CallcustomerAuthorizefora Shark3xResolve22tickets/dayART<7hr/day1 or lessticketsreopenedfor the dayResolve132tickets ina week1 or lessticketsreopenedfor the dayWOWchampion/weekNOcannedresponsesRefunds-<or = 3%MTDCSAT-90%weekmostvaluableplayer\weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xAverageResponseTimeCheer onthe leaderof theboard 4xFCR-75%RCscore/weekSharpshooter/weekGet acustomer toturn aroundand give aHelpfulstar review tochange theirrating to a 4or 5 starAVGReplyTime-<4HrsSpeedracer/weekCSAT-100%/day1stResponseTime-<2hrsCallcustomerAuthorizefora Shark3xResolve22tickets/dayART<7hr/day1 or lessticketsreopenedfor the dayResolve132tickets ina week1 or lessticketsreopenedfor the dayWOWchampion/weekNOcannedresponsesRefunds-<or = 3%MTDCSAT-90%weekmostvaluableplayer\weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xAverageResponseTimeCheer onthe leaderof theboard 4xFCR-75%RCscore/weekSharpshooter/weekGet acustomer toturn aroundand give aHelpfulstar review tochange theirrating to a 4or 5 starAVGReplyTime-<4HrsSpeedracer/weekCSAT-100%/day1stResponseTime-<2hrs

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call customer
  2. Authorize for a Shark 3x
  3. Resolve 22 tickets/day
  4. ART<7hr/day
  5. 1 or less tickets reopened for the day
  6. Resolve 132 tickets in a week
  7. 1 or less tickets reopened for the day
  8. WOW champion/week
  9. NO canned responses
  10. Refunds-<or = 3% MTD
  11. CSAT-90% week
  12. most valuable player \week
  13. Join a shark huddle and do the LETS IGNITE cheer 3x
  14. Average Response Time
  15. Cheer on the leader of the board 4x
  16. FCR-75%
  17. RC score/week
  18. Sharpshooter/week
  19. Get a customer to turn around and give a Helpful
  20. star review to change their rating to a 4 or 5 star
  21. AVG Reply Time- <4Hrs
  22. Speed racer/week
  23. CSAT- 100%/day
  24. 1st Response Time- <2hrs