Transferto CaseManagerWarmtransfer toyour teamTransfertoMemberServicesEAPLetteremailed orfaxedQuotedPlan YearDed.Transfer todedicatedCigna EEteamDirectedcaller tocignaforhcpMemberwith yourbirthmonthBrandonansweredSOSScrambledTapeGave IVRSurveyscriptAuthrequestfor DTXQuoteddeductibleover$1,000CheckedonexistingREGISDirectedto websitefor IOPauth formUsedCBH CallGuideAuth'd 8EAPsessionsProvidercontractedthroughHPCopyDemosSent listofreferralsReg'd intoMAPindex #TPAAccountTransfertoACCTGretaansweredSOSTransferto CaseManagerWarmtransfer toyour teamTransfertoMemberServicesEAPLetteremailed orfaxedQuotedPlan YearDed.Transfer todedicatedCigna EEteamDirectedcaller tocignaforhcpMemberwith yourbirthmonthBrandonansweredSOSScrambledTapeGave IVRSurveyscriptAuthrequestfor DTXQuoteddeductibleover$1,000CheckedonexistingREGISDirectedto websitefor IOPauth formUsedCBH CallGuideAuth'd 8EAPsessionsProvidercontractedthroughHPCopyDemosSent listofreferralsReg'd intoMAPindex #TPAAccountTransfertoACCTGretaansweredSOS

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Case Manager
  2. Warm transfer to your team
  3. Transfer to Member Services
  4. EAP Letter emailed or faxed
  5. Quoted Plan Year Ded.
  6. Transfer to dedicated Cigna EE team
  7. Directed caller to cignaforhcp
  8. Member with your birth month
  9. Brandon answered SOS
  10. Scrambled Tape
  11. Gave IVR Survey script
  12. Auth request for DTX
  13. Quoted deductible over $1,000
  14. Checked on existing REGIS
  15. Directed to website for IOP auth form
  16. Used CBH Call Guide
  17. Auth'd 8 EAP sessions
  18. Provider contracted through HP
  19. Copy Demos
  20. Sent list of referrals
  21. Reg'd into MAP index #
  22. TPA Account
  23. Transfer to ACCT
  24. Greta answered SOS