Not going over ub or lunch for week No privacy breach 1 week No incorrect work items 1 week ACW< 2 Min AHT=8:30 Process improv. suggestion 100% Quality No unexcused Tardy for week All calls logged 1 week MAT< 30 min 1 week Customer accolade 3 work items entered in 1 ACW No unplanned abs. AHT<8:30 ACW <3 Most Contacts handled for 1 day Get 5 "laugh" reacts in teams Calm down an angry caller Help a co- worker in teams Most contacts for 1 week No MAT 1 week No emails left hanging for 1 week No stale work items No failed security checks 1 week Not going over ub or lunch for week No privacy breach 1 week No incorrect work items 1 week ACW< 2 Min AHT=8:30 Process improv. suggestion 100% Quality No unexcused Tardy for week All calls logged 1 week MAT< 30 min 1 week Customer accolade 3 work items entered in 1 ACW No unplanned abs. AHT<8:30 ACW <3 Most Contacts handled for 1 day Get 5 "laugh" reacts in teams Calm down an angry caller Help a co- worker in teams Most contacts for 1 week No MAT 1 week No emails left hanging for 1 week No stale work items No failed security checks 1 week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Not going over ub or lunch for week
No privacy breach 1 week
No incorrect work items 1 week
ACW< 2 Min
AHT=8:30
Process improv. suggestion
100% Quality
No unexcused Tardy for week
All calls logged 1 week
MAT< 30 min 1 week
Customer accolade
3 work items entered in 1 ACW
No unplanned abs.
AHT<8:30
ACW <3
Most Contacts handled for 1 day
Get 5 "laugh" reacts in teams
Calm down an angry caller
Help a co-worker in teams
Most contacts for 1 week
No MAT 1 week
No emails left hanging for 1 week
No stale work items
No failed security checks 1 week