Memberwith yourbirthmonthGretaansweredSOSUsedCBH CallGuideCopyDemosCheckedonexistingREGISEAPLetteremailed orfaxedDirectedcaller tocignaforhcpQuotedPlan YearDed.Sent listofreferralsAuth'd 8EAPsessionsAuthrequestfor DTXTPAAccountTransfertoMemberServicesBrandonansweredSOSDirectedto websitefor IOPauth formQuoteddeductibleover$1,000ScrambledTapeWarmtransfer toyour teamGave IVRSurveyscriptProvidercontractedthroughHPTransfertoACCTTransferto CaseManagerReg'd intoMAPindex #Transfer todedicatedCigna EEteamMemberwith yourbirthmonthGretaansweredSOSUsedCBH CallGuideCopyDemosCheckedonexistingREGISEAPLetteremailed orfaxedDirectedcaller tocignaforhcpQuotedPlan YearDed.Sent listofreferralsAuth'd 8EAPsessionsAuthrequestfor DTXTPAAccountTransfertoMemberServicesBrandonansweredSOSDirectedto websitefor IOPauth formQuoteddeductibleover$1,000ScrambledTapeWarmtransfer toyour teamGave IVRSurveyscriptProvidercontractedthroughHPTransfertoACCTTransferto CaseManagerReg'd intoMAPindex #Transfer todedicatedCigna EEteam

PSC Benefits BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member with your birth month
  2. Greta answered SOS
  3. Used CBH Call Guide
  4. Copy Demos
  5. Checked on existing REGIS
  6. EAP Letter emailed or faxed
  7. Directed caller to cignaforhcp
  8. Quoted Plan Year Ded.
  9. Sent list of referrals
  10. Auth'd 8 EAP sessions
  11. Auth request for DTX
  12. TPA Account
  13. Transfer to Member Services
  14. Brandon answered SOS
  15. Directed to website for IOP auth form
  16. Quoted deductible over $1,000
  17. Scrambled Tape
  18. Warm transfer to your team
  19. Gave IVR Survey script
  20. Provider contracted through HP
  21. Transfer to ACCT
  22. Transfer to Case Manager
  23. Reg'd into MAP index #
  24. Transfer to dedicated Cigna EE team