Discuss1095 w/MBRQuoteChiro/AcupbeneOffer VisionWorksdiscountinfoAutoassign 10MEDHVerifyCOBset upCallaccidentallydisconnectedTake morethan 45callsDiscussAssistAmericaDirectProv toPR RepClose 2items onto-do listGive MBRlink toProv DirAdv Provunable tofax EOPVerifyProvusing FHDirectorycall Provon behalfof MBREduPediatricDentalonlyDiscussMedicareCOBCheckHCPCcode forauth reqQuotematernitybeneSay 'DuetoWHCR...'Discuss REFexemptionsfor MEDHplansFindMEDHoptions forMBRxfer toASO/PEBBEdu ProvEOP onProvlinkEduMyProvidenceAccountExplainCE Inquiryfax formAsk aTS forhelpQuote PAdisclaimerObtainverbalconsentQuote PArequiredwhen givingMBR beneDiscuss1095 w/MBRQuoteChiro/AcupbeneOffer VisionWorksdiscountinfoAutoassign 10MEDHVerifyCOBset upCallaccidentallydisconnectedTake morethan 45callsDiscussAssistAmericaDirectProv toPR RepClose 2items onto-do listGive MBRlink toProv DirAdv Provunable tofax EOPVerifyProvusing FHDirectorycall Provon behalfof MBREduPediatricDentalonlyDiscussMedicareCOBCheckHCPCcode forauth reqQuotematernitybeneSay 'DuetoWHCR...'Discuss REFexemptionsfor MEDHplansFindMEDHoptions forMBRxfer toASO/PEBBEdu ProvEOP onProvlinkEduMyProvidenceAccountExplainCE Inquiryfax formAsk aTS forhelpQuote PAdisclaimerObtainverbalconsentQuote PArequiredwhen givingMBR bene

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss 1095 w/ MBR
  2. Quote Chiro/Acup bene
  3. Offer Vision Works discount info
  4. Auto assign 10 MEDH
  5. Verify COB set up
  6. Call accidentally disconnected
  7. Take more than 45 calls
  8. Discuss Assist America
  9. Direct Prov to PR Rep
  10. Close 2 items on to-do list
  11. Give MBR link to Prov Dir
  12. Adv Prov unable to fax EOP
  13. Verify Prov using FH Directory
  14. call Prov on behalf of MBR
  15. Edu Pediatric Dental only
  16. Discuss Medicare COB
  17. Check HCPC code for auth req
  18. Quote maternity bene
  19. Say 'Due to WHCR...'
  20. Discuss REF exemptions for MEDH plans
  21. Find MEDH options for MBR
  22. xfer to ASO/PEBB
  23. Edu Prov EOP on Provlink
  24. Edu MyProvidence Account
  25. Explain CE Inquiry fax form
  26. Ask a TS for help
  27. Quote PA disclaimer
  28. Obtain verbal consent
  29. Quote PA required when giving MBR bene