Recapthe callHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!Quoting ratesappropriately!Absolutely!Can I takethatapplicationfor youtoday?HappyBirthday!(early/late)I wasResourcefulHow can I beof assistanceto youtoday?Wonderful!Thank you fortaking the timeout of yourday to contactDiscover!AppreciatetheBusinessOpened anew accountover thephoneAvoiddead airin callOutstanding!I wasEnergeticCongratulationson yours newaccount!Avoided anunnecessaryholdPerfect!AskpurposefulquestionsI wasHelpfulI tookOwnershipof asituation/callUsepreferredname(Mr./Mrs.)Used one ofthe Tying ItWith a Bowtalk-off'sRecapthe callHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!Quoting ratesappropriately!Absolutely!Can I takethatapplicationfor youtoday?HappyBirthday!(early/late)I wasResourcefulHow can I beof assistanceto youtoday?Wonderful!Thank you fortaking the timeout of yourday to contactDiscover!AppreciatetheBusinessOpened anew accountover thephoneAvoiddead airin callOutstanding!I wasEnergeticCongratulationson yours newaccount!Avoided anunnecessaryholdPerfect!AskpurposefulquestionsI wasHelpfulI tookOwnershipof asituation/callUsepreferredname(Mr./Mrs.)Used one ofthe Tying ItWith a Bowtalk-off's

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recap the call
  2. Have I addressed all of your questions today?
  3. I'm glad I was able to resolve that for you!
  4. Quoting rates appropriately!
  5. Absolutely!
  6. Can I take that application for you today?
  7. Happy Birthday! (early/late)
  8. I was Resourceful
  9. How can I be of assistance to you today?
  10. Wonderful!
  11. Thank you for taking the time out of your day to contact Discover!
  12. Appreciate the Business
  13. Opened a new account over the phone
  14. Avoid dead air in call
  15. Outstanding!
  16. I was Energetic
  17. Congratulations on yours new account!
  18. Avoided an unnecessary hold
  19. Perfect!
  20. Ask purposeful questions
  21. I was Helpful
  22. I took Ownership of a situation/call
  23. Use preferred name (Mr./Mrs.)
  24. Used one of the Tying It With a Bow talk-off's