Used CBH Call Guide Transfer to Member Services Sent list of referrals Transfer to Case Manager Member with your birth month Warm transfer to your team Copy Demos Quoted Plan Year Ded. Directed to website for IOP auth form Auth request for DTX Quoted deductible over $1,000 Scrambled Tape Transfer to dedicated Cigna EE team EAP Letter emailed or faxed Checked on existing REGIS TPA Account Gave IVR Survey script Greta answered SOS Brandon answered SOS Reg'd into MAP index # Transfer to ACCT Directed caller to cignaforhcp Auth'd 8 EAP sessions Provider contracted through HP Used CBH Call Guide Transfer to Member Services Sent list of referrals Transfer to Case Manager Member with your birth month Warm transfer to your team Copy Demos Quoted Plan Year Ded. Directed to website for IOP auth form Auth request for DTX Quoted deductible over $1,000 Scrambled Tape Transfer to dedicated Cigna EE team EAP Letter emailed or faxed Checked on existing REGIS TPA Account Gave IVR Survey script Greta answered SOS Brandon answered SOS Reg'd into MAP index # Transfer to ACCT Directed caller to cignaforhcp Auth'd 8 EAP sessions Provider contracted through HP
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used CBH Call Guide
Transfer to Member Services
Sent list of referrals
Transfer to Case Manager
Member with your birth month
Warm transfer to your team
Copy Demos
Quoted Plan Year Ded.
Directed to website for IOP auth form
Auth request for DTX
Quoted deductible over $1,000
Scrambled Tape
Transfer to dedicated Cigna EE team
EAP Letter emailed or faxed
Checked on existing REGIS
TPA Account
Gave IVR Survey script
Greta answered SOS
Brandon answered SOS
Reg'd into MAP index #
Transfer to ACCT
Directed caller to cignaforhcp
Auth'd 8 EAP sessions
Provider contracted through HP