AVGReplyTime-<4Hrsstar review tochange theirrating to a 4or 5 starART<7hr/day1 or lessticketsreopenedfor the day1stResponseTime-<2hrsRCscore/weekCSAT-90%weekSharpshooter/weekAverageResponseTimeJoin a sharkhuddle anddo the LETSIGNITE cheer3xFCR-75%NOcannedresponsesCheer onthe leaderof theboard 4xAuthorizefora Shark3xSpeedracer/weekResolve132tickets ina week1 or lessticketsreopenedfor the dayCallcustomerResolve22tickets/dayRefunds-<or = 3%MTDWOWchampion/weekGet acustomer toturn aroundand give aHelpfulCSAT-100%/daymostvaluableplayer\weekAVGReplyTime-<4Hrsstar review tochange theirrating to a 4or 5 starART<7hr/day1 or lessticketsreopenedfor the day1stResponseTime-<2hrsRCscore/weekCSAT-90%weekSharpshooter/weekAverageResponseTimeJoin a sharkhuddle anddo the LETSIGNITE cheer3xFCR-75%NOcannedresponsesCheer onthe leaderof theboard 4xAuthorizefora Shark3xSpeedracer/weekResolve132tickets ina week1 or lessticketsreopenedfor the dayCallcustomerResolve22tickets/dayRefunds-<or = 3%MTDWOWchampion/weekGet acustomer toturn aroundand give aHelpfulCSAT-100%/daymostvaluableplayer\week

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AVG Reply Time- <4Hrs
  2. star review to change their rating to a 4 or 5 star
  3. ART<7hr/day
  4. 1 or less tickets reopened for the day
  5. 1st Response Time- <2hrs
  6. RC score/week
  7. CSAT-90% week
  8. Sharpshooter/week
  9. Average Response Time
  10. Join a shark huddle and do the LETS IGNITE cheer 3x
  11. FCR-75%
  12. NO canned responses
  13. Cheer on the leader of the board 4x
  14. Authorize for a Shark 3x
  15. Speed racer/week
  16. Resolve 132 tickets in a week
  17. 1 or less tickets reopened for the day
  18. Call customer
  19. Resolve 22 tickets/day
  20. Refunds-<or = 3% MTD
  21. WOW champion/week
  22. Get a customer to turn around and give a Helpful
  23. CSAT- 100%/day
  24. most valuable player \week