UsetheEVTAknowledge/EmpathyCaller waspartiallyauthen-ticatedNail thecallclosingCall youthink wasa 10CompletecallopeningClient DOBis soon(say happybirthday)Nail theRecap/closingAppreciationstatementHelp aclient logonlineDosomethingabove andbeyondCompletelysatisfiedclientYou saysomethingthat madethem smileServicemultiplelines ofbusinessEducatefortomorrowCallercamthroughfully Id'dCall youthink wasa 10Use asmartformClient moodnoticeablyimprovedduring callConfirmServicerequest5 calls ina rowwithoutusing holdClient'sinitialsare C.R.Stats are"green"accrossthe board5 calls ina rowwithout atransferUsetheEVTAknowledge/EmpathyCaller waspartiallyauthen-ticatedNail thecallclosingCall youthink wasa 10CompletecallopeningClient DOBis soon(say happybirthday)Nail theRecap/closingAppreciationstatementHelp aclient logonlineDosomethingabove andbeyondCompletelysatisfiedclientYou saysomethingthat madethem smileServicemultiplelines ofbusinessEducatefortomorrowCallercamthroughfully Id'dCall youthink wasa 10Use asmartformClient moodnoticeablyimprovedduring callConfirmServicerequest5 calls ina rowwithoutusing holdClient'sinitialsare C.R.Stats are"green"accrossthe board5 calls ina rowwithout atransfer

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the EVT
  2. Aknowledge/Empathy
  3. Caller was partially authen-ticated
  4. Nail the call closing
  5. Call you think was a 10
  6. Complete call opening
  7. Client DOB is soon (say happy birthday)
  8. Nail the Recap/ closing
  9. Appreciation statement
  10. Help a client log online
  11. Do something above and beyond
  12. Completely satisfied client
  13. You say something that made them smile
  14. Service multiple lines of business
  15. Educate for tomorrow
  16. Caller cam through fully Id'd
  17. Call you think was a 10
  18. Use a smartform
  19. Client mood noticeably improved during call
  20. Confirm Service request
  21. 5 calls in a row without using hold
  22. Client's initials are C.R.
  23. Stats are "green" accross the board
  24. 5 calls in a row without a transfer