Ask acustomer"How can weservice youbetter?"Tell a jokeaboutRockTurn in 1cost ofpoorqualityWentABOVE &BEYOND forsomeoneGive acomplimentto eachperson inyour officeConvert alarge creditcard customerto an accountholderWorked on ahousekeepingitem when Ihad anopportunityTurn in anidea toeliminate ofor our auditfindingsThe word"Gravel" wasused by acustomerSay good morningto everyone youcome in contactwith the first 2hours you are atworkReceive acomplimentfrom acustomerTurn in onemoraleboosterideaKnow all thenames ofyour truckdriversTurn in aqualityNear MissSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksBuild arelationshipwith a newcustomer byknowing 3 factsabout themMake 5customerslaughZERO HERO -Do somethingto prevent orturn a potentialsafety hazardLetcustomers"hear mesmile" all dayKnow themiddle nameof three ofyour co-workersZero Errorsweekly ticketactivityreportMake callson a rainyday to drumup businessWearsomethingRGI brandedthree days fora weekGive acustomera HIGH 5!Ask acustomer"How can weservice youbetter?"Tell a jokeaboutRockTurn in 1cost ofpoorqualityWentABOVE &BEYOND forsomeoneGive acomplimentto eachperson inyour officeConvert alarge creditcard customerto an accountholderWorked on ahousekeepingitem when Ihad anopportunityTurn in anidea toeliminate ofor our auditfindingsThe word"Gravel" wasused by acustomerSay good morningto everyone youcome in contactwith the first 2hours you are atworkReceive acomplimentfrom acustomerTurn in onemoraleboosterideaKnow all thenames ofyour truckdriversTurn in aqualityNear MissSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksBuild arelationshipwith a newcustomer byknowing 3 factsabout themMake 5customerslaughZERO HERO -Do somethingto prevent orturn a potentialsafety hazardLetcustomers"hear mesmile" all dayKnow themiddle nameof three ofyour co-workersZero Errorsweekly ticketactivityreportMake callson a rainyday to drumup businessWearsomethingRGI brandedthree days fora weekGive acustomera HIGH 5!

RGI Customer Service Rep - ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a customer "How can we service you better?"
  2. Tell a joke about Rock
  3. Turn in 1 cost of poor quality
  4. Went ABOVE & BEYOND for someone
  5. Give a compliment to each person in your office
  6. Convert a large credit card customer to an account holder
  7. Worked on a housekeeping item when I had an opportunity
  8. Turn in an idea to eliminate of or our audit findings
  9. The word "Gravel" was used by a customer
  10. Say good morning to everyone you come in contact with the first 2 hours you are at work
  11. Receive a compliment from a customer
  12. Turn in one morale booster idea
  13. Know all the names of your truck drivers
  14. Turn in a quality Near Miss
  15. Sing " We Will Rock You" to a co-worker
  16. Help a coworker with one of their daily tasks
  17. Build a relationship with a new customer by knowing 3 facts about them
  18. Make 5 customers laugh
  19. ZERO HERO - Do something to prevent or turn a potential safety hazard
  20. Let customers "hear me smile" all day
  21. Know the middle name of three of your co-workers
  22. Zero Errors weekly ticket activity report
  23. Make calls on a rainy day to drum up business
  24. Wear something RGI branded three days for a week
  25. Give a customer a HIGH 5!