Clientreturnedyour call byend-of-dayAnswered8 inboundcallsSent 5contactemailsUpdatedsomeone'saccountinformationRespondedto 10messagecenter chatsPacifiedan irateclientAdded aclient to theNonRenewal listLeft 5VoicemailsSent apaymenttocollectionsResolved10 casesowned byyouSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallRe-sent3invoicesTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellCompleted5 servicemodsAssisted withVTO accessissues on 2accountsMade 10outboundcallsSent salesquote toZuorafrom SFIssued5refundsVoided asame-daypaymentTransferred5 calls toaccountingteamMostinboundcallsloggedExplainedthe monthlyfee to aclientClientreturnedyour call byend-of-dayAnswered8 inboundcallsSent 5contactemailsUpdatedsomeone'saccountinformationRespondedto 10messagecenter chatsPacifiedan irateclientAdded aclient to theNonRenewal listLeft 5VoicemailsSent apaymenttocollectionsResolved10 casesowned byyouSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallRe-sent3invoicesTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellCompleted5 servicemodsAssisted withVTO accessissues on 2accountsMade 10outboundcallsSent salesquote toZuorafrom SFIssued5refundsVoided asame-daypaymentTransferred5 calls toaccountingteamMostinboundcallsloggedExplainedthe monthlyfee to aclient

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client returned your call by end-of-day
  2. Answered 8 inbound calls
  3. Sent 5 contact emails
  4. Updated someone's account information
  5. Responded to 10 message center chats
  6. Pacified an irate client
  7. Added a client to the Non Renewal list
  8. Left 5 Voicemails
  9. Sent a payment to collections
  10. Resolved 10 cases owned by you
  11. Set up 5 renewal payment plans
  12. Answered a Sam's Club or Old Navy Call
  13. Re-sent 3 invoices
  14. Transferred a client to their accounting team
  15. Transferred a client to BNA for an upsell
  16. Completed 5 service mods
  17. Assisted with VTO access issues on 2 accounts
  18. Made 10 outbound calls
  19. Sent sales quote to Zuora from SF
  20. Issued 5 refunds
  21. Voided a same-day payment
  22. Transferred 5 calls to accounting team
  23. Most inbound calls logged
  24. Explained the monthly fee to a client