WearsomethingRGI brandedthree days fora weekKnow themiddle nameof three ofyour co-workersBuild arelationshipwith a newcustomer byknowing 3 factsabout themTurn in aqualityNear MissTurn in 1cost ofpoorqualityTurn in anidea toeliminate ofor our auditfindingsTurn in onemoraleboosterideaGive acustomera HIGH 5!Help acoworkerwith one oftheir dailytasksAsk acustomer"How can weservice youbetter?"Sing " WeWill RockYou" to aco-workerThe word"Gravel" wasused by acustomerZERO HERO -Do somethingto prevent orturn a potentialsafety hazardMake 5customerslaughKnow all thenames ofyour truckdriversReceive acomplimentfrom acustomerWentABOVE &BEYOND forsomeoneConvert alarge creditcard customerto an accountholderSay good morningto everyone youcome in contactwith the first 2hours you are atworkGive acomplimentto eachperson inyour officeZero Errorsweekly ticketactivityreportTell a jokeaboutRockLetcustomers"hear mesmile" all dayWorked on ahousekeepingitem when Ihad anopportunityMake callson a rainyday to drumup businessWearsomethingRGI brandedthree days fora weekKnow themiddle nameof three ofyour co-workersBuild arelationshipwith a newcustomer byknowing 3 factsabout themTurn in aqualityNear MissTurn in 1cost ofpoorqualityTurn in anidea toeliminate ofor our auditfindingsTurn in onemoraleboosterideaGive acustomera HIGH 5!Help acoworkerwith one oftheir dailytasksAsk acustomer"How can weservice youbetter?"Sing " WeWill RockYou" to aco-workerThe word"Gravel" wasused by acustomerZERO HERO -Do somethingto prevent orturn a potentialsafety hazardMake 5customerslaughKnow all thenames ofyour truckdriversReceive acomplimentfrom acustomerWentABOVE &BEYOND forsomeoneConvert alarge creditcard customerto an accountholderSay good morningto everyone youcome in contactwith the first 2hours you are atworkGive acomplimentto eachperson inyour officeZero Errorsweekly ticketactivityreportTell a jokeaboutRockLetcustomers"hear mesmile" all dayWorked on ahousekeepingitem when Ihad anopportunityMake callson a rainyday to drumup business

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wear something RGI branded three days for a week
  2. Know the middle name of three of your co-workers
  3. Build a relationship with a new customer by knowing 3 facts about them
  4. Turn in a quality Near Miss
  5. Turn in 1 cost of poor quality
  6. Turn in an idea to eliminate of or our audit findings
  7. Turn in one morale booster idea
  8. Give a customer a HIGH 5!
  9. Help a coworker with one of their daily tasks
  10. Ask a customer "How can we service you better?"
  11. Sing " We Will Rock You" to a co-worker
  12. The word "Gravel" was used by a customer
  13. ZERO HERO - Do something to prevent or turn a potential safety hazard
  14. Make 5 customers laugh
  15. Know all the names of your truck drivers
  16. Receive a compliment from a customer
  17. Went ABOVE & BEYOND for someone
  18. Convert a large credit card customer to an account holder
  19. Say good morning to everyone you come in contact with the first 2 hours you are at work
  20. Give a compliment to each person in your office
  21. Zero Errors weekly ticket activity report
  22. Tell a joke about Rock
  23. Let customers "hear me smile" all day
  24. Worked on a housekeeping item when I had an opportunity
  25. Make calls on a rainy day to drum up business