Directedto websitefor IOPauth formAuthrequestfor DTXDirectedcaller tocignaforhcpTransfertoMemberServicesReg'd intoMAPindex #EAPLetteremailed orfaxedProvidercontractedthroughHPCheckedonexistingREGISTransferto CaseManagerTransfer todedicatedCigna EEteamQuotedPlan YearDed.UsedCBH CallGuideTPAAccountSent listofreferralsMemberwith yourbirthmonthWarmtransfer toyour teamScrambledTapeGave IVRSurveyscriptBrandonansweredSOSGretaansweredSOSQuoteddeductibleover$1,000Auth'd 8EAPsessionsCopyDemosTransfertoACCTDirectedto websitefor IOPauth formAuthrequestfor DTXDirectedcaller tocignaforhcpTransfertoMemberServicesReg'd intoMAPindex #EAPLetteremailed orfaxedProvidercontractedthroughHPCheckedonexistingREGISTransferto CaseManagerTransfer todedicatedCigna EEteamQuotedPlan YearDed.UsedCBH CallGuideTPAAccountSent listofreferralsMemberwith yourbirthmonthWarmtransfer toyour teamScrambledTapeGave IVRSurveyscriptBrandonansweredSOSGretaansweredSOSQuoteddeductibleover$1,000Auth'd 8EAPsessionsCopyDemosTransfertoACCT

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Directed to website for IOP auth form
  2. Auth request for DTX
  3. Directed caller to cignaforhcp
  4. Transfer to Member Services
  5. Reg'd into MAP index #
  6. EAP Letter emailed or faxed
  7. Provider contracted through HP
  8. Checked on existing REGIS
  9. Transfer to Case Manager
  10. Transfer to dedicated Cigna EE team
  11. Quoted Plan Year Ded.
  12. Used CBH Call Guide
  13. TPA Account
  14. Sent list of referrals
  15. Member with your birth month
  16. Warm transfer to your team
  17. Scrambled Tape
  18. Gave IVR Survey script
  19. Brandon answered SOS
  20. Greta answered SOS
  21. Quoted deductible over $1,000
  22. Auth'd 8 EAP sessions
  23. Copy Demos
  24. Transfer to ACCT