MailroomDataEntryResubmitCourtesyFormApologizedfor BadServiceScannersDESrebateAnswerdemailwithin 24hoursIdentified aProcessImprovmentAwareCustomerCareUsedChatter forImportantUpdateAskedSupervisorforGuidanceUpdatedEmailSignatureBlockBayerConfirmediMISRecordInfoWalkedSomeoneThroughWebsitePlacedNotesin iMISFormXtraRespond toVoicemailwithin 24HoursProactivelyInformCustomerof DelayWrote ahandwrittenthank youkeyersRecieve athank youemailListened toVoicemail ofAbsent TeamMemberSat atFront Deskto AnswerPhonesCustomerServiceWeek!I’m sorry fortheinconvenienceIs thereanything elseI can helpyou withIs thereanythingelse I candoTeamworkUsedTypefaceArialAnsweredthe Phonewith aSmileHelpedTeamMemberIn NeedAnsweredPhoneWithinOne RingFollowedUp on aniMIS TaskPatientsorderchangeTurn aNo intoa YesMailroomDataEntryResubmitCourtesyFormApologizedfor BadServiceScannersDESrebateAnswerdemailwithin 24hoursIdentified aProcessImprovmentAwareCustomerCareUsedChatter forImportantUpdateAskedSupervisorforGuidanceUpdatedEmailSignatureBlockBayerConfirmediMISRecordInfoWalkedSomeoneThroughWebsitePlacedNotesin iMISFormXtraRespond toVoicemailwithin 24HoursProactivelyInformCustomerof DelayWrote ahandwrittenthank youkeyersRecieve athank youemailListened toVoicemail ofAbsent TeamMemberSat atFront Deskto AnswerPhonesCustomerServiceWeek!I’m sorry fortheinconvenienceIs thereanything elseI can helpyou withIs thereanythingelse I candoTeamworkUsedTypefaceArialAnsweredthe Phonewith aSmileHelpedTeamMemberIn NeedAnsweredPhoneWithinOne RingFollowedUp on aniMIS TaskPatientsorderchangeTurn aNo intoa Yes

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mailroom
  2. Data Entry
  3. Resubmit
  4. Courtesy Form
  5. Apologized for Bad Service
  6. Scanners
  7. DES
  8. rebate
  9. Answerd email within 24 hours
  10. Identified a Process Improvment
  11. Aware
  12. Customer Care
  13. Used Chatter for Important Update
  14. Asked Supervisor for Guidance
  15. Updated Email Signature Block
  16. Bayer
  17. Confirmed iMIS Record Info
  18. Walked Someone Through Website
  19. Placed Notes in iMIS
  20. Form Xtra
  21. Respond to Voicemail within 24 Hours
  22. Proactively Inform Customer of Delay
  23. Wrote a handwritten thank you
  24. keyers
  25. Recieve a thank you email
  26. Listened to Voicemail of Absent Team Member
  27. Sat at Front Desk to Answer Phones
  28. Customer Service Week!
  29. I’m sorry for the inconvenience
  30. Is there anything else I can help you with
  31. Is there anything else I can do
  32. Team work
  33. Used Typeface Arial
  34. Answered the Phone with a Smile
  35. Helped Team Member In Need
  36. Answered Phone Within One Ring
  37. Followed Up on an iMIS Task
  38. Patients
  39. order change
  40. Turn a No into a Yes