AHT<8:30MAT<30 min1 weekNounplannedabs.No emailslefthangingfor 1 weekNounexcusedTardy forweekNot goingover ub orlunch forweekNoMAT 1weekAHT=8:30Noincorrectwork items1 weekACW<3No failedsecuritychecks 1weekNo staleworkitemsGet 5"laugh"reacts inteamsNoprivacybreach 1week100%QualityAll callslogged 1weekHelp a co-worker inteamsCustomeraccoladeCalmdown anangrycallerACW<2 MinProcessimprov.suggestion3 workitemsentered in1 ACWMostContactshandledfor 1 dayMostcontactsfor 1 weekAHT<8:30MAT<30 min1 weekNounplannedabs.No emailslefthangingfor 1 weekNounexcusedTardy forweekNot goingover ub orlunch forweekNoMAT 1weekAHT=8:30Noincorrectwork items1 weekACW<3No failedsecuritychecks 1weekNo staleworkitemsGet 5"laugh"reacts inteamsNoprivacybreach 1week100%QualityAll callslogged 1weekHelp a co-worker inteamsCustomeraccoladeCalmdown anangrycallerACW<2 MinProcessimprov.suggestion3 workitemsentered in1 ACWMostContactshandledfor 1 dayMostcontactsfor 1 week

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT<8:30
  2. MAT< 30 min 1 week
  3. No unplanned abs.
  4. No emails left hanging for 1 week
  5. No unexcused Tardy for week
  6. Not going over ub or lunch for week
  7. No MAT 1 week
  8. AHT=8:30
  9. No incorrect work items 1 week
  10. ACW <3
  11. No failed security checks 1 week
  12. No stale work items
  13. Get 5 "laugh" reacts in teams
  14. No privacy breach 1 week
  15. 100% Quality
  16. All calls logged 1 week
  17. Help a co-worker in teams
  18. Customer accolade
  19. Calm down an angry caller
  20. ACW< 2 Min
  21. Process improv. suggestion
  22. 3 work items entered in 1 ACW
  23. Most Contacts handled for 1 day
  24. Most contacts for 1 week