Listened toVoicemail ofAbsent TeamMemberkeyersFollowedUp on aniMIS TaskAnsweredthe Phonewith aSmileProactivelyInformCustomerof DelayPatientsrebateBayerPlacedNotesin iMISAskedSupervisorforGuidanceResubmitCourtesyFormIdentified aProcessImprovmentWrote ahandwrittenthank youRecieve athank youemailUpdatedEmailSignatureBlockDESorderchangeFormXtraWalkedSomeoneThroughWebsiteRespond toVoicemailwithin 24HoursMailroomCustomerCareApologizedfor BadServiceAnsweredPhoneWithinOne RingIs thereanythingelse I candoSat atFront Deskto AnswerPhonesI’m sorry fortheinconvenienceUsedTypefaceArialHelpedTeamMemberIn NeedDataEntryAnswerdemailwithin 24hoursConfirmediMISRecordInfoUsedChatter forImportantUpdateScannersTeamworkAwareIs thereanything elseI can helpyou withCustomerServiceWeek!Turn aNo intoa YesListened toVoicemail ofAbsent TeamMemberkeyersFollowedUp on aniMIS TaskAnsweredthe Phonewith aSmileProactivelyInformCustomerof DelayPatientsrebateBayerPlacedNotesin iMISAskedSupervisorforGuidanceResubmitCourtesyFormIdentified aProcessImprovmentWrote ahandwrittenthank youRecieve athank youemailUpdatedEmailSignatureBlockDESorderchangeFormXtraWalkedSomeoneThroughWebsiteRespond toVoicemailwithin 24HoursMailroomCustomerCareApologizedfor BadServiceAnsweredPhoneWithinOne RingIs thereanythingelse I candoSat atFront Deskto AnswerPhonesI’m sorry fortheinconvenienceUsedTypefaceArialHelpedTeamMemberIn NeedDataEntryAnswerdemailwithin 24hoursConfirmediMISRecordInfoUsedChatter forImportantUpdateScannersTeamworkAwareIs thereanything elseI can helpyou withCustomerServiceWeek!Turn aNo intoa Yes

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to Voicemail of Absent Team Member
  2. keyers
  3. Followed Up on an iMIS Task
  4. Answered the Phone with a Smile
  5. Proactively Inform Customer of Delay
  6. Patients
  7. rebate
  8. Bayer
  9. Placed Notes in iMIS
  10. Asked Supervisor for Guidance
  11. Resubmit
  12. Courtesy Form
  13. Identified a Process Improvment
  14. Wrote a handwritten thank you
  15. Recieve a thank you email
  16. Updated Email Signature Block
  17. DES
  18. order change
  19. Form Xtra
  20. Walked Someone Through Website
  21. Respond to Voicemail within 24 Hours
  22. Mailroom
  23. Customer Care
  24. Apologized for Bad Service
  25. Answered Phone Within One Ring
  26. Is there anything else I can do
  27. Sat at Front Desk to Answer Phones
  28. I’m sorry for the inconvenience
  29. Used Typeface Arial
  30. Helped Team Member In Need
  31. Data Entry
  32. Answerd email within 24 hours
  33. Confirmed iMIS Record Info
  34. Used Chatter for Important Update
  35. Scanners
  36. Team work
  37. Aware
  38. Is there anything else I can help you with
  39. Customer Service Week!
  40. Turn a No into a Yes