ProductDownAsks to betransferredoff supportlineWrongNumberUnlisted/UnauthorizedThirdPartycaseI don't wanta case Ijust have aquestionTechnicalCommunitiesCall forExecutiveCall forITDirectorSays yesto VMthenhangs upRudeDieboldTechCallover 10minutesSelfServiceAdminto MarkExistingcase butno casenumberSalesCallSomeoneelse is inthe caseHoldMusicRecordingfromGooglebusinessThreeCaseEscalationsBack tobackcallsDoesn'tknow theproduct inXperienceDoesn'tknow mainphonenumberYou tookmoney outof myaccount!ProductDownAsks to betransferredoff supportlineWrongNumberUnlisted/UnauthorizedThirdPartycaseI don't wanta case Ijust have aquestionTechnicalCommunitiesCall forExecutiveCall forITDirectorSays yesto VMthenhangs upRudeDieboldTechCallover 10minutesSelfServiceAdminto MarkExistingcase butno casenumberSalesCallSomeoneelse is inthe caseHoldMusicRecordingfromGooglebusinessThreeCaseEscalationsBack tobackcallsDoesn'tknow theproduct inXperienceDoesn'tknow mainphonenumberYou tookmoney outof myaccount!

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product Down
  2. Asks to be transferred off support line
  3. Wrong Number
  4. Unlisted/ Unauthorized
  5. Third Party case
  6. I don't want a case I just have a question
  7. Technical Communities
  8. Call for Executive
  9. Call for IT Director
  10. Says yes to VM then hangs up
  11. Rude Diebold Tech
  12. Call over 10 minutes
  13. Self Service
  14. Admin to Mark
  15. Existing case but no case number
  16. Sales Call
  17. Someone else is in the case
  18. Hold Music
  19. Recording from Google business
  20. Three Case Escalations
  21. Back to back calls
  22. Doesn't know the product in Xperience
  23. Doesn't know main phone number
  24. You took money out of my account!