Give acustomera HIGH 5!WentABOVE &BEYOND forsomeoneSay good morningto everyone youcome in contactwith the first 2hours you are atworkZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerWork on ahousekeepingitemReceive acomplimentfrom acustomerLetcustomers"hear yousmile" all dayWearsomethingRGI brandedthree days fora weekMake callson a rainyday to drumup businessConvert alarge creditcard customerto an accountholderTurn in 1cost ofpoorqualityAsk acustomer"How can weservice youbetter?"Tell a jokeaboutRockZero Errorsweekly ticketactivityreportHelp acoworkerwith one oftheir dailytasksTurn in aqualityNear MissTell a truckdriver youappreciate theand let themknow whyTurn in onemoraleboosterideaSing " WeWill RockYou" to aco-workerKnow themiddle nameof three ofyour co-workersTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themGive acomplimentto eachperson inyour officeMake 5customerslaughGive acustomera HIGH 5!WentABOVE &BEYOND forsomeoneSay good morningto everyone youcome in contactwith the first 2hours you are atworkZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerWork on ahousekeepingitemReceive acomplimentfrom acustomerLetcustomers"hear yousmile" all dayWearsomethingRGI brandedthree days fora weekMake callson a rainyday to drumup businessConvert alarge creditcard customerto an accountholderTurn in 1cost ofpoorqualityAsk acustomer"How can weservice youbetter?"Tell a jokeaboutRockZero Errorsweekly ticketactivityreportHelp acoworkerwith one oftheir dailytasksTurn in aqualityNear MissTell a truckdriver youappreciate theand let themknow whyTurn in onemoraleboosterideaSing " WeWill RockYou" to aco-workerKnow themiddle nameof three ofyour co-workersTurn in anidea toeliminate anaudit findingsBuild arelationshipwith a newcustomer byknowing 3 factsabout themGive acomplimentto eachperson inyour officeMake 5customerslaugh

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a customer a HIGH 5!
  2. Went ABOVE & BEYOND for someone
  3. Say good morning to everyone you come in contact with the first 2 hours you are at work
  4. ZERO HERO - Do something to prevent or turn a potential safety hazard
  5. The word "Gravel" was used by a customer
  6. Work on a housekeeping item
  7. Receive a compliment from a customer
  8. Let customers "hear you smile" all day
  9. Wear something RGI branded three days for a week
  10. Make calls on a rainy day to drum up business
  11. Convert a large credit card customer to an account holder
  12. Turn in 1 cost of poor quality
  13. Ask a customer "How can we service you better?"
  14. Tell a joke about Rock
  15. Zero Errors weekly ticket activity report
  16. Help a coworker with one of their daily tasks
  17. Turn in a quality Near Miss
  18. Tell a truck driver you appreciate the and let them know why
  19. Turn in one morale booster idea
  20. Sing " We Will Rock You" to a co-worker
  21. Know the middle name of three of your co-workers
  22. Turn in an idea to eliminate an audit findings
  23. Build a relationship with a new customer by knowing 3 facts about them
  24. Give a compliment to each person in your office
  25. Make 5 customers laugh