Someoneelse is inthe caseSelfServiceRudeDieboldTechAsks to betransferredoff supportlineHoldMusicThirdPartycaseCallover 10minutesThreeCaseEscalationsWrongNumberI don't wanta case Ijust have aquestionCall forITDirectorTechnicalCommunitiesSays yesto VMthenhangs upYou tookmoney outof myaccount!SalesCallUnlisted/UnauthorizedBack tobackcallsDoesn'tknow mainphonenumberAdminto MarkDoesn'tknow theproduct inXperienceCall forExecutiveRecordingfromGooglebusinessExistingcase butno casenumberProductDownSomeoneelse is inthe caseSelfServiceRudeDieboldTechAsks to betransferredoff supportlineHoldMusicThirdPartycaseCallover 10minutesThreeCaseEscalationsWrongNumberI don't wanta case Ijust have aquestionCall forITDirectorTechnicalCommunitiesSays yesto VMthenhangs upYou tookmoney outof myaccount!SalesCallUnlisted/UnauthorizedBack tobackcallsDoesn'tknow mainphonenumberAdminto MarkDoesn'tknow theproduct inXperienceCall forExecutiveRecordingfromGooglebusinessExistingcase butno casenumberProductDown

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Someone else is in the case
  2. Self Service
  3. Rude Diebold Tech
  4. Asks to be transferred off support line
  5. Hold Music
  6. Third Party case
  7. Call over 10 minutes
  8. Three Case Escalations
  9. Wrong Number
  10. I don't want a case I just have a question
  11. Call for IT Director
  12. Technical Communities
  13. Says yes to VM then hangs up
  14. You took money out of my account!
  15. Sales Call
  16. Unlisted/ Unauthorized
  17. Back to back calls
  18. Doesn't know main phone number
  19. Admin to Mark
  20. Doesn't know the product in Xperience
  21. Call for Executive
  22. Recording from Google business
  23. Existing case but no case number
  24. Product Down