RCscore/weekWOWchampion/weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xGet acustomer toturn aroundand give aHelpfulSpeedracer/weekART<7hr/dayCSAT-90%weekCheer onthe leaderof theboard 4xNOcannedresponses1 or lessticketsreopenedfor the dayResolve132tickets ina weekAuthorizefora Shark3xSharpshooter/weekRefunds-<or = 3%MTDResolve22tickets/daystar review tochange theirrating to a 4or 5 starCSAT-100%/dayFCR-75%mostvaluableplayer\weekAverageResponseTime1 or lessticketsreopenedfor the dayCallcustomer1stResponseTime-<2hrsAVGReplyTime-<4HrsRCscore/weekWOWchampion/weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xGet acustomer toturn aroundand give aHelpfulSpeedracer/weekART<7hr/dayCSAT-90%weekCheer onthe leaderof theboard 4xNOcannedresponses1 or lessticketsreopenedfor the dayResolve132tickets ina weekAuthorizefora Shark3xSharpshooter/weekRefunds-<or = 3%MTDResolve22tickets/daystar review tochange theirrating to a 4or 5 starCSAT-100%/dayFCR-75%mostvaluableplayer\weekAverageResponseTime1 or lessticketsreopenedfor the dayCallcustomer1stResponseTime-<2hrsAVGReplyTime-<4Hrs

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RC score/week
  2. WOW champion/week
  3. Join a shark huddle and do the LETS IGNITE cheer 3x
  4. Get a customer to turn around and give a Helpful
  5. Speed racer/week
  6. ART<7hr/day
  7. CSAT-90% week
  8. Cheer on the leader of the board 4x
  9. NO canned responses
  10. 1 or less tickets reopened for the day
  11. Resolve 132 tickets in a week
  12. Authorize for a Shark 3x
  13. Sharpshooter/week
  14. Refunds-<or = 3% MTD
  15. Resolve 22 tickets/day
  16. star review to change their rating to a 4 or 5 star
  17. CSAT- 100%/day
  18. FCR-75%
  19. most valuable player \week
  20. Average Response Time
  21. 1 or less tickets reopened for the day
  22. Call customer
  23. 1st Response Time- <2hrs
  24. AVG Reply Time- <4Hrs