Letcustomers"hear yousmile" all dayHelp acoworkerwith one oftheir dailytasksSing " WeWill RockYou" to aco-workerGive acomplimentto eachperson inyour officeAsk acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerWork on ahousekeepingitemConvert alarge creditcard customerto an accountholderWearsomethingRGI brandedthree days fora weekZERO HERO -Do somethingto prevent orturn a potentialsafety hazardSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in 1cost ofpoorqualityKnow themiddle nameof three ofyour co-workersTell a jokeaboutRockTurn in onemoraleboosterideaBuild arelationshipwith a newcustomer byknowing 3 factsabout themTell a truckdriver youappreciate theand let themknow whyWentABOVE &BEYOND forsomeoneMake 5customerslaughMake callson a rainyday to drumup businessTurn in anidea toeliminate anaudit findingsThe word"Gravel" wasused by acustomerTurn in aqualityNear MissGive acustomera HIGH 5!Zero Errorsweekly ticketactivityreportLetcustomers"hear yousmile" all dayHelp acoworkerwith one oftheir dailytasksSing " WeWill RockYou" to aco-workerGive acomplimentto eachperson inyour officeAsk acustomer"How can weservice youbetter?"Receive acomplimentfrom acustomerWork on ahousekeepingitemConvert alarge creditcard customerto an accountholderWearsomethingRGI brandedthree days fora weekZERO HERO -Do somethingto prevent orturn a potentialsafety hazardSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in 1cost ofpoorqualityKnow themiddle nameof three ofyour co-workersTell a jokeaboutRockTurn in onemoraleboosterideaBuild arelationshipwith a newcustomer byknowing 3 factsabout themTell a truckdriver youappreciate theand let themknow whyWentABOVE &BEYOND forsomeoneMake 5customerslaughMake callson a rainyday to drumup businessTurn in anidea toeliminate anaudit findingsThe word"Gravel" wasused by acustomerTurn in aqualityNear MissGive acustomera HIGH 5!Zero Errorsweekly ticketactivityreport

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let customers "hear you smile" all day
  2. Help a coworker with one of their daily tasks
  3. Sing " We Will Rock You" to a co-worker
  4. Give a compliment to each person in your office
  5. Ask a customer "How can we service you better?"
  6. Receive a compliment from a customer
  7. Work on a housekeeping item
  8. Convert a large credit card customer to an account holder
  9. Wear something RGI branded three days for a week
  10. ZERO HERO - Do something to prevent or turn a potential safety hazard
  11. Say good morning to everyone you come in contact with the first 2 hours you are at work
  12. Turn in 1 cost of poor quality
  13. Know the middle name of three of your co-workers
  14. Tell a joke about Rock
  15. Turn in one morale booster idea
  16. Build a relationship with a new customer by knowing 3 facts about them
  17. Tell a truck driver you appreciate the and let them know why
  18. Went ABOVE & BEYOND for someone
  19. Make 5 customers laugh
  20. Make calls on a rainy day to drum up business
  21. Turn in an idea to eliminate an audit findings
  22. The word "Gravel" was used by a customer
  23. Turn in a quality Near Miss
  24. Give a customer a HIGH 5!
  25. Zero Errors weekly ticket activity report