Sendhelpfulemail tothe teamCustomerwith twofirstnames20+GoodratingsWeek ofperfectattendance4 of thesamenameTurned abad ratingto a good12 chatsin anhourCustomerfromNorthDakotaUse"Benefit"in yourchatHigh-fiveTraciAddAARPnumber toaccountHave floorsup Rob orSIT Kylesign thisMentionan awardtocustomerChat with"John" or"Greg"AddSquareTradeTalk to a"famous"person4 chatsat atime7TPHChat witha long-timecustomerNametwins withyoursupervisor100%satisfactionChat withsomeonefrom ORor AZ7TPHUsemajesticin yourchatSendhelpfulemail tothe teamCustomerwith twofirstnames20+GoodratingsWeek ofperfectattendance4 of thesamenameTurned abad ratingto a good12 chatsin anhourCustomerfromNorthDakotaUse"Benefit"in yourchatHigh-fiveTraciAddAARPnumber toaccountHave floorsup Rob orSIT Kylesign thisMentionan awardtocustomerChat with"John" or"Greg"AddSquareTradeTalk to a"famous"person4 chatsat atime7TPHChat witha long-timecustomerNametwins withyoursupervisor100%satisfactionChat withsomeonefrom ORor AZ7TPHUsemajesticin yourchat

DSS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send helpful email to the team
  2. Customer with two first names
  3. 20+ Good ratings
  4. Week of perfect attendance
  5. 4 of the same name
  6. Turned a bad rating to a good
  7. 12 chats in an hour
  8. Customer from North Dakota
  9. Use "Benefit" in your chat
  10. High-five Traci
  11. Add AARP number to account
  12. Have floor sup Rob or SIT Kyle sign this
  13. Mention an award to customer
  14. Chat with "John" or "Greg"
  15. Add Square Trade
  16. Talk to a "famous" person
  17. 4 chats at a time
  18. 7 TPH
  19. Chat with a long-time customer
  20. Name twins with your supervisor
  21. 100% satisfaction
  22. Chat with someone from OR or AZ
  23. 7 TPH
  24. Use majestic in your chat