Client'sinitialsare C.R.Dosomethingabove andbeyondNail theRecap/closingNail thecallclosingYou saysomethingthat madethem smileAknowledgeor EmpathyCall youthink wasa 10Client moodnoticeablyimprovedduring call5 calls ina rowwithoutusing holdConfirmServicerequestStats are"green"accrossthe boardCaller waspartiallyauthen-ticated5 calls ina rowwithout atransferHelp aclient logonlineEducatefortomorrowCallercamthroughfully Id'dServicemultiplelines ofbusinessCompletelysatisfiedclientUsetheEVTAppreciationstatementCompletecallopeningUse asmartformClient DOBis soon(say happybirthday)Call youthink wasa 10Client'sinitialsare C.R.Dosomethingabove andbeyondNail theRecap/closingNail thecallclosingYou saysomethingthat madethem smileAknowledgeor EmpathyCall youthink wasa 10Client moodnoticeablyimprovedduring call5 calls ina rowwithoutusing holdConfirmServicerequestStats are"green"accrossthe boardCaller waspartiallyauthen-ticated5 calls ina rowwithout atransferHelp aclient logonlineEducatefortomorrowCallercamthroughfully Id'dServicemultiplelines ofbusinessCompletelysatisfiedclientUsetheEVTAppreciationstatementCompletecallopeningUse asmartformClient DOBis soon(say happybirthday)Call youthink wasa 10

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client's initials are C.R.
  2. Do something above and beyond
  3. Nail the Recap/ closing
  4. Nail the call closing
  5. You say something that made them smile
  6. Aknowledge or Empathy
  7. Call you think was a 10
  8. Client mood noticeably improved during call
  9. 5 calls in a row without using hold
  10. Confirm Service request
  11. Stats are "green" accross the board
  12. Caller was partially authen-ticated
  13. 5 calls in a row without a transfer
  14. Help a client log online
  15. Educate for tomorrow
  16. Caller cam through fully Id'd
  17. Service multiple lines of business
  18. Completely satisfied client
  19. Use the EVT
  20. Appreciation statement
  21. Complete call opening
  22. Use a smartform
  23. Client DOB is soon (say happy birthday)
  24. Call you think was a 10