Listened toVoicemail ofAbsent TeamMemberIdentified aProcessImprovmentAnsweredPhoneWithinOne RingUsedTypefaceArialWrote ahandwrittenthank youAnsweredthe Phonewith aSmileConfirmediMISRecordInfoApologizedfor BadServiceAnswerdemailwithin 24hoursAskedSupervisorforGuidanceI’m sorry fortheinconvenienceWalkedSomeoneThroughWebsiteFollowedUp on aniMIS TaskTurn aNo intoa YesHelpedTeamMemberIn NeedRecieve athank youemailRespond toVoicemailwithin 24HoursUsedChatter forImportantUpdateProactivelyInformCustomerof DelayUpdatedEmailSignatureBlockIs thereanythingelse I candoPlacedNotesin iMISIs thereanything elseI can helpyou withSat atFront Deskto AnswerPhonesListened toVoicemail ofAbsent TeamMemberIdentified aProcessImprovmentAnsweredPhoneWithinOne RingUsedTypefaceArialWrote ahandwrittenthank youAnsweredthe Phonewith aSmileConfirmediMISRecordInfoApologizedfor BadServiceAnswerdemailwithin 24hoursAskedSupervisorforGuidanceI’m sorry fortheinconvenienceWalkedSomeoneThroughWebsiteFollowedUp on aniMIS TaskTurn aNo intoa YesHelpedTeamMemberIn NeedRecieve athank youemailRespond toVoicemailwithin 24HoursUsedChatter forImportantUpdateProactivelyInformCustomerof DelayUpdatedEmailSignatureBlockIs thereanythingelse I candoPlacedNotesin iMISIs thereanything elseI can helpyou withSat atFront Deskto AnswerPhones

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to Voicemail of Absent Team Member
  2. Identified a Process Improvment
  3. Answered Phone Within One Ring
  4. Used Typeface Arial
  5. Wrote a handwritten thank you
  6. Answered the Phone with a Smile
  7. Confirmed iMIS Record Info
  8. Apologized for Bad Service
  9. Answerd email within 24 hours
  10. Asked Supervisor for Guidance
  11. I’m sorry for the inconvenience
  12. Walked Someone Through Website
  13. Followed Up on an iMIS Task
  14. Turn a No into a Yes
  15. Helped Team Member In Need
  16. Recieve a thank you email
  17. Respond to Voicemail within 24 Hours
  18. Used Chatter for Important Update
  19. Proactively Inform Customer of Delay
  20. Updated Email Signature Block
  21. Is there anything else I can do
  22. Placed Notes in iMIS
  23. Is there anything else I can help you with
  24. Sat at Front Desk to Answer Phones