Nail thecallclosing5 calls ina rowwithout atransferAknowledgeor EmpathyClient moodnoticeablyimprovedduring call5 calls ina rowwithoutusing holdCall youthink wasa 10EducatefortomorrowCompletecallopeningDosomethingabove andbeyondServicemultiplelines ofbusinessCaller waspartiallyauthen-ticatedNail theRecap/closingAppreciationstatementCallercamthroughfully Id'dClient DOBis soon(say happybirthday)Help aclient logonlineClient'sinitialsare C.R.Call youthink wasa 10You saysomethingthat madethem smileUsetheEVTConfirmServicerequestCompletelysatisfiedclientUse asmartformStats are"green"accrossthe boardNail thecallclosing5 calls ina rowwithout atransferAknowledgeor EmpathyClient moodnoticeablyimprovedduring call5 calls ina rowwithoutusing holdCall youthink wasa 10EducatefortomorrowCompletecallopeningDosomethingabove andbeyondServicemultiplelines ofbusinessCaller waspartiallyauthen-ticatedNail theRecap/closingAppreciationstatementCallercamthroughfully Id'dClient DOBis soon(say happybirthday)Help aclient logonlineClient'sinitialsare C.R.Call youthink wasa 10You saysomethingthat madethem smileUsetheEVTConfirmServicerequestCompletelysatisfiedclientUse asmartformStats are"green"accrossthe board

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nail the call closing
  2. 5 calls in a row without a transfer
  3. Aknowledge or Empathy
  4. Client mood noticeably improved during call
  5. 5 calls in a row without using hold
  6. Call you think was a 10
  7. Educate for tomorrow
  8. Complete call opening
  9. Do something above and beyond
  10. Service multiple lines of business
  11. Caller was partially authen-ticated
  12. Nail the Recap/ closing
  13. Appreciation statement
  14. Caller cam through fully Id'd
  15. Client DOB is soon (say happy birthday)
  16. Help a client log online
  17. Client's initials are C.R.
  18. Call you think was a 10
  19. You say something that made them smile
  20. Use the EVT
  21. Confirm Service request
  22. Completely satisfied client
  23. Use a smartform
  24. Stats are "green" accross the board