Authrequestfor DTXGretaansweredSOSCheckedonexistingREGISUsedCBH CallGuideBrandonansweredSOSAuth'd 8EAPsessionsQuotedPlan YearDed.ProvidercontractedthroughHPTPAAccountTransferto CaseManagerMemberwith yourbirthmonthSent listofreferralsGave IVRSurveyscriptReg'd intoMAPindex #CopyDemosQuoteddeductibleover$1,000Directedcaller tocignaforhcpTransfertoMemberServicesTransfertoACCTEAPLetteremailed orfaxedTransfer todedicatedCigna EEteamWarmtransfer toyour teamScrambledTapeDirectedto websitefor IOPauth formAuthrequestfor DTXGretaansweredSOSCheckedonexistingREGISUsedCBH CallGuideBrandonansweredSOSAuth'd 8EAPsessionsQuotedPlan YearDed.ProvidercontractedthroughHPTPAAccountTransferto CaseManagerMemberwith yourbirthmonthSent listofreferralsGave IVRSurveyscriptReg'd intoMAPindex #CopyDemosQuoteddeductibleover$1,000Directedcaller tocignaforhcpTransfertoMemberServicesTransfertoACCTEAPLetteremailed orfaxedTransfer todedicatedCigna EEteamWarmtransfer toyour teamScrambledTapeDirectedto websitefor IOPauth form

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Auth request for DTX
  2. Greta answered SOS
  3. Checked on existing REGIS
  4. Used CBH Call Guide
  5. Brandon answered SOS
  6. Auth'd 8 EAP sessions
  7. Quoted Plan Year Ded.
  8. Provider contracted through HP
  9. TPA Account
  10. Transfer to Case Manager
  11. Member with your birth month
  12. Sent list of referrals
  13. Gave IVR Survey script
  14. Reg'd into MAP index #
  15. Copy Demos
  16. Quoted deductible over $1,000
  17. Directed caller to cignaforhcp
  18. Transfer to Member Services
  19. Transfer to ACCT
  20. EAP Letter emailed or faxed
  21. Transfer to dedicated Cigna EE team
  22. Warm transfer to your team
  23. Scrambled Tape
  24. Directed to website for IOP auth form