I’m sorry fortheinconvenienceAskedSupervisorforGuidanceIs thereanythingelse I candoAnsweredthe Phonewith aSmileAnswerdemailwithin 24hoursPlacedNotesin iMISRecieve athank youemailUsedTypefaceArialFollowedUp on aniMIS TaskConfirmediMISRecordInfoUpdatedEmailSignatureBlockIs thereanything elseI can helpyou withRespond toVoicemailwithin 24HoursTurn aNo intoa YesIdentified aProcessImprovmentWrote ahandwrittenthank youAnsweredPhoneWithinOne RingProactivelyInformCustomerof DelayListened toVoicemail ofAbsent TeamMemberHelpedTeamMemberIn NeedWalkedSomeoneThroughWebsiteApologizedfor BadServiceSat atFront Deskto AnswerPhonesUsedChatter forImportantUpdateI’m sorry fortheinconvenienceAskedSupervisorforGuidanceIs thereanythingelse I candoAnsweredthe Phonewith aSmileAnswerdemailwithin 24hoursPlacedNotesin iMISRecieve athank youemailUsedTypefaceArialFollowedUp on aniMIS TaskConfirmediMISRecordInfoUpdatedEmailSignatureBlockIs thereanything elseI can helpyou withRespond toVoicemailwithin 24HoursTurn aNo intoa YesIdentified aProcessImprovmentWrote ahandwrittenthank youAnsweredPhoneWithinOne RingProactivelyInformCustomerof DelayListened toVoicemail ofAbsent TeamMemberHelpedTeamMemberIn NeedWalkedSomeoneThroughWebsiteApologizedfor BadServiceSat atFront Deskto AnswerPhonesUsedChatter forImportantUpdate

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m sorry for the inconvenience
  2. Asked Supervisor for Guidance
  3. Is there anything else I can do
  4. Answered the Phone with a Smile
  5. Answerd email within 24 hours
  6. Placed Notes in iMIS
  7. Recieve a thank you email
  8. Used Typeface Arial
  9. Followed Up on an iMIS Task
  10. Confirmed iMIS Record Info
  11. Updated Email Signature Block
  12. Is there anything else I can help you with
  13. Respond to Voicemail within 24 Hours
  14. Turn a No into a Yes
  15. Identified a Process Improvment
  16. Wrote a handwritten thank you
  17. Answered Phone Within One Ring
  18. Proactively Inform Customer of Delay
  19. Listened to Voicemail of Absent Team Member
  20. Helped Team Member In Need
  21. Walked Someone Through Website
  22. Apologized for Bad Service
  23. Sat at Front Desk to Answer Phones
  24. Used Chatter for Important Update