Nounplannedabs.100%QualityNoprivacybreach 1weekNo emailslefthangingfor 1 weekNo staleworkitemsMostcontactsfor 1 weekAHT<8:30MAT<30 min1 weekCustomeraccoladeNoMAT 1weekNounexcusedTardy forweekProcessimprov.suggestionACW<2 MinMostContactshandledfor 1 dayGet 5"laugh"reacts inteamsNot goingover ub orlunch forweekAHT=8:30Help a co-worker inteams3 workitemsentered in1 ACWNo failedsecuritychecks 1weekCalmdown anangrycallerNoincorrectwork items1 weekAll callslogged 1weekACW<3Nounplannedabs.100%QualityNoprivacybreach 1weekNo emailslefthangingfor 1 weekNo staleworkitemsMostcontactsfor 1 weekAHT<8:30MAT<30 min1 weekCustomeraccoladeNoMAT 1weekNounexcusedTardy forweekProcessimprov.suggestionACW<2 MinMostContactshandledfor 1 dayGet 5"laugh"reacts inteamsNot goingover ub orlunch forweekAHT=8:30Help a co-worker inteams3 workitemsentered in1 ACWNo failedsecuritychecks 1weekCalmdown anangrycallerNoincorrectwork items1 weekAll callslogged 1weekACW<3

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No unplanned abs.
  2. 100% Quality
  3. No privacy breach 1 week
  4. No emails left hanging for 1 week
  5. No stale work items
  6. Most contacts for 1 week
  7. AHT<8:30
  8. MAT< 30 min 1 week
  9. Customer accolade
  10. No MAT 1 week
  11. No unexcused Tardy for week
  12. Process improv. suggestion
  13. ACW< 2 Min
  14. Most Contacts handled for 1 day
  15. Get 5 "laugh" reacts in teams
  16. Not going over ub or lunch for week
  17. AHT=8:30
  18. Help a co-worker in teams
  19. 3 work items entered in 1 ACW
  20. No failed security checks 1 week
  21. Calm down an angry caller
  22. No incorrect work items 1 week
  23. All calls logged 1 week
  24. ACW <3