NAALVTWchangeThirdPartyCallT4ApplicationstatusIVRClientSurveyDDPchange1st levelGE sentArrearsAddress/telupdateCRTletterSCCreferralOptionsPACPromoteE-ServicesIVRclientSurveyGISOfferadditionalhelpEstimateCPPOfferAdditionalhelpDeathnotificationJanuarypaymentPromoteDAISIEstimateOASNAALVTWchangeThirdPartyCallT4ApplicationstatusIVRClientSurveyDDPchange1st levelGE sentArrearsAddress/telupdateCRTletterSCCreferralOptionsPACPromoteE-ServicesIVRclientSurveyGISOfferadditionalhelpEstimateCPPOfferAdditionalhelpDeathnotificationJanuarypaymentPromoteDAISIEstimateOAS

WPG PENSIONS CALL CENTRE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NAAL
  2. VTW change
  3. Third Party Call
  4. T4
  5. Application status
  6. IVR Client Survey
  7. DDP change
  8. 1st level GE sent
  9. Arrears
  10. Address/tel update
  11. CRT letter
  12. SCC referral
  13. Options
  14. PAC
  15. Promote E-Services
  16. IVR client Survey
  17. GIS
  18. Offer additional help
  19. Estimate CPP
  20. Offer Additional help
  21. Death notification
  22. January payment
  23. Promote DAISI
  24. Estimate OAS