USE THEPHRASE "WEWANT TOGIVE QUALITYCARE"ACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREATEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREOFFER AWHEELCHAIRTO A PATIENTOPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGE UPADEPARTMENTEXPLAINHOWPATIENTWILLRECEIVERESULTSSHOWEMPATHYFORPATIENTSITUATIONEXPLAIN ALLASPECTS OFAPROCEDUREKNOCK ONTHE PATIENTDOORBEFOREENTERINGESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICTHANKPATIENTSFOR LETTINGUS CAREFOR THEMMANAGEYOURSELFUPTELL THEPATIENTTHEY WILLGET GREATCAREINTRODUCEYOURSELFTO APATIENTMANAGEUP A CO-WORKERUSE THEPHRASE"OURPRIORITYIS"ASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"ASKPATIENTFOR 2IDENTIFIERSSIT AT EYELEVEL WHENTALKING TOA PATIENTANSWERTHE PHONEWITH ASMILEUSE THEPHRASE"FOR YOURSAFETY"MANAGEUP APROVIDERUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"ACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREATEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREOFFER AWHEELCHAIRTO A PATIENTOPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGE UPADEPARTMENTEXPLAINHOWPATIENTWILLRECEIVERESULTSSHOWEMPATHYFORPATIENTSITUATIONEXPLAIN ALLASPECTS OFAPROCEDUREKNOCK ONTHE PATIENTDOORBEFOREENTERINGESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICTHANKPATIENTSFOR LETTINGUS CAREFOR THEMMANAGEYOURSELFUPTELL THEPATIENTTHEY WILLGET GREATCAREINTRODUCEYOURSELFTO APATIENTMANAGEUP A CO-WORKERUSE THEPHRASE"OURPRIORITYIS"ASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"ASKPATIENTFOR 2IDENTIFIERSSIT AT EYELEVEL WHENTALKING TOA PATIENTANSWERTHE PHONEWITH ASMILEUSE THEPHRASE"FOR YOURSAFETY"MANAGEUP APROVIDER

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  2. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  3. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  4. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  5. OFFER A WHEELCHAIR TO A PATIENT
  6. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  7. MANAGE UP A DEPARTMENT
  8. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  9. SHOW EMPATHY FOR PATIENT SITUATION
  10. EXPLAIN ALL ASPECTS OF A PROCEDURE
  11. KNOCK ON THE PATIENT DOOR BEFORE ENTERING
  12. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  13. THANK PATIENTS FOR LETTING US CARE FOR THEM
  14. MANAGE YOURSELF UP
  15. TELL THE PATIENT THEY WILL GET GREAT CARE
  16. INTRODUCE YOURSELF TO A PATIENT
  17. MANAGE UP A CO-WORKER
  18. USE THE PHRASE "OUR PRIORITY IS"
  19. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"
  20. ASK PATIENT FOR 2 IDENTIFIERS
  21. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  22. ANSWER THE PHONE WITH A SMILE
  23. USE THE PHRASE "FOR YOUR SAFETY"
  24. MANAGE UP A PROVIDER