Make eye contact Write a note to a co-worker Let customer know you understand Follow up and follow through with customers Exceed their expectations Put forth extra effort for a customer Don't speak negative of an assoc. for a full day Don't "Pass the buck" Identify customers needs Help out a co- woker Don't speak negative of a customer all day Empathize with customer Compliment a co-worker Acknowledgge co-worker for extra work Apologize when needed Say thank you Smile Don't promise or lie to customers Ask "How can I help you?" Learn something new about a co-worker Listen to customers Be respectful of co-workers and customers Find ways to help them Use customers name Make eye contact Write a note to a co-worker Let customer know you understand Follow up and follow through with customers Exceed their expectations Put forth extra effort for a customer Don't speak negative of an assoc. for a full day Don't "Pass the buck" Identify customers needs Help out a co- woker Don't speak negative of a customer all day Empathize with customer Compliment a co-worker Acknowledgge co-worker for extra work Apologize when needed Say thank you Smile Don't promise or lie to customers Ask "How can I help you?" Learn something new about a co-worker Listen to customers Be respectful of co-workers and customers Find ways to help them Use customers name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Make eye contact
Write a note to a co-worker
Let customer know you understand
Follow up and follow through with customers
Exceed their expectations
Put forth extra effort for a customer
Don't speak negative of an assoc. for a full day
Don't "Pass the buck"
Identify customers needs
Help out a co-woker
Don't speak negative of a customer all day
Empathize with customer
Compliment a co-worker
Acknowledgge co-worker for extra work
Apologize when needed
Say thank you
Smile
Don't promise or lie to customers
Ask "How can I help you?"
Learn something new about a co-worker
Listen to customers
Be respectful of co-workers and customers
Find ways to help them
Use customers name