Assisted withVTO accessissues on 2accountsTransferred5 calls toaccoutningteamAnswereda Sam'sClub or OldNavy CallLeft 5VoicemailsAnswered8 inboundcallsCompleted5 servicemodsExplainedthe monthlyfee to aclientSent 5contactemailsIssued5refundsMade 10outboundcallsAdded aclient to theNonRenewal listRe-sent3invoicesClientreturnedyour call byend-of-daySet up 5renewalpaymentplansTransferred aclient to theiraccountingteamVoided asame-daypaymentMostinboundcallsloggedPacifiedan irateclientSent salesquote toZuorafrom SFTransferreda client toBNA for anupsellResolved10 casesowned byyouRepondedto 10messagecenter chatsSent apaymenttocollectionsUpdatedsomeone'saccountinformationAssisted withVTO accessissues on 2accountsTransferred5 calls toaccoutningteamAnswereda Sam'sClub or OldNavy CallLeft 5VoicemailsAnswered8 inboundcallsCompleted5 servicemodsExplainedthe monthlyfee to aclientSent 5contactemailsIssued5refundsMade 10outboundcallsAdded aclient to theNonRenewal listRe-sent3invoicesClientreturnedyour call byend-of-daySet up 5renewalpaymentplansTransferred aclient to theiraccountingteamVoided asame-daypaymentMostinboundcallsloggedPacifiedan irateclientSent salesquote toZuorafrom SFTransferreda client toBNA for anupsellResolved10 casesowned byyouRepondedto 10messagecenter chatsSent apaymenttocollectionsUpdatedsomeone'saccountinformation

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Assisted with VTO access issues on 2 accounts
  2. Transferred 5 calls to accoutning team
  3. Answered a Sam's Club or Old Navy Call
  4. Left 5 Voicemails
  5. Answered 8 inbound calls
  6. Completed 5 service mods
  7. Explained the monthly fee to a client
  8. Sent 5 contact emails
  9. Issued 5 refunds
  10. Made 10 outbound calls
  11. Added a client to the Non Renewal list
  12. Re-sent 3 invoices
  13. Client returned your call by end-of-day
  14. Set up 5 renewal payment plans
  15. Transferred a client to their accounting team
  16. Voided a same-day payment
  17. Most inbound calls logged
  18. Pacified an irate client
  19. Sent sales quote to Zuora from SF
  20. Transferred a client to BNA for an upsell
  21. Resolved 10 cases owned by you
  22. Reponded to 10 message center chats
  23. Sent a payment to collections
  24. Updated someone's account information