Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used Chatter for Important Update
2. Turn a No into a Yes
3. Used Typeface Arial
4. Placed Notes in iMIS
5. Followed Up on an iMIS Task
6. Answered the Phone with a Smile
7. Answerd email within 24 hours
8. Helped Team Member In Need
9. I’m sorry for the inconvenience
10. Updated Email Signature Block
11. Identified a Process Improvment
12. Asked Supervisor for Guidance
13. Confirmed iMIS Record Info
14. Is there anything else I can help you with
15. Apologized for Bad Service
16. Wrote a handwritten thank you
17. Proactively Inform Customer of Delay
18. Is there anything else I can do
19. Respond to Voicemail within 24 Hours
20. Walked Someone Through Website
21. Sat at Front Desk to Answer Phones
22. Answered Phone Within One Ring
23. Recieve a thank you email
24. Listened to Voicemail of Absent Team Member