Back tobackcallsSalesCallTechnicalCommunitiesSays yesto VMthenhangs upThreeCaseEscalationsExistingcase butno casenumberWrongNumberDoesn'tknow mainphonenumberCallover 10minutesHoldMusicI don't wanta case Ijust have aquestionProductDownYou tookmoney outof myaccount!Call forExecutiveAsks to betransferredoff supportlineThirdPartycaseSomeoneelse is inthe caseRecordingfromGooglebusinessUnlisted/UnauthorizedRudeDieboldTechCall forITDirectorSelfServiceDoesn'tknow theproduct inXperienceAdminto MarkBack tobackcallsSalesCallTechnicalCommunitiesSays yesto VMthenhangs upThreeCaseEscalationsExistingcase butno casenumberWrongNumberDoesn'tknow mainphonenumberCallover 10minutesHoldMusicI don't wanta case Ijust have aquestionProductDownYou tookmoney outof myaccount!Call forExecutiveAsks to betransferredoff supportlineThirdPartycaseSomeoneelse is inthe caseRecordingfromGooglebusinessUnlisted/UnauthorizedRudeDieboldTechCall forITDirectorSelfServiceDoesn'tknow theproduct inXperienceAdminto Mark

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Back to back calls
  2. Sales Call
  3. Technical Communities
  4. Says yes to VM then hangs up
  5. Three Case Escalations
  6. Existing case but no case number
  7. Wrong Number
  8. Doesn't know main phone number
  9. Call over 10 minutes
  10. Hold Music
  11. I don't want a case I just have a question
  12. Product Down
  13. You took money out of my account!
  14. Call for Executive
  15. Asks to be transferred off support line
  16. Third Party case
  17. Someone else is in the case
  18. Recording from Google business
  19. Unlisted/ Unauthorized
  20. Rude Diebold Tech
  21. Call for IT Director
  22. Self Service
  23. Doesn't know the product in Xperience
  24. Admin to Mark