Turn in aqualityNear MissKnow all thenames ofyour truckdriversTurn in onemoraleboosterideaFound anopportunityto WOW acustomerZero Errorsweekly ticketactivityreportTell a jokeaboutRockWearsomethingRGI branded3 days in aweekGive acomplimentto eachperson inyour officeWentABOVE &BEYOND forsomeoneTurn in 1cost ofpoorqualityMake 5customerslaughMake callson a rainyday to drumup businessThe word"Gravel" wasused by acustomerBuild arelationshipwith a newcustomer byknowing 3 factsabout themHelp acoworkerwith one oftheir dailytasksHelp a fellowquarrydeliver aloadZERO HERO -Do somethingto prevent orturn a potentialsafety hazardGive twocustomersa HIGH 5!Ask acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerSing " WeWill RockYou" to aco-workerSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workTurn in oneidea toeliminate anaudit issueConvert alarge creditcard customerto an accountholderKnow themiddle nameof three ofyour co-workersTurn in aqualityNear MissKnow all thenames ofyour truckdriversTurn in onemoraleboosterideaFound anopportunityto WOW acustomerZero Errorsweekly ticketactivityreportTell a jokeaboutRockWearsomethingRGI branded3 days in aweekGive acomplimentto eachperson inyour officeWentABOVE &BEYOND forsomeoneTurn in 1cost ofpoorqualityMake 5customerslaughMake callson a rainyday to drumup businessThe word"Gravel" wasused by acustomerBuild arelationshipwith a newcustomer byknowing 3 factsabout themHelp acoworkerwith one oftheir dailytasksHelp a fellowquarrydeliver aloadZERO HERO -Do somethingto prevent orturn a potentialsafety hazardGive twocustomersa HIGH 5!Ask acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerSing " WeWill RockYou" to aco-workerSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workTurn in oneidea toeliminate anaudit issueConvert alarge creditcard customerto an accountholderKnow themiddle nameof three ofyour co-workers

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn in a quality Near Miss
  2. Know all the names of your truck drivers
  3. Turn in one morale booster idea
  4. Found an opportunity to WOW a customer
  5. Zero Errors weekly ticket activity report
  6. Tell a joke about Rock
  7. Wear something RGI branded 3 days in a week
  8. Give a compliment to each person in your office
  9. Went ABOVE & BEYOND for someone
  10. Turn in 1 cost of poor quality
  11. Make 5 customers laugh
  12. Make calls on a rainy day to drum up business
  13. The word "Gravel" was used by a customer
  14. Build a relationship with a new customer by knowing 3 facts about them
  15. Help a coworker with one of their daily tasks
  16. Help a fellow quarry deliver a load
  17. ZERO HERO - Do something to prevent or turn a potential safety hazard
  18. Give two customers a HIGH 5!
  19. Ask a customer "How can we service you better?"
  20. Receive a compliment from a customer
  21. Sing " We Will Rock You" to a co-worker
  22. Say "Good Morning" to everyone you speak to for the first hour after arriving to work
  23. Turn in one idea to eliminate an audit issue
  24. Convert a large credit card customer to an account holder
  25. Know the middle name of three of your co-workers