1 or lessticketsreopenedfor the dayCSAT-90%weekstar review tochange theirrating to a 4or 5 starAuthorizefora Shark3xAverageResponseTimeNOcannedresponsesResolve22tickets/day1 or lessticketsreopenedfor the dayCallcustomerCSAT-100%/dayART<7hr/daymostvaluableplayer\weekGet acustomer toturn aroundand give aHelpfulResolve132tickets ina week1stResponseTime-<2hrsSharpshooter/weekRefunds-<or = 3%MTDAVGReplyTime-<4HrsFCR-75%Cheer onthe leaderof theboard 4xWOWchampion/weekSpeedracer/weekRCscore/weekJoin a sharkhuddle anddo the LETSIGNITE cheer3x1 or lessticketsreopenedfor the dayCSAT-90%weekstar review tochange theirrating to a 4or 5 starAuthorizefora Shark3xAverageResponseTimeNOcannedresponsesResolve22tickets/day1 or lessticketsreopenedfor the dayCallcustomerCSAT-100%/dayART<7hr/daymostvaluableplayer\weekGet acustomer toturn aroundand give aHelpfulResolve132tickets ina week1stResponseTime-<2hrsSharpshooter/weekRefunds-<or = 3%MTDAVGReplyTime-<4HrsFCR-75%Cheer onthe leaderof theboard 4xWOWchampion/weekSpeedracer/weekRCscore/weekJoin a sharkhuddle anddo the LETSIGNITE cheer3x

BILLSHARK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 or less tickets reopened for the day
  2. CSAT-90% week
  3. star review to change their rating to a 4 or 5 star
  4. Authorize for a Shark 3x
  5. Average Response Time
  6. NO canned responses
  7. Resolve 22 tickets/day
  8. 1 or less tickets reopened for the day
  9. Call customer
  10. CSAT- 100%/day
  11. ART<7hr/day
  12. most valuable player \week
  13. Get a customer to turn around and give a Helpful
  14. Resolve 132 tickets in a week
  15. 1st Response Time- <2hrs
  16. Sharpshooter/week
  17. Refunds-<or = 3% MTD
  18. AVG Reply Time- <4Hrs
  19. FCR-75%
  20. Cheer on the leader of the board 4x
  21. WOW champion/week
  22. Speed racer/week
  23. RC score/week
  24. Join a shark huddle and do the LETS IGNITE cheer 3x