaltyShowingempathySuggestways toavoid fees2 greensurveystodayPromoteselfserviceoptionsTy forauthenticatingCTI300Q1 onpersonalserviceCTIgoal325Cx filesselfserviceclaimDeescalatea callCallunder3minWarmclosingCTI340Your timeisimportantto us3 greensurveystodayFile aclaimSuggestOLBEdu oncheckholdsHappyto helpTopopportunitiesTy forbringingthis to ourattentionUse brainto verifycall typeOffer tosend anemailMentioncx yearsof loyaltyShowingempathySuggestways toavoid fees2 greensurveystodayPromoteselfserviceoptionsTy forauthenticatingCTI300Q1 onpersonalserviceCTIgoal325Cx filesselfserviceclaimDeescalatea callCallunder3minWarmclosingCTI340Your timeisimportantto us3 greensurveystodayFile aclaimSuggestOLBEdu oncheckholdsHappyto helpTopopportunities

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ty for bringing this to our attention
  2. Use brain to verify call type
  3. Offer to send an email
  4. Mention cx years of loyalty
  5. Showing empathy
  6. Suggest ways to avoid fees
  7. 2 green surveys today
  8. Promote self service options
  9. Ty for authenticating
  10. CTI 300
  11. Q1 on personal service
  12. CTI goal 325
  13. Cx files self service claim
  14. Deescalate a call
  15. Call under 3min
  16. Warm closing
  17. CTI 340
  18. Your time is important to us
  19. 3 green surveys today
  20. File a claim
  21. Suggest OLB
  22. Edu on check holds
  23. Happy to help
  24. Top opportunities