MeetingPick upthephoneHiringTool"Gamma-fication"Whatdo theyneed?DigitalRecordingGet infront ofthecustomerGet themto ourofficeFollowtheProcessReportingOutboundDebriefKPIAnalyticsToolBriefPlanI don'tlike theword...IVRWhat?!Don't talkaboutspeechanalyticsFace toFaceTacklingFollowtheProcessBlockingBlendedMeetingPick upthephoneHiringTool"Gamma-fication"Whatdo theyneed?DigitalRecordingGet infront ofthecustomerGet themto ourofficeFollowtheProcessReportingOutboundDebriefKPIAnalyticsToolBriefPlanI don'tlike theword...IVRWhat?!Don't talkaboutspeechanalyticsFace toFaceTacklingFollowtheProcessBlockingBlended

Jim Bass Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meeting
  2. Pick up the phone
  3. Hiring Tool
  4. "Gamma-fication"
  5. What do they need?
  6. Digital Recording
  7. Get in front of the customer
  8. Get them to our office
  9. Follow the Process
  10. Reporting
  11. Outbound
  12. Debrief
  13. KPI Analytics Tool
  14. Brief
  15. Plan
  16. I don't like the word...
  17. IVR
  18. What?!
  19. Don't talk about speech analytics
  20. Face to Face
  21. Tackling
  22. Follow the Process
  23. Blocking
  24. Blended