RETENTION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Send a client to collections for a payment
2. Cancelled but received good survey feedback
3. Retained a 30 day or under with no refund
4. 15 Cases Closed
5. Discussed the importance of ClientBooks to re-build value in our service
6. Retained the most cases
7. Pitched AGI/paperloss to re-build value
8. 0 Cases above 3+ Days
9. 20 Cases Closed
10. Retained the most renewals
11. Most talk time for the day
12. Retained 2 Renewal cases w/no refund
13. Retained $75 CB Access
14. Closed the most cases
15. Retained $300+ in RAF
16. Retained 3 resource allocation fees
17. Retained the most under 30 day cancels
18. Closed 75% of your HIGH risk cases
19. Up-sell a client
20. Retained 65%+ for the day
21. 30+ Calls (inbound & outbound)
22. Retained 3 clients in a row
23. Made the most outbound calls
24. Answered the most inbound calls