AverageResponseTime1 or lessticketsreopenedfor the dayNOcannedresponsesGet acustomer toturn aroundand give aHelpfulmostvaluableplayer\weekCallcustomerCSAT-90%weekAVGReplyTime-<4HrsResolve22tickets/dayJoin a sharkhuddle anddo the LETSIGNITE cheer3xCSAT-100%/dayAuthorizefora Shark3xFCR-75%Refunds-<or = 3%MTDCheer onthe leaderof theboard 4x1 or lessticketsreopenedfor the daySpeedracer/weekstar review tochange theirrating to a 4or 5 starSharpshooter/weekART<7hr/dayWOWchampion/week1stResponseTime-<2hrsResolve132tickets ina weekRCscore/weekAverageResponseTime1 or lessticketsreopenedfor the dayNOcannedresponsesGet acustomer toturn aroundand give aHelpfulmostvaluableplayer\weekCallcustomerCSAT-90%weekAVGReplyTime-<4HrsResolve22tickets/dayJoin a sharkhuddle anddo the LETSIGNITE cheer3xCSAT-100%/dayAuthorizefora Shark3xFCR-75%Refunds-<or = 3%MTDCheer onthe leaderof theboard 4x1 or lessticketsreopenedfor the daySpeedracer/weekstar review tochange theirrating to a 4or 5 starSharpshooter/weekART<7hr/dayWOWchampion/week1stResponseTime-<2hrsResolve132tickets ina weekRCscore/week

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average Response Time
  2. 1 or less tickets reopened for the day
  3. NO canned responses
  4. Get a customer to turn around and give a Helpful
  5. most valuable player \week
  6. Call customer
  7. CSAT-90% week
  8. AVG Reply Time- <4Hrs
  9. Resolve 22 tickets/day
  10. Join a shark huddle and do the LETS IGNITE cheer 3x
  11. CSAT- 100%/day
  12. Authorize for a Shark 3x
  13. FCR-75%
  14. Refunds-<or = 3% MTD
  15. Cheer on the leader of the board 4x
  16. 1 or less tickets reopened for the day
  17. Speed racer/week
  18. star review to change their rating to a 4 or 5 star
  19. Sharpshooter/week
  20. ART<7hr/day
  21. WOW champion/week
  22. 1st Response Time- <2hrs
  23. Resolve 132 tickets in a week
  24. RC score/week