Completed5 servicemodsTransferred5 calls toaccountingteamSent salesquote toZuorafrom SFRe-sent3invoicesSent apaymenttocollectionsAdded aclient to theNonRenewal listIssued5refundsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsAnswereda Sam'sClub or OldNavy CallVoided asame-daypaymentRespondedto 10messagecenter chatsMade 10outboundcallsTransferred aclient to theiraccountingteamPacifiedan irateclientExplainedthe monthlyfee to aclientResolved10 casesowned byyouTransferreda client toBNA for anupsellMostinboundcallsloggedAnswered8 inboundcallsSent 5contactemailsUpdatedsomeone'saccountinformationClientreturnedyour call byend-of-daySet up 5renewalpaymentplansCompleted5 servicemodsTransferred5 calls toaccountingteamSent salesquote toZuorafrom SFRe-sent3invoicesSent apaymenttocollectionsAdded aclient to theNonRenewal listIssued5refundsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsAnswereda Sam'sClub or OldNavy CallVoided asame-daypaymentRespondedto 10messagecenter chatsMade 10outboundcallsTransferred aclient to theiraccountingteamPacifiedan irateclientExplainedthe monthlyfee to aclientResolved10 casesowned byyouTransferreda client toBNA for anupsellMostinboundcallsloggedAnswered8 inboundcallsSent 5contactemailsUpdatedsomeone'saccountinformationClientreturnedyour call byend-of-daySet up 5renewalpaymentplans

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Completed 5 service mods
  2. Transferred 5 calls to accounting team
  3. Sent sales quote to Zuora from SF
  4. Re-sent 3 invoices
  5. Sent a payment to collections
  6. Added a client to the Non Renewal list
  7. Issued 5 refunds
  8. Assisted with VTO access issues on 2 accounts
  9. Left 5 Voicemails
  10. Answered a Sam's Club or Old Navy Call
  11. Voided a same-day payment
  12. Responded to 10 message center chats
  13. Made 10 outbound calls
  14. Transferred a client to their accounting team
  15. Pacified an irate client
  16. Explained the monthly fee to a client
  17. Resolved 10 cases owned by you
  18. Transferred a client to BNA for an upsell
  19. Most inbound calls logged
  20. Answered 8 inbound calls
  21. Sent 5 contact emails
  22. Updated someone's account information
  23. Client returned your call by end-of-day
  24. Set up 5 renewal payment plans