Pt asked forRN onVacation/OFFLastMinuterefill(ALL OUT)NursegivingattitudeCriticallabs"WhichAmanda/Stephanie?"Lastminutesick callWrongdeptcallMade +3calls beforereachingANYONE"Did youtry theirNGM?""I'mreturninga call"LIEDoctorcallingPharmacycallLOUDPETSCall at4:57Overlydescriptivesick callCallbouncedback toyou"Letme finda pen""I justspoke toYOU"CURSINGCryingLOUDTVReturninga CallRudeMedofficeProblemPatientNICE...PATIENT?!Quick callunder2minCall fromanothersiteCan notunderstandPT"THEYcalled butIDKwho..."Laughedwith apatient"Urgent"call butnot reallyReachedthe nursefirst tryProblemPatientLOUDKIDSWhere aretheADMINS?!REFILL"MattfromTekeda"Longcall over5minTalked tothe samePT twiceDroppedcall/Hungup onCancelAppt.ProblemPatientResched.ApptSick PTcallingbackPt asked forRN onVacation/OFFLastMinuterefill(ALL OUT)NursegivingattitudeCriticallabs"WhichAmanda/Stephanie?"Lastminutesick callWrongdeptcallMade +3calls beforereachingANYONE"Did youtry theirNGM?""I'mreturninga call"LIEDoctorcallingPharmacycallLOUDPETSCall at4:57Overlydescriptivesick callCallbouncedback toyou"Letme finda pen""I justspoke toYOU"CURSINGCryingLOUDTVReturninga CallRudeMedofficeProblemPatientNICE...PATIENT?!Quick callunder2minCall fromanothersiteCan notunderstandPT"THEYcalled butIDKwho..."Laughedwith apatient"Urgent"call butnot reallyReachedthe nursefirst tryProblemPatientLOUDKIDSWhere aretheADMINS?!REFILL"MattfromTekeda"Longcall over5minTalked tothe samePT twiceDroppedcall/Hungup onCancelAppt.ProblemPatientResched.ApptSick PTcallingback

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Pt asked for RN on Vacation/OFF
  2. Last Minute refill (ALL OUT)
  3. Nurse giving attitude
  4. Critical labs
  5. "Which Amanda/Stephanie?"
  6. Last minute sick call
  7. Wrong dept call
  8. Made +3 calls before reaching ANYONE
  9. "Did you try their NGM?"
  10. "I'm returning a call" LIE
  11. Doctor calling
  12. Pharmacy call
  13. LOUD PETS
  14. Call at 4:57
  15. Overly descriptive sick call
  16. Call bounced back to you
  17. "Let me find a pen"
  18. "I just spoke to YOU"
  19. CURSING
  20. Crying
  21. LOUD TV
  22. Returning a Call
  23. Rude Med office
  24. Problem Patient
  25. NICE... PATIENT?!
  26. Quick call under 2min
  27. Call from another site
  28. Can not understand PT
  29. "THEY called but IDK who..."
  30. Laughed with a patient
  31. "Urgent" call but not really
  32. Reached the nurse first try
  33. Problem Patient
  34. LOUD KIDS
  35. Where are the ADMINS?!
  36. REFILL
  37. "Matt from Tekeda"
  38. Long call over 5min
  39. Talked to the same PT twice
  40. Dropped call/Hung up on
  41. Cancel Appt.
  42. Problem Patient
  43. Resched. Appt
  44. Sick PT calling back