Client DOBis soon(say happybirthday)Callercamthroughfully Id'd5 calls ina rowwithout atransferUsetheEVTClient'sinitialsare C.R.AppreciationstatementCompletelysatisfiedclientCaller waspartiallyauthenticatedYou saysomethingthat madethem smileConfirmServicerequestNail thecallclosingDosomethingabove andbeyondClient moodnoticeablyimprovedduring callStats are"green"accrossthe boardHelp aclient logonlineNail theRecap/closingEducatefortomorrowAknowledgeor EmpathyUse asmartformCall youthink wasa 10Servicemultiplelines ofbusinessCompletecallopening5 calls ina rowwithoutusing holdCall youthink wasa 10Client DOBis soon(say happybirthday)Callercamthroughfully Id'd5 calls ina rowwithout atransferUsetheEVTClient'sinitialsare C.R.AppreciationstatementCompletelysatisfiedclientCaller waspartiallyauthenticatedYou saysomethingthat madethem smileConfirmServicerequestNail thecallclosingDosomethingabove andbeyondClient moodnoticeablyimprovedduring callStats are"green"accrossthe boardHelp aclient logonlineNail theRecap/closingEducatefortomorrowAknowledgeor EmpathyUse asmartformCall youthink wasa 10Servicemultiplelines ofbusinessCompletecallopening5 calls ina rowwithoutusing holdCall youthink wasa 10

Team Ryan Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client DOB is soon (say happy birthday)
  2. Caller cam through fully Id'd
  3. 5 calls in a row without a transfer
  4. Use the EVT
  5. Client's initials are C.R.
  6. Appreciation statement
  7. Completely satisfied client
  8. Caller was partially authenticated
  9. You say something that made them smile
  10. Confirm Service request
  11. Nail the call closing
  12. Do something above and beyond
  13. Client mood noticeably improved during call
  14. Stats are "green" accross the board
  15. Help a client log online
  16. Nail the Recap/ closing
  17. Educate for tomorrow
  18. Aknowledge or Empathy
  19. Use a smartform
  20. Call you think was a 10
  21. Service multiple lines of business
  22. Complete call opening
  23. 5 calls in a row without using hold
  24. Call you think was a 10