Re-sent3invoicesUpdatedsomeone'saccountinformationPacifiedan irateclientClientreturnedyour call byend-of-dayIssued5refundsTransferred aclient to theiraccountingteamLeft 5VoicemailsTransferred5 calls toaccountingteamRespondedto 10messagecenter chatsSet up 5renewalpaymentplansExplainedthe monthlyfee to aclientVoided asame-daypaymentCompleted5 servicemodsSent salesquote toZuorafrom SFMostinboundcallsloggedAnswereda Sam'sClub or OldNavy CallResolved10 casesowned byyouMade 10outboundcallsAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellSent apaymenttocollectionsAnswered8 inboundcallsSent 5contactemailsAdded aclient to theNonRenewal listRe-sent3invoicesUpdatedsomeone'saccountinformationPacifiedan irateclientClientreturnedyour call byend-of-dayIssued5refundsTransferred aclient to theiraccountingteamLeft 5VoicemailsTransferred5 calls toaccountingteamRespondedto 10messagecenter chatsSet up 5renewalpaymentplansExplainedthe monthlyfee to aclientVoided asame-daypaymentCompleted5 servicemodsSent salesquote toZuorafrom SFMostinboundcallsloggedAnswereda Sam'sClub or OldNavy CallResolved10 casesowned byyouMade 10outboundcallsAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellSent apaymenttocollectionsAnswered8 inboundcallsSent 5contactemailsAdded aclient to theNonRenewal list

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Re-sent 3 invoices
  2. Updated someone's account information
  3. Pacified an irate client
  4. Client returned your call by end-of-day
  5. Issued 5 refunds
  6. Transferred a client to their accounting team
  7. Left 5 Voicemails
  8. Transferred 5 calls to accounting team
  9. Responded to 10 message center chats
  10. Set up 5 renewal payment plans
  11. Explained the monthly fee to a client
  12. Voided a same-day payment
  13. Completed 5 service mods
  14. Sent sales quote to Zuora from SF
  15. Most inbound calls logged
  16. Answered a Sam's Club or Old Navy Call
  17. Resolved 10 cases owned by you
  18. Made 10 outbound calls
  19. Assisted with VTO access issues on 2 accounts
  20. Transferred a client to BNA for an upsell
  21. Sent a payment to collections
  22. Answered 8 inbound calls
  23. Sent 5 contact emails
  24. Added a client to the Non Renewal list