File aclaimCTIgoal3252 greensurveystodayEdu oncheckholdsOffer tosend anemailCTI300Q1 onpersonalservice3 greensurveystodaySuggestways toavoid feesCx filesselfserviceclaimTopopportunitiesUse brainto verifycall typeShowingempathySuggestOLBHappyto helpCallunder3minTy forauthenticatingYour timeisimportantto usCTI340Mentioncx yearsof loyaltyDeescalatea callTy forbringingthis to ourattentionPromoteselfserviceoptionsWarmclosingFile aclaimCTIgoal3252 greensurveystodayEdu oncheckholdsOffer tosend anemailCTI300Q1 onpersonalservice3 greensurveystodaySuggestways toavoid feesCx filesselfserviceclaimTopopportunitiesUse brainto verifycall typeShowingempathySuggestOLBHappyto helpCallunder3minTy forauthenticatingYour timeisimportantto usCTI340Mentioncx yearsof loyaltyDeescalatea callTy forbringingthis to ourattentionPromoteselfserviceoptionsWarmclosing

Customer Sandwich - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File a claim
  2. CTI goal 325
  3. 2 green surveys today
  4. Edu on check holds
  5. Offer to send an email
  6. CTI 300
  7. Q1 on personal service
  8. 3 green surveys today
  9. Suggest ways to avoid fees
  10. Cx files self service claim
  11. Top opportunities
  12. Use brain to verify call type
  13. Showing empathy
  14. Suggest OLB
  15. Happy to help
  16. Call under 3min
  17. Ty for authenticating
  18. Your time is important to us
  19. CTI 340
  20. Mention cx years of loyalty
  21. Deescalate a call
  22. Ty for bringing this to our attention
  23. Promote self service options
  24. Warm closing