MostContactshandledfor 1 dayCalmdown anangrycallerNo failedsecuritychecks 1week3 workitemsentered in1 ACW100%QualityAll callslogged 1weekACW<3CustomeraccoladeHelp a co-worker inteamsNoincorrectwork items1 weekProcessimprov.suggestionNoprivacybreach 1weekNoMAT 1weekNo emailslefthangingfor 1 weekACW<2 MinAHT=8:30MAT<30 min1 weekNot goingover ub orlunch forweekGet 5"laugh"reacts inteamsMostcontactsfor 1 weekNounplannedabs.AHT<8:30No staleworkitemsNounexcusedTardy forweekMostContactshandledfor 1 dayCalmdown anangrycallerNo failedsecuritychecks 1week3 workitemsentered in1 ACW100%QualityAll callslogged 1weekACW<3CustomeraccoladeHelp a co-worker inteamsNoincorrectwork items1 weekProcessimprov.suggestionNoprivacybreach 1weekNoMAT 1weekNo emailslefthangingfor 1 weekACW<2 MinAHT=8:30MAT<30 min1 weekNot goingover ub orlunch forweekGet 5"laugh"reacts inteamsMostcontactsfor 1 weekNounplannedabs.AHT<8:30No staleworkitemsNounexcusedTardy forweek

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most Contacts handled for 1 day
  2. Calm down an angry caller
  3. No failed security checks 1 week
  4. 3 work items entered in 1 ACW
  5. 100% Quality
  6. All calls logged 1 week
  7. ACW <3
  8. Customer accolade
  9. Help a co-worker in teams
  10. No incorrect work items 1 week
  11. Process improv. suggestion
  12. No privacy breach 1 week
  13. No MAT 1 week
  14. No emails left hanging for 1 week
  15. ACW< 2 Min
  16. AHT=8:30
  17. MAT< 30 min 1 week
  18. Not going over ub or lunch for week
  19. Get 5 "laugh" reacts in teams
  20. Most contacts for 1 week
  21. No unplanned abs.
  22. AHT<8:30
  23. No stale work items
  24. No unexcused Tardy for week