Explainedthe monthlyfee to aclientClientreturnedyour call byend-of-dayRe-sent3invoicesCompleted5 servicemodsSent apaymenttocollectionsRepondedto 10messagecenter chatsTransferred aclient to theiraccountingteamSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallTransferreda client toBNA for anupsellPacifiedan irateclientTransferred5 calls toaccoutningteamLeft 5VoicemailsAssisted withVTO accessissues on 2accountsVoided asame-daypaymentResolved10 casesowned byyouIssued5refundsMade 10outboundcallsAdded aclient to theNonRenewal listMostinboundcallsloggedSent 5contactemailsUpdatedsomeone'saccountinformationAnswered8 inboundcallsSent salesquote toZuorafrom SFExplainedthe monthlyfee to aclientClientreturnedyour call byend-of-dayRe-sent3invoicesCompleted5 servicemodsSent apaymenttocollectionsRepondedto 10messagecenter chatsTransferred aclient to theiraccountingteamSet up 5renewalpaymentplansAnswereda Sam'sClub or OldNavy CallTransferreda client toBNA for anupsellPacifiedan irateclientTransferred5 calls toaccoutningteamLeft 5VoicemailsAssisted withVTO accessissues on 2accountsVoided asame-daypaymentResolved10 casesowned byyouIssued5refundsMade 10outboundcallsAdded aclient to theNonRenewal listMostinboundcallsloggedSent 5contactemailsUpdatedsomeone'saccountinformationAnswered8 inboundcallsSent salesquote toZuorafrom SF

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the monthly fee to a client
  2. Client returned your call by end-of-day
  3. Re-sent 3 invoices
  4. Completed 5 service mods
  5. Sent a payment to collections
  6. Reponded to 10 message center chats
  7. Transferred a client to their accounting team
  8. Set up 5 renewal payment plans
  9. Answered a Sam's Club or Old Navy Call
  10. Transferred a client to BNA for an upsell
  11. Pacified an irate client
  12. Transferred 5 calls to accoutning team
  13. Left 5 Voicemails
  14. Assisted with VTO access issues on 2 accounts
  15. Voided a same-day payment
  16. Resolved 10 cases owned by you
  17. Issued 5 refunds
  18. Made 10 outbound calls
  19. Added a client to the Non Renewal list
  20. Most inbound calls logged
  21. Sent 5 contact emails
  22. Updated someone's account information
  23. Answered 8 inbound calls
  24. Sent sales quote to Zuora from SF