Re-sent3invoicesLeft 5VoicemailsMade 10outboundcallsCompleted5 servicemodsPacifiedan irateclientUpdatedsomeone'saccountinformationSent 5contactemailsVoided asame-daypaymentTransferred aclient to theiraccountingteamAnswered8 inboundcallsSet up 5renewalpaymentplansResolved10 casesowned byyouSent apaymenttocollectionsTransferred5 calls toaccoutningteamIssued5refundsClientreturnedyour call byend-of-dayMostinboundcallsloggedAssisted withVTO accessissues on 2accountsAnswereda Sam'sClub or OldNavy CallTransferreda client toBNA for anupsellExplainedthe monthlyfee to aclientAdded aclient to theNonRenewal listSent salesquote toZuorafrom SFRepondedto 10messagecenter chatsRe-sent3invoicesLeft 5VoicemailsMade 10outboundcallsCompleted5 servicemodsPacifiedan irateclientUpdatedsomeone'saccountinformationSent 5contactemailsVoided asame-daypaymentTransferred aclient to theiraccountingteamAnswered8 inboundcallsSet up 5renewalpaymentplansResolved10 casesowned byyouSent apaymenttocollectionsTransferred5 calls toaccoutningteamIssued5refundsClientreturnedyour call byend-of-dayMostinboundcallsloggedAssisted withVTO accessissues on 2accountsAnswereda Sam'sClub or OldNavy CallTransferreda client toBNA for anupsellExplainedthe monthlyfee to aclientAdded aclient to theNonRenewal listSent salesquote toZuorafrom SFRepondedto 10messagecenter chats

BILLING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Re-sent 3 invoices
  2. Left 5 Voicemails
  3. Made 10 outbound calls
  4. Completed 5 service mods
  5. Pacified an irate client
  6. Updated someone's account information
  7. Sent 5 contact emails
  8. Voided a same-day payment
  9. Transferred a client to their accounting team
  10. Answered 8 inbound calls
  11. Set up 5 renewal payment plans
  12. Resolved 10 cases owned by you
  13. Sent a payment to collections
  14. Transferred 5 calls to accoutning team
  15. Issued 5 refunds
  16. Client returned your call by end-of-day
  17. Most inbound calls logged
  18. Assisted with VTO access issues on 2 accounts
  19. Answered a Sam's Club or Old Navy Call
  20. Transferred a client to BNA for an upsell
  21. Explained the monthly fee to a client
  22. Added a client to the Non Renewal list
  23. Sent sales quote to Zuora from SF
  24. Reponded to 10 message center chats