Re-sent3invoicesRespondedto 10messagecenter chatsResolved10 casesowned byyouLeft 5VoicemailsVoided asame-daypaymentTransferred5 calls toaccountingteamAdded aclient to theNonRenewal listCompleted5 servicemodsSent apaymenttocollectionsExplainedthe monthlyfee to aclientIssued5refundsAnswered8 inboundcallsTransferred aclient to theiraccountingteamMostinboundcallsloggedClientreturnedyour call byend-of-dayPacifiedan irateclientTransferreda client toBNA for anupsellSent 5contactemailsAnswereda Sam'sClub or OldNavy CallUpdatedsomeone'saccountinformationAssisted withVTO accessissues on 2accountsSent salesquote toZuorafrom SFSet up 5renewalpaymentplansMade 10outboundcallsRe-sent3invoicesRespondedto 10messagecenter chatsResolved10 casesowned byyouLeft 5VoicemailsVoided asame-daypaymentTransferred5 calls toaccountingteamAdded aclient to theNonRenewal listCompleted5 servicemodsSent apaymenttocollectionsExplainedthe monthlyfee to aclientIssued5refundsAnswered8 inboundcallsTransferred aclient to theiraccountingteamMostinboundcallsloggedClientreturnedyour call byend-of-dayPacifiedan irateclientTransferreda client toBNA for anupsellSent 5contactemailsAnswereda Sam'sClub or OldNavy CallUpdatedsomeone'saccountinformationAssisted withVTO accessissues on 2accountsSent salesquote toZuorafrom SFSet up 5renewalpaymentplansMade 10outboundcalls

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Re-sent 3 invoices
  2. Responded to 10 message center chats
  3. Resolved 10 cases owned by you
  4. Left 5 Voicemails
  5. Voided a same-day payment
  6. Transferred 5 calls to accounting team
  7. Added a client to the Non Renewal list
  8. Completed 5 service mods
  9. Sent a payment to collections
  10. Explained the monthly fee to a client
  11. Issued 5 refunds
  12. Answered 8 inbound calls
  13. Transferred a client to their accounting team
  14. Most inbound calls logged
  15. Client returned your call by end-of-day
  16. Pacified an irate client
  17. Transferred a client to BNA for an upsell
  18. Sent 5 contact emails
  19. Answered a Sam's Club or Old Navy Call
  20. Updated someone's account information
  21. Assisted with VTO access issues on 2 accounts
  22. Sent sales quote to Zuora from SF
  23. Set up 5 renewal payment plans
  24. Made 10 outbound calls