Give acomplimentto eachperson inyour officeHelp acoworkerwith one oftheir dailytasksGive acustomera HIGH 5!Turn in aqualityNear MissThe word"Gravel" wasused by acustomerTell a jokeaboutRockZero Errorsweekly ticketactivityreportSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in onemoraleboosterideaReceive acomplimentfrom acustomerWork on ahousekeepingitemWentABOVE &BEYOND forsomeoneMake callson a rainyday to drumup businessSing " WeWill RockYou" to aco-workerTurn in anidea toeliminate anaudit findingsMake 5customerslaughTurn in 1cost ofpoorqualityLetcustomers"hear yousmile" all dayBuild arelationshipwith a newcustomer byknowing 3 factsabout themConvert alarge creditcard customerto an accountholderAsk acustomer"How can weservice youbetter?"Tell a truckdriver youappreciate theand let themknow whyZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWearsomethingRGI brandedthree days fora weekKnow themiddle nameof three ofyour co-workersGive acomplimentto eachperson inyour officeHelp acoworkerwith one oftheir dailytasksGive acustomera HIGH 5!Turn in aqualityNear MissThe word"Gravel" wasused by acustomerTell a jokeaboutRockZero Errorsweekly ticketactivityreportSay good morningto everyone youcome in contactwith the first 2hours you are atworkTurn in onemoraleboosterideaReceive acomplimentfrom acustomerWork on ahousekeepingitemWentABOVE &BEYOND forsomeoneMake callson a rainyday to drumup businessSing " WeWill RockYou" to aco-workerTurn in anidea toeliminate anaudit findingsMake 5customerslaughTurn in 1cost ofpoorqualityLetcustomers"hear yousmile" all dayBuild arelationshipwith a newcustomer byknowing 3 factsabout themConvert alarge creditcard customerto an accountholderAsk acustomer"How can weservice youbetter?"Tell a truckdriver youappreciate theand let themknow whyZERO HERO -Do somethingto prevent orturn a potentialsafety hazardWearsomethingRGI brandedthree days fora weekKnow themiddle nameof three ofyour co-workers

RGI CUSTOMER SERVICE- ROCKO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a compliment to each person in your office
  2. Help a coworker with one of their daily tasks
  3. Give a customer a HIGH 5!
  4. Turn in a quality Near Miss
  5. The word "Gravel" was used by a customer
  6. Tell a joke about Rock
  7. Zero Errors weekly ticket activity report
  8. Say good morning to everyone you come in contact with the first 2 hours you are at work
  9. Turn in one morale booster idea
  10. Receive a compliment from a customer
  11. Work on a housekeeping item
  12. Went ABOVE & BEYOND for someone
  13. Make calls on a rainy day to drum up business
  14. Sing " We Will Rock You" to a co-worker
  15. Turn in an idea to eliminate an audit findings
  16. Make 5 customers laugh
  17. Turn in 1 cost of poor quality
  18. Let customers "hear you smile" all day
  19. Build a relationship with a new customer by knowing 3 facts about them
  20. Convert a large credit card customer to an account holder
  21. Ask a customer "How can we service you better?"
  22. Tell a truck driver you appreciate the and let them know why
  23. ZERO HERO - Do something to prevent or turn a potential safety hazard
  24. Wear something RGI branded three days for a week
  25. Know the middle name of three of your co-workers