Callover 10minutesDoesn'tknow mainphonenumberWrongNumberAdminto MarkDoesn'tknow theproduct inXperienceHoldMusicSomeoneelse is inthe caseI don't wanta case Ijust have aquestionCall forITDirectorBack tobackcallsRudeDieboldTechRecordingfromGooglebusinessYou tookmoney outof myaccount!ProductDownUnlisted/UnauthorizedSays yesto VMthenhangs upSelfServiceTechnicalCommunitiesThirdPartycaseSalesCallThreeCaseEscalationsExistingcase butno casenumberAsks to betransferredoff supportlineCall forExecutiveCallover 10minutesDoesn'tknow mainphonenumberWrongNumberAdminto MarkDoesn'tknow theproduct inXperienceHoldMusicSomeoneelse is inthe caseI don't wanta case Ijust have aquestionCall forITDirectorBack tobackcallsRudeDieboldTechRecordingfromGooglebusinessYou tookmoney outof myaccount!ProductDownUnlisted/UnauthorizedSays yesto VMthenhangs upSelfServiceTechnicalCommunitiesThirdPartycaseSalesCallThreeCaseEscalationsExistingcase butno casenumberAsks to betransferredoff supportlineCall forExecutive

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call over 10 minutes
  2. Doesn't know main phone number
  3. Wrong Number
  4. Admin to Mark
  5. Doesn't know the product in Xperience
  6. Hold Music
  7. Someone else is in the case
  8. I don't want a case I just have a question
  9. Call for IT Director
  10. Back to back calls
  11. Rude Diebold Tech
  12. Recording from Google business
  13. You took money out of my account!
  14. Product Down
  15. Unlisted/ Unauthorized
  16. Says yes to VM then hangs up
  17. Self Service
  18. Technical Communities
  19. Third Party case
  20. Sales Call
  21. Three Case Escalations
  22. Existing case but no case number
  23. Asks to be transferred off support line
  24. Call for Executive