Know all thenames ofyour truckdriversLetcustomers"hear mesmile" all dayMake 5customerslaughTell a jokeaboutRockZERO HERO -Do somethingto prevent orturn a potentialsafety hazardSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in anidea toeliminate ofor our auditfindingsTurn in 1cost ofpoorqualityAsk acustomer"How can weservice youbetter?"Give acustomera HIGH 5!Make callson a rainyday to drumup businessGive acomplimentto eachperson inyour officeHelp acoworkerwith one oftheir dailytasksThe word"Gravel" wasused by acustomerReceive acomplimentfrom acustomerTurn in aqualityNear MissWearsomethingRGI brandedthree days fora weekConvert alarge creditcard customerto an accountholderBuild arelationshipwith a newcustomer byknowing 3 factsabout themKnow themiddle nameof three ofyour co-workersWorked on ahousekeepingitem when Ihad anopportunityTurn in onemoraleboosterideaWentABOVE &BEYOND forsomeoneZero Errorsweekly ticketactivityreportSing " WeWill RockYou" to aco-workerKnow all thenames ofyour truckdriversLetcustomers"hear mesmile" all dayMake 5customerslaughTell a jokeaboutRockZERO HERO -Do somethingto prevent orturn a potentialsafety hazardSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in anidea toeliminate ofor our auditfindingsTurn in 1cost ofpoorqualityAsk acustomer"How can weservice youbetter?"Give acustomera HIGH 5!Make callson a rainyday to drumup businessGive acomplimentto eachperson inyour officeHelp acoworkerwith one oftheir dailytasksThe word"Gravel" wasused by acustomerReceive acomplimentfrom acustomerTurn in aqualityNear MissWearsomethingRGI brandedthree days fora weekConvert alarge creditcard customerto an accountholderBuild arelationshipwith a newcustomer byknowing 3 factsabout themKnow themiddle nameof three ofyour co-workersWorked on ahousekeepingitem when Ihad anopportunityTurn in onemoraleboosterideaWentABOVE &BEYOND forsomeoneZero Errorsweekly ticketactivityreportSing " WeWill RockYou" to aco-worker

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know all the names of your truck drivers
  2. Let customers "hear me smile" all day
  3. Make 5 customers laugh
  4. Tell a joke about Rock
  5. ZERO HERO - Do something to prevent or turn a potential safety hazard
  6. Say good morning to everyone you come in contact with the first 2 hours you are at work
  7. Turn in an idea to eliminate of or our audit findings
  8. Turn in 1 cost of poor quality
  9. Ask a customer "How can we service you better?"
  10. Give a customer a HIGH 5!
  11. Make calls on a rainy day to drum up business
  12. Give a compliment to each person in your office
  13. Help a coworker with one of their daily tasks
  14. The word "Gravel" was used by a customer
  15. Receive a compliment from a customer
  16. Turn in a quality Near Miss
  17. Wear something RGI branded three days for a week
  18. Convert a large credit card customer to an account holder
  19. Build a relationship with a new customer by knowing 3 facts about them
  20. Know the middle name of three of your co-workers
  21. Worked on a housekeeping item when I had an opportunity
  22. Turn in one morale booster idea
  23. Went ABOVE & BEYOND for someone
  24. Zero Errors weekly ticket activity report
  25. Sing " We Will Rock You" to a co-worker