Ask For Upsell “Why Am I Being Billed” Client Mentions Reform Repeat yourself 5+ times Explain PIP Used Retention Checklist “Can I Get a Discount” Review Auto Coverage Voicemail Box Full Client Hangs Up Voicemail Box Not Set Up “Is the Quote Ready Yet” Client Swears “Fixed Income” “Why Does That Matter” “Rates Increase By __%” “Do I Really Need This” “Let me talk to you manager” Bad Phone Connection Add Email to AMS File Ask For Umbrella Dec Page Request Claim less than $1K “Cancel My Car” Invalid Contact Info in AMS “Why Do I Have Insurance” Ask for Account Round “Ive been a longtime customer” Woodstove “I Don’t Need PIP” Review Deductibles Example of Liab Claim Galvanized Plumbing “When Is My Renewal” Lapse In Coverage Client Calls You the Wrong Name Declines Coverage “Why Did My Insurance Go Up” Ask For Life Insurance Youthful Driver “I Have a Clean Record” “Didn’t Get the Attachment” “How Much Will This Cost” Client Complains Explain Insurance Score “Thank You” Offer to Increase W&Sb “Who Is My Insurance With” Reinstatement “Why Did My Policy Cancel” “Sent in the Payment” Ask To Speak With Someone Else “Shop My Rates” “I Sent in a Payment” “why am I being punished by using my ins.” “I have my Insur. with you” “Grace Period” Ask For Referral Review Home Coverage Ask For Upsell “Why Am I Being Billed” Client Mentions Reform Repeat yourself 5+ times Explain PIP Used Retention Checklist “Can I Get a Discount” Review Auto Coverage Voicemail Box Full Client Hangs Up Voicemail Box Not Set Up “Is the Quote Ready Yet” Client Swears “Fixed Income” “Why Does That Matter” “Rates Increase By __%” “Do I Really Need This” “Let me talk to you manager” Bad Phone Connection Add Email to AMS File Ask For Umbrella Dec Page Request Claim less than $1K “Cancel My Car” Invalid Contact Info in AMS “Why Do I Have Insurance” Ask for Account Round “Ive been a longtime customer” Woodstove “I Don’t Need PIP” Review Deductibles Example of Liab Claim Galvanized Plumbing “When Is My Renewal” Lapse In Coverage Client Calls You the Wrong Name Declines Coverage “Why Did My Insurance Go Up” Ask For Life Insurance Youthful Driver “I Have a Clean Record” “Didn’t Get the Attachment” “How Much Will This Cost” Client Complains Explain Insurance Score “Thank You” Offer to Increase W&Sb “Who Is My Insurance With” Reinstatement “Why Did My Policy Cancel” “Sent in the Payment” Ask To Speak With Someone Else “Shop My Rates” “I Sent in a Payment” “why am I being punished by using my ins.” “I have my Insur. with you” “Grace Period” Ask For Referral Review Home Coverage
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ask For Upsell
“Why Am I Being Billed”
Client Mentions Reform
Repeat yourself 5+ times
Explain PIP
Used Retention Checklist
“Can I Get a Discount”
Review Auto Coverage
Voicemail Box Full
Client Hangs Up
Voicemail Box Not Set Up
“Is the Quote Ready Yet”
Client Swears
“Fixed Income”
“Why Does That Matter”
“Rates Increase By __%”
“Do I Really Need This”
“Let me talk to you manager”
Bad Phone Connection
Add Email to AMS File
Ask For Umbrella
Dec Page Request
Claim less than $1K
“Cancel My Car”
Invalid Contact Info in AMS
“Why Do I Have Insurance”
Ask for Account Round
“Ive been a longtime customer”
Woodstove
“I Don’t Need PIP”
Review Deductibles
Example of Liab Claim
Galvanized Plumbing
“When Is My Renewal”
Lapse In Coverage
Client Calls You the Wrong Name
Declines Coverage
“Why Did My Insurance Go Up”
Ask For Life Insurance
Youthful Driver
“I Have a Clean Record”
“Didn’t Get the Attachment”
“How Much Will This Cost”
Client Complains
Explain Insurance Score
“Thank You”
Offer to Increase W&Sb
“Who Is My Insurance With”
Reinstatement
“Why Did My Policy Cancel”
“Sent in the Payment”
Ask To Speak With Someone Else
“Shop My Rates”
“I Sent in a Payment”
“why am I being punished by using my ins.”
“I have my Insur. with you”
“Grace Period”
Ask For Referral
Review Home Coverage