(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
B-OPEN A CHECKING ACCOUNT
O-EDUCATE CUSTOMER ON RECENT SCAMS
B-TALK ABOUT CARD CONTROLS
G-TALK WITH BUSINESS ABOUT MERCHANT SERVICES
G-LET CUSTOMER KNOW THEY HAVE ACCESS TO AN F.I. WITH PSI
O-DISCUSS MOBILE APP FEATURES
N-INTRODUCE BRANCH MANAGER TO A CUSTOMER
I-ASK A CUSTOMER THEIR PLANS FOR THE DAY
N-ASK NON-CUSTOMER IF THEY'RE HAPPY WITH THEIR BANK
I-INTRODUCE YOURSELF TO A CUSTOMER
I-MENTION P-2-P
I-LEARN A CUSTOMER'S NAME
O-DISCUSS BILL PAY
B-THANK A CUSTOMER FOR COMING IN
N-TALK ABOUT HELOC
G-MENTION CD RATES
N-TALK ABOUT TEXT/EMAIL ALERTS
N-BRING UP CREDIT CARDS
G-DEMO MOBILE DEPOSIT
B-IDENTIFY A BETTER ACCOUNT FOR CUSTOMER
G-ADDRESS CUSTOMER BY NAME WHEN THEY WALK IN BRANCH
O-MENTION PUB BUSINESS ACCOUNTS
B-TALKABOUT ONLINE BANKING
I-FOLLOW-UP ABOUT A PREVIOUS CONVERSATION WITH CUSTOMER