Client moodnoticeablyimprovedduring callDosomethingabove andbeyond5 calls ina rowwithoutusing holdCall youthink wasa 10Call youthink wasa 10Caller waspartiallyauthenticatedClient DOBis soon(say happybirthday)UsetheEVTEducatefortomorrowCallercamthroughfully Id'dServicemultiplelines ofbusinessConfirmServicerequestAppreciationstatementNail theRecap/closing5 calls ina rowwithout atransferStats are"green"accrossthe boardYou saysomethingthat madethem smileAknowledgeor EmpathyCompletelysatisfiedclientClient'sinitialsare C.R.CompletecallopeningHelp aclient logonlineNail thecallclosingUse asmartformClient moodnoticeablyimprovedduring callDosomethingabove andbeyond5 calls ina rowwithoutusing holdCall youthink wasa 10Call youthink wasa 10Caller waspartiallyauthenticatedClient DOBis soon(say happybirthday)UsetheEVTEducatefortomorrowCallercamthroughfully Id'dServicemultiplelines ofbusinessConfirmServicerequestAppreciationstatementNail theRecap/closing5 calls ina rowwithout atransferStats are"green"accrossthe boardYou saysomethingthat madethem smileAknowledgeor EmpathyCompletelysatisfiedclientClient'sinitialsare C.R.CompletecallopeningHelp aclient logonlineNail thecallclosingUse asmartform

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client mood noticeably improved during call
  2. Do something above and beyond
  3. 5 calls in a row without using hold
  4. Call you think was a 10
  5. Call you think was a 10
  6. Caller was partially authenticated
  7. Client DOB is soon (say happy birthday)
  8. Use the EVT
  9. Educate for tomorrow
  10. Caller cam through fully Id'd
  11. Service multiple lines of business
  12. Confirm Service request
  13. Appreciation statement
  14. Nail the Recap/ closing
  15. 5 calls in a row without a transfer
  16. Stats are "green" accross the board
  17. You say something that made them smile
  18. Aknowledge or Empathy
  19. Completely satisfied client
  20. Client's initials are C.R.
  21. Complete call opening
  22. Help a client log online
  23. Nail the call closing
  24. Use a smartform