Offer VisionWorksdiscountinfoAutoassign 10MEDHcall Provon behalfof MBRQuoteChiro/AcupbeneCheckHCPCcode forauth reqAdv Provunable tofax EOPTake morethan 45callsVerifyCOBset upDiscussAssistAmericaFindMEDHoptions forMBRExplainCE Inquiryfax formQuotematernitybeneCallaccidentallydisconnectedQuote PAdisclaimerQuote PArequiredwhen givingMBR beneEdu ProvEOP onProvlinkVerifyProvusing FHDirectorySay 'DuetoWHCR...'ObtainverbalconsentDiscuss REFexemptionsfor MEDHplansDirectProv toPR RepEduPediatricDentalonlyAsk aTS forhelpDiscussMedicareCOBClose 2items onto-do listEduMyProvidenceAccountGive MBRlink toProv Dirxfer toASO/PEBBDiscuss1095 w/MBROffer VisionWorksdiscountinfoAutoassign 10MEDHcall Provon behalfof MBRQuoteChiro/AcupbeneCheckHCPCcode forauth reqAdv Provunable tofax EOPTake morethan 45callsVerifyCOBset upDiscussAssistAmericaFindMEDHoptions forMBRExplainCE Inquiryfax formQuotematernitybeneCallaccidentallydisconnectedQuote PAdisclaimerQuote PArequiredwhen givingMBR beneEdu ProvEOP onProvlinkVerifyProvusing FHDirectorySay 'DuetoWHCR...'ObtainverbalconsentDiscuss REFexemptionsfor MEDHplansDirectProv toPR RepEduPediatricDentalonlyAsk aTS forhelpDiscussMedicareCOBClose 2items onto-do listEduMyProvidenceAccountGive MBRlink toProv Dirxfer toASO/PEBBDiscuss1095 w/MBR

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer Vision Works discount info
  2. Auto assign 10 MEDH
  3. call Prov on behalf of MBR
  4. Quote Chiro/Acup bene
  5. Check HCPC code for auth req
  6. Adv Prov unable to fax EOP
  7. Take more than 45 calls
  8. Verify COB set up
  9. Discuss Assist America
  10. Find MEDH options for MBR
  11. Explain CE Inquiry fax form
  12. Quote maternity bene
  13. Call accidentally disconnected
  14. Quote PA disclaimer
  15. Quote PA required when giving MBR bene
  16. Edu Prov EOP on Provlink
  17. Verify Prov using FH Directory
  18. Say 'Due to WHCR...'
  19. Obtain verbal consent
  20. Discuss REF exemptions for MEDH plans
  21. Direct Prov to PR Rep
  22. Edu Pediatric Dental only
  23. Ask a TS for help
  24. Discuss Medicare COB
  25. Close 2 items on to-do list
  26. Edu MyProvidence Account
  27. Give MBR link to Prov Dir
  28. xfer to ASO/PEBB
  29. Discuss 1095 w/ MBR