Turn aNo intoa YesRespond toVoicemailwithin 24HoursProactivelyInformCustomerof DelayAskedSupervisorforGuidanceAnsweredthe Phonewith aSmileRecieve athank youemailUsedChatter forImportantUpdateIdentified aProcessImprovmentWalkedSomeoneThroughWebsiteUsedTypefaceArialUpdatedEmailSignatureBlockListened toVoicemail ofAbsent TeamMemberIs thereanything elseI can helpyou withIs thereanythingelse I candoAnswerdemailwithin 24hoursPlacedNotesin iMISHelpedTeamMemberIn NeedWrote ahandwrittenthank youConfirmediMISRecordInfoAnsweredPhoneWithinOne RingSat atFront Deskto AnswerPhonesApologizedfor BadServiceI’m sorry fortheinconvenienceFollowedUp on aniMIS TaskTurn aNo intoa YesRespond toVoicemailwithin 24HoursProactivelyInformCustomerof DelayAskedSupervisorforGuidanceAnsweredthe Phonewith aSmileRecieve athank youemailUsedChatter forImportantUpdateIdentified aProcessImprovmentWalkedSomeoneThroughWebsiteUsedTypefaceArialUpdatedEmailSignatureBlockListened toVoicemail ofAbsent TeamMemberIs thereanything elseI can helpyou withIs thereanythingelse I candoAnswerdemailwithin 24hoursPlacedNotesin iMISHelpedTeamMemberIn NeedWrote ahandwrittenthank youConfirmediMISRecordInfoAnsweredPhoneWithinOne RingSat atFront Deskto AnswerPhonesApologizedfor BadServiceI’m sorry fortheinconvenienceFollowedUp on aniMIS Task

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn a No into a Yes
  2. Respond to Voicemail within 24 Hours
  3. Proactively Inform Customer of Delay
  4. Asked Supervisor for Guidance
  5. Answered the Phone with a Smile
  6. Recieve a thank you email
  7. Used Chatter for Important Update
  8. Identified a Process Improvment
  9. Walked Someone Through Website
  10. Used Typeface Arial
  11. Updated Email Signature Block
  12. Listened to Voicemail of Absent Team Member
  13. Is there anything else I can help you with
  14. Is there anything else I can do
  15. Answerd email within 24 hours
  16. Placed Notes in iMIS
  17. Helped Team Member In Need
  18. Wrote a handwritten thank you
  19. Confirmed iMIS Record Info
  20. Answered Phone Within One Ring
  21. Sat at Front Desk to Answer Phones
  22. Apologized for Bad Service
  23. I’m sorry for the inconvenience
  24. Followed Up on an iMIS Task