Assisted withVTO accessissues on 2accountsRe-sent3invoicesSent salesquote toZuorafrom SFResolved10 casesowned byyouPacifiedan irateclientSent apaymenttocollectionsSent 5contactemailsUpdatedsomeone'saccountinformationLeft 5VoicemailsExplainedthe monthlyfee to aclientAnswereda Sam'sClub or OldNavy CallTransferred5 calls toaccountingteamTransferreda client toBNA for anupsellRespondedto 10messagecenter chatsMostinboundcallsloggedIssued5refundsAnswered8 inboundcallsClientreturnedyour call byend-of-daySet up 5renewalpaymentplansTransferred aclient to theiraccountingteamMade 10outboundcallsCompleted5 servicemodsVoided asame-daypaymentAdded aclient to theNonRenewal listAssisted withVTO accessissues on 2accountsRe-sent3invoicesSent salesquote toZuorafrom SFResolved10 casesowned byyouPacifiedan irateclientSent apaymenttocollectionsSent 5contactemailsUpdatedsomeone'saccountinformationLeft 5VoicemailsExplainedthe monthlyfee to aclientAnswereda Sam'sClub or OldNavy CallTransferred5 calls toaccountingteamTransferreda client toBNA for anupsellRespondedto 10messagecenter chatsMostinboundcallsloggedIssued5refundsAnswered8 inboundcallsClientreturnedyour call byend-of-daySet up 5renewalpaymentplansTransferred aclient to theiraccountingteamMade 10outboundcallsCompleted5 servicemodsVoided asame-daypaymentAdded aclient to theNonRenewal list

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with VTO access issues on 2 accounts
  2. Re-sent 3 invoices
  3. Sent sales quote to Zuora from SF
  4. Resolved 10 cases owned by you
  5. Pacified an irate client
  6. Sent a payment to collections
  7. Sent 5 contact emails
  8. Updated someone's account information
  9. Left 5 Voicemails
  10. Explained the monthly fee to a client
  11. Answered a Sam's Club or Old Navy Call
  12. Transferred 5 calls to accounting team
  13. Transferred a client to BNA for an upsell
  14. Responded to 10 message center chats
  15. Most inbound calls logged
  16. Issued 5 refunds
  17. Answered 8 inbound calls
  18. Client returned your call by end-of-day
  19. Set up 5 renewal payment plans
  20. Transferred a client to their accounting team
  21. Made 10 outbound calls
  22. Completed 5 service mods
  23. Voided a same-day payment
  24. Added a client to the Non Renewal list