Client'sinitialsare C.R.Stats are"green"accrossthe boardCompletelysatisfiedclientEducatefortomorrowCallercamthroughfully Id'dUsetheEVTAknowledge/EmpathyYou saysomethingthat madethem smileCaller waspartiallyauthen-ticatedCall youthink wasa 10Dosomethingabove andbeyondCompletecallopeningUse asmartform5 calls ina rowwithoutusing holdClient DOBis soon(say happybirthday)AppreciationstatementNail thecallclosing5 calls ina rowwithout atransferCall youthink wasa 10Nail theRecap/closingServicemultiplelines ofbusinessHelp aclient logonlineClient moodnoticeablyimprovedduring callConfirmServicerequestClient'sinitialsare C.R.Stats are"green"accrossthe boardCompletelysatisfiedclientEducatefortomorrowCallercamthroughfully Id'dUsetheEVTAknowledge/EmpathyYou saysomethingthat madethem smileCaller waspartiallyauthen-ticatedCall youthink wasa 10Dosomethingabove andbeyondCompletecallopeningUse asmartform5 calls ina rowwithoutusing holdClient DOBis soon(say happybirthday)AppreciationstatementNail thecallclosing5 calls ina rowwithout atransferCall youthink wasa 10Nail theRecap/closingServicemultiplelines ofbusinessHelp aclient logonlineClient moodnoticeablyimprovedduring callConfirmServicerequest

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client's initials are C.R.
  2. Stats are "green" accross the board
  3. Completely satisfied client
  4. Educate for tomorrow
  5. Caller cam through fully Id'd
  6. Use the EVT
  7. Aknowledge/Empathy
  8. You say something that made them smile
  9. Caller was partially authen-ticated
  10. Call you think was a 10
  11. Do something above and beyond
  12. Complete call opening
  13. Use a smartform
  14. 5 calls in a row without using hold
  15. Client DOB is soon (say happy birthday)
  16. Appreciation statement
  17. Nail the call closing
  18. 5 calls in a row without a transfer
  19. Call you think was a 10
  20. Nail the Recap/ closing
  21. Service multiple lines of business
  22. Help a client log online
  23. Client mood noticeably improved during call
  24. Confirm Service request