EduMyProvidenceAccountFindMEDHoptions forMBRAsk aTS forhelpGive MBRlink toProv DirCheckHCPCcode forauth reqExplainCE Inquiryfax formEduPediatricDentalonlyDiscussAssistAmericaVerifyProvusing FHDirectoryClose 2items onto-do listAdv Provunable tofax EOPSay 'DuetoWHCR...'Quote PAdisclaimerAutoassign 10MEDHDiscussMedicareCOBEdu ProvEOP onProvlinkTake morethan 45callsQuotematernitybeneVerifyCOBset upQuoteChiro/AcupbeneCallaccidentallydisconnectedQuote PArequiredwhen givingMBR benecall Provon behalfof MBROffer VisionWorksdiscountinfoDirectProv toPR RepObtainverbalconsentDiscuss REFexemptionsfor MEDHplansDiscuss1095 w/MBRxfer toASO/PEBBEduMyProvidenceAccountFindMEDHoptions forMBRAsk aTS forhelpGive MBRlink toProv DirCheckHCPCcode forauth reqExplainCE Inquiryfax formEduPediatricDentalonlyDiscussAssistAmericaVerifyProvusing FHDirectoryClose 2items onto-do listAdv Provunable tofax EOPSay 'DuetoWHCR...'Quote PAdisclaimerAutoassign 10MEDHDiscussMedicareCOBEdu ProvEOP onProvlinkTake morethan 45callsQuotematernitybeneVerifyCOBset upQuoteChiro/AcupbeneCallaccidentallydisconnectedQuote PArequiredwhen givingMBR benecall Provon behalfof MBROffer VisionWorksdiscountinfoDirectProv toPR RepObtainverbalconsentDiscuss REFexemptionsfor MEDHplansDiscuss1095 w/MBRxfer toASO/PEBB

March Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Edu MyProvidence Account
  2. Find MEDH options for MBR
  3. Ask a TS for help
  4. Give MBR link to Prov Dir
  5. Check HCPC code for auth req
  6. Explain CE Inquiry fax form
  7. Edu Pediatric Dental only
  8. Discuss Assist America
  9. Verify Prov using FH Directory
  10. Close 2 items on to-do list
  11. Adv Prov unable to fax EOP
  12. Say 'Due to WHCR...'
  13. Quote PA disclaimer
  14. Auto assign 10 MEDH
  15. Discuss Medicare COB
  16. Edu Prov EOP on Provlink
  17. Take more than 45 calls
  18. Quote maternity bene
  19. Verify COB set up
  20. Quote Chiro/Acup bene
  21. Call accidentally disconnected
  22. Quote PA required when giving MBR bene
  23. call Prov on behalf of MBR
  24. Offer Vision Works discount info
  25. Direct Prov to PR Rep
  26. Obtain verbal consent
  27. Discuss REF exemptions for MEDH plans
  28. Discuss 1095 w/ MBR
  29. xfer to ASO/PEBB