Give acomplimentto eachperson inyour officeTell a jokeaboutRockWearsomethingRGI brandedthree days fora weekWork on ahousekeepingitemMake callson a rainyday to drumup businessSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in aqualityNear MissReceive acomplimentfrom acustomerTurn in 1cost ofpoorqualityTurn in onemoraleboosterideaBuild arelationshipwith a newcustomer byknowing 3 factsabout themKnow themiddle nameof three ofyour co-workersZero Errorsweekly ticketactivityreportConvert alarge creditcard customerto an accountholderTurn in anidea toeliminate anaudit findingsWentABOVE &BEYOND forsomeoneMake 5customerslaughGive acustomera HIGH 5!Letcustomers"hear yousmile" all dayThe word"Gravel" wasused by acustomerTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksZERO HERO -Do somethingto prevent orturn a potentialsafety hazardAsk acustomer"How can weservice youbetter?"Give acomplimentto eachperson inyour officeTell a jokeaboutRockWearsomethingRGI brandedthree days fora weekWork on ahousekeepingitemMake callson a rainyday to drumup businessSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in aqualityNear MissReceive acomplimentfrom acustomerTurn in 1cost ofpoorqualityTurn in onemoraleboosterideaBuild arelationshipwith a newcustomer byknowing 3 factsabout themKnow themiddle nameof three ofyour co-workersZero Errorsweekly ticketactivityreportConvert alarge creditcard customerto an accountholderTurn in anidea toeliminate anaudit findingsWentABOVE &BEYOND forsomeoneMake 5customerslaughGive acustomera HIGH 5!Letcustomers"hear yousmile" all dayThe word"Gravel" wasused by acustomerTell a truckdriver youappreciate theand let themknow whySing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksZERO HERO -Do somethingto prevent orturn a potentialsafety hazardAsk acustomer"How can weservice youbetter?"

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a compliment to each person in your office
  2. Tell a joke about Rock
  3. Wear something RGI branded three days for a week
  4. Work on a housekeeping item
  5. Make calls on a rainy day to drum up business
  6. Say good morning to everyone you come in contact with the first 2 hours you are at work
  7. Turn in a quality Near Miss
  8. Receive a compliment from a customer
  9. Turn in 1 cost of poor quality
  10. Turn in one morale booster idea
  11. Build a relationship with a new customer by knowing 3 facts about them
  12. Know the middle name of three of your co-workers
  13. Zero Errors weekly ticket activity report
  14. Convert a large credit card customer to an account holder
  15. Turn in an idea to eliminate an audit findings
  16. Went ABOVE & BEYOND for someone
  17. Make 5 customers laugh
  18. Give a customer a HIGH 5!
  19. Let customers "hear you smile" all day
  20. The word "Gravel" was used by a customer
  21. Tell a truck driver you appreciate the and let them know why
  22. Sing " We Will Rock You" to a co-worker
  23. Help a coworker with one of their daily tasks
  24. ZERO HERO - Do something to prevent or turn a potential safety hazard
  25. Ask a customer "How can we service you better?"