I wasHelpfulThank you fortaking the timeout of yourday to contactDiscover!Can I takethatapplicationfor youtoday?Avoiddead airin callUsepreferredname(Mr./Mrs.)Congratulationson yours newaccount!Quoting ratesappropriately!AppreciatetheBusinessUsed one ofthe Tying ItWith a Bowtalk-off'sAskpurposefulquestionsWonderful!I wasEnergeticOpened anew accountover thephoneAvoided anunnecessaryholdAbsolutely!Perfect!I tookOwnershipof asituation/callHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!I wasResourcefulOutstanding!Recapthe callHow can I beof assistanceto youtoday?HappyBirthday!(early/late)I wasHelpfulThank you fortaking the timeout of yourday to contactDiscover!Can I takethatapplicationfor youtoday?Avoiddead airin callUsepreferredname(Mr./Mrs.)Congratulationson yours newaccount!Quoting ratesappropriately!AppreciatetheBusinessUsed one ofthe Tying ItWith a Bowtalk-off'sAskpurposefulquestionsWonderful!I wasEnergeticOpened anew accountover thephoneAvoided anunnecessaryholdAbsolutely!Perfect!I tookOwnershipof asituation/callHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!I wasResourcefulOutstanding!Recapthe callHow can I beof assistanceto youtoday?HappyBirthday!(early/late)

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I was Helpful
  2. Thank you for taking the time out of your day to contact Discover!
  3. Can I take that application for you today?
  4. Avoid dead air in call
  5. Use preferred name (Mr./Mrs.)
  6. Congratulations on yours new account!
  7. Quoting rates appropriately!
  8. Appreciate the Business
  9. Used one of the Tying It With a Bow talk-off's
  10. Ask purposeful questions
  11. Wonderful!
  12. I was Energetic
  13. Opened a new account over the phone
  14. Avoided an unnecessary hold
  15. Absolutely!
  16. Perfect!
  17. I took Ownership of a situation/call
  18. Have I addressed all of your questions today?
  19. I'm glad I was able to resolve that for you!
  20. I was Resourceful
  21. Outstanding!
  22. Recap the call
  23. How can I be of assistance to you today?
  24. Happy Birthday! (early/late)