Sell aWallflowerset to a newWallflowercustomerExplainHYALURONICACID to 3guestsFill acabinetback inIBCSpray shimmermist on yourarms and faceand show it offfor an hourBREAKAWAYS!What are they andhow do they helpus? ROLE PLAY aBREAKAWAY withyour SLT and explainwhat it helpsUse 3 differentBREAKAWAYtechniques on 3different guests!REMEMBER! Itdoesn’t have to bepeak to use aBREAKAWAY!Refill the PaperTowels at bothsinks and theBathroom, aswell as the toiletpaper ;)Have 2 salehours gogreen duringyour shiftKARAOKE TIME! Singyour heart out to thesong that’s playing withanother associate or aguest to cross off thissquare. Fake mics andwinning speeches arenot included butsomehow necessaryRefill a Cabinetof FBC. Makesure theUnderstock isfull too!Add in 3new Emailsat RegisterCheckoutRefill theWALLFLOWERtable and CABINETfromUNDERSTOCK.Don't forget toREFILL theUNDERSTOCK!Sell oneFill one5 timesTake a minuteto tell anotherassociate whatyou think theirgreateststrength isWipe downsales floorcounters withcleaner 1timeDemo at theSINK 3 timeswith scrub,and 1 timewithoutFill thebags in theRegisterStationsROLEPLAY withanother associate.Sell your favoriteCANDLE & SHOWhow you wouldCross-Category SellHave a SALEof $50.00 ormore. It mustbe assigned toyou!Make surethe SoapWall is Fulland CleanShow anexample of"Retail-Tainment" toyour SLTFind your favoriteBody Care item.Explain to yourSLT the Featureand the BENEFITof your fav!Demo a3Wick candle6 differenttimesSee if you canfind ourCompanyValues, andshare one withyour SLTContribute tothe AssociateEngagementBoardGet 10confirmationson PHONENUMBER &EMAILAsk "WHICHASSOCIATE" or"WHO" helped thecustomer at theREGISTER 10timesSell 3SpongesTime for HONESTYand TEAMWORK!Assign a NAME thatis not your own to asale at the Register7 timesTaking it seriously,ROLEPLAY withyour SLT during adown period. Sellthem a fragrancefrom the front tableTry 2 aromatherapylotions, one on eachof your arms and askanother associate ifthey can name eachoneMake sure allMarketing isput AWAY andthe cart isTIDY.Add aproduct on attheREGISTER 5timesPull THREEboxes fromthe back toFILL theFLOORExplain what"Sell withYour HeadUp" is to yourSLTCello agift for 2differentcustomersWatch 2Nanolearningsbefore the end ofyour shift. Theseare in GinghamGatewayHeard of a flash mob?! If youhear a song that makes youwanna dance, get anotherassociate to do the SAMEDANCE with you to cross offthis square!, DANCE PARTY!When you hear a song youlove, get to dancing with acustomer or associate! MaketheGo without skippingassigning a sale 5times in a row(YOUR namedoesn’t count)-Remember ourCompany VALUES!Sell aWallflowerDuo plugHaveconversion at orabove 60%during your shiftfor more than 2hoursReset theRoomSprayCabinetClean up 5stickers on thesales floor(cabinets,counters, andfloor included)Dust off theCashwrap,Registers,Etegere's andHabdashFree!Clean up 20Blotter Cardsfrom thesales floorDuring a PEAKmoment,breakawayfrom 4 differentguestsDo a Lotion andSpray Demowith 4 differentcustomers and4 differentscentsSell aB3G? thatincludesGingham!Greet andEngage 15customers withENERGY &EXCITEMENTUse 5differentPICKUPLINESsuccessfullyCROSSCATEGORY SELL3 times (forexample, usingLemon, EucMint,JCB, or BCM)Fill inPOCKETBACSas much aspossibleUp-Sale 4differentringingcustomersTell your SLT whatthe difference isbetween bodyCREAM, bodyBUTTER, andbody LOTIONWash your ownhands with ascrub at the sink,then put thepairing lotion onafter your handsdryDEFINEConversion &ADS. Tell yourSLT which ismore importantand WHY.Make Surethe CarFragrancesare FULLand TidySell aWallflowerset to a newWallflowercustomerExplainHYALURONICACID