TEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTEXPLAINHOWPATIENTWILLRECEIVERESULTSUSE THEPHRASE"FOR YOURSAFETY"INTRODUCEYOURSELFTO APATIENTTHANKPATIENTSFOR LETTINGUS CAREFOR THEMSHOWEMPATHYFORPATIENTSITUATIONSIT AT EYELEVEL WHENTALKING TOA PATIENTMANAGEYOURSELFUPACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAUSE THEPHRASE"OURPRIORITYIS"MANAGEUP A CO-WORKERESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"KNOCK ONTHE PATIENTDOORBEFOREENTERINGASKPATIENTFOR 2IDENTIFIERSMANAGEUP APROVIDEROPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGE UPADEPARTMENTEXPLAIN ALLASPECTS OFAPROCEDUREASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREANSWERTHE PHONEWITH ASMILETELL THEPATIENTTHEY WILLGET GREATCAREOFFER AWHEELCHAIRTO A PATIENTASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"TEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTEXPLAINHOWPATIENTWILLRECEIVERESULTSUSE THEPHRASE"FOR YOURSAFETY"INTRODUCEYOURSELFTO APATIENTTHANKPATIENTSFOR LETTINGUS CAREFOR THEMSHOWEMPATHYFORPATIENTSITUATIONSIT AT EYELEVEL WHENTALKING TOA PATIENTMANAGEYOURSELFUPACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAUSE THEPHRASE"OURPRIORITYIS"MANAGEUP A CO-WORKERESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"KNOCK ONTHE PATIENTDOORBEFOREENTERINGASKPATIENTFOR 2IDENTIFIERSMANAGEUP APROVIDEROPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGE UPADEPARTMENTEXPLAIN ALLASPECTS OFAPROCEDUREASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREANSWERTHE PHONEWITH ASMILETELL THEPATIENTTHEY WILLGET GREATCAREOFFER AWHEELCHAIRTO A PATIENTASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  2. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  3. USE THE PHRASE "FOR YOUR SAFETY"
  4. INTRODUCE YOURSELF TO A PATIENT
  5. THANK PATIENTS FOR LETTING US CARE FOR THEM
  6. SHOW EMPATHY FOR PATIENT SITUATION
  7. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  8. MANAGE YOURSELF UP
  9. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  10. USE THE PHRASE "OUR PRIORITY IS"
  11. MANAGE UP A CO-WORKER
  12. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  13. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  14. KNOCK ON THE PATIENT DOOR BEFORE ENTERING
  15. ASK PATIENT FOR 2 IDENTIFIERS
  16. MANAGE UP A PROVIDER
  17. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  18. MANAGE UP A DEPARTMENT
  19. EXPLAIN ALL ASPECTS OF A PROCEDURE
  20. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  21. ANSWER THE PHONE WITH A SMILE
  22. TELL THE PATIENT THEY WILL GET GREAT CARE
  23. OFFER A WHEELCHAIR TO A PATIENT
  24. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"