Transferred5 calls toaccountingteamRe-sent3invoicesAnswered8 inboundcallsClientreturnedyour call byend-of-dayUpdatedsomeone'saccountinformationRespondedto 10messagecenter chatsAdded aclient to theNonRenewal listLeft 5VoicemailsSent apaymenttocollectionsTransferreda client toBNA for anupsellTransferred aclient to theiraccountingteamMostinboundcallsloggedPacifiedan irateclientAssisted withVTO accessissues on 2accountsMade 10outboundcallsCompleted5 servicemodsSent salesquote toZuorafrom SFVoided asame-daypaymentResolved10 casesowned byyouIssued5refundsAnswereda Sam'sClub or OldNavy CallExplainedthe monthlyfee to aclientSent 5contactemailsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamRe-sent3invoicesAnswered8 inboundcallsClientreturnedyour call byend-of-dayUpdatedsomeone'saccountinformationRespondedto 10messagecenter chatsAdded aclient to theNonRenewal listLeft 5VoicemailsSent apaymenttocollectionsTransferreda client toBNA for anupsellTransferred aclient to theiraccountingteamMostinboundcallsloggedPacifiedan irateclientAssisted withVTO accessissues on 2accountsMade 10outboundcallsCompleted5 servicemodsSent salesquote toZuorafrom SFVoided asame-daypaymentResolved10 casesowned byyouIssued5refundsAnswereda Sam'sClub or OldNavy CallExplainedthe monthlyfee to aclientSent 5contactemailsSet up 5renewalpaymentplans

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred 5 calls to accounting team
  2. Re-sent 3 invoices
  3. Answered 8 inbound calls
  4. Client returned your call by end-of-day
  5. Updated someone's account information
  6. Responded to 10 message center chats
  7. Added a client to the Non Renewal list
  8. Left 5 Voicemails
  9. Sent a payment to collections
  10. Transferred a client to BNA for an upsell
  11. Transferred a client to their accounting team
  12. Most inbound calls logged
  13. Pacified an irate client
  14. Assisted with VTO access issues on 2 accounts
  15. Made 10 outbound calls
  16. Completed 5 service mods
  17. Sent sales quote to Zuora from SF
  18. Voided a same-day payment
  19. Resolved 10 cases owned by you
  20. Issued 5 refunds
  21. Answered a Sam's Club or Old Navy Call
  22. Explained the monthly fee to a client
  23. Sent 5 contact emails
  24. Set up 5 renewal payment plans