Client moodnoticeablyimprovedduring callUse asmartformUsetheEVT5 calls ina rowwithout atransferYou saysomethingthat madethem smileNail thecallclosingEducatefortomorrowStats are"green"accrossthe boardHelp aclient logonlineClient DOBis soon(say happybirthday)Client'sinitialsare C.R.Nail theRecap/closingAppreciationstatementConfirmServicerequest5 calls ina rowwithoutusing holdCaller waspartiallyauthen-ticatedCall youthink wasa 10CompletecallopeningAknowledgeor EmpathyServicemultiplelines ofbusinessCall youthink wasa 10Dosomethingabove andbeyondCallercamthroughfully Id'dCompletelysatisfiedclientClient moodnoticeablyimprovedduring callUse asmartformUsetheEVT5 calls ina rowwithout atransferYou saysomethingthat madethem smileNail thecallclosingEducatefortomorrowStats are"green"accrossthe boardHelp aclient logonlineClient DOBis soon(say happybirthday)Client'sinitialsare C.R.Nail theRecap/closingAppreciationstatementConfirmServicerequest5 calls ina rowwithoutusing holdCaller waspartiallyauthen-ticatedCall youthink wasa 10CompletecallopeningAknowledgeor EmpathyServicemultiplelines ofbusinessCall youthink wasa 10Dosomethingabove andbeyondCallercamthroughfully Id'dCompletelysatisfiedclient

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client mood noticeably improved during call
  2. Use a smartform
  3. Use the EVT
  4. 5 calls in a row without a transfer
  5. You say something that made them smile
  6. Nail the call closing
  7. Educate for tomorrow
  8. Stats are "green" accross the board
  9. Help a client log online
  10. Client DOB is soon (say happy birthday)
  11. Client's initials are C.R.
  12. Nail the Recap/ closing
  13. Appreciation statement
  14. Confirm Service request
  15. 5 calls in a row without using hold
  16. Caller was partially authen-ticated
  17. Call you think was a 10
  18. Complete call opening
  19. Aknowledge or Empathy
  20. Service multiple lines of business
  21. Call you think was a 10
  22. Do something above and beyond
  23. Caller cam through fully Id'd
  24. Completely satisfied client