1 or lessticketsreopenedfor the daystar review tochange theirrating to a 4or 5 starAverageResponseTimeGet acustomer toturn aroundand give aHelpfulJoin a sharkhuddle anddo the LETSIGNITE cheer3xResolve22tickets/day1stResponseTime-<2hrsNOcannedresponsesCSAT-90%weekSharpshooter/weekFCR-75%1 or lessticketsreopenedfor the dayWOWchampion/weekmostvaluableplayer\weekAuthorizefora Shark3xCheer onthe leaderof theboard 4xAVGReplyTime-<4HrsCallcustomerResolve132tickets ina weekRCscore/weekCSAT-100%/dayRefunds-<or = 3%MTDART<7hr/daySpeedracer/week1 or lessticketsreopenedfor the daystar review tochange theirrating to a 4or 5 starAverageResponseTimeGet acustomer toturn aroundand give aHelpfulJoin a sharkhuddle anddo the LETSIGNITE cheer3xResolve22tickets/day1stResponseTime-<2hrsNOcannedresponsesCSAT-90%weekSharpshooter/weekFCR-75%1 or lessticketsreopenedfor the dayWOWchampion/weekmostvaluableplayer\weekAuthorizefora Shark3xCheer onthe leaderof theboard 4xAVGReplyTime-<4HrsCallcustomerResolve132tickets ina weekRCscore/weekCSAT-100%/dayRefunds-<or = 3%MTDART<7hr/daySpeedracer/week

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 or less tickets reopened for the day
  2. star review to change their rating to a 4 or 5 star
  3. Average Response Time
  4. Get a customer to turn around and give a Helpful
  5. Join a shark huddle and do the LETS IGNITE cheer 3x
  6. Resolve 22 tickets/day
  7. 1st Response Time- <2hrs
  8. NO canned responses
  9. CSAT-90% week
  10. Sharpshooter/week
  11. FCR-75%
  12. 1 or less tickets reopened for the day
  13. WOW champion/week
  14. most valuable player \week
  15. Authorize for a Shark 3x
  16. Cheer on the leader of the board 4x
  17. AVG Reply Time- <4Hrs
  18. Call customer
  19. Resolve 132 tickets in a week
  20. RC score/week
  21. CSAT- 100%/day
  22. Refunds-<or = 3% MTD
  23. ART<7hr/day
  24. Speed racer/week