Mostcontactsfor 1 weekProcessimprov.suggestionCalmdown anangrycallerNoMAT 1weekNo emailslefthangingfor 1 weekAHT<8:30AHT=8:30CustomeraccoladeNounplannedabs.3 workitemsentered in1 ACWHelp a co-worker inteamsGet 5"laugh"reacts inteamsNo staleworkitemsNoincorrectwork items1 weekMostContactshandledfor 1 dayNo failedsecuritychecks 1weekACW<2 MinNoprivacybreach 1week100%QualityNot goingover ub orlunch forweekNounexcusedTardy forweekACW<3All callslogged 1weekMAT<30 min1 weekMostcontactsfor 1 weekProcessimprov.suggestionCalmdown anangrycallerNoMAT 1weekNo emailslefthangingfor 1 weekAHT<8:30AHT=8:30CustomeraccoladeNounplannedabs.3 workitemsentered in1 ACWHelp a co-worker inteamsGet 5"laugh"reacts inteamsNo staleworkitemsNoincorrectwork items1 weekMostContactshandledfor 1 dayNo failedsecuritychecks 1weekACW<2 MinNoprivacybreach 1week100%QualityNot goingover ub orlunch forweekNounexcusedTardy forweekACW<3All callslogged 1weekMAT<30 min1 week

Team Carrier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most contacts for 1 week
  2. Process improv. suggestion
  3. Calm down an angry caller
  4. No MAT 1 week
  5. No emails left hanging for 1 week
  6. AHT<8:30
  7. AHT=8:30
  8. Customer accolade
  9. No unplanned abs.
  10. 3 work items entered in 1 ACW
  11. Help a co-worker in teams
  12. Get 5 "laugh" reacts in teams
  13. No stale work items
  14. No incorrect work items 1 week
  15. Most Contacts handled for 1 day
  16. No failed security checks 1 week
  17. ACW< 2 Min
  18. No privacy breach 1 week
  19. 100% Quality
  20. Not going over ub or lunch for week
  21. No unexcused Tardy for week
  22. ACW <3
  23. All calls logged 1 week
  24. MAT< 30 min 1 week