Recieve athank youemailWalkedSomeoneThroughWebsiteAnsweredPhoneWithinOne RingApologizedfor BadServiceListened toVoicemail ofAbsent TeamMemberPlacedNotesin iMISIs thereanythingelse I candoI’m sorry fortheinconvenienceUpdatedEmailSignatureBlockAskedSupervisorforGuidanceAnsweredthe Phonewith aSmileFollowedUp on aniMIS TaskRespond toVoicemailwithin 24HoursIs thereanything elseI can helpyou withAnswerdemailwithin 24hoursUsedChatter forImportantUpdateUsedTypefaceArialWrote ahandwrittenthank youHelpedTeamMemberIn NeedConfirmediMISRecordInfoProactivelyInformCustomerof DelayIdentified aProcessImprovmentSat atFront Deskto AnswerPhonesTurn aNo intoa YesRecieve athank youemailWalkedSomeoneThroughWebsiteAnsweredPhoneWithinOne RingApologizedfor BadServiceListened toVoicemail ofAbsent TeamMemberPlacedNotesin iMISIs thereanythingelse I candoI’m sorry fortheinconvenienceUpdatedEmailSignatureBlockAskedSupervisorforGuidanceAnsweredthe Phonewith aSmileFollowedUp on aniMIS TaskRespond toVoicemailwithin 24HoursIs thereanything elseI can helpyou withAnswerdemailwithin 24hoursUsedChatter forImportantUpdateUsedTypefaceArialWrote ahandwrittenthank youHelpedTeamMemberIn NeedConfirmediMISRecordInfoProactivelyInformCustomerof DelayIdentified aProcessImprovmentSat atFront Deskto AnswerPhonesTurn aNo intoa Yes

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recieve a thank you email
  2. Walked Someone Through Website
  3. Answered Phone Within One Ring
  4. Apologized for Bad Service
  5. Listened to Voicemail of Absent Team Member
  6. Placed Notes in iMIS
  7. Is there anything else I can do
  8. I’m sorry for the inconvenience
  9. Updated Email Signature Block
  10. Asked Supervisor for Guidance
  11. Answered the Phone with a Smile
  12. Followed Up on an iMIS Task
  13. Respond to Voicemail within 24 Hours
  14. Is there anything else I can help you with
  15. Answerd email within 24 hours
  16. Used Chatter for Important Update
  17. Used Typeface Arial
  18. Wrote a handwritten thank you
  19. Helped Team Member In Need
  20. Confirmed iMIS Record Info
  21. Proactively Inform Customer of Delay
  22. Identified a Process Improvment
  23. Sat at Front Desk to Answer Phones
  24. Turn a No into a Yes