AVGReplyTime-<4HrsCSAT-90%week1 or lessticketsreopenedfor the dayRefunds-<or = 3%MTDJoin a sharkhuddle anddo the LETSIGNITE cheer3xWOWchampion/weekFCR-75%mostvaluableplayer\weekART<7hr/daySpeedracer/weekNOcannedresponsesAverageResponseTimeCallcustomerAuthorizefora Shark3xResolve132tickets ina weekResolve22tickets/daySharpshooter/weekstar review tochange theirrating to a 4or 5 star1stResponseTime-<2hrsGet acustomer toturn aroundand give aHelpful1 or lessticketsreopenedfor the dayRCscore/weekCheer onthe leaderof theboard 4xCSAT-100%/dayAVGReplyTime-<4HrsCSAT-90%week1 or lessticketsreopenedfor the dayRefunds-<or = 3%MTDJoin a sharkhuddle anddo the LETSIGNITE cheer3xWOWchampion/weekFCR-75%mostvaluableplayer\weekART<7hr/daySpeedracer/weekNOcannedresponsesAverageResponseTimeCallcustomerAuthorizefora Shark3xResolve132tickets ina weekResolve22tickets/daySharpshooter/weekstar review tochange theirrating to a 4or 5 star1stResponseTime-<2hrsGet acustomer toturn aroundand give aHelpful1 or lessticketsreopenedfor the dayRCscore/weekCheer onthe leaderof theboard 4xCSAT-100%/day

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AVG Reply Time- <4Hrs
  2. CSAT-90% week
  3. 1 or less tickets reopened for the day
  4. Refunds-<or = 3% MTD
  5. Join a shark huddle and do the LETS IGNITE cheer 3x
  6. WOW champion/week
  7. FCR-75%
  8. most valuable player \week
  9. ART<7hr/day
  10. Speed racer/week
  11. NO canned responses
  12. Average Response Time
  13. Call customer
  14. Authorize for a Shark 3x
  15. Resolve 132 tickets in a week
  16. Resolve 22 tickets/day
  17. Sharpshooter/week
  18. star review to change their rating to a 4 or 5 star
  19. 1st Response Time- <2hrs
  20. Get a customer to turn around and give a Helpful
  21. 1 or less tickets reopened for the day
  22. RC score/week
  23. Cheer on the leader of the board 4x
  24. CSAT- 100%/day