PayorUpdatesInternalSalesPatientDocumentwhy-Update IEdate/time.-DocumentwhyNew RxPendingUnpostedAdjusterProviderCopy/Pasteemail tojournalYesScheduledPatient-At least 3phoneattempts-Fax-EmailTC ContactReauthCoordinator-No SurgeryDate-No MDclearanceTCContactMDContact-VoidReferral-NotifyAdjusterDuplicateContinuousQualityImprovementAccountsReceivableReschedulingPRCaliforniaHelpTC ContactSchedulingCoordinatorNoPostPayorUpdatesInternalSalesPatientDocumentwhy-Update IEdate/time.-DocumentwhyNew RxPendingUnpostedAdjusterProviderCopy/Pasteemail tojournalYesScheduledPatient-At least 3phoneattempts-Fax-EmailTC ContactReauthCoordinator-No SurgeryDate-No MDclearanceTCContactMDContact-VoidReferral-NotifyAdjusterDuplicateContinuousQualityImprovementAccountsReceivableReschedulingPRCaliforniaHelpTC ContactSchedulingCoordinatorNoPost

CQI Quality Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payor Updates
  2. Internal Sales
  3. Patient
  4. Document why
  5. -Update IE date/time. -Document why
  6. New Rx Pending
  7. Unposted
  8. Adjuster
  9. Provider
  10. Copy/Paste email to journal
  11. Yes
  12. Scheduled Patient
  13. -At least 3 phone attempts -Fax -Email
  14. TC Contact Reauth Coordinator
  15. -No Surgery Date -No MD clearance
  16. TC Contact MD Contact
  17. -Void Referral -Notify Adjuster
  18. Duplicate
  19. Continuous Quality Improvement
  20. Accounts Receivable
  21. Rescheduling
  22. PRCaliforniaHelp
  23. TC Contact Scheduling Coordinator
  24. No
  25. Post