DifferentiateComplaintADAEquipBuyingmotiveFollow-upFeedbackBerateCross-sellingEliminatedAlternativesCustomizableDiminishedEmpathyEntitledAssumptionCourteousDiscourteousCuesGrievanceCompensationComposureAssetsDefensiveDifferentiateComplaintADAEquipBuyingmotiveFollow-upFeedbackBerateCross-sellingEliminatedAlternativesCustomizableDiminishedEmpathyEntitledAssumptionCourteousDiscourteousCuesGrievanceCompensationComposureAssetsDefensive

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Differentiate
  2. Complaint
  3. ADA
  4. Equip
  5. Buying motive
  6. Follow-up
  7. Feedback
  8. Berate
  9. Cross-selling
  10. Eliminated
  11. Alternatives
  12. Customizable
  13. Diminished
  14. Empathy
  15. Entitled
  16. Assumption
  17. Courteous
  18. Discourteous
  19. Cues
  20. Grievance
  21. Compensation
  22. Composure
  23. Assets
  24. Defensive