Letcustomers"hear yousmile" all dayZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTurn in 1cost ofpoorqualitySay good morningto everyone youcome in contactwith the first 2hours you are atworkZero Errorsweekly ticketactivityreportGive acustomera HIGH 5!WentABOVE &BEYOND forsomeoneMake callson a rainyday to drumup businessTurn in onemoraleboosterideaMake 5customerslaughWearsomethingRGI brandedthree days fora weekTell a truckdriver youappreciate theand let themknow whyThe word"Gravel" wasused by acustomerKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeBuild arelationshipwith a newcustomer byknowing 3 factsabout themTurn in aqualityNear MissAsk acustomer"How can weservice youbetter?"Tell a jokeaboutRockTurn in anidea toeliminate anaudit findingsWork on ahousekeepingitemConvert alarge creditcard customerto an accountholderReceive acomplimentfrom acustomerSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksLetcustomers"hear yousmile" all dayZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTurn in 1cost ofpoorqualitySay good morningto everyone youcome in contactwith the first 2hours you are atworkZero Errorsweekly ticketactivityreportGive acustomera HIGH 5!WentABOVE &BEYOND forsomeoneMake callson a rainyday to drumup businessTurn in onemoraleboosterideaMake 5customerslaughWearsomethingRGI brandedthree days fora weekTell a truckdriver youappreciate theand let themknow whyThe word"Gravel" wasused by acustomerKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeBuild arelationshipwith a newcustomer byknowing 3 factsabout themTurn in aqualityNear MissAsk acustomer"How can weservice youbetter?"Tell a jokeaboutRockTurn in anidea toeliminate anaudit findingsWork on ahousekeepingitemConvert alarge creditcard customerto an accountholderReceive acomplimentfrom acustomerSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasks

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let customers "hear you smile" all day
  2. ZERO HERO - Do something to prevent or turn a potential safety hazard
  3. Turn in 1 cost of poor quality
  4. Say good morning to everyone you come in contact with the first 2 hours you are at work
  5. Zero Errors weekly ticket activity report
  6. Give a customer a HIGH 5!
  7. Went ABOVE & BEYOND for someone
  8. Make calls on a rainy day to drum up business
  9. Turn in one morale booster idea
  10. Make 5 customers laugh
  11. Wear something RGI branded three days for a week
  12. Tell a truck driver you appreciate the and let them know why
  13. The word "Gravel" was used by a customer
  14. Know the middle name of three of your co-workers
  15. Give a compliment to each person in your office
  16. Build a relationship with a new customer by knowing 3 facts about them
  17. Turn in a quality Near Miss
  18. Ask a customer "How can we service you better?"
  19. Tell a joke about Rock
  20. Turn in an idea to eliminate an audit findings
  21. Work on a housekeeping item
  22. Convert a large credit card customer to an account holder
  23. Receive a compliment from a customer
  24. Sing " We Will Rock You" to a co-worker
  25. Help a coworker with one of their daily tasks