(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer express satisfaction on the call
You use the interest calculator
You rush a Rush Card
Customer says WOW that’s just crazy on the call
You must add charges to an approved closed claim
You adjust fraud charges off the new account and debited the fraud account
You get a transfer call from Collections
Call Type Customer accepts- TNF
You process a lost stolen
You manually add a transaction
The customer's claim should be a dispute
You're placed on hold by caller
Call Type Customer accepts- TNF
You receive a call you already worked
You receive a compliment call from customer (can be said during the call)
You resend a FIF
Merchant asks if we received their paperwork
You send an email to the Investigation mailbox
You f-tag charges
Customer asks to speak to your manager
You call transperfect for a Spanish call
You update the compliance condition code
Claim is denied due to customer benefited from the charges
