TechnicalCommunitiesHoldMusicYou tookmoney outof myaccount!Existingcase butno casenumberDoesn'tknow theproduct inXperienceWrongNumberRudeDieboldTechCall forITDirectorCallover 10minutesSalesCallRecordingfromGooglebusinessThirdPartycaseAsks to betransferredoff supportlineSelfServiceSomeoneelse is inthe caseUnlisted/UnauthorizedThreeCaseEscalationsProductDownAdminto MarkDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestionCall forExecutiveSays yesto VMthenhangs upBack tobackcallsTechnicalCommunitiesHoldMusicYou tookmoney outof myaccount!Existingcase butno casenumberDoesn'tknow theproduct inXperienceWrongNumberRudeDieboldTechCall forITDirectorCallover 10minutesSalesCallRecordingfromGooglebusinessThirdPartycaseAsks to betransferredoff supportlineSelfServiceSomeoneelse is inthe caseUnlisted/UnauthorizedThreeCaseEscalationsProductDownAdminto MarkDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestionCall forExecutiveSays yesto VMthenhangs upBack tobackcalls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Technical Communities
  2. Hold Music
  3. You took money out of my account!
  4. Existing case but no case number
  5. Doesn't know the product in Xperience
  6. Wrong Number
  7. Rude Diebold Tech
  8. Call for IT Director
  9. Call over 10 minutes
  10. Sales Call
  11. Recording from Google business
  12. Third Party case
  13. Asks to be transferred off support line
  14. Self Service
  15. Someone else is in the case
  16. Unlisted/ Unauthorized
  17. Three Case Escalations
  18. Product Down
  19. Admin to Mark
  20. Doesn't know main phone number
  21. I don't want a case I just have a question
  22. Call for Executive
  23. Says yes to VM then hangs up
  24. Back to back calls