Resolved10 casesowned byyouTransferred5 calls toaccountingteamMade 10outboundcallsMostinboundcallsloggedSet up 5renewalpaymentplansRe-sent3invoicesIssued5refundsLeft 5VoicemailsSent salesquote toZuorafrom SFAnswered8 inboundcallsAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellSent apaymenttocollectionsRespondedto 10messagecenter chatsCompleted5 servicemodsTransferred aclient to theiraccountingteamAnswereda Sam'sClub or OldNavy CallClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientSent 5contactemailsAdded aclient to theNonRenewal listVoided asame-daypaymentUpdatedsomeone'saccountinformationPacifiedan irateclientResolved10 casesowned byyouTransferred5 calls toaccountingteamMade 10outboundcallsMostinboundcallsloggedSet up 5renewalpaymentplansRe-sent3invoicesIssued5refundsLeft 5VoicemailsSent salesquote toZuorafrom SFAnswered8 inboundcallsAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellSent apaymenttocollectionsRespondedto 10messagecenter chatsCompleted5 servicemodsTransferred aclient to theiraccountingteamAnswereda Sam'sClub or OldNavy CallClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientSent 5contactemailsAdded aclient to theNonRenewal listVoided asame-daypaymentUpdatedsomeone'saccountinformationPacifiedan irateclient

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved 10 cases owned by you
  2. Transferred 5 calls to accounting team
  3. Made 10 outbound calls
  4. Most inbound calls logged
  5. Set up 5 renewal payment plans
  6. Re-sent 3 invoices
  7. Issued 5 refunds
  8. Left 5 Voicemails
  9. Sent sales quote to Zuora from SF
  10. Answered 8 inbound calls
  11. Assisted with VTO access issues on 2 accounts
  12. Transferred a client to BNA for an upsell
  13. Sent a payment to collections
  14. Responded to 10 message center chats
  15. Completed 5 service mods
  16. Transferred a client to their accounting team
  17. Answered a Sam's Club or Old Navy Call
  18. Client returned your call by end-of-day
  19. Explained the monthly fee to a client
  20. Sent 5 contact emails
  21. Added a client to the Non Renewal list
  22. Voided a same-day payment
  23. Updated someone's account information
  24. Pacified an irate client