Turn in oneidea toeliminate anaudit issueSing " WeWill RockYou" to aco-workerGive twocustomersa HIGH 5!Make callson a rainyday to drumup businessTell a jokeaboutRockTurn in 1cost ofpoorqualityTurn in onemoraleboosterideaHelp a fellowquarrydeliver aloadSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workThe word"Gravel" wasused by acustomerReceive acomplimentfrom acustomerHelp acoworkerwith one oftheir dailytasksMake 5customerslaughZero Errorsweekly ticketactivityreportTurn in aqualityNear MissBuild arelationshipwith a newcustomer byknowing 3 factsabout themFound anopportunityto WOW acustomerWentABOVE &BEYOND forsomeoneZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWearsomethingRGI branded3 days in aweekKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeKnow all thenames ofyour truckdriversAsk acustomer"How can weservice youbetter?"Convert alarge creditcard customerto an accountholderTurn in oneidea toeliminate anaudit issueSing " WeWill RockYou" to aco-workerGive twocustomersa HIGH 5!Make callson a rainyday to drumup businessTell a jokeaboutRockTurn in 1cost ofpoorqualityTurn in onemoraleboosterideaHelp a fellowquarrydeliver aloadSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workThe word"Gravel" wasused by acustomerReceive acomplimentfrom acustomerHelp acoworkerwith one oftheir dailytasksMake 5customerslaughZero Errorsweekly ticketactivityreportTurn in aqualityNear MissBuild arelationshipwith a newcustomer byknowing 3 factsabout themFound anopportunityto WOW acustomerWentABOVE &BEYOND forsomeoneZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWearsomethingRGI branded3 days in aweekKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeKnow all thenames ofyour truckdriversAsk acustomer"How can weservice youbetter?"Convert alarge creditcard customerto an accountholder

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn in one idea to eliminate an audit issue
  2. Sing " We Will Rock You" to a co-worker
  3. Give two customers a HIGH 5!
  4. Make calls on a rainy day to drum up business
  5. Tell a joke about Rock
  6. Turn in 1 cost of poor quality
  7. Turn in one morale booster idea
  8. Help a fellow quarry deliver a load
  9. Say "Good Morning" to everyone you speak to for the first hour after arriving to work
  10. The word "Gravel" was used by a customer
  11. Receive a compliment from a customer
  12. Help a coworker with one of their daily tasks
  13. Make 5 customers laugh
  14. Zero Errors weekly ticket activity report
  15. Turn in a quality Near Miss
  16. Build a relationship with a new customer by knowing 3 facts about them
  17. Found an opportunity to WOW a customer
  18. Went ABOVE & BEYOND for someone
  19. ZERO HERO - Do something to prevent or turn a potential safety hazard
  20. Wear something RGI branded 3 days in a week
  21. Know the middle name of three of your co-workers
  22. Give a compliment to each person in your office
  23. Know all the names of your truck drivers
  24. Ask a customer "How can we service you better?"
  25. Convert a large credit card customer to an account holder