SuggestOLBCTI340WarmclosingMentioncx yearsof loyalty2 greensurveystodayTy forauthenticating3 greensurveystodayQ1 onpersonalserviceYour timeisimportantto usCx filesselfserviceclaimDeescalatea callEdu oncheckholdsCTI300Callunder3minSuggestways toavoid feesOffer tosend anemailCTIgoal325Use brainto verifycall typeHappyto helpTopopportunitiesTy forbringingthis to ourattentionFile aclaimPromoteselfserviceoptionsShowingempathySuggestOLBCTI340WarmclosingMentioncx yearsof loyalty2 greensurveystodayTy forauthenticating3 greensurveystodayQ1 onpersonalserviceYour timeisimportantto usCx filesselfserviceclaimDeescalatea callEdu oncheckholdsCTI300Callunder3minSuggestways toavoid feesOffer tosend anemailCTIgoal325Use brainto verifycall typeHappyto helpTopopportunitiesTy forbringingthis to ourattentionFile aclaimPromoteselfserviceoptionsShowingempathy

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggest OLB
  2. CTI 340
  3. Warm closing
  4. Mention cx years of loyalty
  5. 2 green surveys today
  6. Ty for authenticating
  7. 3 green surveys today
  8. Q1 on personal service
  9. Your time is important to us
  10. Cx files self service claim
  11. Deescalate a call
  12. Edu on check holds
  13. CTI 300
  14. Call under 3min
  15. Suggest ways to avoid fees
  16. Offer to send an email
  17. CTI goal 325
  18. Use brain to verify call type
  19. Happy to help
  20. Top opportunities
  21. Ty for bringing this to our attention
  22. File a claim
  23. Promote self service options
  24. Showing empathy