Existingcase butno casenumberProductDownTechnicalCommunitiesWrongNumberCallover 10minutesSalesCallSomeoneelse is inthe caseAdminto MarkSelfServiceRudeDieboldTechUnlisted/UnauthorizedCall forITDirectorThirdPartycaseSays yesto VMthenhangs upYou tookmoney outof myaccount!RecordingfromGooglebusinessDoesn'tknow theproduct inXperienceAsks to betransferredoff supportlineBack tobackcallsHoldMusicThreeCaseEscalationsCall forExecutiveDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestionExistingcase butno casenumberProductDownTechnicalCommunitiesWrongNumberCallover 10minutesSalesCallSomeoneelse is inthe caseAdminto MarkSelfServiceRudeDieboldTechUnlisted/UnauthorizedCall forITDirectorThirdPartycaseSays yesto VMthenhangs upYou tookmoney outof myaccount!RecordingfromGooglebusinessDoesn'tknow theproduct inXperienceAsks to betransferredoff supportlineBack tobackcallsHoldMusicThreeCaseEscalationsCall forExecutiveDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestion

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Existing case but no case number
  2. Product Down
  3. Technical Communities
  4. Wrong Number
  5. Call over 10 minutes
  6. Sales Call
  7. Someone else is in the case
  8. Admin to Mark
  9. Self Service
  10. Rude Diebold Tech
  11. Unlisted/ Unauthorized
  12. Call for IT Director
  13. Third Party case
  14. Says yes to VM then hangs up
  15. You took money out of my account!
  16. Recording from Google business
  17. Doesn't know the product in Xperience
  18. Asks to be transferred off support line
  19. Back to back calls
  20. Hold Music
  21. Three Case Escalations
  22. Call for Executive
  23. Doesn't know main phone number
  24. I don't want a case I just have a question