to 3guestsFill acabinetback inIBCSpray shimmermist on yourarms and faceand show it offfor an hourBREAKAWAYS!What are they andhow do they helpus? ROLE PLAY aBREAKAWAY withyour SLT and explainwhat it helpsUse 3 differentBREAKAWAYtechniques on 3different guests!REMEMBER! Itdoesn’t have to bepeak to use aBREAKAWAY!Refill the PaperTowels at bothsinks and theBathroom, aswell as the toiletpaper ;)Have 2 salehours gogreen duringyour shiftKARAOKE TIME! Singyour heart out to thesong that’s playing withanother associate or aguest to cross off thissquare. Fake mics andwinning speeches arenot included butsomehow necessaryRefill a Cabinetof FBC. Makesure theUnderstock isfull too!Add in 3new Emailsat RegisterCheckoutRefill theWALLFLOWERtable and CABINETfromUNDERSTOCK.Don't forget toREFILL theUNDERSTOCK!Sell oneFill one5 timesTake a minuteto tell anotherassociate whatyou think theirgreateststrength isWipe downsales floorcounters withcleaner 1timeDemo at theSINK 3 timeswith scrub,and 1 timewithoutFill thebags in theRegisterStationsROLEPLAY withanother associate.Sell your favoriteCANDLE & SHOWhow you wouldCross-Category SellHave a SALEof $50.00 ormore. It mustbe assigned toyou!Make surethe SoapWall is Fulland CleanShow anexample of"Retail-Tainment" toyour SLTFind your favoriteBody Care item.Explain to yourSLT the Featureand the BENEFITof your fav!Demo a3Wick candle6 differenttimesSee if you canfind ourCompanyValues, andshare one withyour SLTContribute tothe AssociateEngagementBoardGet 10confirmationson PHONENUMBER &EMAILAsk "WHICHASSOCIATE" or"WHO" helped thecustomer at theREGISTER 10timesSell 3SpongesTime for HONESTYand TEAMWORK!Assign a NAME thatis not your own to asale at the Register7 timesTaking it seriously,ROLEPLAY withyour SLT during adown period. Sellthem a fragrancefrom the front tableTry 2 aromatherapylotions, one on eachof your arms and askanother associate ifthey can name eachoneMake sure allMarketing isput AWAY andthe cart isTIDY.Add aproduct on attheREGISTER 5timesPull THREEboxes fromthe back toFILL theFLOORExplain what"Sell withYour HeadUp" is to yourSLTCello agift for 2differentcustomersWatch 2Nanolearningsbefore the end ofyour shift. Theseare in GinghamGatewayHeard of a flash mob?! If youhear a song that makes youwanna dance, get anotherassociate to do the SAMEDANCE with you to cross offthis square!, DANCE PARTY!When you hear a song youlove, get to dancing with acustomer or associate! MaketheGo without skippingassigning a sale 5times in a row(YOUR namedoesn’t count)-Remember ourCompany VALUES!Sell aWallflowerDuo plugHaveconversion at orabove 60%during your shiftfor more than 2hoursReset theRoomSprayCabinetClean up 5stickers on thesales floor(cabinets,counters, andfloor included)Dust off theCashwrap,Registers,Etegere's andHabdashFree!Clean up 20Blotter Cardsfrom thesales floorDuring a PEAKmoment,breakawayfrom 4 differentguestsDo a Lotion andSpray Demowith 4 differentcustomers and4 differentscentsSell aB3G? thatincludesGingham!Greet andEngage 15customers withENERGY &EXCITEMENTUse 5differentPICKUPLINESsuccessfullyCROSSCATEGORY SELL3 times (forexample, usingLemon, EucMint,JCB, or BCM)Fill inPOCKETBACSas much aspossibleUp-Sale 4differentringingcustomersTell your SLT whatthe difference isbetween bodyCREAM, bodyBUTTER, andbody LOTIONWash your ownhands with ascrub at the sink,then put thepairing lotion onafter your handsdryDEFINEConversion &ADS. Tell yourSLT which ismore importantand WHY.Make Surethe CarFragrancesare FULLand Tidy

Bath And Body Works: Core - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell a Wallflower set to a new Wallflower customer
