Explainedthe monthlyfee to aclientSet up 5renewalpaymentplansTransferred aclient to theiraccountingteamAdded aclient to theNonRenewal listUpdatedsomeone'saccountinformationMade 10outboundcallsVoided asame-daypaymentTransferred5 calls toaccoutningteamTransferreda client toBNA for anupsellMostinboundcallsloggedResolved10 casesowned byyouSent 5contactemailsSent salesquote toZuorafrom SFLeft 5VoicemailsSent apaymenttocollectionsRepondedto 10messagecenter chatsCompleted5 servicemodsAssisted withVTO accessissues on 2accountsPacifiedan irateclientIssued5refundsAnswereda Sam'sClub or OldNavy CallClientreturnedyour call byend-of-dayAnswered8 inboundcallsRe-sent3invoicesExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansTransferred aclient to theiraccountingteamAdded aclient to theNonRenewal listUpdatedsomeone'saccountinformationMade 10outboundcallsVoided asame-daypaymentTransferred5 calls toaccoutningteamTransferreda client toBNA for anupsellMostinboundcallsloggedResolved10 casesowned byyouSent 5contactemailsSent salesquote toZuorafrom SFLeft 5VoicemailsSent apaymenttocollectionsRepondedto 10messagecenter chatsCompleted5 servicemodsAssisted withVTO accessissues on 2accountsPacifiedan irateclientIssued5refundsAnswereda Sam'sClub or OldNavy CallClientreturnedyour call byend-of-dayAnswered8 inboundcallsRe-sent3invoices

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the monthly fee to a client
  2. Set up 5 renewal payment plans
  3. Transferred a client to their accounting team
  4. Added a client to the Non Renewal list
  5. Updated someone's account information
  6. Made 10 outbound calls
  7. Voided a same-day payment
  8. Transferred 5 calls to accoutning team
  9. Transferred a client to BNA for an upsell
  10. Most inbound calls logged
  11. Resolved 10 cases owned by you
  12. Sent 5 contact emails
  13. Sent sales quote to Zuora from SF
  14. Left 5 Voicemails
  15. Sent a payment to collections
  16. Reponded to 10 message center chats
  17. Completed 5 service mods
  18. Assisted with VTO access issues on 2 accounts
  19. Pacified an irate client
  20. Issued 5 refunds
  21. Answered a Sam's Club or Old Navy Call
  22. Client returned your call by end-of-day
  23. Answered 8 inbound calls
  24. Re-sent 3 invoices