ClientCalls Youthe WrongName“I havemy Insur.with you”“why am Ibeingpunished byusing myins.”“Do IReallyNeedThis”“WhyDoes ThatMatter”UsedRetentionChecklist“Let metalk to youmanager”“RatesIncreaseBy __%”Ask ForUmbrellaOffer toIncreaseW&SbVoicemailBox NotSet UpClientMentionsReform“Why AmI BeingBilled”ClientComplains“I Don’tNeedPIP”“Why DidMyInsuranceGo Up”Repeatyourself5+ timesExampleof LiabClaimDeclinesCoverageClientSwearsExplainPIP“GracePeriod”Ask forAccountRoundAskForUpsellClientHangsUpWoodstove“ThankYou”YouthfulDriver“Who IsMyInsuranceWith”ReviewHomeCoverageVoicemailBox FullReviewDeductibles“Can IGet aDiscount”“Why DidMy PolicyCancel”Claimless than$1KAsk ForReferral“HowMuch WillThis Cost”Reinstatement“CancelMyCar”“ShopMyRates”ExplainInsuranceScore“Is theQuoteReadyYet”ReviewAutoCoverage“Ive beena longtimecustomer”AddEmail toAMS FileLapse InCoverage“Why Do IHaveInsurance”“I Havea CleanRecord”“When IsMyRenewal”GalvanizedPlumbing“I Sent inaPayment”“FixedIncome”DecPageRequestBad PhoneConnection“Didn’t GettheAttachment”InvalidContactInfo inAMS“Sent inthePayment”Ask ToSpeak WithSomeoneElseAsk ForLifeInsuranceClientCalls Youthe WrongName“I havemy Insur.with you”“why am Ibeingpunished byusing myins.”“Do IReallyNeedThis”“WhyDoes ThatMatter”UsedRetentionChecklist“Let metalk to youmanager”“RatesIncreaseBy __%”Ask ForUmbrellaOffer toIncreaseW&SbVoicemailBox NotSet UpClientMentionsReform“Why AmI BeingBilled”ClientComplains“I Don’tNeedPIP”“Why DidMyInsuranceGo Up”Repeatyourself5+ timesExampleof LiabClaimDeclinesCoverageClientSwearsExplainPIP“GracePeriod”Ask forAccountRoundAskForUpsellClientHangsUpWoodstove“ThankYou”YouthfulDriver“Who IsMyInsuranceWith”ReviewHomeCoverageVoicemailBox FullReviewDeductibles“Can IGet aDiscount”“Why DidMy PolicyCancel”Claimless than$1KAsk ForReferral“HowMuch WillThis Cost”Reinstatement“CancelMyCar”“ShopMyRates”ExplainInsuranceScore“Is theQuoteReadyYet”ReviewAutoCoverage“Ive beena longtimecustomer”AddEmail toAMS FileLapse InCoverage“Why Do IHaveInsurance”“I Havea CleanRecord”“When IsMyRenewal”GalvanizedPlumbing“I Sent inaPayment”“FixedIncome”DecPageRequestBad PhoneConnection“Didn’t GettheAttachment”InvalidContactInfo inAMS“Sent inthePayment”Ask ToSpeak WithSomeoneElseAsk ForLifeInsurance

Insurance Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Calls You the Wrong Name
  2. “I have my Insur. with you”
  3. “why am I being punished by using my ins.”
  4. “Do I Really Need This”
  5. “Why Does That Matter”
  6. Used Retention Checklist
  7. “Let me talk to you manager”
  8. “Rates Increase By __%”
  9. Ask For Umbrella
  10. Offer to Increase W&Sb
  11. Voicemail Box Not Set Up
  12. Client Mentions Reform
  13. “Why Am I Being Billed”
  14. Client Complains
  15. “I Don’t Need PIP”
  16. “Why Did My Insurance Go Up”
  17. Repeat yourself 5+ times
  18. Example of Liab Claim
  19. Declines Coverage
  20. Client Swears
  21. Explain PIP
  22. “Grace Period”
  23. Ask for Account Round
  24. Ask For Upsell
  25. Client Hangs Up
  26. Woodstove
  27. “Thank You”
  28. Youthful Driver
  29. “Who Is My Insurance With”
  30. Review Home Coverage
  31. Voicemail Box Full
  32. Review Deductibles
  33. “Can I Get a Discount”
  34. “Why Did My Policy Cancel”
  35. Claim less than $1K
  36. Ask For Referral
  37. “How Much Will This Cost”
  38. Reinstatement
  39. “Cancel My Car”
  40. “Shop My Rates”
  41. Explain Insurance Score
  42. “Is the Quote Ready Yet”
  43. Review Auto Coverage
  44. “Ive been a longtime customer”
  45. Add Email to AMS File
  46. Lapse In Coverage
  47. “Why Do I Have Insurance”
  48. “I Have a Clean Record”
  49. “When Is My Renewal”
  50. Galvanized Plumbing
  51. “I Sent in a Payment”
  52. “Fixed Income”
  53. Dec Page Request
  54. Bad Phone Connection
  55. “Didn’t Get the Attachment”
  56. Invalid Contact Info in AMS
  57. “Sent in the Payment”
  58. Ask To Speak With Someone Else
  59. Ask For Life Insurance