Increased 4 deferrals Handled RMD call Xferd a second roll in call Adherence above 97% for the week Ptp has same last name Xferd a roll in call Handled a QDRO call For one week - Reduced AHT from last month Used Guided Action of Website Help ACW under 50 sec. 1099r correction call handled 2nd ptp has same first name ADH 99% for a day Received Strong rating from Quality Increased 2 deferrals Received 2nd Strong Rating from Quality Ptp has your Year of Birth Handled a Death Claim call Used Deferral Guided Action in SF Used Loan Guided Action in SF Ptp born in same month as you Helped a rep next to you Ptp has same first name Caller from NE or IA Increased 4 deferrals Handled RMD call Xferd a second roll in call Adherence above 97% for the week Ptp has same last name Xferd a roll in call Handled a QDRO call For one week - Reduced AHT from last month Used Guided Action of Website Help ACW under 50 sec. 1099r correction call handled 2nd ptp has same first name ADH 99% for a day Received Strong rating from Quality Increased 2 deferrals Received 2nd Strong Rating from Quality Ptp has your Year of Birth Handled a Death Claim call Used Deferral Guided Action in SF Used Loan Guided Action in SF Ptp born in same month as you Helped a rep next to you Ptp has same first name Caller from NE or IA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Increased 4 deferrals
Handled RMD call
Xferd a second roll in call
Adherence above 97% for the week
Ptp has same last name
Xferd a roll in call
Handled a QDRO call
For one week -Reduced AHT from last month
Used Guided Action of Website Help
ACW under 50 sec.
1099r correction call handled
2nd
ptp has same first name
ADH
99% for a day
Received Strong rating from Quality
Increased 2 deferrals
Received 2nd Strong Rating from Quality
Ptp has your Year of Birth
Handled a Death Claim call
Used Deferral Guided Action in SF
Used Loan Guided Action in SF
Ptp born in same month as you
Helped a rep next to you
Ptp has same first name
Caller from NE or IA