Someoneelse is inthe caseRecordingfromGooglebusinessCall forITDirectorTechnicalCommunitiesBack tobackcallsCallover 10minutesDoesn'tknow theproduct inXperienceDoesn'tknow mainphonenumberYou tookmoney outof myaccount!Asks to betransferredoff supportlineWrongNumberExistingcase butno casenumberI don't wanta case Ijust have aquestionThirdPartycaseRudeDieboldTechUnlisted/UnauthorizedAdminto MarkCall forExecutiveSays yesto VMthenhangs upHoldMusicProductDownSelfServiceSalesCallThreeCaseEscalationsSomeoneelse is inthe caseRecordingfromGooglebusinessCall forITDirectorTechnicalCommunitiesBack tobackcallsCallover 10minutesDoesn'tknow theproduct inXperienceDoesn'tknow mainphonenumberYou tookmoney outof myaccount!Asks to betransferredoff supportlineWrongNumberExistingcase butno casenumberI don't wanta case Ijust have aquestionThirdPartycaseRudeDieboldTechUnlisted/UnauthorizedAdminto MarkCall forExecutiveSays yesto VMthenhangs upHoldMusicProductDownSelfServiceSalesCallThreeCaseEscalations

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone else is in the case
  2. Recording from Google business
  3. Call for IT Director
  4. Technical Communities
  5. Back to back calls
  6. Call over 10 minutes
  7. Doesn't know the product in Xperience
  8. Doesn't know main phone number
  9. You took money out of my account!
  10. Asks to be transferred off support line
  11. Wrong Number
  12. Existing case but no case number
  13. I don't want a case I just have a question
  14. Third Party case
  15. Rude Diebold Tech
  16. Unlisted/ Unauthorized
  17. Admin to Mark
  18. Call for Executive
  19. Says yes to VM then hangs up
  20. Hold Music
  21. Product Down
  22. Self Service
  23. Sales Call
  24. Three Case Escalations