(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Listen to employees
O-Welcome lunch
N-Provide incredible Benefits
N-“Would you hurry up I only have 3 minutes with each customer and you have already used up 2.5minutes”
B-Like it or not, appearance matters
N-Hub plumbing
N-Free!
N-When you see it, say it.
I-Give excellent Training
O-Receive a thank you note
I-Kodak moments
G-Branding
I-The emperor who had no clothes
B-Know who you are and who you want to be
G-The Celebrity Experience
G-Celebrate milestones
G-Practice Accountability
B-Workers wat to feel noticed and appreciated.
O-Does your company stand out in a truly unique way?
G-The conversations you avoid
B-Share Cheers and Chuckles
B-Celebrity service department
N-Own your brand
N-Don’t forget employee only areas
I-Give customers a consistent experience
G-Creatively package and promote your brand
B-Focus on the positive
O-Your brand is defined by what your customers are saying about you
O-Encourage personal branding
B-The Booger principle
I-“Call the CEO Day”
O-People make their own fun
I-Celebrate accomplishments
N-Have courage to tell the truth because you care
G-Everyone should have their own personal mission statement