I’m sorry fortheinconvenienceConfirmediMISRecordInfoPlacedNotesin iMISRecieve athank youemailAnsweredPhoneWithinOne RingUsedChatter forImportantUpdateRespond toVoicemailwithin 24HoursApologizedfor BadServiceIs thereanything elseI can helpyou withWrote ahandwrittenthank youSat atFront Deskto AnswerPhonesTurn aNo intoa YesListened toVoicemail ofAbsent TeamMemberProactivelyInformCustomerof DelayAnsweredthe Phonewith aSmileAskedSupervisorforGuidanceIs thereanythingelse I candoUpdatedEmailSignatureBlockHelpedTeamMemberIn NeedIdentified aProcessImprovmentWalkedSomeoneThroughWebsiteAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskUsedTypefaceArialI’m sorry fortheinconvenienceConfirmediMISRecordInfoPlacedNotesin iMISRecieve athank youemailAnsweredPhoneWithinOne RingUsedChatter forImportantUpdateRespond toVoicemailwithin 24HoursApologizedfor BadServiceIs thereanything elseI can helpyou withWrote ahandwrittenthank youSat atFront Deskto AnswerPhonesTurn aNo intoa YesListened toVoicemail ofAbsent TeamMemberProactivelyInformCustomerof DelayAnsweredthe Phonewith aSmileAskedSupervisorforGuidanceIs thereanythingelse I candoUpdatedEmailSignatureBlockHelpedTeamMemberIn NeedIdentified aProcessImprovmentWalkedSomeoneThroughWebsiteAnswerdemailwithin 24hoursFollowedUp on aniMIS TaskUsedTypefaceArial

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m sorry for the inconvenience
  2. Confirmed iMIS Record Info
  3. Placed Notes in iMIS
  4. Recieve a thank you email
  5. Answered Phone Within One Ring
  6. Used Chatter for Important Update
  7. Respond to Voicemail within 24 Hours
  8. Apologized for Bad Service
  9. Is there anything else I can help you with
  10. Wrote a handwritten thank you
  11. Sat at Front Desk to Answer Phones
  12. Turn a No into a Yes
  13. Listened to Voicemail of Absent Team Member
  14. Proactively Inform Customer of Delay
  15. Answered the Phone with a Smile
  16. Asked Supervisor for Guidance
  17. Is there anything else I can do
  18. Updated Email Signature Block
  19. Helped Team Member In Need
  20. Identified a Process Improvment
  21. Walked Someone Through Website
  22. Answerd email within 24 hours
  23. Followed Up on an iMIS Task
  24. Used Typeface Arial