All callslogged 1weekNoincorrectwork items1 weekMostcontactsfor 1 weekNoprivacybreach 1weekNo failedsecuritychecks 1weekNo emailslefthangingfor 1 weekAHT<8:30ACW<3Customeraccolade3 workitemsentered in1 ACWNounplannedabs.MAT<30 min1 weekHelp a co-worker inteamsNoMAT 1weekNounexcusedTardy forweekMostContactshandledfor 1 dayNot goingover ub orlunch forweekProcessimprov.suggestionCalmdown anangrycallerAHT=8:30100%QualityNo staleworkitemsGet 5"laugh"reacts inteamsACW<2 MinAll callslogged 1weekNoincorrectwork items1 weekMostcontactsfor 1 weekNoprivacybreach 1weekNo failedsecuritychecks 1weekNo emailslefthangingfor 1 weekAHT<8:30ACW<3Customeraccolade3 workitemsentered in1 ACWNounplannedabs.MAT<30 min1 weekHelp a co-worker inteamsNoMAT 1weekNounexcusedTardy forweekMostContactshandledfor 1 dayNot goingover ub orlunch forweekProcessimprov.suggestionCalmdown anangrycallerAHT=8:30100%QualityNo staleworkitemsGet 5"laugh"reacts inteamsACW<2 Min

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All calls logged 1 week
  2. No incorrect work items 1 week
  3. Most contacts for 1 week
  4. No privacy breach 1 week
  5. No failed security checks 1 week
  6. No emails left hanging for 1 week
  7. AHT<8:30
  8. ACW <3
  9. Customer accolade
  10. 3 work items entered in 1 ACW
  11. No unplanned abs.
  12. MAT< 30 min 1 week
  13. Help a co-worker in teams
  14. No MAT 1 week
  15. No unexcused Tardy for week
  16. Most Contacts handled for 1 day
  17. Not going over ub or lunch for week
  18. Process improv. suggestion
  19. Calm down an angry caller
  20. AHT=8:30
  21. 100% Quality
  22. No stale work items
  23. Get 5 "laugh" reacts in teams
  24. ACW< 2 Min