TPAAccountUsedCBH CallGuideCheckedonexistingREGISQuoteddeductibleover$1,000GretaansweredSOSSent listofreferralsScrambledTapeDirectedcaller tocignaforhcpTransfertoMemberServicesAuth'd 8EAPsessionsWarmtransfer toyour teamProvidercontractedthroughHPCopyDemosTransfertoACCTAuthrequestfor DTXQuotedPlan YearDed.EAPLetteremailed orfaxedDirectedto websitefor IOPauth formMemberwith yourbirthmonthTransferto CaseManagerTransfer todedicatedCigna EEteamReg'd intoMAPindex #BrandonansweredSOSGave IVRSurveyscriptTPAAccountUsedCBH CallGuideCheckedonexistingREGISQuoteddeductibleover$1,000GretaansweredSOSSent listofreferralsScrambledTapeDirectedcaller tocignaforhcpTransfertoMemberServicesAuth'd 8EAPsessionsWarmtransfer toyour teamProvidercontractedthroughHPCopyDemosTransfertoACCTAuthrequestfor DTXQuotedPlan YearDed.EAPLetteremailed orfaxedDirectedto websitefor IOPauth formMemberwith yourbirthmonthTransferto CaseManagerTransfer todedicatedCigna EEteamReg'd intoMAPindex #BrandonansweredSOSGave IVRSurveyscript

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TPA Account
  2. Used CBH Call Guide
  3. Checked on existing REGIS
  4. Quoted deductible over $1,000
  5. Greta answered SOS
  6. Sent list of referrals
  7. Scrambled Tape
  8. Directed caller to cignaforhcp
  9. Transfer to Member Services
  10. Auth'd 8 EAP sessions
  11. Warm transfer to your team
  12. Provider contracted through HP
  13. Copy Demos
  14. Transfer to ACCT
  15. Auth request for DTX
  16. Quoted Plan Year Ded.
  17. EAP Letter emailed or faxed
  18. Directed to website for IOP auth form
  19. Member with your birth month
  20. Transfer to Case Manager
  21. Transfer to dedicated Cigna EE team
  22. Reg'd into MAP index #
  23. Brandon answered SOS
  24. Gave IVR Survey script