SIT AT EYELEVEL WHENTALKING TOA PATIENTEXPLAIN ALLASPECTS OFAPROCEDUREMANAGEUP A CO-WORKERMANAGEUP APROVIDERASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREMANAGE UPADEPARTMENTESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICOPEN THE DOOR FOR APATIENT/FAMILY/VISITORTELL THEPATIENTTHEY WILLGET GREATCARETHANKPATIENTSFOR LETTINGUS CAREFOR THEMANSWERTHE PHONEWITH ASMILEOFFER AWHEELCHAIRTO A PATIENTEXPLAINHOWPATIENTWILLRECEIVERESULTSINTRODUCEYOURSELFTO APATIENTUSE THEPHRASE"OURPRIORITYIS"USE THEPHRASE "WEWANT TOGIVE QUALITYCARE"TEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTSHOWEMPATHYFORPATIENTSITUATIONACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"USE THEPHRASE"FOR YOURSAFETY"MANAGEYOURSELFUPASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERINGSIT AT EYELEVEL WHENTALKING TOA PATIENTEXPLAIN ALLASPECTS OFAPROCEDUREMANAGEUP A CO-WORKERMANAGEUP APROVIDERASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREMANAGE UPADEPARTMENTESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICOPEN THE DOOR FOR APATIENT/FAMILY/VISITORTELL THEPATIENTTHEY WILLGET GREATCARETHANKPATIENTSFOR LETTINGUS CAREFOR THEMANSWERTHE PHONEWITH ASMILEOFFER AWHEELCHAIRTO A PATIENTEXPLAINHOWPATIENTWILLRECEIVERESULTSINTRODUCEYOURSELFTO APATIENTUSE THEPHRASE"OURPRIORITYIS"USE THEPHRASE "WEWANT TOGIVE QUALITYCARE"TEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTSHOWEMPATHYFORPATIENTSITUATIONACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"USE THEPHRASE"FOR YOURSAFETY"MANAGEYOURSELFUPASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERING

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  2. EXPLAIN ALL ASPECTS OF A PROCEDURE
  3. MANAGE UP A CO-WORKER
  4. MANAGE UP A PROVIDER
  5. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  6. MANAGE UP A DEPARTMENT
  7. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  8. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  9. TELL THE PATIENT THEY WILL GET GREAT CARE
  10. THANK PATIENTS FOR LETTING US CARE FOR THEM
  11. ANSWER THE PHONE WITH A SMILE
  12. OFFER A WHEELCHAIR TO A PATIENT
  13. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  14. INTRODUCE YOURSELF TO A PATIENT
  15. USE THE PHRASE "OUR PRIORITY IS"
  16. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  17. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  18. SHOW EMPATHY FOR PATIENT SITUATION
  19. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  20. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"
  21. USE THE PHRASE "FOR YOUR SAFETY"
  22. MANAGE YOURSELF UP
  23. ASK PATIENT FOR 2 IDENTIFIERS
  24. KNOCK ON THE PATIENT DOOR BEFORE ENTERING