Set up 5renewalpaymentplansTransferreda client toBNA for anupsellResolved10 casesowned byyouSent 5contactemailsAnswered8 inboundcallsVoided asame-daypaymentMostinboundcallsloggedUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamClientreturnedyour call byend-of-dayRe-sent3invoicesIssued5refundsRespondedto 10messagecenter chatsTransferred5 calls toaccountingteamSent apaymenttocollectionsCompleted5 servicemodsLeft 5VoicemailsMade 10outboundcallsAnswereda Sam'sClub or OldNavy CallPacifiedan irateclientAdded aclient to theNonRenewal listSent salesquote toZuorafrom SFAssisted withVTO accessissues on 2accountsExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansTransferreda client toBNA for anupsellResolved10 casesowned byyouSent 5contactemailsAnswered8 inboundcallsVoided asame-daypaymentMostinboundcallsloggedUpdatedsomeone'saccountinformationTransferred aclient to theiraccountingteamClientreturnedyour call byend-of-dayRe-sent3invoicesIssued5refundsRespondedto 10messagecenter chatsTransferred5 calls toaccountingteamSent apaymenttocollectionsCompleted5 servicemodsLeft 5VoicemailsMade 10outboundcallsAnswereda Sam'sClub or OldNavy CallPacifiedan irateclientAdded aclient to theNonRenewal listSent salesquote toZuorafrom SFAssisted withVTO accessissues on 2accountsExplainedthe monthlyfee to aclient

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up 5 renewal payment plans
  2. Transferred a client to BNA for an upsell
  3. Resolved 10 cases owned by you
  4. Sent 5 contact emails
  5. Answered 8 inbound calls
  6. Voided a same-day payment
  7. Most inbound calls logged
  8. Updated someone's account information
  9. Transferred a client to their accounting team
  10. Client returned your call by end-of-day
  11. Re-sent 3 invoices
  12. Issued 5 refunds
  13. Responded to 10 message center chats
  14. Transferred 5 calls to accounting team
  15. Sent a payment to collections
  16. Completed 5 service mods
  17. Left 5 Voicemails
  18. Made 10 outbound calls
  19. Answered a Sam's Club or Old Navy Call
  20. Pacified an irate client
  21. Added a client to the Non Renewal list
  22. Sent sales quote to Zuora from SF
  23. Assisted with VTO access issues on 2 accounts
  24. Explained the monthly fee to a client