Build arelationshipwith a newcustomer byknowing 3 factsabout themAsk acustomer"How can weservice youbetter?"Give acomplimentto eachperson inyour officeMake 5customerslaughTurn in 1cost ofpoorqualityConvert alarge creditcard customerto an accountholderGive acustomera HIGH 5!Tell a jokeaboutRockTurn in aqualityNear MissMake callson a rainyday to drumup businessTurn in anidea toeliminate ofor our auditfindingsKnow all thenames ofyour truckdriversWearsomethingRGI brandedthree days fora weekHelp acoworkerwith one oftheir dailytasksReceive acomplimentfrom acustomerWorked on ahousekeepingitem when Ihad anopportunityTurn in onemoraleboosterideaZero Errorsweekly ticketactivityreportSing " WeWill RockYou" to aco-workerKnow themiddle nameof three ofyour co-workersZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWentABOVE &BEYOND forsomeoneSay good morningto everyone youcome in contactwith the first 2hours you are atworkThe word"Gravel" wasused by acustomerLetcustomers"hear mesmile" all dayBuild arelationshipwith a newcustomer byknowing 3 factsabout themAsk acustomer"How can weservice youbetter?"Give acomplimentto eachperson inyour officeMake 5customerslaughTurn in 1cost ofpoorqualityConvert alarge creditcard customerto an accountholderGive acustomera HIGH 5!Tell a jokeaboutRockTurn in aqualityNear MissMake callson a rainyday to drumup businessTurn in anidea toeliminate ofor our auditfindingsKnow all thenames ofyour truckdriversWearsomethingRGI brandedthree days fora weekHelp acoworkerwith one oftheir dailytasksReceive acomplimentfrom acustomerWorked on ahousekeepingitem when Ihad anopportunityTurn in onemoraleboosterideaZero Errorsweekly ticketactivityreportSing " WeWill RockYou" to aco-workerKnow themiddle nameof three ofyour co-workersZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWentABOVE &BEYOND forsomeoneSay good morningto everyone youcome in contactwith the first 2hours you are atworkThe word"Gravel" wasused by acustomerLetcustomers"hear mesmile" all day

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build a relationship with a new customer by knowing 3 facts about them
  2. Ask a customer "How can we service you better?"
  3. Give a compliment to each person in your office
  4. Make 5 customers laugh
  5. Turn in 1 cost of poor quality
  6. Convert a large credit card customer to an account holder
  7. Give a customer a HIGH 5!
  8. Tell a joke about Rock
  9. Turn in a quality Near Miss
  10. Make calls on a rainy day to drum up business
  11. Turn in an idea to eliminate of or our audit findings
  12. Know all the names of your truck drivers
  13. Wear something RGI branded three days for a week
  14. Help a coworker with one of their daily tasks
  15. Receive a compliment from a customer
  16. Worked on a housekeeping item when I had an opportunity
  17. Turn in one morale booster idea
  18. Zero Errors weekly ticket activity report
  19. Sing " We Will Rock You" to a co-worker
  20. Know the middle name of three of your co-workers
  21. ZERO HERO - Do something to prevent or turn a potential safety hazard
  22. Went ABOVE & BEYOND for someone
  23. Say good morning to everyone you come in contact with the first 2 hours you are at work
  24. The word "Gravel" was used by a customer
  25. Let customers "hear me smile" all day