Caller waspartiallyauthen-ticatedServicemultiplelines ofbusiness5 calls ina rowwithoutusing holdDosomethingabove andbeyondCall youthink wasa 10Call youthink wasa 10AppreciationstatementCompletelysatisfiedclientNail theRecap/closingHelp aclient logonlineCompletecallopening5 calls ina rowwithout atransferClient'sinitialsare C.R.You saysomethingthat madethem smileClient moodnoticeablyimprovedduring callNail thecallclosingAknowledge/EmpathyCallercamthroughfully Id'dClient DOBis soon(say happybirthday)ConfirmServicerequestUsetheEVTStats are"green"accrossthe boardUse asmartformEducatefortomorrowCaller waspartiallyauthen-ticatedServicemultiplelines ofbusiness5 calls ina rowwithoutusing holdDosomethingabove andbeyondCall youthink wasa 10Call youthink wasa 10AppreciationstatementCompletelysatisfiedclientNail theRecap/closingHelp aclient logonlineCompletecallopening5 calls ina rowwithout atransferClient'sinitialsare C.R.You saysomethingthat madethem smileClient moodnoticeablyimprovedduring callNail thecallclosingAknowledge/EmpathyCallercamthroughfully Id'dClient DOBis soon(say happybirthday)ConfirmServicerequestUsetheEVTStats are"green"accrossthe boardUse asmartformEducatefortomorrow

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller was partially authen-ticated
  2. Service multiple lines of business
  3. 5 calls in a row without using hold
  4. Do something above and beyond
  5. Call you think was a 10
  6. Call you think was a 10
  7. Appreciation statement
  8. Completely satisfied client
  9. Nail the Recap/ closing
  10. Help a client log online
  11. Complete call opening
  12. 5 calls in a row without a transfer
  13. Client's initials are C.R.
  14. You say something that made them smile
  15. Client mood noticeably improved during call
  16. Nail the call closing
  17. Aknowledge/Empathy
  18. Caller cam through fully Id'd
  19. Client DOB is soon (say happy birthday)
  20. Confirm Service request
  21. Use the EVT
  22. Stats are "green" accross the board
  23. Use a smartform
  24. Educate for tomorrow