Congratulationson yours newaccount!Wonderful!Quoting ratesappropriately!AppreciatetheBusinessAvoided anunnecessaryholdUsepreferredname(Mr./Mrs.)Have Iaddressed allof yourquestionstoday?Absolutely!Perfect!How can I beof assistanceto youtoday?I wasResourcefulI'm glad Iwas able toresolve thatfor you!HappyBirthday!(early/late)Avoiddead airin callUsed one ofthe Tying ItWith a Bowtalk-off'sThank you fortaking the timeout of yourday to contactDiscover!AskpurposefulquestionsOpened anew accountover thephoneI wasHelpfulCan I takethatapplicationfor youtoday?I tookOwnershipof asituation/callI wasEnergeticOutstanding!Recapthe callCongratulationson yours newaccount!Wonderful!Quoting ratesappropriately!AppreciatetheBusinessAvoided anunnecessaryholdUsepreferredname(Mr./Mrs.)Have Iaddressed allof yourquestionstoday?Absolutely!Perfect!How can I beof assistanceto youtoday?I wasResourcefulI'm glad Iwas able toresolve thatfor you!HappyBirthday!(early/late)Avoiddead airin callUsed one ofthe Tying ItWith a Bowtalk-off'sThank you fortaking the timeout of yourday to contactDiscover!AskpurposefulquestionsOpened anew accountover thephoneI wasHelpfulCan I takethatapplicationfor youtoday?I tookOwnershipof asituation/callI wasEnergeticOutstanding!Recapthe call

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Congratulations on yours new account!
  2. Wonderful!
  3. Quoting rates appropriately!
  4. Appreciate the Business
  5. Avoided an unnecessary hold
  6. Use preferred name (Mr./Mrs.)
  7. Have I addressed all of your questions today?
  8. Absolutely!
  9. Perfect!
  10. How can I be of assistance to you today?
  11. I was Resourceful
  12. I'm glad I was able to resolve that for you!
  13. Happy Birthday! (early/late)
  14. Avoid dead air in call
  15. Used one of the Tying It With a Bow talk-off's
  16. Thank you for taking the time out of your day to contact Discover!
  17. Ask purposeful questions
  18. Opened a new account over the phone
  19. I was Helpful
  20. Can I take that application for you today?
  21. I took Ownership of a situation/call
  22. I was Energetic
  23. Outstanding!
  24. Recap the call