Apologize when needed Let customer know you understand Put forth extra effort for a customer Don't promise or lie to customers Say thank you Write a note to a co-worker Compliment a co-worker Learn something new about a co-worker Follow up and follow through with customers Be respectful of co-workers and customers Listen to customers Don't "Pass the buck" Help out a co- woker Ask "How can I help you?" Use customers name Don't speak negative of an assoc. for a full day Empathize with customer Exceed their expectations Don't speak negative of a customer all day Identify customers needs Find ways to help them Smile Acknowledgge co-worker for extra work Make eye contact Apologize when needed Let customer know you understand Put forth extra effort for a customer Don't promise or lie to customers Say thank you Write a note to a co-worker Compliment a co-worker Learn something new about a co-worker Follow up and follow through with customers Be respectful of co-workers and customers Listen to customers Don't "Pass the buck" Help out a co- woker Ask "How can I help you?" Use customers name Don't speak negative of an assoc. for a full day Empathize with customer Exceed their expectations Don't speak negative of a customer all day Identify customers needs Find ways to help them Smile Acknowledgge co-worker for extra work Make eye contact
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Apologize when needed
Let customer know you understand
Put forth extra effort for a customer
Don't promise or lie to customers
Say thank you
Write a note to a co-worker
Compliment a co-worker
Learn something new about a co-worker
Follow up and follow through with customers
Be respectful of co-workers and customers
Listen to customers
Don't "Pass the buck"
Help out a co-woker
Ask "How can I help you?"
Use customers name
Don't speak negative of an assoc. for a full day
Empathize with customer
Exceed their expectations
Don't speak negative of a customer all day
Identify customers needs
Find ways to help them
Smile
Acknowledgge co-worker for extra work
Make eye contact