5 calls ina rowwithoutusing holdClient'sinitialsare C.R.Use asmartformUsetheEVTEducatefortomorrowStats are"green"accrossthe boardClient moodnoticeablyimprovedduring callAknowledgeor Empathy5 calls ina rowwithout atransferAppreciationstatementHelp aclient logonlineCaller waspartiallyauthenticatedNail thecallclosingYou saysomethingthat madethem smileServicemultiplelines ofbusinessCompletecallopeningCall youthink wasa 10CompletelysatisfiedclientDosomethingabove andbeyondClient DOBis soon(say happybirthday)Nail theRecap/closingConfirmServicerequestCall youthink wasa 10Callercamthroughfully Id'd5 calls ina rowwithoutusing holdClient'sinitialsare C.R.Use asmartformUsetheEVTEducatefortomorrowStats are"green"accrossthe boardClient moodnoticeablyimprovedduring callAknowledgeor Empathy5 calls ina rowwithout atransferAppreciationstatementHelp aclient logonlineCaller waspartiallyauthenticatedNail thecallclosingYou saysomethingthat madethem smileServicemultiplelines ofbusinessCompletecallopeningCall youthink wasa 10CompletelysatisfiedclientDosomethingabove andbeyondClient DOBis soon(say happybirthday)Nail theRecap/closingConfirmServicerequestCall youthink wasa 10Callercamthroughfully Id'd

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 calls in a row without using hold
  2. Client's initials are C.R.
  3. Use a smartform
  4. Use the EVT
  5. Educate for tomorrow
  6. Stats are "green" accross the board
  7. Client mood noticeably improved during call
  8. Aknowledge or Empathy
  9. 5 calls in a row without a transfer
  10. Appreciation statement
  11. Help a client log online
  12. Caller was partially authenticated
  13. Nail the call closing
  14. You say something that made them smile
  15. Service multiple lines of business
  16. Complete call opening
  17. Call you think was a 10
  18. Completely satisfied client
  19. Do something above and beyond
  20. Client DOB is soon (say happy birthday)
  21. Nail the Recap/ closing
  22. Confirm Service request
  23. Call you think was a 10
  24. Caller cam through fully Id'd