Know themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeLetcustomers"hear yousmile" all dayBuild arelationshipwith a newcustomer byknowing 3 factsabout themWork on ahousekeepingitemTell a truckdriver youappreciate theand let themknow whyMake 5customerslaughTurn in aqualityNear MissSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksConvert alarge creditcard customerto an accountholderAsk acustomer"How can weservice youbetter?"Turn in 1cost ofpoorqualitySay good morningto everyone youcome in contactwith the first 2hours you are atworkZero Errorsweekly ticketactivityreportTell a jokeaboutRockZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerWearsomethingRGI brandedthree days fora weekMake callson a rainyday to drumup businessGive acustomera HIGH 5!Turn in anidea toeliminate anaudit findingsTurn in onemoraleboosterideaWentABOVE &BEYOND forsomeoneReceive acomplimentfrom acustomerKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeLetcustomers"hear yousmile" all dayBuild arelationshipwith a newcustomer byknowing 3 factsabout themWork on ahousekeepingitemTell a truckdriver youappreciate theand let themknow whyMake 5customerslaughTurn in aqualityNear MissSing " WeWill RockYou" to aco-workerHelp acoworkerwith one oftheir dailytasksConvert alarge creditcard customerto an accountholderAsk acustomer"How can weservice youbetter?"Turn in 1cost ofpoorqualitySay good morningto everyone youcome in contactwith the first 2hours you are atworkZero Errorsweekly ticketactivityreportTell a jokeaboutRockZERO HERO -Do somethingto prevent orturn a potentialsafety hazardThe word"Gravel" wasused by acustomerWearsomethingRGI brandedthree days fora weekMake callson a rainyday to drumup businessGive acustomera HIGH 5!Turn in anidea toeliminate anaudit findingsTurn in onemoraleboosterideaWentABOVE &BEYOND forsomeoneReceive acomplimentfrom acustomer

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Know the middle name of three of your co-workers
  2. Give a compliment to each person in your office
  3. Let customers "hear you smile" all day
  4. Build a relationship with a new customer by knowing 3 facts about them
  5. Work on a housekeeping item
  6. Tell a truck driver you appreciate the and let them know why
  7. Make 5 customers laugh
  8. Turn in a quality Near Miss
  9. Sing " We Will Rock You" to a co-worker
  10. Help a coworker with one of their daily tasks
  11. Convert a large credit card customer to an account holder
  12. Ask a customer "How can we service you better?"
  13. Turn in 1 cost of poor quality
  14. Say good morning to everyone you come in contact with the first 2 hours you are at work
  15. Zero Errors weekly ticket activity report
  16. Tell a joke about Rock
  17. ZERO HERO - Do something to prevent or turn a potential safety hazard
  18. The word "Gravel" was used by a customer
  19. Wear something RGI branded three days for a week
  20. Make calls on a rainy day to drum up business
  21. Give a customer a HIGH 5!
  22. Turn in an idea to eliminate an audit findings
  23. Turn in one morale booster idea
  24. Went ABOVE & BEYOND for someone
  25. Receive a compliment from a customer