1 or lessticketsreopenedfor the day1 or lessticketsreopenedfor the dayCSAT-90%weekResolve132tickets ina weekNOcannedresponsesCSAT-100%/dayJoin a sharkhuddle anddo the LETSIGNITE cheer3xGet acustomer toturn aroundand give aHelpfulCallcustomerWOWchampion/weekRefunds-<or = 3%MTD1stResponseTime-<2hrsART<7hr/dayFCR-75%Speedracer/weekmostvaluableplayer\weekAuthorizefora Shark3xResolve22tickets/dayAverageResponseTimeAVGReplyTime-<4HrsCheer onthe leaderof theboard 4xSharpshooter/weekstar review tochange theirrating to a 4or 5 starRCscore/week1 or lessticketsreopenedfor the day1 or lessticketsreopenedfor the dayCSAT-90%weekResolve132tickets ina weekNOcannedresponsesCSAT-100%/dayJoin a sharkhuddle anddo the LETSIGNITE cheer3xGet acustomer toturn aroundand give aHelpfulCallcustomerWOWchampion/weekRefunds-<or = 3%MTD1stResponseTime-<2hrsART<7hr/dayFCR-75%Speedracer/weekmostvaluableplayer\weekAuthorizefora Shark3xResolve22tickets/dayAverageResponseTimeAVGReplyTime-<4HrsCheer onthe leaderof theboard 4xSharpshooter/weekstar review tochange theirrating to a 4or 5 starRCscore/week

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 or less tickets reopened for the day
  2. 1 or less tickets reopened for the day
  3. CSAT-90% week
  4. Resolve 132 tickets in a week
  5. NO canned responses
  6. CSAT- 100%/day
  7. Join a shark huddle and do the LETS IGNITE cheer 3x
  8. Get a customer to turn around and give a Helpful
  9. Call customer
  10. WOW champion/week
  11. Refunds-<or = 3% MTD
  12. 1st Response Time- <2hrs
  13. ART<7hr/day
  14. FCR-75%
  15. Speed racer/week
  16. most valuable player \week
  17. Authorize for a Shark 3x
  18. Resolve 22 tickets/day
  19. Average Response Time
  20. AVG Reply Time- <4Hrs
  21. Cheer on the leader of the board 4x
  22. Sharpshooter/week
  23. star review to change their rating to a 4 or 5 star
  24. RC score/week