Helped arep nextto youUsedDeferralGuidedAction in SFPtp bornin samemonth asyouPtp hasyour Yearof BirthHandleda QDROcall1099rcorrectioncallhandledUsed LoanGuidedAction inSFACWunder50 sec.ADH99% fora dayIncreased4deferralsPtp hassame firstnameIncreased2deferrals2ndptp hassame firstnameCallerfrom NEor IAXferd asecondroll in callPtp hassame lastnameFor oneweek -ReducedAHT fromlast monthUsed GuidedAction ofWebsite HelpXferd aroll incallReceivedStrongrating fromQualityHandled aDeathClaim callReceived2nd StrongRating fromQualityHandledRMDcallAdherenceabove97% forthe weekHelped arep nextto youUsedDeferralGuidedAction in SFPtp bornin samemonth asyouPtp hasyour Yearof BirthHandleda QDROcall1099rcorrectioncallhandledUsed LoanGuidedAction inSFACWunder50 sec.ADH99% fora dayIncreased4deferralsPtp hassame firstnameIncreased2deferrals2ndptp hassame firstnameCallerfrom NEor IAXferd asecondroll in callPtp hassame lastnameFor oneweek -ReducedAHT fromlast monthUsed GuidedAction ofWebsite HelpXferd aroll incallReceivedStrongrating fromQualityHandled aDeathClaim callReceived2nd StrongRating fromQualityHandledRMDcallAdherenceabove97% forthe week

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a rep next to you
  2. Used Deferral Guided Action in SF
  3. Ptp born in same month as you
  4. Ptp has your Year of Birth
  5. Handled a QDRO call
  6. 1099r correction call handled
  7. Used Loan Guided Action in SF
  8. ACW under 50 sec.
  9. ADH 99% for a day
  10. Increased 4 deferrals
  11. Ptp has same first name
  12. Increased 2 deferrals
  13. 2nd ptp has same first name
  14. Caller from NE or IA
  15. Xferd a second roll in call
  16. Ptp has same last name
  17. For one week -Reduced AHT from last month
  18. Used Guided Action of Website Help
  19. Xferd a roll in call
  20. Received Strong rating from Quality
  21. Handled a Death Claim call
  22. Received 2nd Strong Rating from Quality
  23. Handled RMD call
  24. Adherence above 97% for the week