OFFER AWHEELCHAIRTO A PATIENTANSWERTHE PHONEWITH ASMILEINTRODUCEYOURSELFTO APATIENTSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE"FOR YOURSAFETY"EXPLAINHOWPATIENTWILLRECEIVERESULTSACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAMANAGEYOURSELFUPMANAGEUP APROVIDERUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"MANAGE UPADEPARTMENTTELL THEPATIENTTHEY WILLGET GREATCAREASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREEXPLAIN ALLASPECTS OFAPROCEDURETHANKPATIENTSFOR LETTINGUS CAREFOR THEMOPEN THE DOOR FOR APATIENT/FAMILY/VISITORASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERINGTEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICMANAGEUP A CO-WORKERASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"SIT AT EYELEVEL WHENTALKING TOA PATIENTUSE THEPHRASE"OURPRIORITYIS"OFFER AWHEELCHAIRTO A PATIENTANSWERTHE PHONEWITH ASMILEINTRODUCEYOURSELFTO APATIENTSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE"FOR YOURSAFETY"EXPLAINHOWPATIENTWILLRECEIVERESULTSACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAMANAGEYOURSELFUPMANAGEUP APROVIDERUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"MANAGE UPADEPARTMENTTELL THEPATIENTTHEY WILLGET GREATCAREASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREEXPLAIN ALLASPECTS OFAPROCEDURETHANKPATIENTSFOR LETTINGUS CAREFOR THEMOPEN THE DOOR FOR APATIENT/FAMILY/VISITORASKPATIENTFOR 2IDENTIFIERSKNOCK ONTHE PATIENTDOORBEFOREENTERINGTEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICMANAGEUP A CO-WORKERASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"SIT AT EYELEVEL WHENTALKING TOA PATIENTUSE THEPHRASE"OURPRIORITYIS"

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OFFER A WHEELCHAIR TO A PATIENT
  2. ANSWER THE PHONE WITH A SMILE
  3. INTRODUCE YOURSELF TO A PATIENT
  4. SHOW EMPATHY FOR PATIENT SITUATION
  5. USE THE PHRASE "FOR YOUR SAFETY"
  6. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  7. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  8. MANAGE YOURSELF UP
  9. MANAGE UP A PROVIDER
  10. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  11. MANAGE UP A DEPARTMENT
  12. TELL THE PATIENT THEY WILL GET GREAT CARE
  13. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  14. EXPLAIN ALL ASPECTS OF A PROCEDURE
  15. THANK PATIENTS FOR LETTING US CARE FOR THEM
  16. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  17. ASK PATIENT FOR 2 IDENTIFIERS
  18. KNOCK ON THE PATIENT DOOR BEFORE ENTERING
  19. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  20. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  21. MANAGE UP A CO-WORKER
  22. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"
  23. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  24. USE THE PHRASE "OUR PRIORITY IS"