ANSWERTHE PHONEWITH ASMILEUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"OPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGEUP APROVIDERSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE"OURPRIORITYIS"ESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICINTRODUCEYOURSELFTO APATIENTTEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTASKPATIENTFOR 2IDENTIFIERSOFFER AWHEELCHAIRTO A PATIENTMANAGEYOURSELFUPEXPLAIN ALLASPECTS OFAPROCEDUREEXPLAINHOWPATIENTWILLRECEIVERESULTSASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"MANAGEUP A CO-WORKERMANAGE UPADEPARTMENTASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREUSE THEPHRASE"FOR YOURSAFETY"SIT AT EYELEVEL WHENTALKING TOA PATIENTACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAKNOCK ONTHE PATIENTDOORBEFOREENTERINGTELL THEPATIENTTHEY WILLGET GREATCARETHANKPATIENTSFOR LETTINGUS CAREFOR THEMANSWERTHE PHONEWITH ASMILEUSE THEPHRASE "WEWANT TOGIVE QUALITYCARE"OPEN THE DOOR FOR APATIENT/FAMILY/VISITORMANAGEUP APROVIDERSHOWEMPATHYFORPATIENTSITUATIONUSE THEPHRASE"OURPRIORITYIS"ESCORT THEPATIENT TOTHE NEXTDEPT/OUTOF CLINICINTRODUCEYOURSELFTO APATIENTTEACHPATIENTSABOUT SIDEEFFECTS OFMED/CONTRASTASKPATIENTFOR 2IDENTIFIERSOFFER AWHEELCHAIRTO A PATIENTMANAGEYOURSELFUPEXPLAIN ALLASPECTS OFAPROCEDUREEXPLAINHOWPATIENTWILLRECEIVERESULTSASK PATIENTS"IS THEREANYTHINGELSE I CANHELP YOUWITH"MANAGEUP A CO-WORKERMANAGE UPADEPARTMENTASK IFPATIENT/FAMILYHASQUESTIONSABOUT CAREUSE THEPHRASE"FOR YOURSAFETY"SIT AT EYELEVEL WHENTALKING TOA PATIENTACKNOWLEDGE2 PEOPLE INTHEHALL/WAITINGAREAKNOCK ONTHE PATIENTDOORBEFOREENTERINGTELL THEPATIENTTHEY WILLGET GREATCARETHANKPATIENTSFOR LETTINGUS CAREFOR THEM

CASSVILLE AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ANSWER THE PHONE WITH A SMILE
  2. USE THE PHRASE "WE WANT TO GIVE QUALITY CARE"
  3. OPEN THE DOOR FOR A PATIENT/FAMILY/VISITOR
  4. MANAGE UP A PROVIDER
  5. SHOW EMPATHY FOR PATIENT SITUATION
  6. USE THE PHRASE "OUR PRIORITY IS"
  7. ESCORT THE PATIENT TO THE NEXT DEPT/OUT OF CLINIC
  8. INTRODUCE YOURSELF TO A PATIENT
  9. TEACH PATIENTS ABOUT SIDE EFFECTS OF MED/CONTRAST
  10. ASK PATIENT FOR 2 IDENTIFIERS
  11. OFFER A WHEELCHAIR TO A PATIENT
  12. MANAGE YOURSELF UP
  13. EXPLAIN ALL ASPECTS OF A PROCEDURE
  14. EXPLAIN HOW PATIENT WILL RECEIVE RESULTS
  15. ASK PATIENTS "IS THERE ANYTHING ELSE I CAN HELP YOU WITH"
  16. MANAGE UP A CO-WORKER
  17. MANAGE UP A DEPARTMENT
  18. ASK IF PATIENT/FAMILY HAS QUESTIONS ABOUT CARE
  19. USE THE PHRASE "FOR YOUR SAFETY"
  20. SIT AT EYE LEVEL WHEN TALKING TO A PATIENT
  21. ACKNOWLEDGE 2 PEOPLE IN THE HALL/WAITING AREA
  22. KNOCK ON THE PATIENT DOOR BEFORE ENTERING
  23. TELL THE PATIENT THEY WILL GET GREAT CARE
  24. THANK PATIENTS FOR LETTING US CARE FOR THEM