Clientreturnedyour call byend-of-dayCompleted5 servicemodsRespondedto 10messagecenter chatsIssued5refundsMostinboundcallsloggedTransferred aclient to theiraccountingteamAdded aclient to theNonRenewal listSent apaymenttocollectionsAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsResolved10 casesowned byyouExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansVoided asame-daypaymentTransferreda client toBNA for anupsellRe-sent3invoicesSent salesquote toZuorafrom SFAnswered8 inboundcallsTransferred5 calls toaccountingteamSent 5contactemailsUpdatedsomeone'saccountinformationPacifiedan irateclientClientreturnedyour call byend-of-dayCompleted5 servicemodsRespondedto 10messagecenter chatsIssued5refundsMostinboundcallsloggedTransferred aclient to theiraccountingteamAdded aclient to theNonRenewal listSent apaymenttocollectionsAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsResolved10 casesowned byyouExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansVoided asame-daypaymentTransferreda client toBNA for anupsellRe-sent3invoicesSent salesquote toZuorafrom SFAnswered8 inboundcallsTransferred5 calls toaccountingteamSent 5contactemailsUpdatedsomeone'saccountinformationPacifiedan irateclient

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client returned your call by end-of-day
  2. Completed 5 service mods
  3. Responded to 10 message center chats
  4. Issued 5 refunds
  5. Most inbound calls logged
  6. Transferred a client to their accounting team
  7. Added a client to the Non Renewal list
  8. Sent a payment to collections
  9. Answered a Sam's Club or Old Navy Call
  10. Made 10 outbound calls
  11. Assisted with VTO access issues on 2 accounts
  12. Left 5 Voicemails
  13. Resolved 10 cases owned by you
  14. Explained the monthly fee to a client
  15. Set up 5 renewal payment plans
  16. Voided a same-day payment
  17. Transferred a client to BNA for an upsell
  18. Re-sent 3 invoices
  19. Sent sales quote to Zuora from SF
  20. Answered 8 inbound calls
  21. Transferred 5 calls to accounting team
  22. Sent 5 contact emails
  23. Updated someone's account information
  24. Pacified an irate client