Nail theRecap/closingAknowledgeor EmpathyDosomethingabove andbeyondEducatefortomorrowStats are"green"accrossthe boardCallercamthroughfully Id'dCall youthink wasa 10Caller waspartiallyauthen-ticatedConfirmServicerequestHelp aclient logonlineClient'sinitialsare C.R.CompletecallopeningUse asmartform5 calls ina rowwithoutusing holdAppreciationstatementUsetheEVT5 calls ina rowwithout atransferClient DOBis soon(say happybirthday)CompletelysatisfiedclientClient moodnoticeablyimprovedduring callCall youthink wasa 10Servicemultiplelines ofbusinessYou saysomethingthat madethem smileNail thecallclosingNail theRecap/closingAknowledgeor EmpathyDosomethingabove andbeyondEducatefortomorrowStats are"green"accrossthe boardCallercamthroughfully Id'dCall youthink wasa 10Caller waspartiallyauthen-ticatedConfirmServicerequestHelp aclient logonlineClient'sinitialsare C.R.CompletecallopeningUse asmartform5 calls ina rowwithoutusing holdAppreciationstatementUsetheEVT5 calls ina rowwithout atransferClient DOBis soon(say happybirthday)CompletelysatisfiedclientClient moodnoticeablyimprovedduring callCall youthink wasa 10Servicemultiplelines ofbusinessYou saysomethingthat madethem smileNail thecallclosing

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nail the Recap/ closing
  2. Aknowledge or Empathy
  3. Do something above and beyond
  4. Educate for tomorrow
  5. Stats are "green" accross the board
  6. Caller cam through fully Id'd
  7. Call you think was a 10
  8. Caller was partially authen-ticated
  9. Confirm Service request
  10. Help a client log online
  11. Client's initials are C.R.
  12. Complete call opening
  13. Use a smartform
  14. 5 calls in a row without using hold
  15. Appreciation statement
  16. Use the EVT
  17. 5 calls in a row without a transfer
  18. Client DOB is soon (say happy birthday)
  19. Completely satisfied client
  20. Client mood noticeably improved during call
  21. Call you think was a 10
  22. Service multiple lines of business
  23. You say something that made them smile
  24. Nail the call closing