ScrambledTapeTPAAccountAuthrequestfor DTXCheckedonexistingREGISTransfertoMemberServicesSent listofreferralsDirectedcaller tocignaforhcpCopyDemosWarmtransfer toyour teamReg'd intoMAPindex #QuotedPlan YearDed.Directedto websitefor IOPauth formGretaansweredSOSTransfertoACCTEAPLetteremailed orfaxedAuth'd 8EAPsessionsBrandonansweredSOSTransfer todedicatedCigna EEteamUsedCBH CallGuideMemberwith yourbirthmonthProvidercontractedthroughHPGave IVRSurveyscriptTransferto CaseManagerQuoteddeductibleover$1,000ScrambledTapeTPAAccountAuthrequestfor DTXCheckedonexistingREGISTransfertoMemberServicesSent listofreferralsDirectedcaller tocignaforhcpCopyDemosWarmtransfer toyour teamReg'd intoMAPindex #QuotedPlan YearDed.Directedto websitefor IOPauth formGretaansweredSOSTransfertoACCTEAPLetteremailed orfaxedAuth'd 8EAPsessionsBrandonansweredSOSTransfer todedicatedCigna EEteamUsedCBH CallGuideMemberwith yourbirthmonthProvidercontractedthroughHPGave IVRSurveyscriptTransferto CaseManagerQuoteddeductibleover$1,000

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scrambled Tape
  2. TPA Account
  3. Auth request for DTX
  4. Checked on existing REGIS
  5. Transfer to Member Services
  6. Sent list of referrals
  7. Directed caller to cignaforhcp
  8. Copy Demos
  9. Warm transfer to your team
  10. Reg'd into MAP index #
  11. Quoted Plan Year Ded.
  12. Directed to website for IOP auth form
  13. Greta answered SOS
  14. Transfer to ACCT
  15. EAP Letter emailed or faxed
  16. Auth'd 8 EAP sessions
  17. Brandon answered SOS
  18. Transfer to dedicated Cigna EE team
  19. Used CBH Call Guide
  20. Member with your birth month
  21. Provider contracted through HP
  22. Gave IVR Survey script
  23. Transfer to Case Manager
  24. Quoted deductible over $1,000