ProactivelyInformCustomerof DelayConfirmediMISRecordInfoIs thereanythingelse I candoPatientsDESWalkedSomeoneThroughWebsitekeyersTeamworkApologizedfor BadServiceUpdatedEmailSignatureBlockIs thereanything elseI can helpyou withSat atFront Deskto AnswerPhonesScannersrebateListened toVoicemail ofAbsent TeamMemberFormXtraTurn aNo intoa YesDataEntryPlacedNotesin iMISAwareResubmitorderchangeCustomerCareIdentified aProcessImprovmentUsedChatter forImportantUpdateRespond toVoicemailwithin 24HoursFollowedUp on aniMIS TaskWrote ahandwrittenthank youHelpedTeamMemberIn NeedMailroomCustomerServiceWeek!Answeredthe Phonewith aSmileAnswerdemailwithin 24hoursI’m sorry fortheinconvenienceAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingBayerCourtesyFormUsedTypefaceArialRecieve athank youemailProactivelyInformCustomerof DelayConfirmediMISRecordInfoIs thereanythingelse I candoPatientsDESWalkedSomeoneThroughWebsitekeyersTeamworkApologizedfor BadServiceUpdatedEmailSignatureBlockIs thereanything elseI can helpyou withSat atFront Deskto AnswerPhonesScannersrebateListened toVoicemail ofAbsent TeamMemberFormXtraTurn aNo intoa YesDataEntryPlacedNotesin iMISAwareResubmitorderchangeCustomerCareIdentified aProcessImprovmentUsedChatter forImportantUpdateRespond toVoicemailwithin 24HoursFollowedUp on aniMIS TaskWrote ahandwrittenthank youHelpedTeamMemberIn NeedMailroomCustomerServiceWeek!Answeredthe Phonewith aSmileAnswerdemailwithin 24hoursI’m sorry fortheinconvenienceAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingBayerCourtesyFormUsedTypefaceArialRecieve athank youemail

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
  1. Proactively Inform Customer of Delay
  2. Confirmed iMIS Record Info
  3. Is there anything else I can do
  4. Patients
  5. DES
  6. Walked Someone Through Website
  7. keyers
  8. Team work
  9. Apologized for Bad Service
  10. Updated Email Signature Block
  11. Is there anything else I can help you with
  12. Sat at Front Desk to Answer Phones
  13. Scanners
  14. rebate
  15. Listened to Voicemail of Absent Team Member
  16. Form Xtra
  17. Turn a No into a Yes
  18. Data Entry
  19. Placed Notes in iMIS
  20. Aware
  21. Resubmit
  22. order change
  23. Customer Care
  24. Identified a Process Improvment
  25. Used Chatter for Important Update
  26. Respond to Voicemail within 24 Hours
  27. Followed Up on an iMIS Task
  28. Wrote a handwritten thank you
  29. Helped Team Member In Need
  30. Mailroom
  31. Customer Service Week!
  32. Answered the Phone with a Smile
  33. Answerd email within 24 hours
  34. I’m sorry for the inconvenience
  35. Asked Supervisor for Guidance
  36. Answered Phone Within One Ring
  37. Bayer
  38. Courtesy Form
  39. Used Typeface Arial
  40. Recieve a thank you email