MostinboundcallsloggedSent salesquote toZuorafrom SFTransferred5 calls toaccountingteamClientreturnedyour call byend-of-dayAdded aclient to theNonRenewal listMade 10outboundcallsUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamRespondedto 10messagecenter chatsCompleted5 servicemodsSet up 5renewalpaymentplansSent apaymenttocollectionsTransferreda client toBNA for anupsellAnswered8 inboundcallsExplainedthe monthlyfee to aclientIssued5refundsLeft 5VoicemailsVoided asame-daypaymentAssisted withVTO accessissues on 2accountsAnswereda Sam'sClub or OldNavy CallPacifiedan irateclientRe-sent3invoicesResolved10 casesowned byyouSent 5contactemailsMostinboundcallsloggedSent salesquote toZuorafrom SFTransferred5 calls toaccountingteamClientreturnedyour call byend-of-dayAdded aclient to theNonRenewal listMade 10outboundcallsUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamRespondedto 10messagecenter chatsCompleted5 servicemodsSet up 5renewalpaymentplansSent apaymenttocollectionsTransferreda client toBNA for anupsellAnswered8 inboundcallsExplainedthe monthlyfee to aclientIssued5refundsLeft 5VoicemailsVoided asame-daypaymentAssisted withVTO accessissues on 2accountsAnswereda Sam'sClub or OldNavy CallPacifiedan irateclientRe-sent3invoicesResolved10 casesowned byyouSent 5contactemails

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most inbound calls logged
  2. Sent sales quote to Zuora from SF
  3. Transferred 5 calls to accounting team
  4. Client returned your call by end-of-day
  5. Added a client to the Non Renewal list
  6. Made 10 outbound calls
  7. Updated someone's account information
  8. Transferred a client to their accounting team
  9. Responded to 10 message center chats
  10. Completed 5 service mods
  11. Set up 5 renewal payment plans
  12. Sent a payment to collections
  13. Transferred a client to BNA for an upsell
  14. Answered 8 inbound calls
  15. Explained the monthly fee to a client
  16. Issued 5 refunds
  17. Left 5 Voicemails
  18. Voided a same-day payment
  19. Assisted with VTO access issues on 2 accounts
  20. Answered a Sam's Club or Old Navy Call
  21. Pacified an irate client
  22. Re-sent 3 invoices
  23. Resolved 10 cases owned by you
  24. Sent 5 contact emails