AwarePatientsWrote ahandwrittenthank youAnsweredPhoneWithinOne RingScannersPlacedNotesin iMISUsedTypefaceArialProactivelyInformCustomerof DelayResubmitFollowedUp on aniMIS TaskIs thereanythingelse I candoConfirmediMISRecordInfoTurn aNo intoa YesCustomerCarerebateorderchangeDESUpdatedEmailSignatureBlockIdentified aProcessImprovmentHelpedTeamMemberIn NeedUsedChatter forImportantUpdatekeyersDataEntryCourtesyFormRespond toVoicemailwithin 24HoursCustomerServiceWeek!FormXtraAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesAskedSupervisorforGuidanceI’m sorry fortheinconvenienceListened toVoicemail ofAbsent TeamMemberMailroomIs thereanything elseI can helpyou withBayerTeamworkApologizedfor BadServiceWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileRecieve athank youemailAwarePatientsWrote ahandwrittenthank youAnsweredPhoneWithinOne RingScannersPlacedNotesin iMISUsedTypefaceArialProactivelyInformCustomerof DelayResubmitFollowedUp on aniMIS TaskIs thereanythingelse I candoConfirmediMISRecordInfoTurn aNo intoa YesCustomerCarerebateorderchangeDESUpdatedEmailSignatureBlockIdentified aProcessImprovmentHelpedTeamMemberIn NeedUsedChatter forImportantUpdatekeyersDataEntryCourtesyFormRespond toVoicemailwithin 24HoursCustomerServiceWeek!FormXtraAnswerdemailwithin 24hoursSat atFront Deskto AnswerPhonesAskedSupervisorforGuidanceI’m sorry fortheinconvenienceListened toVoicemail ofAbsent TeamMemberMailroomIs thereanything elseI can helpyou withBayerTeamworkApologizedfor BadServiceWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileRecieve athank youemail

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Aware
  2. Patients
  3. Wrote a handwritten thank you
  4. Answered Phone Within One Ring
  5. Scanners
  6. Placed Notes in iMIS
  7. Used Typeface Arial
  8. Proactively Inform Customer of Delay
  9. Resubmit
  10. Followed Up on an iMIS Task
  11. Is there anything else I can do
  12. Confirmed iMIS Record Info
  13. Turn a No into a Yes
  14. Customer Care
  15. rebate
  16. order change
  17. DES
  18. Updated Email Signature Block
  19. Identified a Process Improvment
  20. Helped Team Member In Need
  21. Used Chatter for Important Update
  22. keyers
  23. Data Entry
  24. Courtesy Form
  25. Respond to Voicemail within 24 Hours
  26. Customer Service Week!
  27. Form Xtra
  28. Answerd email within 24 hours
  29. Sat at Front Desk to Answer Phones
  30. Asked Supervisor for Guidance
  31. I’m sorry for the inconvenience
  32. Listened to Voicemail of Absent Team Member
  33. Mailroom
  34. Is there anything else I can help you with
  35. Bayer
  36. Team work
  37. Apologized for Bad Service
  38. Walked Someone Through Website
  39. Answered the Phone with a Smile
  40. Recieve a thank you email