Made 10outboundcallsMostinboundcallsloggedExplainedthe monthlyfee to aclientSent 5contactemailsRespondedto 10messagecenter chatsTransferred5 calls toaccountingteamAnswered8 inboundcallsSent salesquote toZuorafrom SFVoided asame-daypaymentUpdatedsomeone'saccountinformationPacifiedan irateclientAnswereda Sam'sClub or OldNavy CallCompleted5 servicemodsAdded aclient to theNonRenewal listTransferred aclient to theiraccountingteamIssued5refundsResolved10 casesowned byyouLeft 5VoicemailsTransferreda client toBNA for anupsellAssisted withVTO accessissues on 2accountsClientreturnedyour call byend-of-dayRe-sent3invoicesSet up 5renewalpaymentplansSent apaymenttocollectionsMade 10outboundcallsMostinboundcallsloggedExplainedthe monthlyfee to aclientSent 5contactemailsRespondedto 10messagecenter chatsTransferred5 calls toaccountingteamAnswered8 inboundcallsSent salesquote toZuorafrom SFVoided asame-daypaymentUpdatedsomeone'saccountinformationPacifiedan irateclientAnswereda Sam'sClub or OldNavy CallCompleted5 servicemodsAdded aclient to theNonRenewal listTransferred aclient to theiraccountingteamIssued5refundsResolved10 casesowned byyouLeft 5VoicemailsTransferreda client toBNA for anupsellAssisted withVTO accessissues on 2accountsClientreturnedyour call byend-of-dayRe-sent3invoicesSet up 5renewalpaymentplansSent apaymenttocollections

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made 10 outbound calls
  2. Most inbound calls logged
  3. Explained the monthly fee to a client
  4. Sent 5 contact emails
  5. Responded to 10 message center chats
  6. Transferred 5 calls to accounting team
  7. Answered 8 inbound calls
  8. Sent sales quote to Zuora from SF
  9. Voided a same-day payment
  10. Updated someone's account information
  11. Pacified an irate client
  12. Answered a Sam's Club or Old Navy Call
  13. Completed 5 service mods
  14. Added a client to the Non Renewal list
  15. Transferred a client to their accounting team
  16. Issued 5 refunds
  17. Resolved 10 cases owned by you
  18. Left 5 Voicemails
  19. Transferred a client to BNA for an upsell
  20. Assisted with VTO access issues on 2 accounts
  21. Client returned your call by end-of-day
  22. Re-sent 3 invoices
  23. Set up 5 renewal payment plans
  24. Sent a payment to collections