Turn in aqualityNear MissSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workTell a jokeaboutRockHelp acoworkerwith one oftheir dailytasksGive twocustomersa HIGH 5!WentABOVE &BEYOND forsomeoneTurn in onemoraleboosterideaAsk acustomer"How can weservice youbetter?"Zero Errorsweekly ticketactivityreportMake 5customerslaughKnow all thenames ofyour truckdriversThe word"Gravel" wasused by acustomerGive acomplimentto eachperson inyour officeKnow themiddle nameof three ofyour co-workersTurn in oneidea toeliminate anaudit issueZERO HERO -Do somethingto prevent orturn a potentialsafety hazardReceive acomplimentfrom acustomerMake callson a rainyday to drumup businessConvert alarge creditcard customerto an accountholderHelp a fellowquarrydeliver aloadSing " WeWill RockYou" to aco-workerTurn in 1cost ofpoorqualityBuild arelationshipwith a newcustomer byknowing 3 factsabout themWearsomethingRGI branded3 days in aweekFound anopportunityto WOW acustomerTurn in aqualityNear MissSay "GoodMorning" toeveryone youspeak to for thefirst hour afterarriving to workTell a jokeaboutRockHelp acoworkerwith one oftheir dailytasksGive twocustomersa HIGH 5!WentABOVE &BEYOND forsomeoneTurn in onemoraleboosterideaAsk acustomer"How can weservice youbetter?"Zero Errorsweekly ticketactivityreportMake 5customerslaughKnow all thenames ofyour truckdriversThe word"Gravel" wasused by acustomerGive acomplimentto eachperson inyour officeKnow themiddle nameof three ofyour co-workersTurn in oneidea toeliminate anaudit issueZERO HERO -Do somethingto prevent orturn a potentialsafety hazardReceive acomplimentfrom acustomerMake callson a rainyday to drumup businessConvert alarge creditcard customerto an accountholderHelp a fellowquarrydeliver aloadSing " WeWill RockYou" to aco-workerTurn in 1cost ofpoorqualityBuild arelationshipwith a newcustomer byknowing 3 factsabout themWearsomethingRGI branded3 days in aweekFound anopportunityto WOW acustomer

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn in a quality Near Miss
  2. Say "Good Morning" to everyone you speak to for the first hour after arriving to work
  3. Tell a joke about Rock
  4. Help a coworker with one of their daily tasks
  5. Give two customers a HIGH 5!
  6. Went ABOVE & BEYOND for someone
  7. Turn in one morale booster idea
  8. Ask a customer "How can we service you better?"
  9. Zero Errors weekly ticket activity report
  10. Make 5 customers laugh
  11. Know all the names of your truck drivers
  12. The word "Gravel" was used by a customer
  13. Give a compliment to each person in your office
  14. Know the middle name of three of your co-workers
  15. Turn in one idea to eliminate an audit issue
  16. ZERO HERO - Do something to prevent or turn a potential safety hazard
  17. Receive a compliment from a customer
  18. Make calls on a rainy day to drum up business
  19. Convert a large credit card customer to an account holder
  20. Help a fellow quarry deliver a load
  21. Sing " We Will Rock You" to a co-worker
  22. Turn in 1 cost of poor quality
  23. Build a relationship with a new customer by knowing 3 facts about them
  24. Wear something RGI branded 3 days in a week
  25. Found an opportunity to WOW a customer