request a supervisor called by your name 5 times ??????? member needs interpreter MI Medicaid Auth inquiry prov/mbr request pcp change auth received inquiry IL claim appeal inquiry Medicare Complete Auth inqiury Medicare Complete claim inquiry ??????? had to repeat yourself 2 or more you're stuck listening elevator asked to spell your name verify a CPT code placed on mute several times you are placed on hold states used IVR without proof of statement verify 3 or more CPT codes Medicare appeal claim inquiry told provider to use IVR MI claim appeal inquiry IL Medicaid Auth Inquiry ??????? request a supervisor called by your name 5 times ??????? member needs interpreter MI Medicaid Auth inquiry prov/mbr request pcp change auth received inquiry IL claim appeal inquiry Medicare Complete Auth inqiury Medicare Complete claim inquiry ??????? had to repeat yourself 2 or more you're stuck listening elevator asked to spell your name verify a CPT code placed on mute several times you are placed on hold states used IVR without proof of statement verify 3 or more CPT codes Medicare appeal claim inquiry told provider to use IVR MI claim appeal inquiry IL Medicaid Auth Inquiry ???????
(Print)
G-request a supervisor
B-called by your name 5 times
B-???????
O-member needs interpreter
N-MI Medicaid Auth
inquiry
B-prov/mbr request pcp change
O-auth received inquiry
I-IL claim appeal inquiry
I-Medicare Complete Auth inqiury
I-Medicare Complete claim inquiry
G-???????
G-had to repeat yourself 2 or more
B-you're stuck listening elevator
N-asked to spell your name
B-verify a CPT code
N-placed on mute several times
O-you are placed on hold
I-states used IVR without proof of statement
O-verify 3 or more CPT codes
O-Medicare appeal claim inquiry
N-told provider to use IVR
I-MI claim appeal inquiry
G-IL Medicaid Auth Inquiry
G-???????
