ZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTell a jokeaboutRockTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerMake callson a rainyday to drumup businessAsk acustomer"How can weservice youbetter?"Turn in 1cost ofpoorqualityKnow themiddle nameof three ofyour co-workersWork on ahousekeepingitemGive acomplimentto eachperson inyour officeSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in onemoraleboosterideaConvert alarge creditcard customerto an accountholderWentABOVE &BEYOND forsomeoneLetcustomers"hear yousmile" all dayGive acustomera HIGH 5!Make 5customerslaughWearsomethingRGI brandedthree days fora weekTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themZero Errorsweekly ticketactivityreportHelp acoworkerwith one oftheir dailytasksReceive acomplimentfrom acustomerTurn in aqualityNear MissThe word"Gravel" wasused by acustomerZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTell a jokeaboutRockTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerMake callson a rainyday to drumup businessAsk acustomer"How can weservice youbetter?"Turn in 1cost ofpoorqualityKnow themiddle nameof three ofyour co-workersWork on ahousekeepingitemGive acomplimentto eachperson inyour officeSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in onemoraleboosterideaConvert alarge creditcard customerto an accountholderWentABOVE &BEYOND forsomeoneLetcustomers"hear yousmile" all dayGive acustomera HIGH 5!Make 5customerslaughWearsomethingRGI brandedthree days fora weekTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themZero Errorsweekly ticketactivityreportHelp acoworkerwith one oftheir dailytasksReceive acomplimentfrom acustomerTurn in aqualityNear MissThe word"Gravel" wasused by acustomer

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ZERO HERO - Do something to prevent or turn a potential safety hazard
  2. Tell a joke about Rock
  3. Tell a truck driver you appreciate the and let them know why
  4. Sing " We Will Rock You" to a co-worker
  5. Make calls on a rainy day to drum up business
  6. Ask a customer "How can we service you better?"
  7. Turn in 1 cost of poor quality
  8. Know the middle name of three of your co-workers
  9. Work on a housekeeping item
  10. Give a compliment to each person in your office
  11. Say good morning to everyone you come in contact with the first 2 hours you are at work
  12. Turn in one morale booster idea
  13. Convert a large credit card customer to an account holder
  14. Went ABOVE & BEYOND for someone
  15. Let customers "hear you smile" all day
  16. Give a customer a HIGH 5!
  17. Make 5 customers laugh
  18. Wear something RGI branded three days for a week
  19. Turn in an idea to eliminate an audit findings
  20. Build a relationship with a new customer by knowing 3 facts about them
  21. Zero Errors weekly ticket activity report
  22. Help a coworker with one of their daily tasks
  23. Receive a compliment from a customer
  24. Turn in a quality Near Miss
  25. The word "Gravel" was used by a customer