EduPediatricDentalonlyVerifyProvusing FHDirectoryDirectProv toPR RepDiscussAssistAmericaAutoassign 10MEDHDiscuss REFexemptionsfor MEDHplansCallaccidentallydisconnectedOffer VisionWorksdiscountinfoDiscuss1095 w/MBRDiscussMedicareCOBSay 'DuetoWHCR...'QuoteChiro/AcupbeneTake morethan 45callsCheckHCPCcode forauth reqxfer toASO/PEBBClose 2items onto-do listQuotematernitybenecall Provon behalfof MBRFindMEDHoptions forMBREduMyProvidenceAccountGive MBRlink toProv DirQuote PAdisclaimerAsk aTS forhelpExplainCE Inquiryfax formEdu ProvEOP onProvlinkAdv Provunable tofax EOPObtainverbalconsentQuote PArequiredwhen givingMBR beneVerifyCOBset upEduPediatricDentalonlyVerifyProvusing FHDirectoryDirectProv toPR RepDiscussAssistAmericaAutoassign 10MEDHDiscuss REFexemptionsfor MEDHplansCallaccidentallydisconnectedOffer VisionWorksdiscountinfoDiscuss1095 w/MBRDiscussMedicareCOBSay 'DuetoWHCR...'QuoteChiro/AcupbeneTake morethan 45callsCheckHCPCcode forauth reqxfer toASO/PEBBClose 2items onto-do listQuotematernitybenecall Provon behalfof MBRFindMEDHoptions forMBREduMyProvidenceAccountGive MBRlink toProv DirQuote PAdisclaimerAsk aTS forhelpExplainCE Inquiryfax formEdu ProvEOP onProvlinkAdv Provunable tofax EOPObtainverbalconsentQuote PArequiredwhen givingMBR beneVerifyCOBset up

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Edu Pediatric Dental only
  2. Verify Prov using FH Directory
  3. Direct Prov to PR Rep
  4. Discuss Assist America
  5. Auto assign 10 MEDH
  6. Discuss REF exemptions for MEDH plans
  7. Call accidentally disconnected
  8. Offer Vision Works discount info
  9. Discuss 1095 w/ MBR
  10. Discuss Medicare COB
  11. Say 'Due to WHCR...'
  12. Quote Chiro/Acup bene
  13. Take more than 45 calls
  14. Check HCPC code for auth req
  15. xfer to ASO/PEBB
  16. Close 2 items on to-do list
  17. Quote maternity bene
  18. call Prov on behalf of MBR
  19. Find MEDH options for MBR
  20. Edu MyProvidence Account
  21. Give MBR link to Prov Dir
  22. Quote PA disclaimer
  23. Ask a TS for help
  24. Explain CE Inquiry fax form
  25. Edu Prov EOP on Provlink
  26. Adv Prov unable to fax EOP
  27. Obtain verbal consent
  28. Quote PA required when giving MBR bene
  29. Verify COB set up