WrongNumberExistingcase butno casenumberSomeoneelse is inthe caseAsks to betransferredoff supportlineHoldMusicI don't wanta case Ijust have aquestionRudeDieboldTechDoesn'tknow mainphonenumberThreeCaseEscalationsTechnicalCommunitiesCallover 10minutesDoesn'tknow theproduct inXperienceUnlisted/UnauthorizedBack tobackcallsYou tookmoney outof myaccount!ThirdPartycaseSays yesto VMthenhangs upRecordingfromGooglebusinessCall forExecutiveAdminto MarkProductDownSelfServiceSalesCallCall forITDirectorWrongNumberExistingcase butno casenumberSomeoneelse is inthe caseAsks to betransferredoff supportlineHoldMusicI don't wanta case Ijust have aquestionRudeDieboldTechDoesn'tknow mainphonenumberThreeCaseEscalationsTechnicalCommunitiesCallover 10minutesDoesn'tknow theproduct inXperienceUnlisted/UnauthorizedBack tobackcallsYou tookmoney outof myaccount!ThirdPartycaseSays yesto VMthenhangs upRecordingfromGooglebusinessCall forExecutiveAdminto MarkProductDownSelfServiceSalesCallCall forITDirector

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong Number
  2. Existing case but no case number
  3. Someone else is in the case
  4. Asks to be transferred off support line
  5. Hold Music
  6. I don't want a case I just have a question
  7. Rude Diebold Tech
  8. Doesn't know main phone number
  9. Three Case Escalations
  10. Technical Communities
  11. Call over 10 minutes
  12. Doesn't know the product in Xperience
  13. Unlisted/ Unauthorized
  14. Back to back calls
  15. You took money out of my account!
  16. Third Party case
  17. Says yes to VM then hangs up
  18. Recording from Google business
  19. Call for Executive
  20. Admin to Mark
  21. Product Down
  22. Self Service
  23. Sales Call
  24. Call for IT Director