Set up 5renewalpaymentplansAnswered8 inboundcallsPacifiedan irateclientCompleted5 servicemodsVoided asame-daypaymentSent salesquote toZuorafrom SFUpdatedsomeone'saccountinformationSent 5contactemailsLeft 5VoicemailsResolved10 casesowned byyouRe-sent3invoicesClientreturnedyour call byend-of-dayAssisted withVTO accessissues on 2accountsTransferred5 calls toaccountingteamAnswereda Sam'sClub or OldNavy CallIssued5refundsTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellExplainedthe monthlyfee to aclientAdded aclient to theNonRenewal listMade 10outboundcallsRespondedto 10messagecenter chatsMostinboundcallsloggedSent apaymenttocollectionsSet up 5renewalpaymentplansAnswered8 inboundcallsPacifiedan irateclientCompleted5 servicemodsVoided asame-daypaymentSent salesquote toZuorafrom SFUpdatedsomeone'saccountinformationSent 5contactemailsLeft 5VoicemailsResolved10 casesowned byyouRe-sent3invoicesClientreturnedyour call byend-of-dayAssisted withVTO accessissues on 2accountsTransferred5 calls toaccountingteamAnswereda Sam'sClub or OldNavy CallIssued5refundsTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellExplainedthe monthlyfee to aclientAdded aclient to theNonRenewal listMade 10outboundcallsRespondedto 10messagecenter chatsMostinboundcallsloggedSent apaymenttocollections

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up 5 renewal payment plans
  2. Answered 8 inbound calls
  3. Pacified an irate client
  4. Completed 5 service mods
  5. Voided a same-day payment
  6. Sent sales quote to Zuora from SF
  7. Updated someone's account information
  8. Sent 5 contact emails
  9. Left 5 Voicemails
  10. Resolved 10 cases owned by you
  11. Re-sent 3 invoices
  12. Client returned your call by end-of-day
  13. Assisted with VTO access issues on 2 accounts
  14. Transferred 5 calls to accounting team
  15. Answered a Sam's Club or Old Navy Call
  16. Issued 5 refunds
  17. Transferred a client to their accounting team
  18. Transferred a client to BNA for an upsell
  19. Explained the monthly fee to a client
  20. Added a client to the Non Renewal list
  21. Made 10 outbound calls
  22. Responded to 10 message center chats
  23. Most inbound calls logged
  24. Sent a payment to collections