Perfect!HappyBirthday!(early/late)I wasEnergeticI'm glad Iwas able toresolve thatfor you!Opened anew accountover thephoneAvoiddead airin callHave Iaddressed allof yourquestionstoday?Thank you fortaking the timeout of yourday to contactDiscover!Absolutely!Used one ofthe Tying ItWith a Bowtalk-off'sUsepreferredname(Mr./Mrs.)Wonderful!Avoided anunnecessaryholdI wasHelpfulRecapthe callAppreciatetheBusinessCan I takethatapplicationfor youtoday?I wasResourcefulCongratulationson yours newaccount!Outstanding!How can I beof assistanceto youtoday?AskpurposefulquestionsQuoting ratesappropriately!I tookOwnershipof asituation/callPerfect!HappyBirthday!(early/late)I wasEnergeticI'm glad Iwas able toresolve thatfor you!Opened anew accountover thephoneAvoiddead airin callHave Iaddressed allof yourquestionstoday?Thank you fortaking the timeout of yourday to contactDiscover!Absolutely!Used one ofthe Tying ItWith a Bowtalk-off'sUsepreferredname(Mr./Mrs.)Wonderful!Avoided anunnecessaryholdI wasHelpfulRecapthe callAppreciatetheBusinessCan I takethatapplicationfor youtoday?I wasResourcefulCongratulationson yours newaccount!Outstanding!How can I beof assistanceto youtoday?AskpurposefulquestionsQuoting ratesappropriately!I tookOwnershipof asituation/call

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect!
  2. Happy Birthday! (early/late)
  3. I was Energetic
  4. I'm glad I was able to resolve that for you!
  5. Opened a new account over the phone
  6. Avoid dead air in call
  7. Have I addressed all of your questions today?
  8. Thank you for taking the time out of your day to contact Discover!
  9. Absolutely!
  10. Used one of the Tying It With a Bow talk-off's
  11. Use preferred name (Mr./Mrs.)
  12. Wonderful!
  13. Avoided an unnecessary hold
  14. I was Helpful
  15. Recap the call
  16. Appreciate the Business
  17. Can I take that application for you today?
  18. I was Resourceful
  19. Congratulations on yours new account!
  20. Outstanding!
  21. How can I be of assistance to you today?
  22. Ask purposeful questions
  23. Quoting rates appropriately!
  24. I took Ownership of a situation/call