I’m sorry fortheinconvenienceHelpedTeamMemberIn NeedUsedTypefaceArialWrote ahandwrittenthank youAskedSupervisorforGuidanceSat atFront Deskto AnswerPhonesRespond toVoicemailwithin 24HoursTurn aNo intoa YesWalkedSomeoneThroughWebsiteUpdatedEmailSignatureBlockConfirmediMISRecordInfoRecieve athank youemailIdentified aProcessImprovmentUsedChatter forImportantUpdateAnsweredPhoneWithinOne RingIs thereanything elseI can helpyou withApologizedfor BadServiceIs thereanythingelse I candoAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskListened toVoicemail ofAbsent TeamMemberPlacedNotesin iMISProactivelyInformCustomerof DelayAnsweredthe Phonewith aSmileI’m sorry fortheinconvenienceHelpedTeamMemberIn NeedUsedTypefaceArialWrote ahandwrittenthank youAskedSupervisorforGuidanceSat atFront Deskto AnswerPhonesRespond toVoicemailwithin 24HoursTurn aNo intoa YesWalkedSomeoneThroughWebsiteUpdatedEmailSignatureBlockConfirmediMISRecordInfoRecieve athank youemailIdentified aProcessImprovmentUsedChatter forImportantUpdateAnsweredPhoneWithinOne RingIs thereanything elseI can helpyou withApologizedfor BadServiceIs thereanythingelse I candoAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskListened toVoicemail ofAbsent TeamMemberPlacedNotesin iMISProactivelyInformCustomerof DelayAnsweredthe Phonewith aSmile

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m sorry for the inconvenience
  2. Helped Team Member In Need
  3. Used Typeface Arial
  4. Wrote a handwritten thank you
  5. Asked Supervisor for Guidance
  6. Sat at Front Desk to Answer Phones
  7. Respond to Voicemail within 24 Hours
  8. Turn a No into a Yes
  9. Walked Someone Through Website
  10. Updated Email Signature Block
  11. Confirmed iMIS Record Info
  12. Recieve a thank you email
  13. Identified a Process Improvment
  14. Used Chatter for Important Update
  15. Answered Phone Within One Ring
  16. Is there anything else I can help you with
  17. Apologized for Bad Service
  18. Is there anything else I can do
  19. Answerd email within 24 hours
  20. Followed Up on an iMIS Task
  21. Listened to Voicemail of Absent Team Member
  22. Placed Notes in iMIS
  23. Proactively Inform Customer of Delay
  24. Answered the Phone with a Smile