Directedto websitefor IOPauth formGave IVRSurveyscriptTPAAccountDirectedcaller tocignaforhcpTransfertoMemberServicesEAPLetteremailed orfaxedProvidercontractedthroughHPCopyDemosTransfertoACCTMemberwith yourbirthmonthTransfer todedicatedCigna EEteamReg'd intoMAPindex #Transferto CaseManagerQuotedPlan YearDed.GretaansweredSOSBrandonansweredSOSQuoteddeductibleover$1,000ScrambledTapeAuthrequestfor DTXAuth'd 8EAPsessionsUsedCBH CallGuideWarmtransfer toyour teamCheckedonexistingREGISSent listofreferralsDirectedto websitefor IOPauth formGave IVRSurveyscriptTPAAccountDirectedcaller tocignaforhcpTransfertoMemberServicesEAPLetteremailed orfaxedProvidercontractedthroughHPCopyDemosTransfertoACCTMemberwith yourbirthmonthTransfer todedicatedCigna EEteamReg'd intoMAPindex #Transferto CaseManagerQuotedPlan YearDed.GretaansweredSOSBrandonansweredSOSQuoteddeductibleover$1,000ScrambledTapeAuthrequestfor DTXAuth'd 8EAPsessionsUsedCBH CallGuideWarmtransfer toyour teamCheckedonexistingREGISSent listofreferrals

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Directed to website for IOP auth form
  2. Gave IVR Survey script
  3. TPA Account
  4. Directed caller to cignaforhcp
  5. Transfer to Member Services
  6. EAP Letter emailed or faxed
  7. Provider contracted through HP
  8. Copy Demos
  9. Transfer to ACCT
  10. Member with your birth month
  11. Transfer to dedicated Cigna EE team
  12. Reg'd into MAP index #
  13. Transfer to Case Manager
  14. Quoted Plan Year Ded.
  15. Greta answered SOS
  16. Brandon answered SOS
  17. Quoted deductible over $1,000
  18. Scrambled Tape
  19. Auth request for DTX
  20. Auth'd 8 EAP sessions
  21. Used CBH Call Guide
  22. Warm transfer to your team
  23. Checked on existing REGIS
  24. Sent list of referrals