Completecallopening5 calls ina rowwithout atransferConfirmServicerequestUsetheEVTAppreciationstatementClient DOBis soon(say happybirthday)5 calls ina rowwithoutusing holdCall youthink wasa 10Callercamthroughfully Id'dNail theRecap/closingNail thecallclosingUse asmartformAknowledge/EmpathyEducatefortomorrowServicemultiplelines ofbusinessClient'sinitialsare C.R.Help aclient logonlineStats are"green"accrossthe boardYou saysomethingthat madethem smileClient moodnoticeablyimprovedduring callCompletelysatisfiedclientCall youthink wasa 10Caller waspartiallyauthen-ticatedDosomethingabove andbeyondCompletecallopening5 calls ina rowwithout atransferConfirmServicerequestUsetheEVTAppreciationstatementClient DOBis soon(say happybirthday)5 calls ina rowwithoutusing holdCall youthink wasa 10Callercamthroughfully Id'dNail theRecap/closingNail thecallclosingUse asmartformAknowledge/EmpathyEducatefortomorrowServicemultiplelines ofbusinessClient'sinitialsare C.R.Help aclient logonlineStats are"green"accrossthe boardYou saysomethingthat madethem smileClient moodnoticeablyimprovedduring callCompletelysatisfiedclientCall youthink wasa 10Caller waspartiallyauthen-ticatedDosomethingabove andbeyond

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete call opening
  2. 5 calls in a row without a transfer
  3. Confirm Service request
  4. Use the EVT
  5. Appreciation statement
  6. Client DOB is soon (say happy birthday)
  7. 5 calls in a row without using hold
  8. Call you think was a 10
  9. Caller cam through fully Id'd
  10. Nail the Recap/ closing
  11. Nail the call closing
  12. Use a smartform
  13. Aknowledge/Empathy
  14. Educate for tomorrow
  15. Service multiple lines of business
  16. Client's initials are C.R.
  17. Help a client log online
  18. Stats are "green" accross the board
  19. You say something that made them smile
  20. Client mood noticeably improved during call
  21. Completely satisfied client
  22. Call you think was a 10
  23. Caller was partially authen-ticated
  24. Do something above and beyond