Make eye contact Acknowledgge co-worker for extra work Let customer know you understand Find ways to help them Smile Empathize with customer Apologize when needed Don't "Pass the buck" Follow up and follow through with customers Identify customers needs Don't speak negative of an assoc. for a full day Listen to customers Put forth extra effort for a customer Use customers name Exceed their expectations Write a note to a co-worker Compliment a co-worker Learn something new about a co-worker Ask "How can I help you?" Say thank you Be respectful of co-workers and customers Help out a co- woker Don't speak negative of a customer all day Don't promise or lie to customers Make eye contact Acknowledgge co-worker for extra work Let customer know you understand Find ways to help them Smile Empathize with customer Apologize when needed Don't "Pass the buck" Follow up and follow through with customers Identify customers needs Don't speak negative of an assoc. for a full day Listen to customers Put forth extra effort for a customer Use customers name Exceed their expectations Write a note to a co-worker Compliment a co-worker Learn something new about a co-worker Ask "How can I help you?" Say thank you Be respectful of co-workers and customers Help out a co- woker Don't speak negative of a customer all day Don't promise or lie to customers
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Make eye contact
Acknowledgge co-worker for extra work
Let customer know you understand
Find ways to help them
Smile
Empathize with customer
Apologize when needed
Don't "Pass the buck"
Follow up and follow through with customers
Identify customers needs
Don't speak negative of an assoc. for a full day
Listen to customers
Put forth extra effort for a customer
Use customers name
Exceed their expectations
Write a note to a co-worker
Compliment a co-worker
Learn something new about a co-worker
Ask "How can I help you?"
Say thank you
Be respectful of co-workers and customers
Help out a co-woker
Don't speak negative of a customer all day
Don't promise or lie to customers