WrongNumberCall forITDirectorSomeoneelse is inthe caseSalesCallSays yesto VMthenhangs upThreeCaseEscalationsRudeDieboldTechAsks to betransferredoff supportlineDoesn'tknow theproduct inXperienceAdminto MarkBack tobackcallsTechnicalCommunitiesSelfServiceDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestionRecordingfromGooglebusinessProductDownUnlisted/UnauthorizedThirdPartycaseCallover 10minutesCall forExecutiveExistingcase butno casenumberYou tookmoney outof myaccount!HoldMusicWrongNumberCall forITDirectorSomeoneelse is inthe caseSalesCallSays yesto VMthenhangs upThreeCaseEscalationsRudeDieboldTechAsks to betransferredoff supportlineDoesn'tknow theproduct inXperienceAdminto MarkBack tobackcallsTechnicalCommunitiesSelfServiceDoesn'tknow mainphonenumberI don't wanta case Ijust have aquestionRecordingfromGooglebusinessProductDownUnlisted/UnauthorizedThirdPartycaseCallover 10minutesCall forExecutiveExistingcase butno casenumberYou tookmoney outof myaccount!HoldMusic

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong Number
  2. Call for IT Director
  3. Someone else is in the case
  4. Sales Call
  5. Says yes to VM then hangs up
  6. Three Case Escalations
  7. Rude Diebold Tech
  8. Asks to be transferred off support line
  9. Doesn't know the product in Xperience
  10. Admin to Mark
  11. Back to back calls
  12. Technical Communities
  13. Self Service
  14. Doesn't know main phone number
  15. I don't want a case I just have a question
  16. Recording from Google business
  17. Product Down
  18. Unlisted/ Unauthorized
  19. Third Party case
  20. Call over 10 minutes
  21. Call for Executive
  22. Existing case but no case number
  23. You took money out of my account!
  24. Hold Music