AHT=8:30NoMAT 1weekMostcontactsfor 1 weekProcessimprov.suggestionACW<3MAT<30 min1 weekNot goingover ub orlunch forweekNoincorrectwork items1 weekAHT<8:30No staleworkitemsAll callslogged 1week3 workitemsentered in1 ACWNo failedsecuritychecks 1weekNoprivacybreach 1weekACW<2 MinHelp a co-worker inteamsGet 5"laugh"reacts inteamsCustomeraccoladeMostContactshandledfor 1 day100%QualityNounplannedabs.NounexcusedTardy forweekCalmdown anangrycallerNo emailslefthangingfor 1 weekAHT=8:30NoMAT 1weekMostcontactsfor 1 weekProcessimprov.suggestionACW<3MAT<30 min1 weekNot goingover ub orlunch forweekNoincorrectwork items1 weekAHT<8:30No staleworkitemsAll callslogged 1week3 workitemsentered in1 ACWNo failedsecuritychecks 1weekNoprivacybreach 1weekACW<2 MinHelp a co-worker inteamsGet 5"laugh"reacts inteamsCustomeraccoladeMostContactshandledfor 1 day100%QualityNounplannedabs.NounexcusedTardy forweekCalmdown anangrycallerNo emailslefthangingfor 1 week

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT=8:30
  2. No MAT 1 week
  3. Most contacts for 1 week
  4. Process improv. suggestion
  5. ACW <3
  6. MAT< 30 min 1 week
  7. Not going over ub or lunch for week
  8. No incorrect work items 1 week
  9. AHT<8:30
  10. No stale work items
  11. All calls logged 1 week
  12. 3 work items entered in 1 ACW
  13. No failed security checks 1 week
  14. No privacy breach 1 week
  15. ACW< 2 Min
  16. Help a co-worker in teams
  17. Get 5 "laugh" reacts in teams
  18. Customer accolade
  19. Most Contacts handled for 1 day
  20. 100% Quality
  21. No unplanned abs.
  22. No unexcused Tardy for week
  23. Calm down an angry caller
  24. No emails left hanging for 1 week