No incorrect work items 1 week ACW< 2 Min No unexcused Tardy for week ACW <3 Process improv. suggestion 100% Quality Get 5 "laugh" reacts in teams Most contacts for 1 week MAT< 30 min 1 week No emails left hanging for 1 week Customer accolade 3 work items entered in 1 ACW AHT<8:30 No failed security checks 1 week No privacy breach 1 week Help a co- worker in teams No MAT 1 week No unplanned abs. Most Contacts handled for 1 day AHT=8:30 Calm down an angry caller No stale work items Not going over ub or lunch for week All calls logged 1 week No incorrect work items 1 week ACW< 2 Min No unexcused Tardy for week ACW <3 Process improv. suggestion 100% Quality Get 5 "laugh" reacts in teams Most contacts for 1 week MAT< 30 min 1 week No emails left hanging for 1 week Customer accolade 3 work items entered in 1 ACW AHT<8:30 No failed security checks 1 week No privacy breach 1 week Help a co- worker in teams No MAT 1 week No unplanned abs. Most Contacts handled for 1 day AHT=8:30 Calm down an angry caller No stale work items Not going over ub or lunch for week All calls logged 1 week
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No incorrect work items 1 week
ACW< 2 Min
No unexcused Tardy for week
ACW <3
Process improv. suggestion
100% Quality
Get 5 "laugh" reacts in teams
Most contacts for 1 week
MAT< 30 min 1 week
No emails left hanging for 1 week
Customer accolade
3 work items entered in 1 ACW
AHT<8:30
No failed security checks 1 week
No privacy breach 1 week
Help a co-worker in teams
No MAT 1 week
No unplanned abs.
Most Contacts handled for 1 day
AHT=8:30
Calm down an angry caller
No stale work items
Not going over ub or lunch for week
All calls logged 1 week