TransfertoMemberServicesReg'd intoMAPindex #Directedcaller tocignaforhcpGretaansweredSOSEAPLetteremailed orfaxedUsedCBH CallGuideTransfertoACCTTPAAccountBrandonansweredSOSProvidercontractedthroughHPCheckedonexistingREGISScrambledTapeMemberwith yourbirthmonthAuth'd 8EAPsessionsCopyDemosSent listofreferralsTransferto CaseManagerAuthrequestfor DTXGave IVRSurveyscriptQuotedPlan YearDed.Transfer todedicatedCigna EEteamDirectedto websitefor IOPauth formQuoteddeductibleover$1,000Warmtransfer toyour teamTransfertoMemberServicesReg'd intoMAPindex #Directedcaller tocignaforhcpGretaansweredSOSEAPLetteremailed orfaxedUsedCBH CallGuideTransfertoACCTTPAAccountBrandonansweredSOSProvidercontractedthroughHPCheckedonexistingREGISScrambledTapeMemberwith yourbirthmonthAuth'd 8EAPsessionsCopyDemosSent listofreferralsTransferto CaseManagerAuthrequestfor DTXGave IVRSurveyscriptQuotedPlan YearDed.Transfer todedicatedCigna EEteamDirectedto websitefor IOPauth formQuoteddeductibleover$1,000Warmtransfer toyour team

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Member Services
  2. Reg'd into MAP index #
  3. Directed caller to cignaforhcp
  4. Greta answered SOS
  5. EAP Letter emailed or faxed
  6. Used CBH Call Guide
  7. Transfer to ACCT
  8. TPA Account
  9. Brandon answered SOS
  10. Provider contracted through HP
  11. Checked on existing REGIS
  12. Scrambled Tape
  13. Member with your birth month
  14. Auth'd 8 EAP sessions
  15. Copy Demos
  16. Sent list of referrals
  17. Transfer to Case Manager
  18. Auth request for DTX
  19. Gave IVR Survey script
  20. Quoted Plan Year Ded.
  21. Transfer to dedicated Cigna EE team
  22. Directed to website for IOP auth form
  23. Quoted deductible over $1,000
  24. Warm transfer to your team