Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Apologized for Bad Service
2. Followed Up on an iMIS Task
3. Used Chatter for Important Update
4. Used Typeface Arial
5. Asked Supervisor for Guidance
6. I’m sorry for the inconvenience
7. Helped Team Member In Need
8. Wrote a handwritten thank you
9. Is there anything else I can help you with
10. Sat at Front Desk to Answer Phones
11. Listened to Voicemail of Absent Team Member
12. Updated Email Signature Block
13. Respond to Voicemail within 24 Hours
14. Turn a No into a Yes
15. Walked Someone Through Website
16. Is there anything else I can do
17. Identified a Process Improvment
18. Placed Notes in iMIS
19. Recieve a thank you email
20. Answered Phone Within One Ring
21. Confirmed iMIS Record Info
22. Proactively Inform Customer of Delay
23. Answerd email within 24 hours
24. Answered the Phone with a Smile