Turn aNo intoa YesProactivelyInformCustomerof DelayorderchangeBayerUpdatedEmailSignatureBlockFollowedUp on aniMIS TaskIdentified aProcessImprovmentListened toVoicemail ofAbsent TeamMemberIs thereanythingelse I candoAwareTeamworkFormXtraAnsweredPhoneWithinOne RingPatientsCustomerServiceWeek!Recieve athank youemailPlacedNotesin iMISCourtesyFormAskedSupervisorforGuidanceDataEntryWalkedSomeoneThroughWebsiteSat atFront Deskto AnswerPhonesMailroomResubmitUsedTypefaceArialWrote ahandwrittenthank youRespond toVoicemailwithin 24HoursHelpedTeamMemberIn NeedConfirmediMISRecordInfoDESScannersAnsweredthe Phonewith aSmileApologizedfor BadServiceIs thereanything elseI can helpyou withUsedChatter forImportantUpdateCustomerCarekeyersI’m sorry fortheinconveniencerebateAnswerdemailwithin 24hoursTurn aNo intoa YesProactivelyInformCustomerof DelayorderchangeBayerUpdatedEmailSignatureBlockFollowedUp on aniMIS TaskIdentified aProcessImprovmentListened toVoicemail ofAbsent TeamMemberIs thereanythingelse I candoAwareTeamworkFormXtraAnsweredPhoneWithinOne RingPatientsCustomerServiceWeek!Recieve athank youemailPlacedNotesin iMISCourtesyFormAskedSupervisorforGuidanceDataEntryWalkedSomeoneThroughWebsiteSat atFront Deskto AnswerPhonesMailroomResubmitUsedTypefaceArialWrote ahandwrittenthank youRespond toVoicemailwithin 24HoursHelpedTeamMemberIn NeedConfirmediMISRecordInfoDESScannersAnsweredthe Phonewith aSmileApologizedfor BadServiceIs thereanything elseI can helpyou withUsedChatter forImportantUpdateCustomerCarekeyersI’m sorry fortheinconveniencerebateAnswerdemailwithin 24hours

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn a No into a Yes
  2. Proactively Inform Customer of Delay
  3. order change
  4. Bayer
  5. Updated Email Signature Block
  6. Followed Up on an iMIS Task
  7. Identified a Process Improvment
  8. Listened to Voicemail of Absent Team Member
  9. Is there anything else I can do
  10. Aware
  11. Team work
  12. Form Xtra
  13. Answered Phone Within One Ring
  14. Patients
  15. Customer Service Week!
  16. Recieve a thank you email
  17. Placed Notes in iMIS
  18. Courtesy Form
  19. Asked Supervisor for Guidance
  20. Data Entry
  21. Walked Someone Through Website
  22. Sat at Front Desk to Answer Phones
  23. Mailroom
  24. Resubmit
  25. Used Typeface Arial
  26. Wrote a handwritten thank you
  27. Respond to Voicemail within 24 Hours
  28. Helped Team Member In Need
  29. Confirmed iMIS Record Info
  30. DES
  31. Scanners
  32. Answered the Phone with a Smile
  33. Apologized for Bad Service
  34. Is there anything else I can help you with
  35. Used Chatter for Important Update
  36. Customer Care
  37. keyers
  38. I’m sorry for the inconvenience
  39. rebate
  40. Answerd email within 24 hours