ConfirmServicerequestClient moodnoticeablyimprovedduring callUsetheEVTStats are"green"accrossthe boardHelp aclient logonlineCallercamthroughfully Id'dAppreciationstatementYou saysomethingthat madethem smileCall youthink wasa 10Client'sinitialsare C.R.Servicemultiplelines ofbusinessClient DOBis soon(say happybirthday)Nail thecallclosingAknowledge/Empathy5 calls ina rowwithoutusing holdCompletelysatisfiedclientUse asmartform5 calls ina rowwithout atransferNail theRecap/closingCall youthink wasa 10CompletecallopeningEducatefortomorrowDosomethingabove andbeyondCaller waspartiallyauthen-ticatedConfirmServicerequestClient moodnoticeablyimprovedduring callUsetheEVTStats are"green"accrossthe boardHelp aclient logonlineCallercamthroughfully Id'dAppreciationstatementYou saysomethingthat madethem smileCall youthink wasa 10Client'sinitialsare C.R.Servicemultiplelines ofbusinessClient DOBis soon(say happybirthday)Nail thecallclosingAknowledge/Empathy5 calls ina rowwithoutusing holdCompletelysatisfiedclientUse asmartform5 calls ina rowwithout atransferNail theRecap/closingCall youthink wasa 10CompletecallopeningEducatefortomorrowDosomethingabove andbeyondCaller waspartiallyauthen-ticated

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm Service request
  2. Client mood noticeably improved during call
  3. Use the EVT
  4. Stats are "green" accross the board
  5. Help a client log online
  6. Caller cam through fully Id'd
  7. Appreciation statement
  8. You say something that made them smile
  9. Call you think was a 10
  10. Client's initials are C.R.
  11. Service multiple lines of business
  12. Client DOB is soon (say happy birthday)
  13. Nail the call closing
  14. Aknowledge/Empathy
  15. 5 calls in a row without using hold
  16. Completely satisfied client
  17. Use a smartform
  18. 5 calls in a row without a transfer
  19. Nail the Recap/ closing
  20. Call you think was a 10
  21. Complete call opening
  22. Educate for tomorrow
  23. Do something above and beyond
  24. Caller was partially authen-ticated