Client Calls You the Wrong Name “I have my Insur. with you” “why am I being punished by using my ins.” “Do I Really Need This” “Why Does That Matter” Used Retention Checklist “Let me talk to you manager” “Rates Increase By __%” Ask For Umbrella Offer to Increase W&Sb Voicemail Box Not Set Up Client Mentions Reform “Why Am I Being Billed” Client Complains “I Don’t Need PIP” “Why Did My Insurance Go Up” Repeat yourself 5+ times Example of Liab Claim Declines Coverage Client Swears Explain PIP “Grace Period” Ask for Account Round Ask For Upsell Client Hangs Up Woodstove “Thank You” Youthful Driver “Who Is My Insurance With” Review Home Coverage Voicemail Box Full Review Deductibles “Can I Get a Discount” “Why Did My Policy Cancel” Claim less than $1K Ask For Referral “How Much Will This Cost” Reinstatement “Cancel My Car” “Shop My Rates” Explain Insurance Score “Is the Quote Ready Yet” Review Auto Coverage “Ive been a longtime customer” Add Email to AMS File Lapse In Coverage “Why Do I Have Insurance” “I Have a Clean Record” “When Is My Renewal” Galvanized Plumbing “I Sent in a Payment” “Fixed Income” Dec Page Request Bad Phone Connection “Didn’t Get the Attachment” Invalid Contact Info in AMS “Sent in the Payment” Ask To Speak With Someone Else Ask For Life Insurance Client Calls You the Wrong Name “I have my Insur. with you” “why am I being punished by using my ins.” “Do I Really Need This” “Why Does That Matter” Used Retention Checklist “Let me talk to you manager” “Rates Increase By __%” Ask For Umbrella Offer to Increase W&Sb Voicemail Box Not Set Up Client Mentions Reform “Why Am I Being Billed” Client Complains “I Don’t Need PIP” “Why Did My Insurance Go Up” Repeat yourself 5+ times Example of Liab Claim Declines Coverage Client Swears Explain PIP “Grace Period” Ask for Account Round Ask For Upsell Client Hangs Up Woodstove “Thank You” Youthful Driver “Who Is My Insurance With” Review Home Coverage Voicemail Box Full Review Deductibles “Can I Get a Discount” “Why Did My Policy Cancel” Claim less than $1K Ask For Referral “How Much Will This Cost” Reinstatement “Cancel My Car” “Shop My Rates” Explain Insurance Score “Is the Quote Ready Yet” Review Auto Coverage “Ive been a longtime customer” Add Email to AMS File Lapse In Coverage “Why Do I Have Insurance” “I Have a Clean Record” “When Is My Renewal” Galvanized Plumbing “I Sent in a Payment” “Fixed Income” Dec Page Request Bad Phone Connection “Didn’t Get the Attachment” Invalid Contact Info in AMS “Sent in the Payment” Ask To Speak With Someone Else Ask For Life Insurance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client Calls You the Wrong Name
“I have my Insur. with you”
“why am I being punished by using my ins.”
“Do I Really Need This”
“Why Does That Matter”
Used Retention Checklist
“Let me talk to you manager”
“Rates Increase By __%”
Ask For Umbrella
Offer to Increase W&Sb
Voicemail Box Not Set Up
Client Mentions Reform
“Why Am I Being Billed”
Client Complains
“I Don’t Need PIP”
“Why Did My Insurance Go Up”
Repeat yourself 5+ times
Example of Liab Claim
Declines Coverage
Client Swears
Explain PIP
“Grace Period”
Ask for Account Round
Ask For Upsell
Client Hangs Up
Woodstove
“Thank You”
Youthful Driver
“Who Is My Insurance With”
Review Home Coverage
Voicemail Box Full
Review Deductibles
“Can I Get a Discount”
“Why Did My Policy Cancel”
Claim less than $1K
Ask For Referral
“How Much Will This Cost”
Reinstatement
“Cancel My Car”
“Shop My Rates”
Explain Insurance Score
“Is the Quote Ready Yet”
Review Auto Coverage
“Ive been a longtime customer”
Add Email to AMS File
Lapse In Coverage
“Why Do I Have Insurance”
“I Have a Clean Record”
“When Is My Renewal”
Galvanized Plumbing
“I Sent in a Payment”
“Fixed Income”
Dec Page Request
Bad Phone Connection
“Didn’t Get the Attachment”
Invalid Contact Info in AMS
“Sent in the Payment”
Ask To Speak With Someone Else
Ask For Life Insurance