Nail thecallclosingAknowledgeor EmpathyClient'sinitialsare C.R.AppreciationstatementUse asmartformCompletelysatisfiedclientConfirmServicerequestCaller waspartiallyauthen-ticatedCall youthink wasa 10Client DOBis soon(say happybirthday)UsetheEVTCompletecallopeningStats are"green"accrossthe boardClient moodnoticeablyimprovedduring callCallercamthroughfully Id'dServicemultiplelines ofbusiness5 calls ina rowwithout atransferDosomethingabove andbeyondCall youthink wasa 10Nail theRecap/closingEducatefortomorrow5 calls ina rowwithoutusing holdHelp aclient logonlineYou saysomethingthat madethem smileNail thecallclosingAknowledgeor EmpathyClient'sinitialsare C.R.AppreciationstatementUse asmartformCompletelysatisfiedclientConfirmServicerequestCaller waspartiallyauthen-ticatedCall youthink wasa 10Client DOBis soon(say happybirthday)UsetheEVTCompletecallopeningStats are"green"accrossthe boardClient moodnoticeablyimprovedduring callCallercamthroughfully Id'dServicemultiplelines ofbusiness5 calls ina rowwithout atransferDosomethingabove andbeyondCall youthink wasa 10Nail theRecap/closingEducatefortomorrow5 calls ina rowwithoutusing holdHelp aclient logonlineYou saysomethingthat madethem smile

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nail the call closing
  2. Aknowledge or Empathy
  3. Client's initials are C.R.
  4. Appreciation statement
  5. Use a smartform
  6. Completely satisfied client
  7. Confirm Service request
  8. Caller was partially authen-ticated
  9. Call you think was a 10
  10. Client DOB is soon (say happy birthday)
  11. Use the EVT
  12. Complete call opening
  13. Stats are "green" accross the board
  14. Client mood noticeably improved during call
  15. Caller cam through fully Id'd
  16. Service multiple lines of business
  17. 5 calls in a row without a transfer
  18. Do something above and beyond
  19. Call you think was a 10
  20. Nail the Recap/ closing
  21. Educate for tomorrow
  22. 5 calls in a row without using hold
  23. Help a client log online
  24. You say something that made them smile