Set up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallTransferred aclient to theiraccountingteamSent salesquote toZuorafrom SFResolved10 casesowned byyouAnswered8 inboundcallsMade 10outboundcallsRespondedto 10messagecenter chatsSent 5contactemailsPacifiedan irateclientClientreturnedyour call byend-of-dayUpdatedsomeone'saccountinformationTransferred5 calls toaccountingteamLeft 5VoicemailsCompleted5 servicemodsAdded aclient to theNonRenewal listMostinboundcallsloggedExplainedthe monthlyfee to aclientSent apaymenttocollectionsIssued5refundsVoided asame-daypaymentAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellRe-sent3invoicesSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallTransferred aclient to theiraccountingteamSent salesquote toZuorafrom SFResolved10 casesowned byyouAnswered8 inboundcallsMade 10outboundcallsRespondedto 10messagecenter chatsSent 5contactemailsPacifiedan irateclientClientreturnedyour call byend-of-dayUpdatedsomeone'saccountinformationTransferred5 calls toaccountingteamLeft 5VoicemailsCompleted5 servicemodsAdded aclient to theNonRenewal listMostinboundcallsloggedExplainedthe monthlyfee to aclientSent apaymenttocollectionsIssued5refundsVoided asame-daypaymentAssisted withVTO accessissues on 2accountsTransferreda client toBNA for anupsellRe-sent3invoices

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up 5 renewal payment plans
  2. Answered a Sam's Club or Old Navy Call
  3. Transferred a client to their accounting team
  4. Sent sales quote to Zuora from SF
  5. Resolved 10 cases owned by you
  6. Answered 8 inbound calls
  7. Made 10 outbound calls
  8. Responded to 10 message center chats
  9. Sent 5 contact emails
  10. Pacified an irate client
  11. Client returned your call by end-of-day
  12. Updated someone's account information
  13. Transferred 5 calls to accounting team
  14. Left 5 Voicemails
  15. Completed 5 service mods
  16. Added a client to the Non Renewal list
  17. Most inbound calls logged
  18. Explained the monthly fee to a client
  19. Sent a payment to collections
  20. Issued 5 refunds
  21. Voided a same-day payment
  22. Assisted with VTO access issues on 2 accounts
  23. Transferred a client to BNA for an upsell
  24. Re-sent 3 invoices