Completed5 servicemodsExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansAdded aclient to theNonRenewal listSent apaymenttocollectionsVoided asame-daypaymentAnswered8 inboundcallsSent salesquote toZuorafrom SFTransferred5 calls toaccoutningteamClientreturnedyour call byend-of-dayPacifiedan irateclientTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsRepondedto 10messagecenter chatsSent 5contactemailsMostinboundcallsloggedRe-sent3invoicesUpdatedsomeone'saccountinformationLeft 5VoicemailsAssisted withVTO accessissues on 2accountsResolved10 casesowned byyouIssued5refundsCompleted5 servicemodsExplainedthe monthlyfee to aclientSet up 5renewalpaymentplansAdded aclient to theNonRenewal listSent apaymenttocollectionsVoided asame-daypaymentAnswered8 inboundcallsSent salesquote toZuorafrom SFTransferred5 calls toaccoutningteamClientreturnedyour call byend-of-dayPacifiedan irateclientTransferred aclient to theiraccountingteamTransferreda client toBNA for anupsellAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsRepondedto 10messagecenter chatsSent 5contactemailsMostinboundcallsloggedRe-sent3invoicesUpdatedsomeone'saccountinformationLeft 5VoicemailsAssisted withVTO accessissues on 2accountsResolved10 casesowned byyouIssued5refunds

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed 5 service mods
  2. Explained the monthly fee to a client
  3. Set up 5 renewal payment plans
  4. Added a client to the Non Renewal list
  5. Sent a payment to collections
  6. Voided a same-day payment
  7. Answered 8 inbound calls
  8. Sent sales quote to Zuora from SF
  9. Transferred 5 calls to accoutning team
  10. Client returned your call by end-of-day
  11. Pacified an irate client
  12. Transferred a client to their accounting team
  13. Transferred a client to BNA for an upsell
  14. Answered a Sam's Club or Old Navy Call
  15. Made 10 outbound calls
  16. Reponded to 10 message center chats
  17. Sent 5 contact emails
  18. Most inbound calls logged
  19. Re-sent 3 invoices
  20. Updated someone's account information
  21. Left 5 Voicemails
  22. Assisted with VTO access issues on 2 accounts
  23. Resolved 10 cases owned by you
  24. Issued 5 refunds