Handled aDeathClaim callAdherenceabove97% forthe weekPtp hasyour Yearof BirthFor oneweek -ReducedAHT fromlast monthIncreased4deferralsXferd asecondroll in callReceivedStrongrating fromQualityReceived2nd StrongRating fromQualityXferd aroll incallPtp hassame firstname2ndptp hassame firstnameHandleda QDROcallHelped arep nextto youADH99% fora dayUsed GuidedAction ofWebsite Help1099rcorrectioncallhandledPtp hassame lastnameUsed LoanGuidedAction inSFHandledRMDcallIncreased2deferralsPtp bornin samemonth asyouCallerfrom NEor IAUsedDeferralGuidedAction in SFACWunder50 sec.Handled aDeathClaim callAdherenceabove97% forthe weekPtp hasyour Yearof BirthFor oneweek -ReducedAHT fromlast monthIncreased4deferralsXferd asecondroll in callReceivedStrongrating fromQualityReceived2nd StrongRating fromQualityXferd aroll incallPtp hassame firstname2ndptp hassame firstnameHandleda QDROcallHelped arep nextto youADH99% fora dayUsed GuidedAction ofWebsite Help1099rcorrectioncallhandledPtp hassame lastnameUsed LoanGuidedAction inSFHandledRMDcallIncreased2deferralsPtp bornin samemonth asyouCallerfrom NEor IAUsedDeferralGuidedAction in SFACWunder50 sec.

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a Death Claim call
  2. Adherence above 97% for the week
  3. Ptp has your Year of Birth
  4. For one week -Reduced AHT from last month
  5. Increased 4 deferrals
  6. Xferd a second roll in call
  7. Received Strong rating from Quality
  8. Received 2nd Strong Rating from Quality
  9. Xferd a roll in call
  10. Ptp has same first name
  11. 2nd ptp has same first name
  12. Handled a QDRO call
  13. Helped a rep next to you
  14. ADH 99% for a day
  15. Used Guided Action of Website Help
  16. 1099r correction call handled
  17. Ptp has same last name
  18. Used Loan Guided Action in SF
  19. Handled RMD call
  20. Increased 2 deferrals
  21. Ptp born in same month as you
  22. Caller from NE or IA
  23. Used Deferral Guided Action in SF
  24. ACW under 50 sec.