I wasHelpfulAskpurposefulquestionsPerfect!Wonderful!Congratulationson yours newaccount!HappyBirthday!(early/late)I wasResourcefulAvoided anunnecessaryholdAvoiddead airin callRecapthe callCan I takethatapplicationfor youtoday?I tookOwnershipof asituation/callUsepreferredname(Mr./Mrs.)Opened anew accountover thephoneI'm glad Iwas able toresolve thatfor you!Absolutely!Outstanding!I wasEnergeticQuoting ratesappropriately!How can I beof assistanceto youtoday?Have Iaddressed allof yourquestionstoday?AppreciatetheBusinessUsed one ofthe Tying ItWith a Bowtalk-off'sThank you fortaking the timeout of yourday to contactDiscover!I wasHelpfulAskpurposefulquestionsPerfect!Wonderful!Congratulationson yours newaccount!HappyBirthday!(early/late)I wasResourcefulAvoided anunnecessaryholdAvoiddead airin callRecapthe callCan I takethatapplicationfor youtoday?I tookOwnershipof asituation/callUsepreferredname(Mr./Mrs.)Opened anew accountover thephoneI'm glad Iwas able toresolve thatfor you!Absolutely!Outstanding!I wasEnergeticQuoting ratesappropriately!How can I beof assistanceto youtoday?Have Iaddressed allof yourquestionstoday?AppreciatetheBusinessUsed one ofthe Tying ItWith a Bowtalk-off'sThank you fortaking the timeout of yourday to contactDiscover!

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I was Helpful
  2. Ask purposeful questions
  3. Perfect!
  4. Wonderful!
  5. Congratulations on yours new account!
  6. Happy Birthday! (early/late)
  7. I was Resourceful
  8. Avoided an unnecessary hold
  9. Avoid dead air in call
  10. Recap the call
  11. Can I take that application for you today?
  12. I took Ownership of a situation/call
  13. Use preferred name (Mr./Mrs.)
  14. Opened a new account over the phone
  15. I'm glad I was able to resolve that for you!
  16. Absolutely!
  17. Outstanding!
  18. I was Energetic
  19. Quoting rates appropriately!
  20. How can I be of assistance to you today?
  21. Have I addressed all of your questions today?
  22. Appreciate the Business
  23. Used one of the Tying It With a Bow talk-off's
  24. Thank you for taking the time out of your day to contact Discover!