Identify customers needs Acknowledgge co-worker for extra work Make eye contact Be respectful of co-workers and customers Find ways to help them Follow up and follow through with customers Ask "How can I help you?" Listen to customers Use customers name Help out a co- woker Smile Write a note to a co-worker Compliment a co-worker Exceed their expectations Don't "Pass the buck" Put forth extra effort for a customer Apologize when needed Learn something new about a co-worker Let customer know you understand Say thank you Don't speak negative of an assoc. for a full day Don't speak negative of a customer all day Empathize with customer Don't promise or lie to customers Identify customers needs Acknowledgge co-worker for extra work Make eye contact Be respectful of co-workers and customers Find ways to help them Follow up and follow through with customers Ask "How can I help you?" Listen to customers Use customers name Help out a co- woker Smile Write a note to a co-worker Compliment a co-worker Exceed their expectations Don't "Pass the buck" Put forth extra effort for a customer Apologize when needed Learn something new about a co-worker Let customer know you understand Say thank you Don't speak negative of an assoc. for a full day Don't speak negative of a customer all day Empathize with customer Don't promise or lie to customers
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Identify customers needs
Acknowledgge co-worker for extra work
Make eye contact
Be respectful of co-workers and customers
Find ways to help them
Follow up and follow through with customers
Ask "How can I help you?"
Listen to customers
Use customers name
Help out a co-woker
Smile
Write a note to a co-worker
Compliment a co-worker
Exceed their expectations
Don't "Pass the buck"
Put forth extra effort for a customer
Apologize when needed
Learn something new about a co-worker
Let customer know you understand
Say thank you
Don't speak negative of an assoc. for a full day
Don't speak negative of a customer all day
Empathize with customer
Don't promise or lie to customers