PromoteselfserviceoptionsSuggestOLB2 greensurveystodayUse brainto verifycall typeQ1 onpersonalserviceTy forbringingthis to ourattentionCTI300Your timeisimportantto usHappyto helpFile aclaimWarmclosingSuggestways toavoid feesCx filesselfserviceclaimCTIgoal3253 greensurveystodayEdu oncheckholdsTy forauthenticatingOffer tosend anemailCTI340Deescalatea callMentioncx yearsof loyaltyTopopportunitiesCallunder3minShowingempathyPromoteselfserviceoptionsSuggestOLB2 greensurveystodayUse brainto verifycall typeQ1 onpersonalserviceTy forbringingthis to ourattentionCTI300Your timeisimportantto usHappyto helpFile aclaimWarmclosingSuggestways toavoid feesCx filesselfserviceclaimCTIgoal3253 greensurveystodayEdu oncheckholdsTy forauthenticatingOffer tosend anemailCTI340Deescalatea callMentioncx yearsof loyaltyTopopportunitiesCallunder3minShowingempathy

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote self service options
  2. Suggest OLB
  3. 2 green surveys today
  4. Use brain to verify call type
  5. Q1 on personal service
  6. Ty for bringing this to our attention
  7. CTI 300
  8. Your time is important to us
  9. Happy to help
  10. File a claim
  11. Warm closing
  12. Suggest ways to avoid fees
  13. Cx files self service claim
  14. CTI goal 325
  15. 3 green surveys today
  16. Edu on check holds
  17. Ty for authenticating
  18. Offer to send an email
  19. CTI 340
  20. Deescalate a call
  21. Mention cx years of loyalty
  22. Top opportunities
  23. Call under 3min
  24. Showing empathy