HoldMusicCall forExecutiveDoesn'tknow theproduct inXperienceYou tookmoney outof myaccount!TechnicalCommunitiesCall forITDirectorSelfServiceBack tobackcallsCallover 10minutesRecordingfromGooglebusinessRudeDieboldTechProductDownThirdPartycaseSays yesto VMthenhangs upI don't wanta case Ijust have aquestionAsks to betransferredoff supportlineUnlisted/UnauthorizedSomeoneelse is inthe caseThreeCaseEscalationsDoesn'tknow mainphonenumberAdminto MarkExistingcase butno casenumberWrongNumberSalesCallHoldMusicCall forExecutiveDoesn'tknow theproduct inXperienceYou tookmoney outof myaccount!TechnicalCommunitiesCall forITDirectorSelfServiceBack tobackcallsCallover 10minutesRecordingfromGooglebusinessRudeDieboldTechProductDownThirdPartycaseSays yesto VMthenhangs upI don't wanta case Ijust have aquestionAsks to betransferredoff supportlineUnlisted/UnauthorizedSomeoneelse is inthe caseThreeCaseEscalationsDoesn'tknow mainphonenumberAdminto MarkExistingcase butno casenumberWrongNumberSalesCall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold Music
  2. Call for Executive
  3. Doesn't know the product in Xperience
  4. You took money out of my account!
  5. Technical Communities
  6. Call for IT Director
  7. Self Service
  8. Back to back calls
  9. Call over 10 minutes
  10. Recording from Google business
  11. Rude Diebold Tech
  12. Product Down
  13. Third Party case
  14. Says yes to VM then hangs up
  15. I don't want a case I just have a question
  16. Asks to be transferred off support line
  17. Unlisted/ Unauthorized
  18. Someone else is in the case
  19. Three Case Escalations
  20. Doesn't know main phone number
  21. Admin to Mark
  22. Existing case but no case number
  23. Wrong Number
  24. Sales Call