TransfertoACCTTransfer todedicatedCigna EEteamUsedCBH CallGuideGave IVRSurveyscriptSent listofreferralsCheckedonexistingREGISTransferto CaseManagerEAPLetteremailed orfaxedQuotedPlan YearDed.Reg'd intoMAPindex #ProvidercontractedthroughHPGretaansweredSOSTPAAccountMemberwith yourbirthmonthCopyDemosQuoteddeductibleover$1,000Auth'd 8EAPsessionsAuthrequestfor DTXTransfertoMemberServicesScrambledTapeDirectedcaller tocignaforhcpDirectedto websitefor IOPauth formBrandonansweredSOSWarmtransfer toyour teamTransfertoACCTTransfer todedicatedCigna EEteamUsedCBH CallGuideGave IVRSurveyscriptSent listofreferralsCheckedonexistingREGISTransferto CaseManagerEAPLetteremailed orfaxedQuotedPlan YearDed.Reg'd intoMAPindex #ProvidercontractedthroughHPGretaansweredSOSTPAAccountMemberwith yourbirthmonthCopyDemosQuoteddeductibleover$1,000Auth'd 8EAPsessionsAuthrequestfor DTXTransfertoMemberServicesScrambledTapeDirectedcaller tocignaforhcpDirectedto websitefor IOPauth formBrandonansweredSOSWarmtransfer toyour team

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to ACCT
  2. Transfer to dedicated Cigna EE team
  3. Used CBH Call Guide
  4. Gave IVR Survey script
  5. Sent list of referrals
  6. Checked on existing REGIS
  7. Transfer to Case Manager
  8. EAP Letter emailed or faxed
  9. Quoted Plan Year Ded.
  10. Reg'd into MAP index #
  11. Provider contracted through HP
  12. Greta answered SOS
  13. TPA Account
  14. Member with your birth month
  15. Copy Demos
  16. Quoted deductible over $1,000
  17. Auth'd 8 EAP sessions
  18. Auth request for DTX
  19. Transfer to Member Services
  20. Scrambled Tape
  21. Directed caller to cignaforhcp
  22. Directed to website for IOP auth form
  23. Brandon answered SOS
  24. Warm transfer to your team