TPAAccountCheckedonexistingREGISAuthrequestfor DTXDirectedto websitefor IOPauth formMemberwith yourbirthmonthTransfer todedicatedCigna EEteamQuoteddeductibleover$1,000BrandonansweredSOSSent listofreferralsDirectedcaller tocignaforhcpProvidercontractedthroughHPScrambledTapeWarmtransfer toyour teamTransfertoMemberServicesTransfertoACCTReg'd intoMAPindex #Auth'd 8EAPsessionsEAPLetteremailed orfaxedCopyDemosGave IVRSurveyscriptTransferto CaseManagerGretaansweredSOSUsedCBH CallGuideQuotedPlan YearDed.TPAAccountCheckedonexistingREGISAuthrequestfor DTXDirectedto websitefor IOPauth formMemberwith yourbirthmonthTransfer todedicatedCigna EEteamQuoteddeductibleover$1,000BrandonansweredSOSSent listofreferralsDirectedcaller tocignaforhcpProvidercontractedthroughHPScrambledTapeWarmtransfer toyour teamTransfertoMemberServicesTransfertoACCTReg'd intoMAPindex #Auth'd 8EAPsessionsEAPLetteremailed orfaxedCopyDemosGave IVRSurveyscriptTransferto CaseManagerGretaansweredSOSUsedCBH CallGuideQuotedPlan YearDed.

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TPA Account
  2. Checked on existing REGIS
  3. Auth request for DTX
  4. Directed to website for IOP auth form
  5. Member with your birth month
  6. Transfer to dedicated Cigna EE team
  7. Quoted deductible over $1,000
  8. Brandon answered SOS
  9. Sent list of referrals
  10. Directed caller to cignaforhcp
  11. Provider contracted through HP
  12. Scrambled Tape
  13. Warm transfer to your team
  14. Transfer to Member Services
  15. Transfer to ACCT
  16. Reg'd into MAP index #
  17. Auth'd 8 EAP sessions
  18. EAP Letter emailed or faxed
  19. Copy Demos
  20. Gave IVR Survey script
  21. Transfer to Case Manager
  22. Greta answered SOS
  23. Used CBH Call Guide
  24. Quoted Plan Year Ded.