Helped arep nextto you2ndptp hassame firstnameACWunder50 sec.Used LoanGuidedAction inSFIncreased4deferralsHandleda QDROcallIncreased2deferralsHandled aDeathClaim callReceivedStrongrating fromQuality1099rcorrectioncallhandledPtp hassame firstnamePtp bornin samemonth asyouPtp hasyour Yearof BirthUsed GuidedAction ofWebsite HelpCallerfrom NEor IAADH99% fora dayHandledRMDcallPtp hassame lastnameXferd asecondroll in callReceived2nd StrongRating fromQualityAdherenceabove97% forthe weekXferd aroll incallFor oneweek -ReducedAHT fromlast monthUsedDeferralGuidedAction in SFHelped arep nextto you2ndptp hassame firstnameACWunder50 sec.Used LoanGuidedAction inSFIncreased4deferralsHandleda QDROcallIncreased2deferralsHandled aDeathClaim callReceivedStrongrating fromQuality1099rcorrectioncallhandledPtp hassame firstnamePtp bornin samemonth asyouPtp hasyour Yearof BirthUsed GuidedAction ofWebsite HelpCallerfrom NEor IAADH99% fora dayHandledRMDcallPtp hassame lastnameXferd asecondroll in callReceived2nd StrongRating fromQualityAdherenceabove97% forthe weekXferd aroll incallFor oneweek -ReducedAHT fromlast monthUsedDeferralGuidedAction in SF

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a rep next to you
  2. 2nd ptp has same first name
  3. ACW under 50 sec.
  4. Used Loan Guided Action in SF
  5. Increased 4 deferrals
  6. Handled a QDRO call
  7. Increased 2 deferrals
  8. Handled a Death Claim call
  9. Received Strong rating from Quality
  10. 1099r correction call handled
  11. Ptp has same first name
  12. Ptp born in same month as you
  13. Ptp has your Year of Birth
  14. Used Guided Action of Website Help
  15. Caller from NE or IA
  16. ADH 99% for a day
  17. Handled RMD call
  18. Ptp has same last name
  19. Xferd a second roll in call
  20. Received 2nd Strong Rating from Quality
  21. Adherence above 97% for the week
  22. Xferd a roll in call
  23. For one week -Reduced AHT from last month
  24. Used Deferral Guided Action in SF