Help a co- worker in teams ACW< 2 Min All calls logged 1 week No incorrect work items 1 week No stale work items Calm down an angry caller Most Contacts handled for 1 day No privacy breach 1 week AHT=8:30 MAT< 30 min 1 week Get 5 "laugh" reacts in teams No unplanned abs. Most contacts for 1 week AHT<8:30 ACW <3 3 work items entered in 1 ACW No unexcused Tardy for week 100% Quality No emails left hanging for 1 week No MAT 1 week Not going over ub or lunch for week Customer accolade No failed security checks 1 week Process improv. suggestion Help a co- worker in teams ACW< 2 Min All calls logged 1 week No incorrect work items 1 week No stale work items Calm down an angry caller Most Contacts handled for 1 day No privacy breach 1 week AHT=8:30 MAT< 30 min 1 week Get 5 "laugh" reacts in teams No unplanned abs. Most contacts for 1 week AHT<8:30 ACW <3 3 work items entered in 1 ACW No unexcused Tardy for week 100% Quality No emails left hanging for 1 week No MAT 1 week Not going over ub or lunch for week Customer accolade No failed security checks 1 week Process improv. suggestion
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Help a co-worker in teams
ACW< 2 Min
All calls logged 1 week
No incorrect work items 1 week
No stale work items
Calm down an angry caller
Most Contacts handled for 1 day
No privacy breach 1 week
AHT=8:30
MAT< 30 min 1 week
Get 5 "laugh" reacts in teams
No unplanned abs.
Most contacts for 1 week
AHT<8:30
ACW <3
3 work items entered in 1 ACW
No unexcused Tardy for week
100% Quality
No emails left hanging for 1 week
No MAT 1 week
Not going over ub or lunch for week
Customer accolade
No failed security checks 1 week
Process improv. suggestion