I wasHelpfulWonderful!AskpurposefulquestionsCan I takethatapplicationfor youtoday?I wasResourcefulOpened anew accountover thephoneHow can I beof assistanceto youtoday?I tookOwnershipof asituation/callQuoting ratesappropriately!Absolutely!AppreciatetheBusinessHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!Outstanding!Thank you fortaking the timeout of yourday to contactDiscover!I wasEnergeticRecapthe callHappyBirthday!(early/late)Perfect!Avoiddead airin callUsed one ofthe Tying ItWith a Bowtalk-off'sUsepreferredname(Mr./Mrs.)Avoided anunnecessaryholdCongratulationson yours newaccount!I wasHelpfulWonderful!AskpurposefulquestionsCan I takethatapplicationfor youtoday?I wasResourcefulOpened anew accountover thephoneHow can I beof assistanceto youtoday?I tookOwnershipof asituation/callQuoting ratesappropriately!Absolutely!AppreciatetheBusinessHave Iaddressed allof yourquestionstoday?I'm glad Iwas able toresolve thatfor you!Outstanding!Thank you fortaking the timeout of yourday to contactDiscover!I wasEnergeticRecapthe callHappyBirthday!(early/late)Perfect!Avoiddead airin callUsed one ofthe Tying ItWith a Bowtalk-off'sUsepreferredname(Mr./Mrs.)Avoided anunnecessaryholdCongratulationson yours newaccount!

Tying It With a Bow - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. I was Helpful
  2. Wonderful!
  3. Ask purposeful questions
  4. Can I take that application for you today?
  5. I was Resourceful
  6. Opened a new account over the phone
  7. How can I be of assistance to you today?
  8. I took Ownership of a situation/call
  9. Quoting rates appropriately!
  10. Absolutely!
  11. Appreciate the Business
  12. Have I addressed all of your questions today?
  13. I'm glad I was able to resolve that for you!
  14. Outstanding!
  15. Thank you for taking the time out of your day to contact Discover!
  16. I was Energetic
  17. Recap the call
  18. Happy Birthday! (early/late)
  19. Perfect!
  20. Avoid dead air in call
  21. Used one of the Tying It With a Bow talk-off's
  22. Use preferred name (Mr./Mrs.)
  23. Avoided an unnecessary hold
  24. Congratulations on yours new account!