AverageResponseTimeResolve22tickets/daystar review tochange theirrating to a 4or 5 starRCscore/weekART<7hr/dayRefunds-<or = 3%MTD1stResponseTime-<2hrsWOWchampion/weekGet acustomer toturn aroundand give aHelpfulAVGReplyTime-<4Hrs1 or lessticketsreopenedfor the dayAuthorizefora Shark3xNOcannedresponses1 or lessticketsreopenedfor the daySharpshooter/weekFCR-75%CSAT-90%weekSpeedracer/weekResolve132tickets ina weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xCheer onthe leaderof theboard 4xmostvaluableplayer\weekCSAT-100%/dayCallcustomerAverageResponseTimeResolve22tickets/daystar review tochange theirrating to a 4or 5 starRCscore/weekART<7hr/dayRefunds-<or = 3%MTD1stResponseTime-<2hrsWOWchampion/weekGet acustomer toturn aroundand give aHelpfulAVGReplyTime-<4Hrs1 or lessticketsreopenedfor the dayAuthorizefora Shark3xNOcannedresponses1 or lessticketsreopenedfor the daySharpshooter/weekFCR-75%CSAT-90%weekSpeedracer/weekResolve132tickets ina weekJoin a sharkhuddle anddo the LETSIGNITE cheer3xCheer onthe leaderof theboard 4xmostvaluableplayer\weekCSAT-100%/dayCallcustomer

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Average Response Time
  2. Resolve 22 tickets/day
  3. star review to change their rating to a 4 or 5 star
  4. RC score/week
  5. ART<7hr/day
  6. Refunds-<or = 3% MTD
  7. 1st Response Time- <2hrs
  8. WOW champion/week
  9. Get a customer to turn around and give a Helpful
  10. AVG Reply Time- <4Hrs
  11. 1 or less tickets reopened for the day
  12. Authorize for a Shark 3x
  13. NO canned responses
  14. 1 or less tickets reopened for the day
  15. Sharpshooter/week
  16. FCR-75%
  17. CSAT-90% week
  18. Speed racer/week
  19. Resolve 132 tickets in a week
  20. Join a shark huddle and do the LETS IGNITE cheer 3x
  21. Cheer on the leader of the board 4x
  22. most valuable player \week
  23. CSAT- 100%/day
  24. Call customer