Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Is there anything else I can do
2. Helped Team Member In Need
3. Followed Up on an iMIS Task
4. Respond to Voicemail within 24 Hours
5. Wrote a handwritten thank you
6. Placed Notes in iMIS
7. Apologized for Bad Service
8. Listened to Voicemail of Absent Team Member
9. Confirmed iMIS Record Info
10. Answerd email within 24 hours
11. Identified a Process Improvment
12. Used Typeface Arial
13. Used Chatter for Important Update
14. Is there anything else I can help you with
15. Turn a No into a Yes
16. Walked Someone Through Website
17. I’m sorry for the inconvenience
18. Proactively Inform Customer of Delay
19. Answered Phone Within One Ring
20. Asked Supervisor for Guidance
21. Updated Email Signature Block
22. Recieve a thank you email
23. Answered the Phone with a Smile
24. Sat at Front Desk to Answer Phones