Directedcaller tocignaforhcpReg'd intoMAPindex #Warmtransfer toyour teamAuth'd 8EAPsessionsTPAAccountMemberwith yourbirthmonthTransferto CaseManagerGave IVRSurveyscriptBrandonansweredSOSTransfertoMemberServicesGretaansweredSOSEAPLetteremailed orfaxedScrambledTapeTransfer todedicatedCigna EEteamQuoteddeductibleover$1,000ProvidercontractedthroughHPAuthrequestfor DTXTransfertoACCTDirectedto websitefor IOPauth formCopyDemosCheckedonexistingREGISUsedCBH CallGuideQuotedPlan YearDed.Sent listofreferralsDirectedcaller tocignaforhcpReg'd intoMAPindex #Warmtransfer toyour teamAuth'd 8EAPsessionsTPAAccountMemberwith yourbirthmonthTransferto CaseManagerGave IVRSurveyscriptBrandonansweredSOSTransfertoMemberServicesGretaansweredSOSEAPLetteremailed orfaxedScrambledTapeTransfer todedicatedCigna EEteamQuoteddeductibleover$1,000ProvidercontractedthroughHPAuthrequestfor DTXTransfertoACCTDirectedto websitefor IOPauth formCopyDemosCheckedonexistingREGISUsedCBH CallGuideQuotedPlan YearDed.Sent listofreferrals

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Directed caller to cignaforhcp
  2. Reg'd into MAP index #
  3. Warm transfer to your team
  4. Auth'd 8 EAP sessions
  5. TPA Account
  6. Member with your birth month
  7. Transfer to Case Manager
  8. Gave IVR Survey script
  9. Brandon answered SOS
  10. Transfer to Member Services
  11. Greta answered SOS
  12. EAP Letter emailed or faxed
  13. Scrambled Tape
  14. Transfer to dedicated Cigna EE team
  15. Quoted deductible over $1,000
  16. Provider contracted through HP
  17. Auth request for DTX
  18. Transfer to ACCT
  19. Directed to website for IOP auth form
  20. Copy Demos
  21. Checked on existing REGIS
  22. Used CBH Call Guide
  23. Quoted Plan Year Ded.
  24. Sent list of referrals