Answered8 inboundcallsSent 5contactemailsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamSent apaymenttocollectionsIssued5refundsAdded aclient to theNonRenewal listClientreturnedyour call byend-of-dayPacifiedan irateclientResolved10 casesowned byyouMade 10outboundcallsRe-sent3invoicesTransferred aclient to theiraccountingteamExplainedthe monthlyfee to aclientCompleted5 servicemodsSent salesquote toZuorafrom SFAnswereda Sam'sClub or OldNavy CallAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellUpdatedsomeone'saccountinformationMostinboundcallsloggedLeft 5VoicemailsRespondedto 10messagecenter chatsVoided asame-daypaymentAnswered8 inboundcallsSent 5contactemailsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamSent apaymenttocollectionsIssued5refundsAdded aclient to theNonRenewal listClientreturnedyour call byend-of-dayPacifiedan irateclientResolved10 casesowned byyouMade 10outboundcallsRe-sent3invoicesTransferred aclient to theiraccountingteamExplainedthe monthlyfee to aclientCompleted5 servicemodsSent salesquote toZuorafrom SFAnswereda Sam'sClub or OldNavy CallAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellUpdatedsomeone'saccountinformationMostinboundcallsloggedLeft 5VoicemailsRespondedto 10messagecenter chatsVoided asame-daypayment

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered 8 inbound calls
  2. Sent 5 contact emails
  3. Set up 5 renewal payment plans
  4. Transferred 5 calls to accounting team
  5. Sent a payment to collections
  6. Issued 5 refunds
  7. Added a client to the Non Renewal list
  8. Client returned your call by end-of-day
  9. Pacified an irate client
  10. Resolved 10 cases owned by you
  11. Made 10 outbound calls
  12. Re-sent 3 invoices
  13. Transferred a client to their accounting team
  14. Explained the monthly fee to a client
  15. Completed 5 service mods
  16. Sent sales quote to Zuora from SF
  17. Answered a Sam's Club or Old Navy Call
  18. Assisted with VTO access issues on 2 accounts
  19. Transferred a client to BNA for an upsell
  20. Updated someone's account information
  21. Most inbound calls logged
  22. Left 5 Voicemails
  23. Responded to 10 message center chats
  24. Voided a same-day payment