Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Followed Up on an iMIS Task
2. Is there anything else I can do
3. Respond to Voicemail within 24 Hours
4. Helped Team Member In Need
5. Answerd email within 24 hours
6. I’m sorry for the inconvenience
7. Identified a Process Improvment
8. Sat at Front Desk to Answer Phones
9. Is there anything else I can help you with
10. Turn a No into a Yes
11. Confirmed iMIS Record Info
12. Proactively Inform Customer of Delay
13. Listened to Voicemail of Absent Team Member
14. Placed Notes in iMIS
15. Wrote a handwritten thank you
16. Apologized for Bad Service
17. Used Chatter for Important Update
18. Answered Phone Within One Ring
19. Used Typeface Arial
20. Asked Supervisor for Guidance
21. Updated Email Signature Block
22. Walked Someone Through Website
23. Recieve a thank you email
24. Answered the Phone with a Smile