ConfirmServicerequestCall youthink wasa 10EducatefortomorrowUsetheEVTNail theRecap/closing5 calls ina rowwithoutusing holdYou saysomethingthat madethem smile5 calls ina rowwithout atransferNail thecallclosingClient moodnoticeablyimprovedduring callAppreciationstatementStats are"green"accrossthe boardAknowledgeor EmpathyHelp aclient logonlineCaller waspartiallyauthenticatedCompletecallopeningDosomethingabove andbeyondClient'sinitialsare C.R.Servicemultiplelines ofbusinessCompletelysatisfiedclientUse asmartformClient DOBis soon(say happybirthday)Callercamthroughfully Id'dCall youthink wasa 10ConfirmServicerequestCall youthink wasa 10EducatefortomorrowUsetheEVTNail theRecap/closing5 calls ina rowwithoutusing holdYou saysomethingthat madethem smile5 calls ina rowwithout atransferNail thecallclosingClient moodnoticeablyimprovedduring callAppreciationstatementStats are"green"accrossthe boardAknowledgeor EmpathyHelp aclient logonlineCaller waspartiallyauthenticatedCompletecallopeningDosomethingabove andbeyondClient'sinitialsare C.R.Servicemultiplelines ofbusinessCompletelysatisfiedclientUse asmartformClient DOBis soon(say happybirthday)Callercamthroughfully Id'dCall youthink wasa 10

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm Service request
  2. Call you think was a 10
  3. Educate for tomorrow
  4. Use the EVT
  5. Nail the Recap/ closing
  6. 5 calls in a row without using hold
  7. You say something that made them smile
  8. 5 calls in a row without a transfer
  9. Nail the call closing
  10. Client mood noticeably improved during call
  11. Appreciation statement
  12. Stats are "green" accross the board
  13. Aknowledge or Empathy
  14. Help a client log online
  15. Caller was partially authenticated
  16. Complete call opening
  17. Do something above and beyond
  18. Client's initials are C.R.
  19. Service multiple lines of business
  20. Completely satisfied client
  21. Use a smartform
  22. Client DOB is soon (say happy birthday)
  23. Caller cam through fully Id'd
  24. Call you think was a 10