Callerfrom NEor IAADH99% fora dayACWunder50 sec.Ptp hassame firstnamePtp hassame lastnameUsedDeferralGuidedAction in SF2ndptp hassame firstnameUsed GuidedAction ofWebsite Help1099rcorrectioncallhandledPtp bornin samemonth asyouIncreased2deferralsHandleda QDROcallXferd asecondroll in callHandledRMDcallFor oneweek -ReducedAHT fromlast monthHelped arep nextto youReceivedStrongrating fromQualityHandled aDeathClaim callXferd aroll incallReceived2nd StrongRating fromQualityUsed LoanGuidedAction inSFIncreased4deferralsAdherenceabove97% forthe weekPtp hasyour Yearof BirthCallerfrom NEor IAADH99% fora dayACWunder50 sec.Ptp hassame firstnamePtp hassame lastnameUsedDeferralGuidedAction in SF2ndptp hassame firstnameUsed GuidedAction ofWebsite Help1099rcorrectioncallhandledPtp bornin samemonth asyouIncreased2deferralsHandleda QDROcallXferd asecondroll in callHandledRMDcallFor oneweek -ReducedAHT fromlast monthHelped arep nextto youReceivedStrongrating fromQualityHandled aDeathClaim callXferd aroll incallReceived2nd StrongRating fromQualityUsed LoanGuidedAction inSFIncreased4deferralsAdherenceabove97% forthe weekPtp hasyour Yearof Birth

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller from NE or IA
  2. ADH 99% for a day
  3. ACW under 50 sec.
  4. Ptp has same first name
  5. Ptp has same last name
  6. Used Deferral Guided Action in SF
  7. 2nd ptp has same first name
  8. Used Guided Action of Website Help
  9. 1099r correction call handled
  10. Ptp born in same month as you
  11. Increased 2 deferrals
  12. Handled a QDRO call
  13. Xferd a second roll in call
  14. Handled RMD call
  15. For one week -Reduced AHT from last month
  16. Helped a rep next to you
  17. Received Strong rating from Quality
  18. Handled a Death Claim call
  19. Xferd a roll in call
  20. Received 2nd Strong Rating from Quality
  21. Used Loan Guided Action in SF
  22. Increased 4 deferrals
  23. Adherence above 97% for the week
  24. Ptp has your Year of Birth