Answereda Sam'sClub or OldNavy CallSent 5contactemailsAdded aclient to theNonRenewal listMostinboundcallsloggedAnswered8 inboundcallsPacifiedan irateclientSet up 5renewalpaymentplansSent apaymenttocollectionsSent salesquote toZuorafrom SFTransferred5 calls toaccountingteamLeft 5VoicemailsAssisted withVTO accessissues on 2accountsIssued5refundsUpdatedsomeone'saccountinformationRe-sent3invoicesTransferred aclient to theiraccountingteamMade 10outboundcallsVoided asame-daypaymentClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientTransferreda client toBNA for anupsellCompleted5 servicemodsRespondedto 10messagecenter chatsResolved10 casesowned byyouAnswereda Sam'sClub or OldNavy CallSent 5contactemailsAdded aclient to theNonRenewal listMostinboundcallsloggedAnswered8 inboundcallsPacifiedan irateclientSet up 5renewalpaymentplansSent apaymenttocollectionsSent salesquote toZuorafrom SFTransferred5 calls toaccountingteamLeft 5VoicemailsAssisted withVTO accessissues on 2accountsIssued5refundsUpdatedsomeone'saccountinformationRe-sent3invoicesTransferred aclient to theiraccountingteamMade 10outboundcallsVoided asame-daypaymentClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientTransferreda client toBNA for anupsellCompleted5 servicemodsRespondedto 10messagecenter chatsResolved10 casesowned byyou

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a Sam's Club or Old Navy Call
  2. Sent 5 contact emails
  3. Added a client to the Non Renewal list
  4. Most inbound calls logged
  5. Answered 8 inbound calls
  6. Pacified an irate client
  7. Set up 5 renewal payment plans
  8. Sent a payment to collections
  9. Sent sales quote to Zuora from SF
  10. Transferred 5 calls to accounting team
  11. Left 5 Voicemails
  12. Assisted with VTO access issues on 2 accounts
  13. Issued 5 refunds
  14. Updated someone's account information
  15. Re-sent 3 invoices
  16. Transferred a client to their accounting team
  17. Made 10 outbound calls
  18. Voided a same-day payment
  19. Client returned your call by end-of-day
  20. Explained the monthly fee to a client
  21. Transferred a client to BNA for an upsell
  22. Completed 5 service mods
  23. Responded to 10 message center chats
  24. Resolved 10 cases owned by you