PracticeAccountabilityCelebratemilestonesCelebrateaccomplishmentsSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.ProvideincredibleBenefitsHavethecourageTell the truthwhen yourcustomerisn’t rightGather alltheinformationHubplumbingTell the truthwhen you’vemade amistakeBecauseyou careGiveexcellentTrainingPut yourself inthe otherperson’sposition andbehaveaccordinglyWhenyou seeit, say it.Learnfrom BobHopeCommunicatequicklyBrandingWorkers watto feelnoticed andappreciated.WelcomelunchAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.You will honoryourself andyour customersby finding thecourage whenyou need it.Receivea thankyou noteGivecustomers aconsistentexperienceBecompassionate,but pull nopunchesShareCheersandChucklesHavecouragePeoplemake theirown funDifficultconversations youshould be havingwith employees,customers andyourselfTell the truthwhen it’s inyourcustomerbest interest“Call theCEODay”Deliverthe newsin personTell the truthabout whatyou can andCannot DoFocuson thepositiveKnow whoyou are andwho youwant to bePracticeAccountabilityCelebratemilestonesCelebrateaccomplishmentsSometimes thecost of avoidingdifficultconversations ismuch greater thanthe potentialembarrassment.ProvideincredibleBenefitsHavethecourageTell the truthwhen yourcustomerisn’t rightGather alltheinformationHubplumbingTell the truthwhen you’vemade amistakeBecauseyou careGiveexcellentTrainingPut yourself inthe otherperson’sposition andbehaveaccordinglyWhenyou seeit, say it.Learnfrom BobHopeCommunicatequicklyBrandingWorkers watto feelnoticed andappreciated.WelcomelunchAvoidingconversations canlead to low morale,embarrassment, lackof growth, bottomline losses.You will honoryourself andyour customersby finding thecourage whenyou need it.Receivea thankyou noteGivecustomers aconsistentexperienceBecompassionate,but pull nopunchesShareCheersandChucklesHavecouragePeoplemake theirown funDifficultconversations youshould be havingwith employees,customers andyourselfTell the truthwhen it’s inyourcustomerbest interest“Call theCEODay”Deliverthe newsin personTell the truthabout whatyou can andCannot DoFocuson thepositiveKnow whoyou are andwho youwant to be

San Martin MDM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Practice Accountability
  2. Celebrate milestones
  3. Celebrate accomplishments
  4. Sometimes the cost of avoiding difficult conversations is much greater than the potential embarrassment.
  5. Provide incredible Benefits
  6. Have the courage
  7. Tell the truth when your customer isn’t right
  8. Gather all the information
  9. Hub plumbing
  10. Tell the truth when you’ve made a mistake
  11. Because you care
  12. Give excellent Training
  13. Put yourself in the other person’s position and behave accordingly
  14. When you see it, say it.
  15. Learn from Bob Hope
  16. Communicate quickly
  17. Branding
  18. Workers wat to feel noticed and appreciated.
  19. Welcome lunch
  20. Avoiding conversations can lead to low morale, embarrassment, lack of growth, bottom line losses.
  21. You will honor yourself and your customers by finding the courage when you need it.
  22. Receive a thank you note
  23. Give customers a consistent experience
  24. Be compassionate, but pull no punches
  25. Share Cheers and Chuckles
  26. Have courage
  27. People make their own fun
  28. Difficult conversations you should be having with employees, customers and yourself
  29. Tell the truth when it’s in your customer best interest
  30. “Call the CEO Day”
  31. Deliver the news in person
  32. Tell the truth about what you can and Cannot Do
  33. Focus on the positive
  34. Know who you are and who you want to be