Transferreda client toBNA for anupsellSent salesquote toZuorafrom SFSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallAssisted withVTO accessissues on 2accountsResolved10 casesowned byyouCompleted5 servicemodsIssued5refundsSent apaymenttocollectionsAdded aclient to theNonRenewal listVoided asame-daypaymentExplainedthe monthlyfee to aclientRe-sent3invoicesRespondedto 10messagecenter chatsPacifiedan irateclientTransferred aclient to theiraccountingteamTransferred5 calls toaccountingteamSent 5contactemailsUpdatedsomeone'saccountinformationAnswered8 inboundcallsMostinboundcallsloggedLeft 5VoicemailsMade 10outboundcallsClientreturnedyour call byend-of-dayTransferreda client toBNA for anupsellSent salesquote toZuorafrom SFSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallAssisted withVTO accessissues on 2accountsResolved10 casesowned byyouCompleted5 servicemodsIssued5refundsSent apaymenttocollectionsAdded aclient to theNonRenewal listVoided asame-daypaymentExplainedthe monthlyfee to aclientRe-sent3invoicesRespondedto 10messagecenter chatsPacifiedan irateclientTransferred aclient to theiraccountingteamTransferred5 calls toaccountingteamSent 5contactemailsUpdatedsomeone'saccountinformationAnswered8 inboundcallsMostinboundcallsloggedLeft 5VoicemailsMade 10outboundcallsClientreturnedyour call byend-of-day

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a client to BNA for an upsell
  2. Sent sales quote to Zuora from SF
  3. Set up 5 renewal payment plans
  4. Answered a Sam's Club or Old Navy Call
  5. Assisted with VTO access issues on 2 accounts
  6. Resolved 10 cases owned by you
  7. Completed 5 service mods
  8. Issued 5 refunds
  9. Sent a payment to collections
  10. Added a client to the Non Renewal list
  11. Voided a same-day payment
  12. Explained the monthly fee to a client
  13. Re-sent 3 invoices
  14. Responded to 10 message center chats
  15. Pacified an irate client
  16. Transferred a client to their accounting team
  17. Transferred 5 calls to accounting team
  18. Sent 5 contact emails
  19. Updated someone's account information
  20. Answered 8 inbound calls
  21. Most inbound calls logged
  22. Left 5 Voicemails
  23. Made 10 outbound calls
  24. Client returned your call by end-of-day