Quote PArequiredwhen givingMBR beneEduMyProvidenceAccountxfer toASO/PEBBcall Provon behalfof MBRGive MBRlink toProv DirExplainCE Inquiryfax formDiscuss REFexemptionsfor MEDHplansOffer VisionWorksdiscountinfoEduPediatricDentalonlyEdu ProvEOP onProvlinkDirectProv toPR RepCallaccidentallydisconnectedFindMEDHoptions forMBRQuote PAdisclaimerSay 'DuetoWHCR...'Take morethan 45callsAdv Provunable tofax EOPAutoassign 10MEDHObtainverbalconsentVerifyProvusing FHDirectoryAsk aTS forhelpVerifyCOBset upDiscussMedicareCOBCheckHCPCcode forauth reqDiscussAssistAmericaClose 2items onto-do listDiscuss1095 w/MBRQuotematernitybeneQuoteChiro/AcupbeneQuote PArequiredwhen givingMBR beneEduMyProvidenceAccountxfer toASO/PEBBcall Provon behalfof MBRGive MBRlink toProv DirExplainCE Inquiryfax formDiscuss REFexemptionsfor MEDHplansOffer VisionWorksdiscountinfoEduPediatricDentalonlyEdu ProvEOP onProvlinkDirectProv toPR RepCallaccidentallydisconnectedFindMEDHoptions forMBRQuote PAdisclaimerSay 'DuetoWHCR...'Take morethan 45callsAdv Provunable tofax EOPAutoassign 10MEDHObtainverbalconsentVerifyProvusing FHDirectoryAsk aTS forhelpVerifyCOBset upDiscussMedicareCOBCheckHCPCcode forauth reqDiscussAssistAmericaClose 2items onto-do listDiscuss1095 w/MBRQuotematernitybeneQuoteChiro/Acupbene

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quote PA required when giving MBR bene
  2. Edu MyProvidence Account
  3. xfer to ASO/PEBB
  4. call Prov on behalf of MBR
  5. Give MBR link to Prov Dir
  6. Explain CE Inquiry fax form
  7. Discuss REF exemptions for MEDH plans
  8. Offer Vision Works discount info
  9. Edu Pediatric Dental only
  10. Edu Prov EOP on Provlink
  11. Direct Prov to PR Rep
  12. Call accidentally disconnected
  13. Find MEDH options for MBR
  14. Quote PA disclaimer
  15. Say 'Due to WHCR...'
  16. Take more than 45 calls
  17. Adv Prov unable to fax EOP
  18. Auto assign 10 MEDH
  19. Obtain verbal consent
  20. Verify Prov using FH Directory
  21. Ask a TS for help
  22. Verify COB set up
  23. Discuss Medicare COB
  24. Check HCPC code for auth req
  25. Discuss Assist America
  26. Close 2 items on to-do list
  27. Discuss 1095 w/ MBR
  28. Quote maternity bene
  29. Quote Chiro/Acup bene