MostinboundcallsloggedRe-sent3invoicesClientreturnedyour call byend-of-daySent 5contactemailsCompleted5 servicemodsRepondedto 10messagecenter chatsUpdatedsomeone'saccountinformationSent salesquote toZuorafrom SFLeft 5VoicemailsResolved10 casesowned byyouVoided asame-daypaymentTransferred aclient to theiraccountingteamMade 10outboundcallsAnswered8 inboundcallsIssued5refundsTransferreda client toBNA for anupsellSet up 5renewalpaymentplansPacifiedan irateclientAdded aclient to theNonRenewal listExplainedthe monthlyfee to aclientAssisted withVTO accessissues on 2accountsSent apaymenttocollectionsTransferred5 calls toaccoutningteamAnswereda Sam'sClub or OldNavy CallMostinboundcallsloggedRe-sent3invoicesClientreturnedyour call byend-of-daySent 5contactemailsCompleted5 servicemodsRepondedto 10messagecenter chatsUpdatedsomeone'saccountinformationSent salesquote toZuorafrom SFLeft 5VoicemailsResolved10 casesowned byyouVoided asame-daypaymentTransferred aclient to theiraccountingteamMade 10outboundcallsAnswered8 inboundcallsIssued5refundsTransferreda client toBNA for anupsellSet up 5renewalpaymentplansPacifiedan irateclientAdded aclient to theNonRenewal listExplainedthe monthlyfee to aclientAssisted withVTO accessissues on 2accountsSent apaymenttocollectionsTransferred5 calls toaccoutningteamAnswereda Sam'sClub or OldNavy Call

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most inbound calls logged
  2. Re-sent 3 invoices
  3. Client returned your call by end-of-day
  4. Sent 5 contact emails
  5. Completed 5 service mods
  6. Reponded to 10 message center chats
  7. Updated someone's account information
  8. Sent sales quote to Zuora from SF
  9. Left 5 Voicemails
  10. Resolved 10 cases owned by you
  11. Voided a same-day payment
  12. Transferred a client to their accounting team
  13. Made 10 outbound calls
  14. Answered 8 inbound calls
  15. Issued 5 refunds
  16. Transferred a client to BNA for an upsell
  17. Set up 5 renewal payment plans
  18. Pacified an irate client
  19. Added a client to the Non Renewal list
  20. Explained the monthly fee to a client
  21. Assisted with VTO access issues on 2 accounts
  22. Sent a payment to collections
  23. Transferred 5 calls to accoutning team
  24. Answered a Sam's Club or Old Navy Call