I was Helpful Thank you for taking the time out of your day to contact Discover! Can I take that application for you today? Avoid dead air in call Use preferred name (Mr./Mrs.) Congratulations on yours new account! Quoting rates appropriately! Appreciate the Business Used one of the Tying It With a Bow talk-off's Ask purposeful questions Wonderful! I was Energetic Opened a new account over the phone Avoided an unnecessary hold Absolutely! Perfect! I took Ownership of a situation/call Have I addressed all of your questions today? I'm glad I was able to resolve that for you! I was Resourceful Outstanding! Recap the call How can I be of assistance to you today? Happy Birthday! (early/late) I was Helpful Thank you for taking the time out of your day to contact Discover! Can I take that application for you today? Avoid dead air in call Use preferred name (Mr./Mrs.) Congratulations on yours new account! Quoting rates appropriately! Appreciate the Business Used one of the Tying It With a Bow talk-off's Ask purposeful questions Wonderful! I was Energetic Opened a new account over the phone Avoided an unnecessary hold Absolutely! Perfect! I took Ownership of a situation/call Have I addressed all of your questions today? I'm glad I was able to resolve that for you! I was Resourceful Outstanding! Recap the call How can I be of assistance to you today? Happy Birthday! (early/late)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I was Helpful
Thank you for taking the time out of your day to contact Discover!
Can I take that application for you today?
Avoid dead air in call
Use preferred name (Mr./Mrs.)
Congratulations on yours new account!
Quoting rates appropriately!
Appreciate the Business
Used one of the Tying It With a Bow talk-off's
Ask purposeful questions
Wonderful!
I was Energetic
Opened a new account over the phone
Avoided an unnecessary hold
Absolutely!
Perfect!
I took Ownership of a situation/call
Have I addressed all of your questions today?
I'm glad I was able to resolve that for you!
I was Resourceful
Outstanding!
Recap the call
How can I be of assistance to you today?
Happy Birthday! (early/late)