Where aretheADMINS?!NICE...PATIENT?!"I'mreturninga call"LIEResched.ApptCan notunderstandPTDroppedcall/Hungup onCancelAppt.Call at4:57Callbouncedback toyouQuick callunder2minREFILLReturninga CallNursegivingattitude"MattfromTekeda"Reachedthe nursefirst try"WhichAmanda/Stephanie?"Sick PTcallingbackOverlydescriptivesick callLongcall over5min"Letme finda pen"Made +3calls beforereachingANYONEWrongdeptcallDoctorcalling"THEYcalled butIDKwho..."Call fromanothersite"Did youtry theirNGM?"CriticallabsLOUDPETSLastMinuterefill(ALL OUT)"I justspoke toYOU"Talked tothe samePT twicePharmacycallLOUDKIDSProblemPatientLOUDTVRudeMedofficePt asked forRN onVacation/OFFLaughedwith apatient"Urgent"call butnot reallyProblemPatientCryingProblemPatientLastminutesick callCURSINGWhere aretheADMINS?!NICE...PATIENT?!"I'mreturninga call"LIEResched.ApptCan notunderstandPTDroppedcall/Hungup onCancelAppt.Call at4:57Callbouncedback toyouQuick callunder2minREFILLReturninga CallNursegivingattitude"MattfromTekeda"Reachedthe nursefirst try"WhichAmanda/Stephanie?"Sick PTcallingbackOverlydescriptivesick callLongcall over5min"Letme finda pen"Made +3calls beforereachingANYONEWrongdeptcallDoctorcalling"THEYcalled butIDKwho..."Call fromanothersite"Did youtry theirNGM?"CriticallabsLOUDPETSLastMinuterefill(ALL OUT)"I justspoke toYOU"Talked tothe samePT twicePharmacycallLOUDKIDSProblemPatientLOUDTVRudeMedofficePt asked forRN onVacation/OFFLaughedwith apatient"Urgent"call butnot reallyProblemPatientCryingProblemPatientLastminutesick callCURSING

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Where are the ADMINS?!
  2. NICE... PATIENT?!
  3. "I'm returning a call" LIE
  4. Resched. Appt
  5. Can not understand PT
  6. Dropped call/Hung up on
  7. Cancel Appt.
  8. Call at 4:57
  9. Call bounced back to you
  10. Quick call under 2min
  11. REFILL
  12. Returning a Call
  13. Nurse giving attitude
  14. "Matt from Tekeda"
  15. Reached the nurse first try
  16. "Which Amanda/Stephanie?"
  17. Sick PT calling back
  18. Overly descriptive sick call
  19. Long call over 5min
  20. "Let me find a pen"
  21. Made +3 calls before reaching ANYONE
  22. Wrong dept call
  23. Doctor calling
  24. "THEY called but IDK who..."
  25. Call from another site
  26. "Did you try their NGM?"
  27. Critical labs
  28. LOUD PETS
  29. Last Minute refill (ALL OUT)
  30. "I just spoke to YOU"
  31. Talked to the same PT twice
  32. Pharmacy call
  33. LOUD KIDS
  34. Problem Patient
  35. LOUD TV
  36. Rude Med office
  37. Pt asked for RN on Vacation/OFF
  38. Laughed with a patient
  39. "Urgent" call but not really
  40. Problem Patient
  41. Crying
  42. Problem Patient
  43. Last minute sick call
  44. CURSING