Callercamthroughfully Id'dCompletecallopeningClient'sinitialsare C.R.Caller waspartiallyauthen-ticatedUse asmartformCompletelysatisfiedclientNail theRecap/closingServicemultiplelines ofbusinessCall youthink wasa 10Client DOBis soon(say happybirthday)Help aclient logonlineConfirmServicerequestEducatefortomorrowNail thecallclosing5 calls ina rowwithout atransferYou saysomethingthat madethem smileCall youthink wasa 10Dosomethingabove andbeyondAppreciationstatementClient moodnoticeablyimprovedduring callUsetheEVTStats are"green"accrossthe boardAknowledge/Empathy5 calls ina rowwithoutusing holdCallercamthroughfully Id'dCompletecallopeningClient'sinitialsare C.R.Caller waspartiallyauthen-ticatedUse asmartformCompletelysatisfiedclientNail theRecap/closingServicemultiplelines ofbusinessCall youthink wasa 10Client DOBis soon(say happybirthday)Help aclient logonlineConfirmServicerequestEducatefortomorrowNail thecallclosing5 calls ina rowwithout atransferYou saysomethingthat madethem smileCall youthink wasa 10Dosomethingabove andbeyondAppreciationstatementClient moodnoticeablyimprovedduring callUsetheEVTStats are"green"accrossthe boardAknowledge/Empathy5 calls ina rowwithoutusing hold

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller cam through fully Id'd
  2. Complete call opening
  3. Client's initials are C.R.
  4. Caller was partially authen-ticated
  5. Use a smartform
  6. Completely satisfied client
  7. Nail the Recap/ closing
  8. Service multiple lines of business
  9. Call you think was a 10
  10. Client DOB is soon (say happy birthday)
  11. Help a client log online
  12. Confirm Service request
  13. Educate for tomorrow
  14. Nail the call closing
  15. 5 calls in a row without a transfer
  16. You say something that made them smile
  17. Call you think was a 10
  18. Do something above and beyond
  19. Appreciation statement
  20. Client mood noticeably improved during call
  21. Use the EVT
  22. Stats are "green" accross the board
  23. Aknowledge/Empathy
  24. 5 calls in a row without using hold