FollowedUp on aniMIS TaskIdentified aProcessImprovmentPlacedNotesin iMISScannersPatientsIs thereanything elseI can helpyou withApologizedfor BadServiceCustomerServiceWeek!Is thereanythingelse I candoResubmitWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileConfirmediMISRecordInfoRespond toVoicemailwithin 24HoursAwareTurn aNo intoa YesWrote ahandwrittenthank youAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesTeamworkCourtesyFormMailroomListened toVoicemail ofAbsent TeamMemberDESrebateBayerUsedChatter forImportantUpdateProactivelyInformCustomerof DelayUpdatedEmailSignatureBlockDataEntryorderchangeHelpedTeamMemberIn NeedI’m sorry fortheinconvenienceAnsweredPhoneWithinOne RingAskedSupervisorforGuidanceUsedTypefaceArialFormXtrakeyersRecieve athank youemailCustomerCareFollowedUp on aniMIS TaskIdentified aProcessImprovmentPlacedNotesin iMISScannersPatientsIs thereanything elseI can helpyou withApologizedfor BadServiceCustomerServiceWeek!Is thereanythingelse I candoResubmitWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileConfirmediMISRecordInfoRespond toVoicemailwithin 24HoursAwareTurn aNo intoa YesWrote ahandwrittenthank youAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesTeamworkCourtesyFormMailroomListened toVoicemail ofAbsent TeamMemberDESrebateBayerUsedChatter forImportantUpdateProactivelyInformCustomerof DelayUpdatedEmailSignatureBlockDataEntryorderchangeHelpedTeamMemberIn NeedI’m sorry fortheinconvenienceAnsweredPhoneWithinOne RingAskedSupervisorforGuidanceUsedTypefaceArialFormXtrakeyersRecieve athank youemailCustomerCare

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed Up on an iMIS Task
  2. Identified a Process Improvment
  3. Placed Notes in iMIS
  4. Scanners
  5. Patients
  6. Is there anything else I can help you with
  7. Apologized for Bad Service
  8. Customer Service Week!
  9. Is there anything else I can do
  10. Resubmit
  11. Walked Someone Through Website
  12. Answered the Phone with a Smile
  13. Confirmed iMIS Record Info
  14. Respond to Voicemail within 24 Hours
  15. Aware
  16. Turn a No into a Yes
  17. Wrote a handwritten thank you
  18. Answerd email within 24 hours
  19. Sat at Front Desk to Answer Phones
  20. Team work
  21. Courtesy Form
  22. Mailroom
  23. Listened to Voicemail of Absent Team Member
  24. DES
  25. rebate
  26. Bayer
  27. Used Chatter for Important Update
  28. Proactively Inform Customer of Delay
  29. Updated Email Signature Block
  30. Data Entry
  31. order change
  32. Helped Team Member In Need
  33. I’m sorry for the inconvenience
  34. Answered Phone Within One Ring
  35. Asked Supervisor for Guidance
  36. Used Typeface Arial
  37. Form Xtra
  38. keyers
  39. Recieve a thank you email
  40. Customer Care