EducatefortomorrowHelp aclient logonlineAknowledgeor EmpathyClient DOBis soon(say happybirthday)Client moodnoticeablyimprovedduring callServicemultiplelines ofbusinessUse asmartformYou saysomethingthat madethem smileCompletelysatisfiedclientStats are"green"accrossthe boardCompletecallopeningClient'sinitialsare C.R.Nail theRecap/closingDosomethingabove andbeyond5 calls ina rowwithoutusing holdUsetheEVTCall youthink wasa 10Callercamthroughfully Id'dConfirmServicerequestCall youthink wasa 10AppreciationstatementNail thecallclosingCaller waspartiallyauthenticated5 calls ina rowwithout atransferEducatefortomorrowHelp aclient logonlineAknowledgeor EmpathyClient DOBis soon(say happybirthday)Client moodnoticeablyimprovedduring callServicemultiplelines ofbusinessUse asmartformYou saysomethingthat madethem smileCompletelysatisfiedclientStats are"green"accrossthe boardCompletecallopeningClient'sinitialsare C.R.Nail theRecap/closingDosomethingabove andbeyond5 calls ina rowwithoutusing holdUsetheEVTCall youthink wasa 10Callercamthroughfully Id'dConfirmServicerequestCall youthink wasa 10AppreciationstatementNail thecallclosingCaller waspartiallyauthenticated5 calls ina rowwithout atransfer

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate for tomorrow
  2. Help a client log online
  3. Aknowledge or Empathy
  4. Client DOB is soon (say happy birthday)
  5. Client mood noticeably improved during call
  6. Service multiple lines of business
  7. Use a smartform
  8. You say something that made them smile
  9. Completely satisfied client
  10. Stats are "green" accross the board
  11. Complete call opening
  12. Client's initials are C.R.
  13. Nail the Recap/ closing
  14. Do something above and beyond
  15. 5 calls in a row without using hold
  16. Use the EVT
  17. Call you think was a 10
  18. Caller cam through fully Id'd
  19. Confirm Service request
  20. Call you think was a 10
  21. Appreciation statement
  22. Nail the call closing
  23. Caller was partially authenticated
  24. 5 calls in a row without a transfer