Servicemultiplelines ofbusinessCallercamthroughfully Id'dClient moodnoticeablyimprovedduring callClient'sinitialsare C.R.Nail thecallclosingCompletelysatisfiedclientCall youthink wasa 10Stats are"green"accrossthe boardDosomethingabove andbeyondUsetheEVTConfirmServicerequestYou saysomethingthat madethem smileCall youthink wasa 10Caller waspartiallyauthenticated5 calls ina rowwithoutusing holdCompletecallopeningAknowledgeor EmpathyClient DOBis soon(say happybirthday)AppreciationstatementNail theRecap/closingUse asmartformHelp aclient logonlineEducatefortomorrow5 calls ina rowwithout atransferServicemultiplelines ofbusinessCallercamthroughfully Id'dClient moodnoticeablyimprovedduring callClient'sinitialsare C.R.Nail thecallclosingCompletelysatisfiedclientCall youthink wasa 10Stats are"green"accrossthe boardDosomethingabove andbeyondUsetheEVTConfirmServicerequestYou saysomethingthat madethem smileCall youthink wasa 10Caller waspartiallyauthenticated5 calls ina rowwithoutusing holdCompletecallopeningAknowledgeor EmpathyClient DOBis soon(say happybirthday)AppreciationstatementNail theRecap/closingUse asmartformHelp aclient logonlineEducatefortomorrow5 calls ina rowwithout atransfer

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service multiple lines of business
  2. Caller cam through fully Id'd
  3. Client mood noticeably improved during call
  4. Client's initials are C.R.
  5. Nail the call closing
  6. Completely satisfied client
  7. Call you think was a 10
  8. Stats are "green" accross the board
  9. Do something above and beyond
  10. Use the EVT
  11. Confirm Service request
  12. You say something that made them smile
  13. Call you think was a 10
  14. Caller was partially authenticated
  15. 5 calls in a row without using hold
  16. Complete call opening
  17. Aknowledge or Empathy
  18. Client DOB is soon (say happy birthday)
  19. Appreciation statement
  20. Nail the Recap/ closing
  21. Use a smartform
  22. Help a client log online
  23. Educate for tomorrow
  24. 5 calls in a row without a transfer