Apologize when needed Don't "Pass the buck" Acknowledgge co-worker for extra work Don't speak negative of a customer all day Identify customers needs Smile Ask "How can I help you?" Help out a co- woker Learn something new about a co-worker Write a note to a co-worker Empathize with customer Find ways to help them Be respectful of co-workers and customers Make eye contact Don't promise or lie to customers Compliment a co-worker Follow up and follow through with customers Exceed their expectations Let customer know you understand Say thank you Don't speak negative of an assoc. for a full day Use customers name Listen to customers Put forth extra effort for a customer Apologize when needed Don't "Pass the buck" Acknowledgge co-worker for extra work Don't speak negative of a customer all day Identify customers needs Smile Ask "How can I help you?" Help out a co- woker Learn something new about a co-worker Write a note to a co-worker Empathize with customer Find ways to help them Be respectful of co-workers and customers Make eye contact Don't promise or lie to customers Compliment a co-worker Follow up and follow through with customers Exceed their expectations Let customer know you understand Say thank you Don't speak negative of an assoc. for a full day Use customers name Listen to customers Put forth extra effort for a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Apologize when needed
Don't "Pass the buck"
Acknowledgge co-worker for extra work
Don't speak negative of a customer all day
Identify customers needs
Smile
Ask "How can I help you?"
Help out a co-woker
Learn something new about a co-worker
Write a note to a co-worker
Empathize with customer
Find ways to help them
Be respectful of co-workers and customers
Make eye contact
Don't promise or lie to customers
Compliment a co-worker
Follow up and follow through with customers
Exceed their expectations
Let customer know you understand
Say thank you
Don't speak negative of an assoc. for a full day
Use customers name
Listen to customers
Put forth extra effort for a customer