TransfertoMemberServicesTransfertoACCTAuth'd 8EAPsessionsTPAAccountBrandonansweredSOSWarmtransfer toyour teamEAPLetteremailed orfaxedTransferto CaseManagerAuthrequestfor DTXProvidercontractedthroughHPGretaansweredSOSGave IVRSurveyscriptTransfer todedicatedCigna EEteamUsedCBH CallGuideReg'd intoMAPindex #ScrambledTapeDirectedcaller tocignaforhcpCheckedonexistingREGISDirectedto websitefor IOPauth formMemberwith yourbirthmonthQuotedPlan YearDed.Sent listofreferralsQuoteddeductibleover$1,000CopyDemosTransfertoMemberServicesTransfertoACCTAuth'd 8EAPsessionsTPAAccountBrandonansweredSOSWarmtransfer toyour teamEAPLetteremailed orfaxedTransferto CaseManagerAuthrequestfor DTXProvidercontractedthroughHPGretaansweredSOSGave IVRSurveyscriptTransfer todedicatedCigna EEteamUsedCBH CallGuideReg'd intoMAPindex #ScrambledTapeDirectedcaller tocignaforhcpCheckedonexistingREGISDirectedto websitefor IOPauth formMemberwith yourbirthmonthQuotedPlan YearDed.Sent listofreferralsQuoteddeductibleover$1,000CopyDemos

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Transfer to Member Services
  2. Transfer to ACCT
  3. Auth'd 8 EAP sessions
  4. TPA Account
  5. Brandon answered SOS
  6. Warm transfer to your team
  7. EAP Letter emailed or faxed
  8. Transfer to Case Manager
  9. Auth request for DTX
  10. Provider contracted through HP
  11. Greta answered SOS
  12. Gave IVR Survey script
  13. Transfer to dedicated Cigna EE team
  14. Used CBH Call Guide
  15. Reg'd into MAP index #
  16. Scrambled Tape
  17. Directed caller to cignaforhcp
  18. Checked on existing REGIS
  19. Directed to website for IOP auth form
  20. Member with your birth month
  21. Quoted Plan Year Ded.
  22. Sent list of referrals
  23. Quoted deductible over $1,000
  24. Copy Demos