Client'sinitialsare C.R.Aknowledgeor EmpathyAppreciationstatementCall youthink wasa 105 calls ina rowwithout atransferCompletecallopeningHelp aclient logonlineUsetheEVTCallercamthroughfully Id'dDosomethingabove andbeyondUse asmartformNail thecallclosingCall youthink wasa 10Stats are"green"accrossthe board5 calls ina rowwithoutusing holdClient moodnoticeablyimprovedduring callNail theRecap/closingCompletelysatisfiedclientClient DOBis soon(say happybirthday)Servicemultiplelines ofbusinessConfirmServicerequestCaller waspartiallyauthen-ticatedEducatefortomorrowYou saysomethingthat madethem smileClient'sinitialsare C.R.Aknowledgeor EmpathyAppreciationstatementCall youthink wasa 105 calls ina rowwithout atransferCompletecallopeningHelp aclient logonlineUsetheEVTCallercamthroughfully Id'dDosomethingabove andbeyondUse asmartformNail thecallclosingCall youthink wasa 10Stats are"green"accrossthe board5 calls ina rowwithoutusing holdClient moodnoticeablyimprovedduring callNail theRecap/closingCompletelysatisfiedclientClient DOBis soon(say happybirthday)Servicemultiplelines ofbusinessConfirmServicerequestCaller waspartiallyauthen-ticatedEducatefortomorrowYou saysomethingthat madethem smile

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client's initials are C.R.
  2. Aknowledge or Empathy
  3. Appreciation statement
  4. Call you think was a 10
  5. 5 calls in a row without a transfer
  6. Complete call opening
  7. Help a client log online
  8. Use the EVT
  9. Caller cam through fully Id'd
  10. Do something above and beyond
  11. Use a smartform
  12. Nail the call closing
  13. Call you think was a 10
  14. Stats are "green" accross the board
  15. 5 calls in a row without using hold
  16. Client mood noticeably improved during call
  17. Nail the Recap/ closing
  18. Completely satisfied client
  19. Client DOB is soon (say happy birthday)
  20. Service multiple lines of business
  21. Confirm Service request
  22. Caller was partially authen-ticated
  23. Educate for tomorrow
  24. You say something that made them smile