Pt asked forRN onVacation/OFFResched.ApptREFILLLastMinuterefill(ALL OUT)Call at4:57Talked tothe samePT twiceProblemPatientNursegivingattitude"I justspoke toYOU"WrongdeptcallCryingLOUDTV"MattfromTekeda"DoctorcallingLongcall over5minReturninga CallCallbouncedback toyouReachedthe nursefirst tryDroppedcall/Hungup onCriticallabsCall fromanothersiteCan notunderstandPT"WhichAmanda/Stephanie?"CancelAppt.CURSINGLOUDPETSMade +3calls beforereachingANYONEProblemPatient"I'mreturninga call"LIEPharmacycallProblemPatientLastminutesick call"THEYcalled butIDKwho...""Urgent"call butnot reallyOverlydescriptivesick call"Did youtry theirNGM?"LOUDKIDSLaughedwith apatientSick PTcallingback"Letme finda pen"Where aretheADMINS?!Quick callunder2minRudeMedofficeNICE...PATIENT?!Pt asked forRN onVacation/OFFResched.ApptREFILLLastMinuterefill(ALL OUT)Call at4:57Talked tothe samePT twiceProblemPatientNursegivingattitude"I justspoke toYOU"WrongdeptcallCryingLOUDTV"MattfromTekeda"DoctorcallingLongcall over5minReturninga CallCallbouncedback toyouReachedthe nursefirst tryDroppedcall/Hungup onCriticallabsCall fromanothersiteCan notunderstandPT"WhichAmanda/Stephanie?"CancelAppt.CURSINGLOUDPETSMade +3calls beforereachingANYONEProblemPatient"I'mreturninga call"LIEPharmacycallProblemPatientLastminutesick call"THEYcalled butIDKwho...""Urgent"call butnot reallyOverlydescriptivesick call"Did youtry theirNGM?"LOUDKIDSLaughedwith apatientSick PTcallingback"Letme finda pen"Where aretheADMINS?!Quick callunder2minRudeMedofficeNICE...PATIENT?!

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asked for RN on Vacation/OFF
  2. Resched. Appt
  3. REFILL
  4. Last Minute refill (ALL OUT)
  5. Call at 4:57
  6. Talked to the same PT twice
  7. Problem Patient
  8. Nurse giving attitude
  9. "I just spoke to YOU"
  10. Wrong dept call
  11. Crying
  12. LOUD TV
  13. "Matt from Tekeda"
  14. Doctor calling
  15. Long call over 5min
  16. Returning a Call
  17. Call bounced back to you
  18. Reached the nurse first try
  19. Dropped call/Hung up on
  20. Critical labs
  21. Call from another site
  22. Can not understand PT
  23. "Which Amanda/Stephanie?"
  24. Cancel Appt.
  25. CURSING
  26. LOUD PETS
  27. Made +3 calls before reaching ANYONE
  28. Problem Patient
  29. "I'm returning a call" LIE
  30. Pharmacy call
  31. Problem Patient
  32. Last minute sick call
  33. "THEY called but IDK who..."
  34. "Urgent" call but not really
  35. Overly descriptive sick call
  36. "Did you try their NGM?"
  37. LOUD KIDS
  38. Laughed with a patient
  39. Sick PT calling back
  40. "Let me find a pen"
  41. Where are the ADMINS?!
  42. Quick call under 2min
  43. Rude Med office
  44. NICE... PATIENT?!