Call youthink wasa 10You saysomethingthat madethem smile5 calls ina rowwithout atransferCaller waspartiallyauthen-ticated5 calls ina rowwithoutusing holdCall youthink wasa 10Use asmartformEducatefortomorrowAppreciationstatementAknowledgeor EmpathyDosomethingabove andbeyondConfirmServicerequestNail theRecap/closingHelp aclient logonlineCallercamthroughfully Id'dClient DOBis soon(say happybirthday)Client moodnoticeablyimprovedduring callClient'sinitialsare C.R.Stats are"green"accrossthe boardCompletelysatisfiedclientCompletecallopeningServicemultiplelines ofbusinessNail thecallclosingUsetheEVTCall youthink wasa 10You saysomethingthat madethem smile5 calls ina rowwithout atransferCaller waspartiallyauthen-ticated5 calls ina rowwithoutusing holdCall youthink wasa 10Use asmartformEducatefortomorrowAppreciationstatementAknowledgeor EmpathyDosomethingabove andbeyondConfirmServicerequestNail theRecap/closingHelp aclient logonlineCallercamthroughfully Id'dClient DOBis soon(say happybirthday)Client moodnoticeablyimprovedduring callClient'sinitialsare C.R.Stats are"green"accrossthe boardCompletelysatisfiedclientCompletecallopeningServicemultiplelines ofbusinessNail thecallclosingUsetheEVT

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call you think was a 10
  2. You say something that made them smile
  3. 5 calls in a row without a transfer
  4. Caller was partially authen-ticated
  5. 5 calls in a row without using hold
  6. Call you think was a 10
  7. Use a smartform
  8. Educate for tomorrow
  9. Appreciation statement
  10. Aknowledge or Empathy
  11. Do something above and beyond
  12. Confirm Service request
  13. Nail the Recap/ closing
  14. Help a client log online
  15. Caller cam through fully Id'd
  16. Client DOB is soon (say happy birthday)
  17. Client mood noticeably improved during call
  18. Client's initials are C.R.
  19. Stats are "green" accross the board
  20. Completely satisfied client
  21. Complete call opening
  22. Service multiple lines of business
  23. Nail the call closing
  24. Use the EVT