Know themiddle nameof three ofyour co-workersSing " WeWill RockYou" to aco-workerWentABOVE &BEYOND forsomeoneTurn in onemoraleboosterideaZERO HERO -Do somethingto prevent orturn a potentialsafety hazardZero Errorsweekly ticketactivityreportTell a truckdriver youappreciate theand let themknow whyGive acomplimentto eachperson inyour officeGive acustomera HIGH 5!Make 5customerslaughMake callson a rainyday to drumup businessWork on ahousekeepingitemBuild arelationshipwith a newcustomer byknowing 3 factsabout themWearsomethingRGI brandedthree days fora weekHelp acoworkerwith one oftheir dailytasksTurn in anidea toeliminate anaudit findingsLetcustomers"hear yousmile" all daySay good morningto everyone youcome in contactwith the first 2hours you are atworkTell a jokeaboutRockThe word"Gravel" wasused by acustomerAsk acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerTurn in aqualityNear MissTurn in 1cost ofpoorqualityConvert alarge creditcard customerto an accountholderKnow themiddle nameof three ofyour co-workersSing " WeWill RockYou" to aco-workerWentABOVE &BEYOND forsomeoneTurn in onemoraleboosterideaZERO HERO -Do somethingto prevent orturn a potentialsafety hazardZero Errorsweekly ticketactivityreportTell a truckdriver youappreciate theand let themknow whyGive acomplimentto eachperson inyour officeGive acustomera HIGH 5!Make 5customerslaughMake callson a rainyday to drumup businessWork on ahousekeepingitemBuild arelationshipwith a newcustomer byknowing 3 factsabout themWearsomethingRGI brandedthree days fora weekHelp acoworkerwith one oftheir dailytasksTurn in anidea toeliminate anaudit findingsLetcustomers"hear yousmile" all daySay good morningto everyone youcome in contactwith the first 2hours you are atworkTell a jokeaboutRockThe word"Gravel" wasused by acustomerAsk acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerTurn in aqualityNear MissTurn in 1cost ofpoorqualityConvert alarge creditcard customerto an accountholder

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know the middle name of three of your co-workers
  2. Sing " We Will Rock You" to a co-worker
  3. Went ABOVE & BEYOND for someone
  4. Turn in one morale booster idea
  5. ZERO HERO - Do something to prevent or turn a potential safety hazard
  6. Zero Errors weekly ticket activity report
  7. Tell a truck driver you appreciate the and let them know why
  8. Give a compliment to each person in your office
  9. Give a customer a HIGH 5!
  10. Make 5 customers laugh
  11. Make calls on a rainy day to drum up business
  12. Work on a housekeeping item
  13. Build a relationship with a new customer by knowing 3 facts about them
  14. Wear something RGI branded three days for a week
  15. Help a coworker with one of their daily tasks
  16. Turn in an idea to eliminate an audit findings
  17. Let customers "hear you smile" all day
  18. Say good morning to everyone you come in contact with the first 2 hours you are at work
  19. Tell a joke about Rock
  20. The word "Gravel" was used by a customer
  21. Ask a customer "How can we service you better?"
  22. Receive a compliment from a customer
  23. Turn in a quality Near Miss
  24. Turn in 1 cost of poor quality
  25. Convert a large credit card customer to an account holder