Avoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Becauseyou careCommunicatequicklyDeliverthe newsin personPracticeAccountabilityCelebratemilestonesLearnfrom BobHopeGather alltheinformationHavethecourageKnow whoyou are andwho youwant to beTell the truthwhen yourcustomerisn’t rightCelebrateaccomplishmentsSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.ShareCheersandChucklesBrandingPeoplemake theirown funTell the truthwhen you’vemade amistake“Call theCEODay”Focuson thepositiveYou will honoryourself andyour customersby finding thecourage whenyou need it.Whenyou seeit, say it.Tell the truthwhen it’s inyourcustomerbest interestHavecourageGivecustomers aconsistentexperienceWelcomelunchReceivea thankyou noteTell the truthabout whatyou can andCannot DoProvideincredibleBenefitsDifficultconversations youshould be havingwith employees,customers andyourselfWorkers watto feelnoticed andappreciated.HubplumbingBecompassionate,but pull nopunchesPut yourself inthe otherperson’sposition andbehaveaccordinglyGiveexcellentTrainingAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.Becauseyou careCommunicatequicklyDeliverthe newsin personPracticeAccountabilityCelebratemilestonesLearnfrom BobHopeGather alltheinformationHavethecourageKnow whoyou are andwho youwant to beTell the truthwhen yourcustomerisn’t rightCelebrateaccomplishmentsSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.ShareCheersandChucklesBrandingPeoplemake theirown funTell the truthwhen you’vemade amistake“Call theCEODay”Focuson thepositiveYou will honoryourself andyour customersby finding thecourage whenyou need it.Whenyou seeit, say it.Tell the truthwhen it’s inyourcustomerbest interestHavecourageGivecustomers aconsistentexperienceWelcomelunchReceivea thankyou noteTell the truthabout whatyou can andCannot DoProvideincredibleBenefitsDifficultconversations youshould be havingwith employees,customers andyourselfWorkers watto feelnoticed andappreciated.HubplumbingBecompassionate,but pull nopunchesPut yourself inthe otherperson’sposition andbehaveaccordinglyGiveexcellentTraining

San Martin MDM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  2. Because you care
  3. Communicate quickly
  4. Deliver the news in person
  5. Practice Accountability
  6. Celebrate milestones
  7. Learn from Bob Hope
  8. Gather all the information
  9. Have the courage
  10. Know who you are and who you want to be
  11. Tell the truth when your customer isn’t right
  12. Celebrate accomplishments
  13. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  14. Share Cheers and Chuckles
  15. Branding
  16. People make their own fun
  17. Tell the truth when you’ve made a mistake
  18. “Call the CEO Day”
  19. Focus on the positive
  20. You will honor yourself and your customers by finding the courage when you need it.
  21. When you see it, say it.
  22. Tell the truth when it’s in your customer best interest
  23. Have courage
  24. Give customers a consistent experience
  25. Welcome lunch
  26. Receive a thank you note
  27. Tell the truth about what you can and Cannot Do
  28. Provide incredible Benefits
  29. Difficult conversations you should be having with employees, customers and yourself
  30. Workers wat to feel noticed and appreciated.
  31. Hub plumbing
  32. Be compassionate, but pull no punches
  33. Put yourself in the other person’s position and behave accordingly
  34. Give excellent Training