Quoted Plan Year Ded. Checked on existing REGIS Auth request for DTX Provider contracted through HP Gave IVR Survey script Used CBH Call Guide Quoted deductible over $1,000 Member with your birth month Directed caller to cignaforhcp EAP Letter emailed or faxed Directed to website for IOP auth form Reg'd into MAP index # Copy Demos Sent list of referrals Transfer to ACCT Brandon answered SOS TPA Account Auth'd 8 EAP sessions Transfer to dedicated Cigna EE team Transfer to Case Manager Scrambled Tape Greta answered SOS Transfer to Member Services Warm transfer to your team Quoted Plan Year Ded. Checked on existing REGIS Auth request for DTX Provider contracted through HP Gave IVR Survey script Used CBH Call Guide Quoted deductible over $1,000 Member with your birth month Directed caller to cignaforhcp EAP Letter emailed or faxed Directed to website for IOP auth form Reg'd into MAP index # Copy Demos Sent list of referrals Transfer to ACCT Brandon answered SOS TPA Account Auth'd 8 EAP sessions Transfer to dedicated Cigna EE team Transfer to Case Manager Scrambled Tape Greta answered SOS Transfer to Member Services Warm transfer to your team
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Quoted Plan Year Ded.
Checked on existing REGIS
Auth request for DTX
Provider contracted through HP
Gave IVR Survey script
Used CBH Call Guide
Quoted deductible over $1,000
Member with your birth month
Directed caller to cignaforhcp
EAP Letter emailed or faxed
Directed to website for IOP auth form
Reg'd into MAP index #
Copy Demos
Sent list of referrals
Transfer to ACCT
Brandon answered SOS
TPA Account
Auth'd 8 EAP sessions
Transfer to dedicated Cigna EE team
Transfer to Case Manager
Scrambled Tape
Greta answered SOS
Transfer to Member Services
Warm transfer to your team