Usepreferredname(Mr./Mrs.)Opened anew accountover thephonePerfect!I wasEnergeticAvoided anunnecessaryholdI tookOwnershipof asituation/callHave Iaddressed allof yourquestionstoday?Outstanding!How can I beof assistanceto youtoday?I'm glad Iwas able toresolve thatfor you!Quoting ratesappropriately!Absolutely!HappyBirthday!(early/late)Can I takethatapplicationfor youtoday?Avoiddead airin callCongratulationson yours newaccount!I wasResourcefulAskpurposefulquestionsUsed one ofthe Tying ItWith a Bowtalk-off'sRecapthe callI wasHelpfulThank you fortaking the timeout of yourday to contactDiscover!Wonderful!AppreciatetheBusinessUsepreferredname(Mr./Mrs.)Opened anew accountover thephonePerfect!I wasEnergeticAvoided anunnecessaryholdI tookOwnershipof asituation/callHave Iaddressed allof yourquestionstoday?Outstanding!How can I beof assistanceto youtoday?I'm glad Iwas able toresolve thatfor you!Quoting ratesappropriately!Absolutely!HappyBirthday!(early/late)Can I takethatapplicationfor youtoday?Avoiddead airin callCongratulationson yours newaccount!I wasResourcefulAskpurposefulquestionsUsed one ofthe Tying ItWith a Bowtalk-off'sRecapthe callI wasHelpfulThank you fortaking the timeout of yourday to contactDiscover!Wonderful!AppreciatetheBusiness

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use preferred name (Mr./Mrs.)
  2. Opened a new account over the phone
  3. Perfect!
  4. I was Energetic
  5. Avoided an unnecessary hold
  6. I took Ownership of a situation/call
  7. Have I addressed all of your questions today?
  8. Outstanding!
  9. How can I be of assistance to you today?
  10. I'm glad I was able to resolve that for you!
  11. Quoting rates appropriately!
  12. Absolutely!
  13. Happy Birthday! (early/late)
  14. Can I take that application for you today?
  15. Avoid dead air in call
  16. Congratulations on yours new account!
  17. I was Resourceful
  18. Ask purposeful questions
  19. Used one of the Tying It With a Bow talk-off's
  20. Recap the call
  21. I was Helpful
  22. Thank you for taking the time out of your day to contact Discover!
  23. Wonderful!
  24. Appreciate the Business