Client Complains Voicemail Box Not Set Up Youthful Driver “Didn’t Get the Attachment” “Why Do I Have Insurance” Client Mentions Reform “Shop My Rates” Ask For Upsell “Sent in the Payment” Used Retention Checklist Review Deductibles “I Don’t Need PIP” Explain PIP Reinstatement Ask For Referral Review Auto Coverage Invalid Contact Info in AMS Example of Liab Claim “The Dealer Told Me” Add Email to AMS File “Where is My Refund” “I Have a Clean Record” Declines Coverage “Why Does That Matter” “Why Did My Policy Cancel” “Can I Get a Discount” “When Is My Renewal” Ask For Umbrella Review Home Coverage Offer to Increase W&Sb Mortgage Company Error Voicemail Box Full Client Calls You the Wrong Name “I Sent in a Payment” “Who Is My Insurance With” Galvanized Plumbing “Cancel My Car” Ask To Speak With Someone Else Ask for Account Round “I have my Insur. with you” “Thank You” Explain Insurance Score Ask For Life Insurance “Do I Really Need This” “Send Me a Text” “How Much Will This Cost” “Why Did My Insurance Go Up” Woodstove Bad Phone Connection “Fixed Income” “Let me talk to you manager” “Fax Is Missing” “Closing Today” “why am I being punished by using my ins.” “Rates Increase By __%” Client Hangs Up “Grace Period” Client Swears “Is the Quote Ready Yet” “Ive been a longtime customer” “Why Am I Being Billed” Dec Page Request Lapse In Coverage Client Complains Voicemail Box Not Set Up Youthful Driver “Didn’t Get the Attachment” “Why Do I Have Insurance” Client Mentions Reform “Shop My Rates” Ask For Upsell “Sent in the Payment” Used Retention Checklist Review Deductibles “I Don’t Need PIP” Explain PIP Reinstatement Ask For Referral Review Auto Coverage Invalid Contact Info in AMS Example of Liab Claim “The Dealer Told Me” Add Email to AMS File “Where is My Refund” “I Have a Clean Record” Declines Coverage “Why Does That Matter” “Why Did My Policy Cancel” “Can I Get a Discount” “When Is My Renewal” Ask For Umbrella Review Home Coverage Offer to Increase W&Sb Mortgage Company Error Voicemail Box Full Client Calls You the Wrong Name “I Sent in a Payment” “Who Is My Insurance With” Galvanized Plumbing “Cancel My Car” Ask To Speak With Someone Else Ask for Account Round “I have my Insur. with you” “Thank You” Explain Insurance Score Ask For Life Insurance “Do I Really Need This” “Send Me a Text” “How Much Will This Cost” “Why Did My Insurance Go Up” Woodstove Bad Phone Connection “Fixed Income” “Let me talk to you manager” “Fax Is Missing” “Closing Today” “why am I being punished by using my ins.” “Rates Increase By __%” Client Hangs Up “Grace Period” Client Swears “Is the Quote Ready Yet” “Ive been a longtime customer” “Why Am I Being Billed” Dec Page Request Lapse In Coverage
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client Complains
Voicemail Box Not Set Up
Youthful Driver
“Didn’t Get the Attachment”
“Why Do I Have Insurance”
Client Mentions Reform
“Shop My Rates”
Ask For Upsell
“Sent in the Payment”
Used Retention Checklist
Review Deductibles
“I Don’t Need PIP”
Explain PIP
Reinstatement
Ask For Referral
Review Auto Coverage
Invalid Contact Info in AMS
Example of Liab Claim
“The Dealer Told Me”
Add Email to AMS File
“Where is My Refund”
“I Have a Clean Record”
Declines Coverage
“Why Does That Matter”
“Why Did My Policy Cancel”
“Can I Get a Discount”
“When Is My Renewal”
Ask For Umbrella
Review Home Coverage
Offer to Increase W&Sb
Mortgage Company Error
Voicemail Box Full
Client Calls You the Wrong Name
“I Sent in a Payment”
“Who Is My Insurance With”
Galvanized Plumbing
“Cancel My Car”
Ask To Speak With Someone Else
Ask for Account Round
“I have my Insur. with you”
“Thank You”
Explain Insurance Score
Ask For Life Insurance
“Do I Really Need This”
“Send Me a Text”
“How Much Will This Cost”
“Why Did My Insurance Go Up”
Woodstove
Bad Phone Connection
“Fixed Income”
“Let me talk to you manager”
“Fax Is Missing”
“Closing Today”
“why am I being punished by using my ins.”
“Rates Increase By __%”
Client Hangs Up
“Grace Period”
Client Swears
“Is the Quote Ready Yet”
“Ive been a longtime customer”
“Why Am I Being Billed”
Dec Page Request
Lapse In Coverage