Work on ahousekeepingitemConvert alarge creditcard customerto an accountholderZero Errorsweekly ticketactivityreportTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerGive acustomera HIGH 5!Turn in 1cost ofpoorqualityLetcustomers"hear yousmile" all dayReceive acomplimentfrom acustomerHelp acoworkerwith one oftheir dailytasksMake callson a rainyday to drumup businessSay good morningto everyone youcome in contactwith the first 2hours you are atworkKnow themiddle nameof three ofyour co-workersTell a jokeaboutRockWentABOVE &BEYOND forsomeoneWearsomethingRGI brandedthree days fora weekTurn in aqualityNear MissTurn in onemoraleboosterideaMake 5customerslaughGive acomplimentto eachperson inyour officeTell a truckdriver youappreciate theand let themknow whyAsk acustomer"How can weservice youbetter?"Sing " WeWill RockYou" to aco-workerWork on ahousekeepingitemConvert alarge creditcard customerto an accountholderZero Errorsweekly ticketactivityreportTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerGive acustomera HIGH 5!Turn in 1cost ofpoorqualityLetcustomers"hear yousmile" all dayReceive acomplimentfrom acustomerHelp acoworkerwith one oftheir dailytasksMake callson a rainyday to drumup businessSay good morningto everyone youcome in contactwith the first 2hours you are atworkKnow themiddle nameof three ofyour co-workersTell a jokeaboutRockWentABOVE &BEYOND forsomeoneWearsomethingRGI brandedthree days fora weekTurn in aqualityNear MissTurn in onemoraleboosterideaMake 5customerslaughGive acomplimentto eachperson inyour officeTell a truckdriver youappreciate theand let themknow whyAsk acustomer"How can weservice youbetter?"Sing " WeWill RockYou" to aco-worker

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work on a housekeeping item
  2. Convert a large credit card customer to an account holder
  3. Zero Errors weekly ticket activity report
  4. Turn in an idea to eliminate an audit findings
  5. Build a relationship with a new customer by knowing 3 facts about them
  6. ZERO HERO - Do something to prevent or turn a potential safety hazard
  7. The word "Gravel" was used by a customer
  8. Give a customer a HIGH 5!
  9. Turn in 1 cost of poor quality
  10. Let customers "hear you smile" all day
  11. Receive a compliment from a customer
  12. Help a coworker with one of their daily tasks
  13. Make calls on a rainy day to drum up business
  14. Say good morning to everyone you come in contact with the first 2 hours you are at work
  15. Know the middle name of three of your co-workers
  16. Tell a joke about Rock
  17. Went ABOVE & BEYOND for someone
  18. Wear something RGI branded three days for a week
  19. Turn in a quality Near Miss
  20. Turn in one morale booster idea
  21. Make 5 customers laugh
  22. Give a compliment to each person in your office
  23. Tell a truck driver you appreciate the and let them know why
  24. Ask a customer "How can we service you better?"
  25. Sing " We Will Rock You" to a co-worker