AddAARPnumber toaccount4 of thesamenameSendhelpfulemail tothe team4 chatsat atimeTalk to a"famous"personChat witha long-timecustomerChat withsomeonefrom ORor AZUse"Benefit"in yourchat12 chatsin anhourCustomerwith twofirstnamesHigh-fiveTraciUsemajesticin yourchat7TPHHave floorsup Rob orSIT Kylesign thisNametwins withyoursupervisorCustomerfromNorthDakotaChat with"John" or"Greg"AddSquareTrade7TPH100%satisfaction20+GoodratingsTurned abad ratingto a goodWeek ofperfectattendanceMentionan awardtocustomerAddAARPnumber toaccount4 of thesamenameSendhelpfulemail tothe team4 chatsat atimeTalk to a"famous"personChat witha long-timecustomerChat withsomeonefrom ORor AZUse"Benefit"in yourchat12 chatsin anhourCustomerwith twofirstnamesHigh-fiveTraciUsemajesticin yourchat7TPHHave floorsup Rob orSIT Kylesign thisNametwins withyoursupervisorCustomerfromNorthDakotaChat with"John" or"Greg"AddSquareTrade7TPH100%satisfaction20+GoodratingsTurned abad ratingto a goodWeek ofperfectattendanceMentionan awardtocustomer

DSS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add AARP number to account
  2. 4 of the same name
  3. Send helpful email to the team
  4. 4 chats at a time
  5. Talk to a "famous" person
  6. Chat with a long-time customer
  7. Chat with someone from OR or AZ
  8. Use "Benefit" in your chat
  9. 12 chats in an hour
  10. Customer with two first names
  11. High-five Traci
  12. Use majestic in your chat
  13. 7 TPH
  14. Have floor sup Rob or SIT Kyle sign this
  15. Name twins with your supervisor
  16. Customer from North Dakota
  17. Chat with "John" or "Greg"
  18. Add Square Trade
  19. 7 TPH
  20. 100% satisfaction
  21. 20+ Good ratings
  22. Turned a bad rating to a good
  23. Week of perfect attendance
  24. Mention an award to customer