Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Wrote a handwritten thank you
2. Answerd email within 24 hours
3. Recieve a thank you email
4. Confirmed iMIS Record Info
5. Updated Email Signature Block
6. Answered Phone Within One Ring
7. Followed Up on an iMIS Task
8. Apologized for Bad Service
9. Sat at Front Desk to Answer Phones
10. Walked Someone Through Website
11. Used Chatter for Important Update
12. Is there anything else I can do
13. Used Typeface Arial
14. Respond to Voicemail within 24 Hours
15. Placed Notes in iMIS
16. Is there anything else I can help you with
17. Helped Team Member In Need
18. I’m sorry for the inconvenience
19. Listened to Voicemail of Absent Team Member
20. Asked Supervisor for Guidance
21. Identified a Process Improvment
22. Proactively Inform Customer of Delay
23. Answered the Phone with a Smile
24. Turn a No into a Yes