  2. Explain HYALURONIC ACID to 3 guests
  3. Fill a cabinet back in IBC
  4. Spray shimmer mist on your arms and face and show it off for an hour
  5. BREAKAWAYS! What are they and how do they help us? ROLE PLAY a BREAKAWAY with your SLT and explain what it helps
  6. Use 3 different BREAKAWAY techniques on 3 different guests! REMEMBER! It doesn’t have to be peak to use a BREAKAWAY!
  7. Refill the Paper Towels at both sinks and the Bathroom, as well as the toilet paper ;)
  8. Have 2 sale hours go green during your shift
  9. KARAOKE TIME! Sing your heart out to the song that’s playing with another associate or a guest to cross off this square. Fake mics and winning speeches are not included but somehow necessary
  10. Refill a Cabinet of FBC. Make sure the Understock is full too!
  11. Add in 3 new Emails at Register Checkout
  12. Refill the WALLFLOWER table and CABINET from UNDERSTOCK. Don't forget to REFILL the UNDERSTOCK!
  13. Sell one Fill one 5 times
  14. Take a minute to tell another associate what you think their greatest strength is
  15. Wipe down sales floor counters with cleaner 1 time
  16. Demo at the SINK 3 times with scrub, and 1 time without
  17. Fill the bags in the Register Stations
  18. ROLEPLAY with another associate. Sell your favorite CANDLE & SHOW how you would Cross-Category Sell
  19. Have a SALE of $50.00 or more. It must be assigned to you!
  20. Make sure the Soap Wall is Full and Clean
  21. Show an example of "Retail-Tainment" to your SLT
  22. Find your favorite Body Care item. Explain to your SLT the Feature and the BENEFIT of your fav!
  23. Demo a 3Wick candle 6 different times
  24. See if you can find our Company Values, and share one with your SLT
  25. Contribute to the Associate Engagement Board
  26. Get 10 confirmations on PHONE NUMBER & EMAIL
  27. Ask "WHICH ASSOCIATE" or "WHO" helped the customer at the REGISTER 10 times
  28. Sell 3 Sponges
  29. Time for HONESTY and TEAMWORK! Assign a NAME that is not your own to a sale at the Register 7 times
  30. Taking it seriously, ROLEPLAY with your SLT during a down period. Sell them a fragrance from the front table
  31. Try 2 aromatherapy lotions, one on each of your arms and ask another associate if they can name each one
  32. Make sure all Marketing is put AWAY and the cart is TIDY.
  33. Add a product on at the REGISTER 5 times
  34. Pull THREE boxes from the back to FILL the FLOOR
  35. Explain what "Sell with Your Head Up" is to your SLT
  36. Cello a gift for 2 different customers
  37. Watch 2 Nanolearnings before the end of your shift. These are in Gingham Gateway
  38. Heard of a flash mob?! If you hear a song that makes you wanna dance, get another associate to do the SAME DANCE with you to cross off this square!, DANCE PARTY! When you hear a song you love, get to dancing with a customer or associate! Make the
  39. Go without skipping assigning a sale 5 times in a row (YOUR name doesn’t count)- Remember our Company VALUES!
  40. Sell a Wallflower Duo plug
  41. Have conversion at or above 60% during your shift for more than 2 hours
  42. Reset the Room Spray Cabinet
  43. Clean up 5 stickers on the sales floor (cabinets, counters, and floor included)
  44. Dust off the Cashwrap, Registers, Etegere's and Habdash
  45. Free!
  46. Clean up 20 Blotter Cards from the sales floor
  47. During a PEAK moment, breakaway from 4 different guests
  48. Do a Lotion and Spray Demo with 4 different customers and 4 different scents
  49. Sell a B3G? that includes Gingham!
  50. Greet and Engage 15 customers with ENERGY & EXCITEMENT
  51. Use 5 different PICKUP LINES successfully
  52. CROSS CATEGORY SELL 3 times (for example, using Lemon, EucMint, JCB, or BCM)
  53. Fill in POCKETBACS as much as possible
  54. Up-Sale 4 different ringing customers
  55. Tell your SLT what the difference is between body CREAM, body BUTTER, and body LOTION
  56. Wash your own hands with a scrub at the sink, then put the pairing lotion on after your hands dry
  57. DEFINE Conversion & ADS. Tell your SLT which is more important and WHY.
  58. Make Sure the Car Fragrances are FULL and Tidy