ClientCalls Youthe WrongName“ThankYou”Claimless than$1KAsk ToSpeak WithSomeoneElse“Didn’t GettheAttachment”AddEmail toAMS File“WhyDoes ThatMatter”“GracePeriod”ReviewHomeCoverage“Why DidMy PolicyCancel”Lapse InCoverageClientSwearsExampleof LiabClaimVoicemailBox NotSet UpAsk ForLifeInsuranceClientMentionsReform“HowMuch WillThis Cost”Woodstove“Why Do IHaveInsurance”“I Don’tNeedPIP”“Do IReallyNeedThis”YouthfulDriver“Can IGet aDiscount”ExplainInsuranceScoreExplainPIPReviewDeductiblesReinstatement“Let metalk to youmanager”ClientComplainsInvalidContactInfo inAMSAskForUpsell“Why AmI BeingBilled”Offer toIncreaseW&SbBad PhoneConnection“why am Ibeingpunished byusing myins.”VoicemailBox FullAsk forAccountRound“I Sent inaPayment”“ShopMyRates”“When IsMyRenewal”“Is theQuoteReadyYet”“Who IsMyInsuranceWith”UsedRetentionChecklistAsk ForUmbrella“Sent inthePayment”“FixedIncome”“I havemy Insur.with you”DecPageRequest“CancelMyCar”Ask ForReferralGalvanizedPlumbingClientHangsUp“I Havea CleanRecord”DeclinesCoverage“RatesIncreaseBy __%”ReviewAutoCoverage“Ive beena longtimecustomer”“Why DidMyInsuranceGo Up”Repeatyourself5+ timesClientCalls Youthe WrongName“ThankYou”Claimless than$1KAsk ToSpeak WithSomeoneElse“Didn’t GettheAttachment”AddEmail toAMS File“WhyDoes ThatMatter”“GracePeriod”ReviewHomeCoverage“Why DidMy PolicyCancel”Lapse InCoverageClientSwearsExampleof LiabClaimVoicemailBox NotSet UpAsk ForLifeInsuranceClientMentionsReform“HowMuch WillThis Cost”Woodstove“Why Do IHaveInsurance”“I Don’tNeedPIP”“Do IReallyNeedThis”YouthfulDriver“Can IGet aDiscount”ExplainInsuranceScoreExplainPIPReviewDeductiblesReinstatement“Let metalk to youmanager”ClientComplainsInvalidContactInfo inAMSAskForUpsell“Why AmI BeingBilled”Offer toIncreaseW&SbBad PhoneConnection“why am Ibeingpunished byusing myins.”VoicemailBox FullAsk forAccountRound“I Sent inaPayment”“ShopMyRates”“When IsMyRenewal”“Is theQuoteReadyYet”“Who IsMyInsuranceWith”UsedRetentionChecklistAsk ForUmbrella“Sent inthePayment”“FixedIncome”“I havemy Insur.with you”DecPageRequest“CancelMyCar”Ask ForReferralGalvanizedPlumbingClientHangsUp“I Havea CleanRecord”DeclinesCoverage“RatesIncreaseBy __%”ReviewAutoCoverage“Ive beena longtimecustomer”“Why DidMyInsuranceGo Up”Repeatyourself5+ times

Insurance Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Calls You the Wrong Name
  2. “Thank You”
  3. Claim less than $1K
  4. Ask To Speak With Someone Else
  5. “Didn’t Get the Attachment”
  6. Add Email to AMS File
  7. “Why Does That Matter”
  8. “Grace Period”
  9. Review Home Coverage
  10. “Why Did My Policy Cancel”
  11. Lapse In Coverage
  12. Client Swears
  13. Example of Liab Claim
  14. Voicemail Box Not Set Up
  15. Ask For Life Insurance
  16. Client Mentions Reform
  17. “How Much Will This Cost”
  18. Woodstove
  19. “Why Do I Have Insurance”
  20. “I Don’t Need PIP”
  21. “Do I Really Need This”
  22. Youthful Driver
  23. “Can I Get a Discount”
  24. Explain Insurance Score
  25. Explain PIP
  26. Review Deductibles
  27. Reinstatement
  28. “Let me talk to you manager”
  29. Client Complains
  30. Invalid Contact Info in AMS
  31. Ask For Upsell
  32. “Why Am I Being Billed”
  33. Offer to Increase W&Sb
  34. Bad Phone Connection
  35. “why am I being punished by using my ins.”
  36. Voicemail Box Full
  37. Ask for Account Round
  38. “I Sent in a Payment”
  39. “Shop My Rates”
  40. “When Is My Renewal”
  41. “Is the Quote Ready Yet”
  42. “Who Is My Insurance With”
  43. Used Retention Checklist
  44. Ask For Umbrella
  45. “Sent in the Payment”
  46. “Fixed Income”
  47. “I have my Insur. with you”
  48. Dec Page Request
  49. “Cancel My Car”
  50. Ask For Referral
  51. Galvanized Plumbing
  52. Client Hangs Up
  53. “I Have a Clean Record”
  54. Declines Coverage
  55. “Rates Increase By __%”
  56. Review Auto Coverage
  57. “Ive been a longtime customer”
  58. “Why Did My Insurance Go Up”
  59. Repeat yourself 5+ times