Cardholder isinside abranchIdentityTheftCalleriscryingColdTransferredfrom differentdepartmentThirdparty onthe lineScamForeignAccentOutboundEFA call"There is noWells Fargobranch inmy area"AttemptedTransactionOVERSEASTRANSACTIONComplaintCaller ishesitant anduncooperativeRecentAccountMaintenanceATOReferredcaller tobranchDillard'sAccountDependentAdultRequestto speakto asupervisorCallerdisconnectedElderVictimFailsAuthenticationCaller doesnot soundageappropriateFamilymemberinvolved15+minutelong callCardholder isinside abranchIdentityTheftCalleriscryingColdTransferredfrom differentdepartmentThirdparty onthe lineScamForeignAccentOutboundEFA call"There is noWells Fargobranch inmy area"AttemptedTransactionOVERSEASTRANSACTIONComplaintCaller ishesitant anduncooperativeRecentAccountMaintenanceATOReferredcaller tobranchDillard'sAccountDependentAdultRequestto speakto asupervisorCallerdisconnectedElderVictimFailsAuthenticationCaller doesnot soundageappropriateFamilymemberinvolved15+minutelong call

EFA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
B
5
N
6
I
7
N
8
O
9
I
10
B
11
O
12
O
13
I
14
I
15
N
16
N
17
G
18
G
19
B
20
O
21
N
22
I
23
G
24
G
25
B
  1. G-Card holder is inside a branch
  2. B-Identity Theft
  3. O-Caller is crying
  4. B-Cold Transferred from different department
  5. N-Third party on the line
  6. I-Scam
  7. N-Foreign Accent
  8. O-Outbound EFA call
  9. I-"There is no Wells Fargo branch in my area"
  10. B-Attempted Transaction
  11. O-OVERSEAS TRANSACTION
  12. O-Complaint
  13. I-Caller is hesitant and uncooperative
  14. I-Recent Account Maintenance
  15. N-ATO
  16. N-Referred caller to branch
  17. G-Dillard's Account
  18. G-Dependent Adult
  19. B-Request to speak to a supervisor
  20. O-Caller disconnected
  21. N-Elder Victim
  22. I-Fails Authentication
  23. G-Caller does not sound age appropriate
  24. G-Family member involved
  25. B-15+ minute long call