Convert alarge creditcard customerto an accountholderZero Errorsweekly ticketactivityreportSay good morningto everyone youcome in contactwith the first 2hours you are atworkWork on ahousekeepingitemLetcustomers"hear yousmile" all dayZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTell a jokeaboutRockMake callson a rainyday to drumup businessTurn in 1cost ofpoorqualityReceive acomplimentfrom acustomerTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerWentABOVE &BEYOND forsomeoneThe word"Gravel" wasused by acustomerWearsomethingRGI brandedthree days fora weekTurn in anidea toeliminate anaudit findingsTurn in onemoraleboosterideaKnow themiddle nameof three ofyour co-workersHelp acoworkerwith one oftheir dailytasksBuild arelationshipwith a newcustomer byknowing 3 factsabout themAsk acustomer"How can weservice youbetter?"Make 5customerslaughGive acomplimentto eachperson inyour officeGive acustomera HIGH 5!Turn in aqualityNear MissConvert alarge creditcard customerto an accountholderZero Errorsweekly ticketactivityreportSay good morningto everyone youcome in contactwith the first 2hours you are atworkWork on ahousekeepingitemLetcustomers"hear yousmile" all dayZERO HERO -Do somethingto prevent orturn a potentialsafety hazardTell a jokeaboutRockMake callson a rainyday to drumup businessTurn in 1cost ofpoorqualityReceive acomplimentfrom acustomerTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerWentABOVE &BEYOND forsomeoneThe word"Gravel" wasused by acustomerWearsomethingRGI brandedthree days fora weekTurn in anidea toeliminate anaudit findingsTurn in onemoraleboosterideaKnow themiddle nameof three ofyour co-workersHelp acoworkerwith one oftheir dailytasksBuild arelationshipwith a newcustomer byknowing 3 factsabout themAsk acustomer"How can weservice youbetter?"Make 5customerslaughGive acomplimentto eachperson inyour officeGive acustomera HIGH 5!Turn in aqualityNear Miss

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convert a large credit card customer to an account holder
  2. Zero Errors weekly ticket activity report
  3. Say good morning to everyone you come in contact with the first 2 hours you are at work
  4. Work on a housekeeping item
  5. Let customers "hear you smile" all day
  6. ZERO HERO - Do something to prevent or turn a potential safety hazard
  7. Tell a joke about Rock
  8. Make calls on a rainy day to drum up business
  9. Turn in 1 cost of poor quality
  10. Receive a compliment from a customer
  11. Tell a truck driver you appreciate the and let them know why
  12. Sing " We Will Rock You" to a co-worker
  13. Went ABOVE & BEYOND for someone
  14. The word "Gravel" was used by a customer
  15. Wear something RGI branded three days for a week
  16. Turn in an idea to eliminate an audit findings
  17. Turn in one morale booster idea
  18. Know the middle name of three of your co-workers
  19. Help a coworker with one of their daily tasks
  20. Build a relationship with a new customer by knowing 3 facts about them
  21. Ask a customer "How can we service you better?"
  22. Make 5 customers laugh
  23. Give a compliment to each person in your office
  24. Give a customer a HIGH 5!
  25. Turn in a quality Near Miss