Handleda QDROcallUsed GuidedAction ofWebsite HelpUsedDeferralGuidedAction in SFHandled aDeathClaim callIncreased4deferralsHandledRMDcallPtp bornin samemonth asyouPtp hasyour Yearof BirthAdherenceabove97% forthe weekXferd asecondroll in call1099rcorrectioncallhandledPtp hassame firstnameReceived2nd StrongRating fromQualityUsed LoanGuidedAction inSFPtp hassame lastnameReceivedStrongrating fromQualityHelped arep nextto youXferd aroll incallIncreased2deferralsACWunder50 sec.ADH99% fora day2ndptp hassame firstnameCallerfrom NEor IAFor oneweek -ReducedAHT fromlast monthHandleda QDROcallUsed GuidedAction ofWebsite HelpUsedDeferralGuidedAction in SFHandled aDeathClaim callIncreased4deferralsHandledRMDcallPtp bornin samemonth asyouPtp hasyour Yearof BirthAdherenceabove97% forthe weekXferd asecondroll in call1099rcorrectioncallhandledPtp hassame firstnameReceived2nd StrongRating fromQualityUsed LoanGuidedAction inSFPtp hassame lastnameReceivedStrongrating fromQualityHelped arep nextto youXferd aroll incallIncreased2deferralsACWunder50 sec.ADH99% fora day2ndptp hassame firstnameCallerfrom NEor IAFor oneweek -ReducedAHT fromlast month

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a QDRO call
  2. Used Guided Action of Website Help
  3. Used Deferral Guided Action in SF
  4. Handled a Death Claim call
  5. Increased 4 deferrals
  6. Handled RMD call
  7. Ptp born in same month as you
  8. Ptp has your Year of Birth
  9. Adherence above 97% for the week
  10. Xferd a second roll in call
  11. 1099r correction call handled
  12. Ptp has same first name
  13. Received 2nd Strong Rating from Quality
  14. Used Loan Guided Action in SF
  15. Ptp has same last name
  16. Received Strong rating from Quality
  17. Helped a rep next to you
  18. Xferd a roll in call
  19. Increased 2 deferrals
  20. ACW under 50 sec.
  21. ADH 99% for a day
  22. 2nd ptp has same first name
  23. Caller from NE or IA
  24. For one week -Reduced AHT from last month