Avoiddead airin callCan I takethatapplicationfor youtoday?Have Iaddressed allof yourquestionstoday?AppreciatetheBusinessUsepreferredname(Mr./Mrs.)Absolutely!Perfect!Used one ofthe Tying ItWith a Bowtalk-off'sI tookOwnershipof asituation/callWonderful!I wasResourcefulOpened anew accountover thephoneThank you fortaking the timeout of yourday to contactDiscover!I wasHelpfulOutstanding!Quoting ratesappropriately!How can I beof assistanceto youtoday?I'm glad Iwas able toresolve thatfor you!AskpurposefulquestionsRecapthe callAvoided anunnecessaryholdHappyBirthday!(early/late)I wasEnergeticCongratulationson yours newaccount!Avoiddead airin callCan I takethatapplicationfor youtoday?Have Iaddressed allof yourquestionstoday?AppreciatetheBusinessUsepreferredname(Mr./Mrs.)Absolutely!Perfect!Used one ofthe Tying ItWith a Bowtalk-off'sI tookOwnershipof asituation/callWonderful!I wasResourcefulOpened anew accountover thephoneThank you fortaking the timeout of yourday to contactDiscover!I wasHelpfulOutstanding!Quoting ratesappropriately!How can I beof assistanceto youtoday?I'm glad Iwas able toresolve thatfor you!AskpurposefulquestionsRecapthe callAvoided anunnecessaryholdHappyBirthday!(early/late)I wasEnergeticCongratulationson yours newaccount!

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid dead air in call
  2. Can I take that application for you today?
  3. Have I addressed all of your questions today?
  4. Appreciate the Business
  5. Use preferred name (Mr./Mrs.)
  6. Absolutely!
  7. Perfect!
  8. Used one of the Tying It With a Bow talk-off's
  9. I took Ownership of a situation/call
  10. Wonderful!
  11. I was Resourceful
  12. Opened a new account over the phone
  13. Thank you for taking the time out of your day to contact Discover!
  14. I was Helpful
  15. Outstanding!
  16. Quoting rates appropriately!
  17. How can I be of assistance to you today?
  18. I'm glad I was able to resolve that for you!
  19. Ask purposeful questions
  20. Recap the call
  21. Avoided an unnecessary hold
  22. Happy Birthday! (early/late)
  23. I was Energetic
  24. Congratulations on yours new account!