LastMinuterefill(ALL OUT)LOUDTVLongcall over5minProblemPatientResched.ApptCall fromanothersiteWrongdeptcallProblemPatientCryingDoctorcallingDroppedcall/Hungup onProblemPatientReturninga CallTalked tothe samePT twiceSick PTcallingbackLastminutesick callLOUDKIDSLaughedwith apatientQuick callunder2minOverlydescriptivesick call"THEYcalled butIDKwho...""Did youtry theirNGM?""Letme finda pen"Made +3calls beforereachingANYONEReachedthe nursefirst tryCURSING"MattfromTekeda"Can notunderstandPT"I justspoke toYOU""Urgent"call butnot reallyPt asked forRN onVacation/OFFNursegivingattitudeCancelAppt.LOUDPETSCriticallabsREFILLNICE...PATIENT?!Callbouncedback toyouRudeMedoffice"I'mreturninga call"LIE"WhichAmanda/Stephanie?"PharmacycallCall at4:57Where aretheADMINS?!LastMinuterefill(ALL OUT)LOUDTVLongcall over5minProblemPatientResched.ApptCall fromanothersiteWrongdeptcallProblemPatientCryingDoctorcallingDroppedcall/Hungup onProblemPatientReturninga CallTalked tothe samePT twiceSick PTcallingbackLastminutesick callLOUDKIDSLaughedwith apatientQuick callunder2minOverlydescriptivesick call"THEYcalled butIDKwho...""Did youtry theirNGM?""Letme finda pen"Made +3calls beforereachingANYONEReachedthe nursefirst tryCURSING"MattfromTekeda"Can notunderstandPT"I justspoke toYOU""Urgent"call butnot reallyPt asked forRN onVacation/OFFNursegivingattitudeCancelAppt.LOUDPETSCriticallabsREFILLNICE...PATIENT?!Callbouncedback toyouRudeMedoffice"I'mreturninga call"LIE"WhichAmanda/Stephanie?"PharmacycallCall at4:57Where aretheADMINS?!

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Last Minute refill (ALL OUT)
  2. LOUD TV
  3. Long call over 5min
  4. Problem Patient
  5. Resched. Appt
  6. Call from another site
  7. Wrong dept call
  8. Problem Patient
  9. Crying
  10. Doctor calling
  11. Dropped call/Hung up on
  12. Problem Patient
  13. Returning a Call
  14. Talked to the same PT twice
  15. Sick PT calling back
  16. Last minute sick call
  17. LOUD KIDS
  18. Laughed with a patient
  19. Quick call under 2min
  20. Overly descriptive sick call
  21. "THEY called but IDK who..."
  22. "Did you try their NGM?"
  23. "Let me find a pen"
  24. Made +3 calls before reaching ANYONE
  25. Reached the nurse first try
  26. CURSING
  27. "Matt from Tekeda"
  28. Can not understand PT
  29. "I just spoke to YOU"
  30. "Urgent" call but not really
  31. Pt asked for RN on Vacation/OFF
  32. Nurse giving attitude
  33. Cancel Appt.
  34. LOUD PETS
  35. Critical labs
  36. REFILL
  37. NICE... PATIENT?!
  38. Call bounced back to you
  39. Rude Med office
  40. "I'm returning a call" LIE
  41. "Which Amanda/Stephanie?"
  42. Pharmacy call
  43. Call at 4:57
  44. Where are the ADMINS?!