Use a value statement Tell a clien that your glad they called Get CAAT help Thank a client for years with Cap One Thank a CAAT for their help Talk to someone from Las Vegas Transfer to IVR for CLIP Do a Balance Transfer Talk to someone from Virginia Travel Notification Talk to a customer named Bob Talk to customer named Sue Wish a card holder a Happy Birthday Use How-to Transfer to Retention Take Debit Card Payment Send no-hassle Check Give Neal a genuine compliment Waive past due fee Use the Pay-off Calculator Delete authorized user Do an LSRP for customer Add Authorized User Take a payment Use a value statement Tell a clien that your glad they called Get CAAT help Thank a client for years with Cap One Thank a CAAT for their help Talk to someone from Las Vegas Transfer to IVR for CLIP Do a Balance Transfer Talk to someone from Virginia Travel Notification Talk to a customer named Bob Talk to customer named Sue Wish a card holder a Happy Birthday Use How-to Transfer to Retention Take Debit Card Payment Send no-hassle Check Give Neal a genuine compliment Waive past due fee Use the Pay-off Calculator Delete authorized user Do an LSRP for customer Add Authorized User Take a payment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use
a
value
statement
Tell a clien that your glad they called
Get
CAAT
help
Thank a client for years with Cap One
Thank a CAAT for their help
Talk to someone from
Las Vegas
Transfer to IVR for CLIP
Do a
Balance
Transfer
Talk to someone from
Virginia
Travel
Notification
Talk to a customer named
Bob
Talk to customer named
Sue
Wish a card holder a Happy
Birthday
Use
How-to
Transfer to Retention
Take
Debit
Card Payment
Send
no-hassle Check
Give Neal a genuine compliment
Waive
past
due
fee
Use the
Pay-off
Calculator
Delete
authorized
user
Do an LSRP for customer
Add
Authorized User
Take
a
payment