NounexcusedTardy forweekMostContactshandledfor 1 day3 workitemsentered in1 ACWAHT<8:30All callslogged 1weekNo emailslefthangingfor 1 weekHelp a co-worker inteams100%QualityNoMAT 1weekMAT<30 min1 weekAHT=8:30Get 5"laugh"reacts inteamsNounplannedabs.CustomeraccoladeNo staleworkitemsACW<3Processimprov.suggestionMostcontactsfor 1 weekNoprivacybreach 1weekNoincorrectwork items1 weekNo failedsecuritychecks 1weekNot goingover ub orlunch forweekACW<2 MinCalmdown anangrycallerNounexcusedTardy forweekMostContactshandledfor 1 day3 workitemsentered in1 ACWAHT<8:30All callslogged 1weekNo emailslefthangingfor 1 weekHelp a co-worker inteams100%QualityNoMAT 1weekMAT<30 min1 weekAHT=8:30Get 5"laugh"reacts inteamsNounplannedabs.CustomeraccoladeNo staleworkitemsACW<3Processimprov.suggestionMostcontactsfor 1 weekNoprivacybreach 1weekNoincorrectwork items1 weekNo failedsecuritychecks 1weekNot goingover ub orlunch forweekACW<2 MinCalmdown anangrycaller

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No unexcused Tardy for week
  2. Most Contacts handled for 1 day
  3. 3 work items entered in 1 ACW
  4. AHT<8:30
  5. All calls logged 1 week
  6. No emails left hanging for 1 week
  7. Help a co-worker in teams
  8. 100% Quality
  9. No MAT 1 week
  10. MAT< 30 min 1 week
  11. AHT=8:30
  12. Get 5 "laugh" reacts in teams
  13. No unplanned abs.
  14. Customer accolade
  15. No stale work items
  16. ACW <3
  17. Process improv. suggestion
  18. Most contacts for 1 week
  19. No privacy breach 1 week
  20. No incorrect work items 1 week
  21. No failed security checks 1 week
  22. Not going over ub or lunch for week
  23. ACW< 2 Min
  24. Calm down an angry caller