you are placed on hold IL Medicaid Auth Inquiry told provider to use IVR verify 3 or more CPT codes placed on mute several times MI claim appeal inquiry ??????? verify a CPT code IL claim appeal inquiry Medicare appeal claim inquiry Medicare Complete claim inquiry states used IVR without proof of statement ??????? asked to spell your name request a supervisor prov/mbr request pcp change called by your name 5 times had to repeat yourself 2 or more ??????? member needs interpreter you're stuck listening elevator auth received inquiry MI Medicaid Auth inquiry Medicare Complete Auth inqiury you are placed on hold IL Medicaid Auth Inquiry told provider to use IVR verify 3 or more CPT codes placed on mute several times MI claim appeal inquiry ??????? verify a CPT code IL claim appeal inquiry Medicare appeal claim inquiry Medicare Complete claim inquiry states used IVR without proof of statement ??????? asked to spell your name request a supervisor prov/mbr request pcp change called by your name 5 times had to repeat yourself 2 or more ??????? member needs interpreter you're stuck listening elevator auth received inquiry MI Medicaid Auth inquiry Medicare Complete Auth inqiury
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-you are placed on hold
G-IL Medicaid Auth Inquiry
N-told provider to use IVR
O-verify 3 or more CPT codes
N-placed on mute several times
I-MI claim appeal inquiry
B-???????
B-verify a CPT code
I-IL claim appeal inquiry
O-Medicare appeal claim inquiry
I-Medicare Complete claim inquiry
I-states used IVR without proof of statement
G-???????
N-asked to spell your name
G-request a supervisor
B-prov/mbr request pcp change
B-called by your name 5 times
G-had to repeat yourself 2 or more
G-???????
O-member needs interpreter
B-you're stuck listening elevator
O-auth received inquiry
N-MI Medicaid Auth
inquiry
I-Medicare Complete Auth inqiury