Recieve athank youemailProactivelyInformCustomerof DelayHelpedTeamMemberIn NeedConfirmediMISRecordInfoCustomerServiceWeek!TeamworkWalkedSomeoneThroughWebsiteAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingPatientskeyersMailroomFormXtraDataEntryAnswerdemailwithin 24hoursCourtesyFormI’m sorry fortheinconvenienceIdentified aProcessImprovmentPlacedNotesin iMISApologizedfor BadServicerebateIs thereanythingelse I candoScannersWrote ahandwrittenthank youAnsweredthe Phonewith aSmileDESCustomerCareUsedTypefaceArialorderchangeResubmitUsedChatter forImportantUpdateTurn aNo intoa YesRespond toVoicemailwithin 24HoursBayerAwareUpdatedEmailSignatureBlockSat atFront Deskto AnswerPhonesListened toVoicemail ofAbsent TeamMemberIs thereanything elseI can helpyou withFollowedUp on aniMIS TaskRecieve athank youemailProactivelyInformCustomerof DelayHelpedTeamMemberIn NeedConfirmediMISRecordInfoCustomerServiceWeek!TeamworkWalkedSomeoneThroughWebsiteAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingPatientskeyersMailroomFormXtraDataEntryAnswerdemailwithin 24hoursCourtesyFormI’m sorry fortheinconvenienceIdentified aProcessImprovmentPlacedNotesin iMISApologizedfor BadServicerebateIs thereanythingelse I candoScannersWrote ahandwrittenthank youAnsweredthe Phonewith aSmileDESCustomerCareUsedTypefaceArialorderchangeResubmitUsedChatter forImportantUpdateTurn aNo intoa YesRespond toVoicemailwithin 24HoursBayerAwareUpdatedEmailSignatureBlockSat atFront Deskto AnswerPhonesListened toVoicemail ofAbsent TeamMemberIs thereanything elseI can helpyou withFollowedUp on aniMIS Task

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recieve a thank you email
  2. Proactively Inform Customer of Delay
  3. Helped Team Member In Need
  4. Confirmed iMIS Record Info
  5. Customer Service Week!
  6. Team work
  7. Walked Someone Through Website
  8. Asked Supervisor for Guidance
  9. Answered Phone Within One Ring
  10. Patients
  11. keyers
  12. Mailroom
  13. Form Xtra
  14. Data Entry
  15. Answerd email within 24 hours
  16. Courtesy Form
  17. I’m sorry for the inconvenience
  18. Identified a Process Improvment
  19. Placed Notes in iMIS
  20. Apologized for Bad Service
  21. rebate
  22. Is there anything else I can do
  23. Scanners
  24. Wrote a handwritten thank you
  25. Answered the Phone with a Smile
  26. DES
  27. Customer Care
  28. Used Typeface Arial
  29. order change
  30. Resubmit
  31. Used Chatter for Important Update
  32. Turn a No into a Yes
  33. Respond to Voicemail within 24 Hours
  34. Bayer
  35. Aware
  36. Updated Email Signature Block
  37. Sat at Front Desk to Answer Phones
  38. Listened to Voicemail of Absent Team Member
  39. Is there anything else I can help you with
  40. Followed Up on an iMIS Task