ThreeCaseEscalationsAdminto MarkYou tookmoney outof myaccount!RudeDieboldTechAsks to betransferredoff supportlineSalesCallDoesn'tknow theproduct inXperienceTechnicalCommunitiesRecordingfromGooglebusinessCallover 10minutesProductDownHoldMusicSays yesto VMthenhangs upBack tobackcallsExistingcase butno casenumberThirdPartycaseWrongNumberCall forITDirectorSelfServiceCall forExecutiveUnlisted/UnauthorizedDoesn'tknow mainphonenumberSomeoneelse is inthe caseI don't wanta case Ijust have aquestionThreeCaseEscalationsAdminto MarkYou tookmoney outof myaccount!RudeDieboldTechAsks to betransferredoff supportlineSalesCallDoesn'tknow theproduct inXperienceTechnicalCommunitiesRecordingfromGooglebusinessCallover 10minutesProductDownHoldMusicSays yesto VMthenhangs upBack tobackcallsExistingcase butno casenumberThirdPartycaseWrongNumberCall forITDirectorSelfServiceCall forExecutiveUnlisted/UnauthorizedDoesn'tknow mainphonenumberSomeoneelse is inthe caseI don't wanta case Ijust have aquestion

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Three Case Escalations
  2. Admin to Mark
  3. You took money out of my account!
  4. Rude Diebold Tech
  5. Asks to be transferred off support line
  6. Sales Call
  7. Doesn't know the product in Xperience
  8. Technical Communities
  9. Recording from Google business
  10. Call over 10 minutes
  11. Product Down
  12. Hold Music
  13. Says yes to VM then hangs up
  14. Back to back calls
  15. Existing case but no case number
  16. Third Party case
  17. Wrong Number
  18. Call for IT Director
  19. Self Service
  20. Call for Executive
  21. Unlisted/ Unauthorized
  22. Doesn't know main phone number
  23. Someone else is in the case
  24. I don't want a case I just have a question