SuggestOLB3 greensurveystodayWarmclosingTy forauthenticatingTy forbringingthis to ourattentionCallunder3minPromoteselfserviceoptionsShowingempathyHappyto helpCTI300Offer tosend anemailUse brainto verifycall typeCTI3402 greensurveystodayFile aclaimQ1 onpersonalserviceSuggestways toavoid feesTopopportunitiesYour timeisimportantto usEdu oncheckholdsCx filesselfserviceclaimCTIgoal325Mentioncx yearsof loyaltyDeescalatea callSuggestOLB3 greensurveystodayWarmclosingTy forauthenticatingTy forbringingthis to ourattentionCallunder3minPromoteselfserviceoptionsShowingempathyHappyto helpCTI300Offer tosend anemailUse brainto verifycall typeCTI3402 greensurveystodayFile aclaimQ1 onpersonalserviceSuggestways toavoid feesTopopportunitiesYour timeisimportantto usEdu oncheckholdsCx filesselfserviceclaimCTIgoal325Mentioncx yearsof loyaltyDeescalatea call

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Suggest OLB
  2. 3 green surveys today
  3. Warm closing
  4. Ty for authenticating
  5. Ty for bringing this to our attention
  6. Call under 3min
  7. Promote self service options
  8. Showing empathy
  9. Happy to help
  10. CTI 300
  11. Offer to send an email
  12. Use brain to verify call type
  13. CTI 340
  14. 2 green surveys today
  15. File a claim
  16. Q1 on personal service
  17. Suggest ways to avoid fees
  18. Top opportunities
  19. Your time is important to us
  20. Edu on check holds
  21. Cx files self service claim
  22. CTI goal 325
  23. Mention cx years of loyalty
  24. Deescalate a call