Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Asked Supervisor for Guidance
2. Is there anything else I can do
3. Updated Email Signature Block
4. Answered the Phone with a Smile
5. Identified a Process Improvment
6. Proactively Inform Customer of Delay
7. Recieve a thank you email
8. Listened to Voicemail of Absent Team Member
9. Confirmed iMIS Record Info
10. Turn a No into a Yes
11. Apologized for Bad Service
12. I’m sorry for the inconvenience
13. Used Chatter for Important Update
14. Respond to Voicemail within 24 Hours
15. Answered Phone Within One Ring
16. Answerd email within 24 hours
17. Wrote a handwritten thank you
18. Placed Notes in iMIS
19. Helped Team Member In Need
20. Sat at Front Desk to Answer Phones
21. Followed Up on an iMIS Task
22. Is there anything else I can help you with
23. Walked Someone Through Website
24. Used Typeface Arial