Added aclient to theNonRenewal listClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientVoided asame-daypaymentCompleted5 servicemodsTransferred aclient to theiraccountingteamSet up 5renewalpaymentplansMade 10outboundcallsIssued5refundsAnswereda Sam'sClub or OldNavy CallRe-sent3invoicesSent salesquote toZuorafrom SFPacifiedan irateclientResolved10 casesowned byyouAnswered8 inboundcallsTransferred5 calls toaccountingteamTransferreda client toBNA for anupsellMostinboundcallsloggedRespondedto 10messagecenter chatsSent 5contactemailsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsSent apaymenttocollectionsUpdatedsomeone'saccountinformationAdded aclient to theNonRenewal listClientreturnedyour call byend-of-dayExplainedthe monthlyfee to aclientVoided asame-daypaymentCompleted5 servicemodsTransferred aclient to theiraccountingteamSet up 5renewalpaymentplansMade 10outboundcallsIssued5refundsAnswereda Sam'sClub or OldNavy CallRe-sent3invoicesSent salesquote toZuorafrom SFPacifiedan irateclientResolved10 casesowned byyouAnswered8 inboundcallsTransferred5 calls toaccountingteamTransferreda client toBNA for anupsellMostinboundcallsloggedRespondedto 10messagecenter chatsSent 5contactemailsAssisted withVTO accessissues on 2accountsLeft 5VoicemailsSent apaymenttocollectionsUpdatedsomeone'saccountinformation

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added a client to the Non Renewal list
  2. Client returned your call by end-of-day
  3. Explained the monthly fee to a client
  4. Voided a same-day payment
  5. Completed 5 service mods
  6. Transferred a client to their accounting team
  7. Set up 5 renewal payment plans
  8. Made 10 outbound calls
  9. Issued 5 refunds
  10. Answered a Sam's Club or Old Navy Call
  11. Re-sent 3 invoices
  12. Sent sales quote to Zuora from SF
  13. Pacified an irate client
  14. Resolved 10 cases owned by you
  15. Answered 8 inbound calls
  16. Transferred 5 calls to accounting team
  17. Transferred a client to BNA for an upsell
  18. Most inbound calls logged
  19. Responded to 10 message center chats
  20. Sent 5 contact emails
  21. Assisted with VTO access issues on 2 accounts
  22. Left 5 Voicemails
  23. Sent a payment to collections
  24. Updated someone's account information