Reachedthe nursefirst try"I'mreturninga call"LIEWhere aretheADMINS?!"MattfromTekeda""Letme finda pen"CryingResched.Appt"THEYcalled butIDKwho..."DoctorcallingDroppedcall/Hungup onNICE...PATIENT?!Made +3calls beforereachingANYONE"Did youtry theirNGM?"CancelAppt.ProblemPatientProblemPatientCall at4:57LOUDTVLaughedwith apatientRudeMedofficeCan notunderstandPT"WhichAmanda/Stephanie?"CriticallabsCall fromanothersiteQuick callunder2min"Urgent"call butnot reallyNursegivingattitudeCURSINGLastminutesick callSick PTcallingbackReturninga CallLOUDPETSPharmacycall"I justspoke toYOU"Pt asked forRN onVacation/OFFWrongdeptcallREFILLProblemPatientTalked tothe samePT twiceOverlydescriptivesick callLastMinuterefill(ALL OUT)Callbouncedback toyouLOUDKIDSLongcall over5minReachedthe nursefirst try"I'mreturninga call"LIEWhere aretheADMINS?!"MattfromTekeda""Letme finda pen"CryingResched.Appt"THEYcalled butIDKwho..."DoctorcallingDroppedcall/Hungup onNICE...PATIENT?!Made +3calls beforereachingANYONE"Did youtry theirNGM?"CancelAppt.ProblemPatientProblemPatientCall at4:57LOUDTVLaughedwith apatientRudeMedofficeCan notunderstandPT"WhichAmanda/Stephanie?"CriticallabsCall fromanothersiteQuick callunder2min"Urgent"call butnot reallyNursegivingattitudeCURSINGLastminutesick callSick PTcallingbackReturninga CallLOUDPETSPharmacycall"I justspoke toYOU"Pt asked forRN onVacation/OFFWrongdeptcallREFILLProblemPatientTalked tothe samePT twiceOverlydescriptivesick callLastMinuterefill(ALL OUT)Callbouncedback toyouLOUDKIDSLongcall over5min

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached the nurse first try
  2. "I'm returning a call" LIE
  3. Where are the ADMINS?!
  4. "Matt from Tekeda"
  5. "Let me find a pen"
  6. Crying
  7. Resched. Appt
  8. "THEY called but IDK who..."
  9. Doctor calling
  10. Dropped call/Hung up on
  11. NICE... PATIENT?!
  12. Made +3 calls before reaching ANYONE
  13. "Did you try their NGM?"
  14. Cancel Appt.
  15. Problem Patient
  16. Problem Patient
  17. Call at 4:57
  18. LOUD TV
  19. Laughed with a patient
  20. Rude Med office
  21. Can not understand PT
  22. "Which Amanda/Stephanie?"
  23. Critical labs
  24. Call from another site
  25. Quick call under 2min
  26. "Urgent" call but not really
  27. Nurse giving attitude
  28. CURSING
  29. Last minute sick call
  30. Sick PT calling back
  31. Returning a Call
  32. LOUD PETS
  33. Pharmacy call
  34. "I just spoke to YOU"
  35. Pt asked for RN on Vacation/OFF
  36. Wrong dept call
  37. REFILL
  38. Problem Patient
  39. Talked to the same PT twice
  40. Overly descriptive sick call
  41. Last Minute refill (ALL OUT)
  42. Call bounced back to you
  43. LOUD KIDS
  44. Long call over 5min