told provider to use IVR ??????? request a supervisor ??????? MI claim appeal inquiry auth received inquiry verify a CPT code ??????? Medicare Complete Auth inqiury verify 3 or more CPT codes IL claim appeal inquiry states used IVR without proof of statement Medicare appeal claim inquiry prov/mbr request pcp change MI Medicaid Auth inquiry called by your name 5 times placed on mute several times Medicare Complete claim inquiry asked to spell your name member needs interpreter had to repeat yourself 2 or more you are placed on hold IL Medicaid Auth Inquiry you're stuck listening elevator told provider to use IVR ??????? request a supervisor ??????? MI claim appeal inquiry auth received inquiry verify a CPT code ??????? Medicare Complete Auth inqiury verify 3 or more CPT codes IL claim appeal inquiry states used IVR without proof of statement Medicare appeal claim inquiry prov/mbr request pcp change MI Medicaid Auth inquiry called by your name 5 times placed on mute several times Medicare Complete claim inquiry asked to spell your name member needs interpreter had to repeat yourself 2 or more you are placed on hold IL Medicaid Auth Inquiry you're stuck listening elevator
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-told provider to use IVR
G-???????
G-request a supervisor
G-???????
I-MI claim appeal inquiry
O-auth received inquiry
B-verify a CPT code
B-???????
I-Medicare Complete Auth inqiury
O-verify 3 or more CPT codes
I-IL claim appeal inquiry
I-states used IVR without proof of statement
O-Medicare appeal claim inquiry
B-prov/mbr request pcp change
N-MI Medicaid Auth
inquiry
B-called by your name 5 times
N-placed on mute several times
I-Medicare Complete claim inquiry
N-asked to spell your name
O-member needs interpreter
G-had to repeat yourself 2 or more
O-you are placed on hold
G-IL Medicaid Auth Inquiry
B-you're stuck listening elevator