Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Respond to Voicemail within 24 Hours
2. Followed Up on an iMIS Task
3. Answerd email within 24 hours
4. Answered the Phone with a Smile
5. Used Chatter for Important Update
6. Is there anything else I can help you with
7. Is there anything else I can do
8. Identified a Process Improvment
9. Answered Phone Within One Ring
10. Placed Notes in iMIS
11. Used Typeface Arial
12. Turn a No into a Yes
13. Walked Someone Through Website
14. Helped Team Member In Need
15. Apologized for Bad Service
16. Wrote a handwritten thank you
17. Updated Email Signature Block
18. Listened to Voicemail of Absent Team Member
19. Proactively Inform Customer of Delay
20. Sat at Front Desk to Answer Phones
21. I’m sorry for the inconvenience
22. Confirmed iMIS Record Info
23. Asked Supervisor for Guidance
24. Recieve a thank you email