Ask To Speak With Someone Else Used Retention Checklist Galvanized Plumbing “Ive been a longtime customer” Declines Coverage Repeat yourself 5+ times “Why Am I Being Billed” Youthful Driver Claim less than $1K Review Home Coverage “Fixed Income” Ask For Referral Invalid Contact Info in AMS “Cancel My Car” Offer to Increase W&Sb “Why Did My Insurance Go Up” Ask for Account Round Client Mentions Reform “Why Does That Matter” “How Much Will This Cost” “I Have a Clean Record” “I Sent in a Payment” “Rates Increase By __%” “Can I Get a Discount” “Who Is My Insurance With” Review Auto Coverage Voicemail Box Not Set Up “I Don’t Need PIP” “why am I being punished by using my ins.” Ask For Umbrella “Let me talk to you manager” Reinstatement Review Deductibles Ask For Upsell Bad Phone Connection Client Complains “I have my Insur. with you” Voicemail Box Full “Is the Quote Ready Yet” Add Email to AMS File “Why Do I Have Insurance” Lapse In Coverage “Do I Really Need This” “Thank You” Example of Liab Claim Explain PIP “Shop My Rates” Client Swears “Why Did My Policy Cancel” Explain Insurance Score Dec Page Request “Grace Period” Client Calls You the Wrong Name “Sent in the Payment” Ask For Life Insurance Client Hangs Up “Didn’t Get the Attachment” Woodstove “When Is My Renewal” Ask To Speak With Someone Else Used Retention Checklist Galvanized Plumbing “Ive been a longtime customer” Declines Coverage Repeat yourself 5+ times “Why Am I Being Billed” Youthful Driver Claim less than $1K Review Home Coverage “Fixed Income” Ask For Referral Invalid Contact Info in AMS “Cancel My Car” Offer to Increase W&Sb “Why Did My Insurance Go Up” Ask for Account Round Client Mentions Reform “Why Does That Matter” “How Much Will This Cost” “I Have a Clean Record” “I Sent in a Payment” “Rates Increase By __%” “Can I Get a Discount” “Who Is My Insurance With” Review Auto Coverage Voicemail Box Not Set Up “I Don’t Need PIP” “why am I being punished by using my ins.” Ask For Umbrella “Let me talk to you manager” Reinstatement Review Deductibles Ask For Upsell Bad Phone Connection Client Complains “I have my Insur. with you” Voicemail Box Full “Is the Quote Ready Yet” Add Email to AMS File “Why Do I Have Insurance” Lapse In Coverage “Do I Really Need This” “Thank You” Example of Liab Claim Explain PIP “Shop My Rates” Client Swears “Why Did My Policy Cancel” Explain Insurance Score Dec Page Request “Grace Period” Client Calls You the Wrong Name “Sent in the Payment” Ask For Life Insurance Client Hangs Up “Didn’t Get the Attachment” Woodstove “When Is My Renewal”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ask To Speak With Someone Else
Used Retention Checklist
Galvanized Plumbing
“Ive been a longtime customer”
Declines Coverage
Repeat yourself 5+ times
“Why Am I Being Billed”
Youthful Driver
Claim less than $1K
Review Home Coverage
“Fixed Income”
Ask For Referral
Invalid Contact Info in AMS
“Cancel My Car”
Offer to Increase W&Sb
“Why Did My Insurance Go Up”
Ask for Account Round
Client Mentions Reform
“Why Does That Matter”
“How Much Will This Cost”
“I Have a Clean Record”
“I Sent in a Payment”
“Rates Increase By __%”
“Can I Get a Discount”
“Who Is My Insurance With”
Review Auto Coverage
Voicemail Box Not Set Up
“I Don’t Need PIP”
“why am I being punished by using my ins.”
Ask For Umbrella
“Let me talk to you manager”
Reinstatement
Review Deductibles
Ask For Upsell
Bad Phone Connection
Client Complains
“I have my Insur. with you”
Voicemail Box Full
“Is the Quote Ready Yet”
Add Email to AMS File
“Why Do I Have Insurance”
Lapse In Coverage
“Do I Really Need This”
“Thank You”
Example of Liab Claim
Explain PIP
“Shop My Rates”
Client Swears
“Why Did My Policy Cancel”
Explain Insurance Score
Dec Page Request
“Grace Period”
Client Calls You the Wrong Name
“Sent in the Payment”
Ask For Life Insurance
Client Hangs Up
“Didn’t Get the Attachment”
Woodstove
“When Is My Renewal”