Usepreferredname(Mr./Mrs.)I wasHelpfulOpened anew accountover thephoneAppreciatetheBusinessHappyBirthday!(early/late)Congratulationson yours newaccount!How can I beof assistanceto youtoday?Avoiddead airin callI'm glad Iwas able toresolve thatfor you!I tookOwnershipof asituation/callThank you fortaking the timeout of yourday to contactDiscover!I wasEnergeticOutstanding!Quoting ratesappropriately!Avoided anunnecessaryholdAskpurposefulquestionsPerfect!Can I takethatapplicationfor youtoday?Have Iaddressed allof yourquestionstoday?Wonderful!Absolutely!I wasResourcefulUsed one ofthe Tying ItWith a Bowtalk-off'sRecapthe callUsepreferredname(Mr./Mrs.)I wasHelpfulOpened anew accountover thephoneAppreciatetheBusinessHappyBirthday!(early/late)Congratulationson yours newaccount!How can I beof assistanceto youtoday?Avoiddead airin callI'm glad Iwas able toresolve thatfor you!I tookOwnershipof asituation/callThank you fortaking the timeout of yourday to contactDiscover!I wasEnergeticOutstanding!Quoting ratesappropriately!Avoided anunnecessaryholdAskpurposefulquestionsPerfect!Can I takethatapplicationfor youtoday?Have Iaddressed allof yourquestionstoday?Wonderful!Absolutely!I wasResourcefulUsed one ofthe Tying ItWith a Bowtalk-off'sRecapthe call

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use preferred name (Mr./Mrs.)
  2. I was Helpful
  3. Opened a new account over the phone
  4. Appreciate the Business
  5. Happy Birthday! (early/late)
  6. Congratulations on yours new account!
  7. How can I be of assistance to you today?
  8. Avoid dead air in call
  9. I'm glad I was able to resolve that for you!
  10. I took Ownership of a situation/call
  11. Thank you for taking the time out of your day to contact Discover!
  12. I was Energetic
  13. Outstanding!
  14. Quoting rates appropriately!
  15. Avoided an unnecessary hold
  16. Ask purposeful questions
  17. Perfect!
  18. Can I take that application for you today?
  19. Have I addressed all of your questions today?
  20. Wonderful!
  21. Absolutely!
  22. I was Resourceful
  23. Used one of the Tying It With a Bow talk-off's
  24. Recap the call