Autoassign 10MEDHcall Provon behalfof MBRDiscussAssistAmericaTake morethan 45callsxfer toASO/PEBBQuote PArequiredwhen givingMBR beneClose 2items onto-do listAdv Provunable tofax EOPVerifyCOBset upDiscuss1095 w/MBRDiscussMedicareCOBObtainverbalconsentDiscuss REFexemptionsfor MEDHplansGive MBRlink toProv DirEduPediatricDentalonlyFindMEDHoptions forMBRCheckHCPCcode forauth reqQuoteChiro/AcupbeneEdu ProvEOP onProvlinkDirectProv toPR RepAsk aTS forhelpEduMyProvidenceAccountExplainCE Inquiryfax formCallaccidentallydisconnectedQuote PAdisclaimerQuotematernitybeneVerifyProvusing FHDirectorySay 'DuetoWHCR...'Offer VisionWorksdiscountinfoAutoassign 10MEDHcall Provon behalfof MBRDiscussAssistAmericaTake morethan 45callsxfer toASO/PEBBQuote PArequiredwhen givingMBR beneClose 2items onto-do listAdv Provunable tofax EOPVerifyCOBset upDiscuss1095 w/MBRDiscussMedicareCOBObtainverbalconsentDiscuss REFexemptionsfor MEDHplansGive MBRlink toProv DirEduPediatricDentalonlyFindMEDHoptions forMBRCheckHCPCcode forauth reqQuoteChiro/AcupbeneEdu ProvEOP onProvlinkDirectProv toPR RepAsk aTS forhelpEduMyProvidenceAccountExplainCE Inquiryfax formCallaccidentallydisconnectedQuote PAdisclaimerQuotematernitybeneVerifyProvusing FHDirectorySay 'DuetoWHCR...'Offer VisionWorksdiscountinfo

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Auto assign 10 MEDH
  2. call Prov on behalf of MBR
  3. Discuss Assist America
  4. Take more than 45 calls
  5. xfer to ASO/PEBB
  6. Quote PA required when giving MBR bene
  7. Close 2 items on to-do list
  8. Adv Prov unable to fax EOP
  9. Verify COB set up
  10. Discuss 1095 w/ MBR
  11. Discuss Medicare COB
  12. Obtain verbal consent
  13. Discuss REF exemptions for MEDH plans
  14. Give MBR link to Prov Dir
  15. Edu Pediatric Dental only
  16. Find MEDH options for MBR
  17. Check HCPC code for auth req
  18. Quote Chiro/Acup bene
  19. Edu Prov EOP on Provlink
  20. Direct Prov to PR Rep
  21. Ask a TS for help
  22. Edu MyProvidence Account
  23. Explain CE Inquiry fax form
  24. Call accidentally disconnected
  25. Quote PA disclaimer
  26. Quote maternity bene
  27. Verify Prov using FH Directory
  28. Say 'Due to WHCR...'
  29. Offer Vision Works discount info