CourtesyFormApologizedfor BadServiceUsedTypefaceArialConfirmediMISRecordInfoorderchangeSat atFront Deskto AnswerPhonesCustomerCareWalkedSomeoneThroughWebsiteIs thereanything elseI can helpyou withProactivelyInformCustomerof DelayAwareAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingI’m sorry fortheinconveniencerebateTeamworkPatientskeyersTurn aNo intoa YesUpdatedEmailSignatureBlockIs thereanythingelse I candoDESAnswerdemailwithin 24hoursAnsweredthe Phonewith aSmileBayerMailroomFollowedUp on aniMIS TaskUsedChatter forImportantUpdateHelpedTeamMemberIn NeedFormXtraIdentified aProcessImprovmentListened toVoicemail ofAbsent TeamMemberWrote ahandwrittenthank youRecieve athank youemailCustomerServiceWeek!ScannersPlacedNotesin iMISResubmitRespond toVoicemailwithin 24HoursDataEntryCourtesyFormApologizedfor BadServiceUsedTypefaceArialConfirmediMISRecordInfoorderchangeSat atFront Deskto AnswerPhonesCustomerCareWalkedSomeoneThroughWebsiteIs thereanything elseI can helpyou withProactivelyInformCustomerof DelayAwareAskedSupervisorforGuidanceAnsweredPhoneWithinOne RingI’m sorry fortheinconveniencerebateTeamworkPatientskeyersTurn aNo intoa YesUpdatedEmailSignatureBlockIs thereanythingelse I candoDESAnswerdemailwithin 24hoursAnsweredthe Phonewith aSmileBayerMailroomFollowedUp on aniMIS TaskUsedChatter forImportantUpdateHelpedTeamMemberIn NeedFormXtraIdentified aProcessImprovmentListened toVoicemail ofAbsent TeamMemberWrote ahandwrittenthank youRecieve athank youemailCustomerServiceWeek!ScannersPlacedNotesin iMISResubmitRespond toVoicemailwithin 24HoursDataEntry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Courtesy Form
  2. Apologized for Bad Service
  3. Used Typeface Arial
  4. Confirmed iMIS Record Info
  5. order change
  6. Sat at Front Desk to Answer Phones
  7. Customer Care
  8. Walked Someone Through Website
  9. Is there anything else I can help you with
  10. Proactively Inform Customer of Delay
  11. Aware
  12. Asked Supervisor for Guidance
  13. Answered Phone Within One Ring
  14. I’m sorry for the inconvenience
  15. rebate
  16. Team work
  17. Patients
  18. keyers
  19. Turn a No into a Yes
  20. Updated Email Signature Block
  21. Is there anything else I can do
  22. DES
  23. Answerd email within 24 hours
  24. Answered the Phone with a Smile
  25. Bayer
  26. Mailroom
  27. Followed Up on an iMIS Task
  28. Used Chatter for Important Update
  29. Helped Team Member In Need
  30. Form Xtra
  31. Identified a Process Improvment
  32. Listened to Voicemail of Absent Team Member
  33. Wrote a handwritten thank you
  34. Recieve a thank you email
  35. Customer Service Week!
  36. Scanners
  37. Placed Notes in iMIS
  38. Resubmit
  39. Respond to Voicemail within 24 Hours
  40. Data Entry