Ty forbringingthis to ourattentionOffer tosend anemailFile aclaimEdu oncheckholdsCTI340Mentioncx yearsof loyaltyDeescalatea callCx filesselfserviceclaimTy forauthenticating3 greensurveystodayTopopportunitiesHappyto helpUse brainto verifycall typeCTIgoal3252 greensurveystodaySuggestOLBCallunder3minWarmclosingShowingempathySuggestways toavoid feesYour timeisimportantto usPromoteselfserviceoptionsCTI300Q1 onpersonalserviceTy forbringingthis to ourattentionOffer tosend anemailFile aclaimEdu oncheckholdsCTI340Mentioncx yearsof loyaltyDeescalatea callCx filesselfserviceclaimTy forauthenticating3 greensurveystodayTopopportunitiesHappyto helpUse brainto verifycall typeCTIgoal3252 greensurveystodaySuggestOLBCallunder3minWarmclosingShowingempathySuggestways toavoid feesYour timeisimportantto usPromoteselfserviceoptionsCTI300Q1 onpersonalservice

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ty for bringing this to our attention
  2. Offer to send an email
  3. File a claim
  4. Edu on check holds
  5. CTI 340
  6. Mention cx years of loyalty
  7. Deescalate a call
  8. Cx files self service claim
  9. Ty for authenticating
  10. 3 green surveys today
  11. Top opportunities
  12. Happy to help
  13. Use brain to verify call type
  14. CTI goal 325
  15. 2 green surveys today
  16. Suggest OLB
  17. Call under 3min
  18. Warm closing
  19. Showing empathy
  20. Suggest ways to avoid fees
  21. Your time is important to us
  22. Promote self service options
  23. CTI 300
  24. Q1 on personal service