For oneweek -ReducedAHT fromlast monthACWunder50 sec.Received2nd StrongRating fromQualityIncreased4deferralsHandleda QDROcallXferd asecondroll in call1099rcorrectioncallhandledPtp hassame lastnameUsed GuidedAction ofWebsite HelpPtp hasyour Yearof BirthHandledRMDcallHelped arep nextto youADH99% fora dayAdherenceabove97% forthe weekCallerfrom NEor IAReceivedStrongrating fromQuality2ndptp hassame firstnameXferd aroll incallPtp hassame firstnameIncreased2deferralsHandled aDeathClaim callUsedDeferralGuidedAction in SFUsed LoanGuidedAction inSFPtp bornin samemonth asyouFor oneweek -ReducedAHT fromlast monthACWunder50 sec.Received2nd StrongRating fromQualityIncreased4deferralsHandleda QDROcallXferd asecondroll in call1099rcorrectioncallhandledPtp hassame lastnameUsed GuidedAction ofWebsite HelpPtp hasyour Yearof BirthHandledRMDcallHelped arep nextto youADH99% fora dayAdherenceabove97% forthe weekCallerfrom NEor IAReceivedStrongrating fromQuality2ndptp hassame firstnameXferd aroll incallPtp hassame firstnameIncreased2deferralsHandled aDeathClaim callUsedDeferralGuidedAction in SFUsed LoanGuidedAction inSFPtp bornin samemonth asyou

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. For one week -Reduced AHT from last month
  2. ACW under 50 sec.
  3. Received 2nd Strong Rating from Quality
  4. Increased 4 deferrals
  5. Handled a QDRO call
  6. Xferd a second roll in call
  7. 1099r correction call handled
  8. Ptp has same last name
  9. Used Guided Action of Website Help
  10. Ptp has your Year of Birth
  11. Handled RMD call
  12. Helped a rep next to you
  13. ADH 99% for a day
  14. Adherence above 97% for the week
  15. Caller from NE or IA
  16. Received Strong rating from Quality
  17. 2nd ptp has same first name
  18. Xferd a roll in call
  19. Ptp has same first name
  20. Increased 2 deferrals
  21. Handled a Death Claim call
  22. Used Deferral Guided Action in SF
  23. Used Loan Guided Action in SF
  24. Ptp born in same month as you