Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used Typeface Arial
2. Followed Up on an iMIS Task
3. Placed Notes in iMIS
4. Is there anything else I can help you with
5. Proactively Inform Customer of Delay
6. Answerd email within 24 hours
7. Recieve a thank you email
8. Helped Team Member In Need
9. Sat at Front Desk to Answer Phones
10. Identified a Process Improvment
11. Turn a No into a Yes
12. Walked Someone Through Website
13. Respond to Voicemail within 24 Hours
14. I’m sorry for the inconvenience
15. Answered Phone Within One Ring
16. Listened to Voicemail of Absent Team Member
17. Answered the Phone with a Smile
18. Confirmed iMIS Record Info
19. Updated Email Signature Block
20. Wrote a handwritten thank you
21. Is there anything else I can do
22. Asked Supervisor for Guidance
23. Used Chatter for Important Update
24. Apologized for Bad Service