Recieve athank youemailRespond toVoicemailwithin 24HoursListened toVoicemail ofAbsent TeamMemberIdentified aProcessImprovmentAnsweredthe Phonewith aSmileHelpedTeamMemberIn NeedI’m sorry fortheinconvenienceConfirmediMISRecordInfoPatientsFollowedUp on aniMIS TaskMailroomUpdatedEmailSignatureBlockTeamworkScannersIs thereanythingelse I candoAnsweredPhoneWithinOne RingIs thereanything elseI can helpyou withWalkedSomeoneThroughWebsitePlacedNotesin iMISApologizedfor BadServiceCustomerCareResubmitTurn aNo intoa YesUsedChatter forImportantUpdateFormXtraCustomerServiceWeek!rebatekeyersWrote ahandwrittenthank youDataEntryDESBayerorderchangeProactivelyInformCustomerof DelayAwareCourtesyFormAskedSupervisorforGuidanceAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesUsedTypefaceArialRecieve athank youemailRespond toVoicemailwithin 24HoursListened toVoicemail ofAbsent TeamMemberIdentified aProcessImprovmentAnsweredthe Phonewith aSmileHelpedTeamMemberIn NeedI’m sorry fortheinconvenienceConfirmediMISRecordInfoPatientsFollowedUp on aniMIS TaskMailroomUpdatedEmailSignatureBlockTeamworkScannersIs thereanythingelse I candoAnsweredPhoneWithinOne RingIs thereanything elseI can helpyou withWalkedSomeoneThroughWebsitePlacedNotesin iMISApologizedfor BadServiceCustomerCareResubmitTurn aNo intoa YesUsedChatter forImportantUpdateFormXtraCustomerServiceWeek!rebatekeyersWrote ahandwrittenthank youDataEntryDESBayerorderchangeProactivelyInformCustomerof DelayAwareCourtesyFormAskedSupervisorforGuidanceAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesUsedTypefaceArial

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recieve a thank you email
  2. Respond to Voicemail within 24 Hours
  3. Listened to Voicemail of Absent Team Member
  4. Identified a Process Improvment
  5. Answered the Phone with a Smile
  6. Helped Team Member In Need
  7. I’m sorry for the inconvenience
  8. Confirmed iMIS Record Info
  9. Patients
  10. Followed Up on an iMIS Task
  11. Mailroom
  12. Updated Email Signature Block
  13. Team work
  14. Scanners
  15. Is there anything else I can do
  16. Answered Phone Within One Ring
  17. Is there anything else I can help you with
  18. Walked Someone Through Website
  19. Placed Notes in iMIS
  20. Apologized for Bad Service
  21. Customer Care
  22. Resubmit
  23. Turn a No into a Yes
  24. Used Chatter for Important Update
  25. Form Xtra
  26. Customer Service Week!
  27. rebate
  28. keyers
  29. Wrote a handwritten thank you
  30. Data Entry
  31. DES
  32. Bayer
  33. order change
  34. Proactively Inform Customer of Delay
  35. Aware
  36. Courtesy Form
  37. Asked Supervisor for Guidance
  38. Answerd email within 24 hours
  39. Sat at Front Desk to Answer Phones
  40. Used Typeface Arial