Left 5VoicemailsUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamAnswereda Sam'sClub or OldNavy CallIssued5refundsResolved10 casesowned byyouAdded aclient to theNonRenewal listRespondedto 10messagecenter chatsPacifiedan irateclientExplainedthe monthlyfee to aclientMade 10outboundcallsRe-sent3invoicesSent apaymenttocollectionsMostinboundcallsloggedVoided asame-daypaymentSent 5contactemailsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamAnswered8 inboundcallsCompleted5 servicemodsClientreturnedyour call byend-of-dayAssisted withVTO accessissues on 2accountsSent salesquote toZuorafrom SFTransferreda client toBNA for anupsellLeft 5VoicemailsUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamAnswereda Sam'sClub or OldNavy CallIssued5refundsResolved10 casesowned byyouAdded aclient to theNonRenewal listRespondedto 10messagecenter chatsPacifiedan irateclientExplainedthe monthlyfee to aclientMade 10outboundcallsRe-sent3invoicesSent apaymenttocollectionsMostinboundcallsloggedVoided asame-daypaymentSent 5contactemailsSet up 5renewalpaymentplansTransferred5 calls toaccountingteamAnswered8 inboundcallsCompleted5 servicemodsClientreturnedyour call byend-of-dayAssisted withVTO accessissues on 2accountsSent salesquote toZuorafrom SFTransferreda client toBNA for anupsell

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left 5 Voicemails
  2. Updated someone's account information
  3. Transferred a client to their accounting team
  4. Answered a Sam's Club or Old Navy Call
  5. Issued 5 refunds
  6. Resolved 10 cases owned by you
  7. Added a client to the Non Renewal list
  8. Responded to 10 message center chats
  9. Pacified an irate client
  10. Explained the monthly fee to a client
  11. Made 10 outbound calls
  12. Re-sent 3 invoices
  13. Sent a payment to collections
  14. Most inbound calls logged
  15. Voided a same-day payment
  16. Sent 5 contact emails
  17. Set up 5 renewal payment plans
  18. Transferred 5 calls to accounting team
  19. Answered 8 inbound calls
  20. Completed 5 service mods
  21. Client returned your call by end-of-day
  22. Assisted with VTO access issues on 2 accounts
  23. Sent sales quote to Zuora from SF
  24. Transferred a client to BNA for an upsell