Calmdown anangrycallerMostContactshandledfor 1 day100%QualityNoprivacybreach 1weekNounexcusedTardy forweek3 workitemsentered in1 ACWCustomeraccoladeMostcontactsfor 1 weekNo staleworkitemsACW<2 MinNo failedsecuritychecks 1weekHelp a co-worker inteamsNo emailslefthangingfor 1 weekACW<3Get 5"laugh"reacts inteamsProcessimprov.suggestionNoincorrectwork items1 weekAHT=8:30Not goingover ub orlunch forweekMAT<30 min1 weekAll callslogged 1weekNounplannedabs.AHT<8:30NoMAT 1weekCalmdown anangrycallerMostContactshandledfor 1 day100%QualityNoprivacybreach 1weekNounexcusedTardy forweek3 workitemsentered in1 ACWCustomeraccoladeMostcontactsfor 1 weekNo staleworkitemsACW<2 MinNo failedsecuritychecks 1weekHelp a co-worker inteamsNo emailslefthangingfor 1 weekACW<3Get 5"laugh"reacts inteamsProcessimprov.suggestionNoincorrectwork items1 weekAHT=8:30Not goingover ub orlunch forweekMAT<30 min1 weekAll callslogged 1weekNounplannedabs.AHT<8:30NoMAT 1week

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calm down an angry caller
  2. Most Contacts handled for 1 day
  3. 100% Quality
  4. No privacy breach 1 week
  5. No unexcused Tardy for week
  6. 3 work items entered in 1 ACW
  7. Customer accolade
  8. Most contacts for 1 week
  9. No stale work items
  10. ACW< 2 Min
  11. No failed security checks 1 week
  12. Help a co-worker in teams
  13. No emails left hanging for 1 week
  14. ACW <3
  15. Get 5 "laugh" reacts in teams
  16. Process improv. suggestion
  17. No incorrect work items 1 week
  18. AHT=8:30
  19. Not going over ub or lunch for week
  20. MAT< 30 min 1 week
  21. All calls logged 1 week
  22. No unplanned abs.
  23. AHT<8:30
  24. No MAT 1 week