No unplanned abs. 100% Quality No privacy breach 1 week No emails left hanging for 1 week No stale work items Most contacts for 1 week AHT<8:30 MAT< 30 min 1 week Customer accolade No MAT 1 week No unexcused Tardy for week Process improv. suggestion ACW< 2 Min Most Contacts handled for 1 day Get 5 "laugh" reacts in teams Not going over ub or lunch for week AHT=8:30 Help a co- worker in teams 3 work items entered in 1 ACW No failed security checks 1 week Calm down an angry caller No incorrect work items 1 week All calls logged 1 week ACW <3 No unplanned abs. 100% Quality No privacy breach 1 week No emails left hanging for 1 week No stale work items Most contacts for 1 week AHT<8:30 MAT< 30 min 1 week Customer accolade No MAT 1 week No unexcused Tardy for week Process improv. suggestion ACW< 2 Min Most Contacts handled for 1 day Get 5 "laugh" reacts in teams Not going over ub or lunch for week AHT=8:30 Help a co- worker in teams 3 work items entered in 1 ACW No failed security checks 1 week Calm down an angry caller No incorrect work items 1 week All calls logged 1 week ACW <3
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No unplanned abs.
100% Quality
No privacy breach 1 week
No emails left hanging for 1 week
No stale work items
Most contacts for 1 week
AHT<8:30
MAT< 30 min 1 week
Customer accolade
No MAT 1 week
No unexcused Tardy for week
Process improv. suggestion
ACW< 2 Min
Most Contacts handled for 1 day
Get 5 "laugh" reacts in teams
Not going over ub or lunch for week
AHT=8:30
Help a co-worker in teams
3 work items entered in 1 ACW
No failed security checks 1 week
Calm down an angry caller
No incorrect work items 1 week
All calls logged 1 week
ACW <3