Transferred5 calls toaccountingteamLeft 5VoicemailsExplainedthe monthlyfee to aclientAnswereda Sam'sClub or OldNavy CallResolved10 casesowned byyouSent salesquote toZuorafrom SFAnswered8 inboundcallsTransferreda client toBNA for anupsellVoided asame-daypaymentPacifiedan irateclientAssisted withVTO accessissues on 2accountsCompleted5 servicemodsTransferred aclient to theiraccountingteamSent apaymenttocollectionsAdded aclient to theNonRenewal listRe-sent3invoicesMostinboundcallsloggedClientreturnedyour call byend-of-daySent 5contactemailsIssued5refundsUpdatedsomeone'saccountinformationMade 10outboundcallsRespondedto 10messagecenter chatsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamLeft 5VoicemailsExplainedthe monthlyfee to aclientAnswereda Sam'sClub or OldNavy CallResolved10 casesowned byyouSent salesquote toZuorafrom SFAnswered8 inboundcallsTransferreda client toBNA for anupsellVoided asame-daypaymentPacifiedan irateclientAssisted withVTO accessissues on 2accountsCompleted5 servicemodsTransferred aclient to theiraccountingteamSent apaymenttocollectionsAdded aclient to theNonRenewal listRe-sent3invoicesMostinboundcallsloggedClientreturnedyour call byend-of-daySent 5contactemailsIssued5refundsUpdatedsomeone'saccountinformationMade 10outboundcallsRespondedto 10messagecenter chatsSet up 5renewalpaymentplans

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred 5 calls to accounting team
  2. Left 5 Voicemails
  3. Explained the monthly fee to a client
  4. Answered a Sam's Club or Old Navy Call
  5. Resolved 10 cases owned by you
  6. Sent sales quote to Zuora from SF
  7. Answered 8 inbound calls
  8. Transferred a client to BNA for an upsell
  9. Voided a same-day payment
  10. Pacified an irate client
  11. Assisted with VTO access issues on 2 accounts
  12. Completed 5 service mods
  13. Transferred a client to their accounting team
  14. Sent a payment to collections
  15. Added a client to the Non Renewal list
  16. Re-sent 3 invoices
  17. Most inbound calls logged
  18. Client returned your call by end-of-day
  19. Sent 5 contact emails
  20. Issued 5 refunds
  21. Updated someone's account information
  22. Made 10 outbound calls
  23. Responded to 10 message center chats
  24. Set up 5 renewal payment plans