Is thereanythingelse I candoHelpedTeamMemberIn NeedFollowedUp on aniMIS TaskRespond toVoicemailwithin 24HoursWrote ahandwrittenthank youPlacedNotesin iMISApologizedfor BadServiceListened toVoicemail ofAbsent TeamMemberConfirmediMISRecordInfoAnswerdemailwithin 24hoursIdentified aProcessImprovmentUsedTypefaceArialUsedChatter forImportantUpdateIs thereanything elseI can helpyou withTurn aNo intoa YesWalkedSomeoneThroughWebsiteI’m sorry fortheinconvenienceProactivelyInformCustomerof DelayAnsweredPhoneWithinOne RingAskedSupervisorforGuidanceUpdatedEmailSignatureBlockRecieve athank youemailAnsweredthe Phonewith aSmileSat atFront Deskto AnswerPhonesIs thereanythingelse I candoHelpedTeamMemberIn NeedFollowedUp on aniMIS TaskRespond toVoicemailwithin 24HoursWrote ahandwrittenthank youPlacedNotesin iMISApologizedfor BadServiceListened toVoicemail ofAbsent TeamMemberConfirmediMISRecordInfoAnswerdemailwithin 24hoursIdentified aProcessImprovmentUsedTypefaceArialUsedChatter forImportantUpdateIs thereanything elseI can helpyou withTurn aNo intoa YesWalkedSomeoneThroughWebsiteI’m sorry fortheinconvenienceProactivelyInformCustomerof DelayAnsweredPhoneWithinOne RingAskedSupervisorforGuidanceUpdatedEmailSignatureBlockRecieve athank youemailAnsweredthe Phonewith aSmileSat atFront Deskto AnswerPhones

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is there anything else I can do
  2. Helped Team Member In Need
  3. Followed Up on an iMIS Task
  4. Respond to Voicemail within 24 Hours
  5. Wrote a handwritten thank you
  6. Placed Notes in iMIS
  7. Apologized for Bad Service
  8. Listened to Voicemail of Absent Team Member
  9. Confirmed iMIS Record Info
  10. Answerd email within 24 hours
  11. Identified a Process Improvment
  12. Used Typeface Arial
  13. Used Chatter for Important Update
  14. Is there anything else I can help you with
  15. Turn a No into a Yes
  16. Walked Someone Through Website
  17. I’m sorry for the inconvenience
  18. Proactively Inform Customer of Delay
  19. Answered Phone Within One Ring
  20. Asked Supervisor for Guidance
  21. Updated Email Signature Block
  22. Recieve a thank you email
  23. Answered the Phone with a Smile
  24. Sat at Front Desk to Answer Phones