Sat atFront Deskto AnswerPhonesWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileResubmitDataEntryAwareI’m sorry fortheinconvenienceAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskFormXtrarebateCustomerServiceWeek!UpdatedEmailSignatureBlockTurn aNo intoa YesAnsweredPhoneWithinOne RingCourtesyFormCustomerCareHelpedTeamMemberIn NeedIs thereanything elseI can helpyou withScannersListened toVoicemail ofAbsent TeamMemberConfirmediMISRecordInfoorderchangeRespond toVoicemailwithin 24HoursDESTeamworkMailroomUsedTypefaceArialPlacedNotesin iMISkeyersBayerProactivelyInformCustomerof DelayWrote ahandwrittenthank youUsedChatter forImportantUpdateIs thereanythingelse I candoRecieve athank youemailAskedSupervisorforGuidanceIdentified aProcessImprovmentApologizedfor BadServicePatientsSat atFront Deskto AnswerPhonesWalkedSomeoneThroughWebsiteAnsweredthe Phonewith aSmileResubmitDataEntryAwareI’m sorry fortheinconvenienceAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskFormXtrarebateCustomerServiceWeek!UpdatedEmailSignatureBlockTurn aNo intoa YesAnsweredPhoneWithinOne RingCourtesyFormCustomerCareHelpedTeamMemberIn NeedIs thereanything elseI can helpyou withScannersListened toVoicemail ofAbsent TeamMemberConfirmediMISRecordInfoorderchangeRespond toVoicemailwithin 24HoursDESTeamworkMailroomUsedTypefaceArialPlacedNotesin iMISkeyersBayerProactivelyInformCustomerof DelayWrote ahandwrittenthank youUsedChatter forImportantUpdateIs thereanythingelse I candoRecieve athank youemailAskedSupervisorforGuidanceIdentified aProcessImprovmentApologizedfor BadServicePatients

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sat at Front Desk to Answer Phones
  2. Walked Someone Through Website
  3. Answered the Phone with a Smile
  4. Resubmit
  5. Data Entry
  6. Aware
  7. I’m sorry for the inconvenience
  8. Answerd email within 24 hours
  9. Followed Up on an iMIS Task
  10. Form Xtra
  11. rebate
  12. Customer Service Week!
  13. Updated Email Signature Block
  14. Turn a No into a Yes
  15. Answered Phone Within One Ring
  16. Courtesy Form
  17. Customer Care
  18. Helped Team Member In Need
  19. Is there anything else I can help you with
  20. Scanners
  21. Listened to Voicemail of Absent Team Member
  22. Confirmed iMIS Record Info
  23. order change
  24. Respond to Voicemail within 24 Hours
  25. DES
  26. Team work
  27. Mailroom
  28. Used Typeface Arial
  29. Placed Notes in iMIS
  30. keyers
  31. Bayer
  32. Proactively Inform Customer of Delay
  33. Wrote a handwritten thank you
  34. Used Chatter for Important Update
  35. Is there anything else I can do
  36. Recieve a thank you email
  37. Asked Supervisor for Guidance
  38. Identified a Process Improvment
  39. Apologized for Bad Service
  40. Patients