Client'sinitialsare C.R.Callercamthroughfully Id'd5 calls ina rowwithout atransferAppreciationstatementCompletelysatisfiedclientAknowledge/EmpathyCaller waspartiallyauthen-ticatedClient DOBis soon(say happybirthday)ConfirmServicerequestCall youthink wasa 10CompletecallopeningNail thecallclosingDosomethingabove andbeyondNail theRecap/closingEducatefortomorrowServicemultiplelines ofbusinessHelp aclient logonlineYou saysomethingthat madethem smile5 calls ina rowwithoutusing holdUsetheEVTCall youthink wasa 10Stats are"green"accrossthe boardClient moodnoticeablyimprovedduring callUse asmartformClient'sinitialsare C.R.Callercamthroughfully Id'd5 calls ina rowwithout atransferAppreciationstatementCompletelysatisfiedclientAknowledge/EmpathyCaller waspartiallyauthen-ticatedClient DOBis soon(say happybirthday)ConfirmServicerequestCall youthink wasa 10CompletecallopeningNail thecallclosingDosomethingabove andbeyondNail theRecap/closingEducatefortomorrowServicemultiplelines ofbusinessHelp aclient logonlineYou saysomethingthat madethem smile5 calls ina rowwithoutusing holdUsetheEVTCall youthink wasa 10Stats are"green"accrossthe boardClient moodnoticeablyimprovedduring callUse asmartform

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client's initials are C.R.
  2. Caller cam through fully Id'd
  3. 5 calls in a row without a transfer
  4. Appreciation statement
  5. Completely satisfied client
  6. Aknowledge/Empathy
  7. Caller was partially authen-ticated
  8. Client DOB is soon (say happy birthday)
  9. Confirm Service request
  10. Call you think was a 10
  11. Complete call opening
  12. Nail the call closing
  13. Do something above and beyond
  14. Nail the Recap/ closing
  15. Educate for tomorrow
  16. Service multiple lines of business
  17. Help a client log online
  18. You say something that made them smile
  19. 5 calls in a row without using hold
  20. Use the EVT
  21. Call you think was a 10
  22. Stats are "green" accross the board
  23. Client mood noticeably improved during call
  24. Use a smartform