Issued5refundsSet up 5renewalpaymentplansTransferreda client toBNA for anupsellUpdatedsomeone'saccountinformationRe-sent3invoicesCompleted5 servicemodsExplainedthe monthlyfee to aclientVoided asame-daypaymentClientreturnedyour call byend-of-dayAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsSent salesquote toZuorafrom SFAssisted withVTO accessissues on 2accountsPacifiedan irateclientAnswered8 inboundcallsTransferred5 calls toaccoutningteamResolved10 casesowned byyouSent apaymenttocollectionsAdded aclient to theNonRenewal listMostinboundcallsloggedTransferred aclient to theiraccountingteamLeft 5VoicemailsSent 5contactemailsRepondedto 10messagecenter chatsIssued5refundsSet up 5renewalpaymentplansTransferreda client toBNA for anupsellUpdatedsomeone'saccountinformationRe-sent3invoicesCompleted5 servicemodsExplainedthe monthlyfee to aclientVoided asame-daypaymentClientreturnedyour call byend-of-dayAnswereda Sam'sClub or OldNavy CallMade 10outboundcallsSent salesquote toZuorafrom SFAssisted withVTO accessissues on 2accountsPacifiedan irateclientAnswered8 inboundcallsTransferred5 calls toaccoutningteamResolved10 casesowned byyouSent apaymenttocollectionsAdded aclient to theNonRenewal listMostinboundcallsloggedTransferred aclient to theiraccountingteamLeft 5VoicemailsSent 5contactemailsRepondedto 10messagecenter chats

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Issued 5 refunds
  2. Set up 5 renewal payment plans
  3. Transferred a client to BNA for an upsell
  4. Updated someone's account information
  5. Re-sent 3 invoices
  6. Completed 5 service mods
  7. Explained the monthly fee to a client
  8. Voided a same-day payment
  9. Client returned your call by end-of-day
  10. Answered a Sam's Club or Old Navy Call
  11. Made 10 outbound calls
  12. Sent sales quote to Zuora from SF
  13. Assisted with VTO access issues on 2 accounts
  14. Pacified an irate client
  15. Answered 8 inbound calls
  16. Transferred 5 calls to accoutning team
  17. Resolved 10 cases owned by you
  18. Sent a payment to collections
  19. Added a client to the Non Renewal list
  20. Most inbound calls logged
  21. Transferred a client to their accounting team
  22. Left 5 Voicemails
  23. Sent 5 contact emails
  24. Reponded to 10 message center chats