Helped a rep next to you 2nd ptp has same first name ACW under 50 sec. Used Loan Guided Action in SF Increased 4 deferrals Handled a QDRO call Increased 2 deferrals Handled a Death Claim call Received Strong rating from Quality 1099r correction call handled Ptp has same first name Ptp born in same month as you Ptp has your Year of Birth Used Guided Action of Website Help Caller from NE or IA ADH 99% for a day Handled RMD call Ptp has same last name Xferd a second roll in call Received 2nd Strong Rating from Quality Adherence above 97% for the week Xferd a roll in call For one week - Reduced AHT from last month Used Deferral Guided Action in SF Helped a rep next to you 2nd ptp has same first name ACW under 50 sec. Used Loan Guided Action in SF Increased 4 deferrals Handled a QDRO call Increased 2 deferrals Handled a Death Claim call Received Strong rating from Quality 1099r correction call handled Ptp has same first name Ptp born in same month as you Ptp has your Year of Birth Used Guided Action of Website Help Caller from NE or IA ADH 99% for a day Handled RMD call Ptp has same last name Xferd a second roll in call Received 2nd Strong Rating from Quality Adherence above 97% for the week Xferd a roll in call For one week - Reduced AHT from last month Used Deferral Guided Action in SF
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped a rep next to you
2nd
ptp has same first name
ACW under 50 sec.
Used Loan Guided Action in SF
Increased 4 deferrals
Handled a QDRO call
Increased 2 deferrals
Handled a Death Claim call
Received Strong rating from Quality
1099r correction call handled
Ptp has same first name
Ptp born in same month as you
Ptp has your Year of Birth
Used Guided Action of Website Help
Caller from NE or IA
ADH
99% for a day
Handled RMD call
Ptp has same last name
Xferd a second roll in call
Received 2nd Strong Rating from Quality
Adherence above 97% for the week
Xferd a roll in call
For one week -Reduced AHT from last month
Used Deferral Guided Action in SF