OFFER AWHEELCHAIRTO A PATIENTMANAGEYOURSELFUPINTRODUCEYOURSELFTO APATIENTUSE THEPHRASE"FOR YOURSAFETY"MANAGEUP A CO-WORKERASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREATELL THEPATIENTTHEY WILLGET GREATCARESIT AT EYELEVEL WHENTALKING TOA PATIENTANSWERTHE PHONEWITH ASMILEOPEN THE DOOR FOR APATIENT/FAMILY/VISITORTHANKPATIENTSFOR LETTINGUS CAREFOR THEMEXPLAINHOWPATIENTWILLRECEIVERESULTSEXPLAIN ALLASPECTS OFAPROCEDURETEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTUSE THEPHRASE"OURPRIORITYIS"MANAGEUP APROVIDERMANAGE UPADEPARTMENTSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"ASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"ASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERINGOFFER AWHEELCHAIRTO A PATIENTMANAGEYOURSELFUPINTRODUCEYOURSELFTO APATIENTUSE THEPHRASE"FOR YOURSAFETY"MANAGEUP A CO-WORKERASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREATELL THEPATIENTTHEY WILLGET GREATCARESIT AT EYELEVEL WHENTALKING TOA PATIENTANSWERTHE PHONEWITH ASMILEOPEN THE DOOR FOR APATIENT/FAMILY/VISITORTHANKPATIENTSFOR LETTINGUS CAREFOR THEMEXPLAINHOWPATIENTWILLRECEIVERESULTSEXPLAIN ALLASPECTS OFAPROCEDURETEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTUSE THEPHRASE"OURPRIORITYIS"MANAGEUP APROVIDERMANAGE UPADEPARTMENTSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"ASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"ASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERING

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OFFER A WHEELCHAIR TO A PATIENT
  2. MANAGE YOURSELF UP
  3. INTRODUCE YOURSELF TO A PATIENT
  4. USE THE PHRASE "FOR YOUR SAFETY"
  5. MANAGE UP A CO-WORKER
  6. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  7. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  8. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  9. TELL THE PATIENT THEY WILL GET GREAT CARE
  10. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  11. ANSWER THE PHONE WITH A SMILE
  12. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  13. THANK PATIENTS FOR LETTING US CARE FOR THEM
  14. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  15. EXPLAIN ALL ASPECTS OF A PROCEDURE
  16. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  17. USE THE PHRASE "OUR PRIORITY IS"
  18. MANAGE UP A PROVIDER
  19. MANAGE UP A DEPARTMENT
  20. SHOW EMPATHY FOR PATIENT SITUATION
  21. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  22. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"
  23. ASK PATIENT FOR 2 IDENTIFIERS
  24. KNOCK ON THE PATIENT DOOR BEFORE ENTERING