Make 5customerslaughAsk acustomer"How can weservice youbetter?"ZERO HERO -Do somethingto prevent orturn a potentialsafety hazardKnow themiddle nameof three ofyour co-workersThe word"Gravel" wasused by acustomerSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workBuild arelationshipwith a newcustomer byknowing 3 factsabout themHelp a fellowquarrydeliver aloadWentABOVE &BEYOND forsomeoneTurn in oneidea toeliminate anaudit issueZero Errorsweekly ticketactivityreportMake callson a rainyday to drumup businessReceive acomplimentfrom acustomerTurn in onemoraleboosterideaGive acomplimentto eachperson inyour officeGive twocustomersa HIGH 5!Sing " WeWill RockYou" to aco-workerConvert alarge creditcard customerto an accountholderKnow all thenames ofyour truckdriversHelp acoworkerwith one oftheir dailytasksFound anopportunityto WOW acustomerWearsomethingRGI branded3 days in aweekTurn in aqualityNear MissTurn in 1cost ofpoorqualityTell a jokeaboutRockMake 5customerslaughAsk acustomer"How can weservice youbetter?"ZERO HERO -Do somethingto prevent orturn a potentialsafety hazardKnow themiddle nameof three ofyour co-workersThe word"Gravel" wasused by acustomerSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workBuild arelationshipwith a newcustomer byknowing 3 factsabout themHelp a fellowquarrydeliver aloadWentABOVE &BEYOND forsomeoneTurn in oneidea toeliminate anaudit issueZero Errorsweekly ticketactivityreportMake callson a rainyday to drumup businessReceive acomplimentfrom acustomerTurn in onemoraleboosterideaGive acomplimentto eachperson inyour officeGive twocustomersa HIGH 5!Sing " WeWill RockYou" to aco-workerConvert alarge creditcard customerto an accountholderKnow all thenames ofyour truckdriversHelp acoworkerwith one oftheir dailytasksFound anopportunityto WOW acustomerWearsomethingRGI branded3 days in aweekTurn in aqualityNear MissTurn in 1cost ofpoorqualityTell a jokeaboutRock

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make 5 customers laugh
  2. Ask a customer "How can we service you better?"
  3. ZERO HERO - Do something to prevent or turn a potential safety hazard
  4. Know the middle name of three of your co-workers
  5. The word "Gravel" was used by a customer
  6. Say "Good Morning" to everyone you speak to for the first hour after arriving to work
  7. Build a relationship with a new customer by knowing 3 facts about them
  8. Help a fellow quarry deliver a load
  9. Went ABOVE & BEYOND for someone
  10. Turn in one idea to eliminate an audit issue
  11. Zero Errors weekly ticket activity report
  12. Make calls on a rainy day to drum up business
  13. Receive a compliment from a customer
  14. Turn in one morale booster idea
  15. Give a compliment to each person in your office
  16. Give two customers a HIGH 5!
  17. Sing " We Will Rock You" to a co-worker
  18. Convert a large credit card customer to an account holder
  19. Know all the names of your truck drivers
  20. Help a coworker with one of their daily tasks
  21. Found an opportunity to WOW a customer
  22. Wear something RGI branded 3 days in a week
  23. Turn in a quality Near Miss
  24. Turn in 1 cost of poor quality
  25. Tell a joke about Rock