Opened anew accountover thephoneOutstanding!Usepreferredname(Mr./Mrs.)HappyBirthday!(early/late)Thank you fortaking the timeout of yourday to contactDiscover!I'm glad Iwas able toresolve thatfor you!Used one ofthe Tying ItWith a Bowtalk-off'sAppreciatetheBusinessAvoiddead airin callHave Iaddressed allof yourquestionstoday?I wasHelpfulCongratulationson yours newaccount!Recapthe callI wasResourcefulQuoting ratesappropriately!Can I takethatapplicationfor youtoday?How can I beof assistanceto youtoday?AskpurposefulquestionsPerfect!Wonderful!I wasEnergeticAbsolutely!Avoided anunnecessaryholdI tookOwnershipof asituation/callOpened anew accountover thephoneOutstanding!Usepreferredname(Mr./Mrs.)HappyBirthday!(early/late)Thank you fortaking the timeout of yourday to contactDiscover!I'm glad Iwas able toresolve thatfor you!Used one ofthe Tying ItWith a Bowtalk-off'sAppreciatetheBusinessAvoiddead airin callHave Iaddressed allof yourquestionstoday?I wasHelpfulCongratulationson yours newaccount!Recapthe callI wasResourcefulQuoting ratesappropriately!Can I takethatapplicationfor youtoday?How can I beof assistanceto youtoday?AskpurposefulquestionsPerfect!Wonderful!I wasEnergeticAbsolutely!Avoided anunnecessaryholdI tookOwnershipof asituation/call

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a new account over the phone
  2. Outstanding!
  3. Use preferred name (Mr./Mrs.)
  4. Happy Birthday! (early/late)
  5. Thank you for taking the time out of your day to contact Discover!
  6. I'm glad I was able to resolve that for you!
  7. Used one of the Tying It With a Bow talk-off's
  8. Appreciate the Business
  9. Avoid dead air in call
  10. Have I addressed all of your questions today?
  11. I was Helpful
  12. Congratulations on yours new account!
  13. Recap the call
  14. I was Resourceful
  15. Quoting rates appropriately!
  16. Can I take that application for you today?
  17. How can I be of assistance to you today?
  18. Ask purposeful questions
  19. Perfect!
  20. Wonderful!
  21. I was Energetic
  22. Absolutely!
  23. Avoided an unnecessary hold
  24. I took Ownership of a situation/call