ClientComplainsVoicemailBox NotSet UpYouthfulDriver“Didn’t GettheAttachment”“Why Do IHaveInsurance”ClientMentionsReform“ShopMyRates”AskForUpsell“Sent inthePayment”UsedRetentionChecklistReviewDeductibles“I Don’tNeedPIP”ExplainPIPReinstatementAsk ForReferralReviewAutoCoverageInvalidContactInfo inAMSExampleof LiabClaim“TheDealerTold Me”AddEmail toAMS File“Whereis MyRefund”“I Havea CleanRecord”DeclinesCoverage“WhyDoes ThatMatter”“Why DidMy PolicyCancel”“Can IGet aDiscount”“When IsMyRenewal”Ask ForUmbrellaReviewHomeCoverageOffer toIncreaseW&SbMortgageCompanyErrorVoicemailBox FullClientCalls Youthe WrongName“I Sent inaPayment”“Who IsMyInsuranceWith”GalvanizedPlumbing“CancelMyCar”Ask ToSpeak WithSomeoneElseAsk forAccountRound“I havemy Insur.with you”“ThankYou”ExplainInsuranceScoreAsk ForLifeInsurance“Do IReallyNeedThis”“SendMe aText”“HowMuch WillThis Cost”“Why DidMyInsuranceGo Up”WoodstoveBad PhoneConnection“FixedIncome”“Let metalk to youmanager”“Fax IsMissing”“ClosingToday”“why am Ibeingpunished byusing myins.”“RatesIncreaseBy __%”ClientHangsUp“GracePeriod”ClientSwears“Is theQuoteReadyYet”“Ive beena longtimecustomer”“Why AmI BeingBilled”DecPageRequestLapse InCoverageClientComplainsVoicemailBox NotSet UpYouthfulDriver“Didn’t GettheAttachment”“Why Do IHaveInsurance”ClientMentionsReform“ShopMyRates”AskForUpsell“Sent inthePayment”UsedRetentionChecklistReviewDeductibles“I Don’tNeedPIP”ExplainPIPReinstatementAsk ForReferralReviewAutoCoverageInvalidContactInfo inAMSExampleof LiabClaim“TheDealerTold Me”AddEmail toAMS File“Whereis MyRefund”“I Havea CleanRecord”DeclinesCoverage“WhyDoes ThatMatter”“Why DidMy PolicyCancel”“Can IGet aDiscount”“When IsMyRenewal”Ask ForUmbrellaReviewHomeCoverageOffer toIncreaseW&SbMortgageCompanyErrorVoicemailBox FullClientCalls Youthe WrongName“I Sent inaPayment”“Who IsMyInsuranceWith”GalvanizedPlumbing“CancelMyCar”Ask ToSpeak WithSomeoneElseAsk forAccountRound“I havemy Insur.with you”“ThankYou”ExplainInsuranceScoreAsk ForLifeInsurance“Do IReallyNeedThis”“SendMe aText”“HowMuch WillThis Cost”“Why DidMyInsuranceGo Up”WoodstoveBad PhoneConnection“FixedIncome”“Let metalk to youmanager”“Fax IsMissing”“ClosingToday”“why am Ibeingpunished byusing myins.”“RatesIncreaseBy __%”ClientHangsUp“GracePeriod”ClientSwears“Is theQuoteReadyYet”“Ive beena longtimecustomer”“Why AmI BeingBilled”DecPageRequestLapse InCoverage

Insurance Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Complains
  2. Voicemail Box Not Set Up
  3. Youthful Driver
  4. “Didn’t Get the Attachment”
  5. “Why Do I Have Insurance”
  6. Client Mentions Reform
  7. “Shop My Rates”
  8. Ask For Upsell
  9. “Sent in the Payment”
  10. Used Retention Checklist
  11. Review Deductibles
  12. “I Don’t Need PIP”
  13. Explain PIP
  14. Reinstatement
  15. Ask For Referral
  16. Review Auto Coverage
  17. Invalid Contact Info in AMS
  18. Example of Liab Claim
  19. “The Dealer Told Me”
  20. Add Email to AMS File
  21. “Where is My Refund”
  22. “I Have a Clean Record”
  23. Declines Coverage
  24. “Why Does That Matter”
  25. “Why Did My Policy Cancel”
  26. “Can I Get a Discount”
  27. “When Is My Renewal”
  28. Ask For Umbrella
  29. Review Home Coverage
  30. Offer to Increase W&Sb
  31. Mortgage Company Error
  32. Voicemail Box Full
  33. Client Calls You the Wrong Name
  34. “I Sent in a Payment”
  35. “Who Is My Insurance With”
  36. Galvanized Plumbing
  37. “Cancel My Car”
  38. Ask To Speak With Someone Else
  39. Ask for Account Round
  40. “I have my Insur. with you”
  41. “Thank You”
  42. Explain Insurance Score
  43. Ask For Life Insurance
  44. “Do I Really Need This”
  45. “Send Me a Text”
  46. “How Much Will This Cost”
  47. “Why Did My Insurance Go Up”
  48. Woodstove
  49. Bad Phone Connection
  50. “Fixed Income”
  51. “Let me talk to you manager”
  52. “Fax Is Missing”
  53. “Closing Today”
  54. “why am I being punished by using my ins.”
  55. “Rates Increase By __%”
  56. Client Hangs Up
  57. “Grace Period”
  58. Client Swears
  59. “Is the Quote Ready Yet”
  60. “Ive been a longtime customer”
  61. “Why Am I Being Billed”
  62. Dec Page Request
  63. Lapse In Coverage